Trusted Agent profile · Southampton, Hampshire
Verified
★★★★★
104 reviews across 1 platform
15 Locks Heath Centre, Centre Way, Locks Heath, Southampton, Hampshire, SO31 6DX
Part of Mann, see every office.
Mann's office in Southampton, Hampshire, at 15 Locks Heath Centre, is rated 4.5 out of 5 across 104 reviews on 1 platform, including 104 Google reviews rated 4.5.
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
GoogleDecent, prompt and friendly service with very good communication.
"Thank you for your kind review! We are thrilled to hear that you had a positive experience with our services. Our team prides itself on providing efficient and friendly customer service. Best wishes, Lucy, Customer Feedback and Support Team
5/5
Googleexcellent service on selling my house kept me informed at every turn and explained the process in easy and helpful language,the whole team led by chris parnel were second to none making the whole experience stress free.brilliant service and would not hesitate to use their services again,well done and thank you.Chris,Emma and Joshua they are a credit to this company.
Thank you richard wall for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had a brilliant experience buying our home thanks to Josh at Mann. Cannot recommend enough.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
1/5
GoogleWorst estate agent ever. Made us live with rats for six months and did nothing about it. Avoid like the plague. Property was dirty, had defects and then they had the cheek to rent it out in that state. Overall useless and totally incompetent staff.
I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk Kind regards, Tracey.
5/5
GoogleAmazing service, helpful & informative! Big thanks to Laura & Emily for making things go so smoothly & easily ☺️☺️
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleWe purchased and sold through Mann and co Totton, Chris and the team were awesome- if it wasn’t for Chris we would still be living in our old house at xmas. Do yourselves a favour go and see Chris first, Brilliant service. Thanks Chris!
Hi Ashley, congratulations on your new home purchase. Delighted Chris and the team at Mann provided such a great experience for you and hope you are settled into you new home.Best wishes, Tracey.
5/5
GooglePicking up the keys for my new place on Monday and couldn't be happier with the service from Mann. Rose and Ian were fantastic and always at the end of the phone to answer any queries.
5/5
GoogleFantastic team, huge thanks to Chris Gina and josh. We can’t thank them enough for their work. We highly recommend ⭐️X Tash and matt x
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRose Cottrell has been one of the best rental agents I have ever had the pleasure of workin with. She has been so great at communicating with myself and the landlord. She is extremely professional and super friendly. Really put me at eas with the whole renting process and it's been a great experience
5/5
GoogleGreat service from Mann Totton, would recommend them 100%, Megan and the team were superb from start to finish, would recommend them to family and friends, give them a try and you won’t be let down 👍👍👍👍👍👍 …
Thank you for your brilliant 5* review and comments about our local team. It is great to see that you would have no hesitation in recommending them to others. Best wishes, Scott
5/5
GoogleI chose Mann Totton to keep a promise I made to them twenty years ago and I have not regretted that choice. My late parents house which had been our family home for 71 years had to be sold and the staff were very sympathetic that this was an emotional time for us. From start to finish I was made fully aware of any developments and received excellent help and advice from Mann Totton. I believe that I received a five star service from them and I’m ever grateful to Chris, Jack and Gina for all that they did for me and my family. Thank you All.
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWould highly recommend Mann! Steve and Emily were fantastic from start to finish! So helpful and never minded me emailing whenever I had a question. Would not want to go anywhere else in the future! Thank you!
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
5/5
GoogleBrilliant 5 star service received for Gina and the rest of the selling team at Mann! Gina made the whole sale go so smoothly and took all the stress out of selling my house. Would definitely use them again!
Wonderful to read Stephanie that you had a fantastic experience with our local Mann team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.
5/5
GoogleThanks to Emily the recent tennant change at my property went without a hitch. Thanks also to the rest of the team for helping with some of the other activites that got things done on time.
Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna (Customer Relations).
5/5
GoogleRecently sold my house through Mann & Co and have been really pleased with their service. Great communication throughout, especially from Josh Daniel! And they got us the offer we needed to move on to our forever home. Thank you!
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleEmily Draper guided us through a very quick and smooth rental experience. Within 2 weeks we had viewed and completed on the perfect property and are now looking forward to settling in. All in all a very friendly and efficient experience, thanks again Emily !!!!! 😊
Many thanks Maxine Hill for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team worked brilliantly to sell our house. Communication from Jack was second to none throughout the whole process.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleMe and my fiancé have just brought our very first home with Mann&Co. Where do I start... We had an estate agent called Jack Proudly who was an absolute star from the very beginning. True professional helped with every little thing even if it wasn’t his department. Made our experience 100x less stressful than what it should have been. I would certainly recommend mann to anyone who’s looking to move or buy their first home. Thanks to the whole team x
Thank you Kaitlin for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot
5/5
GoogleOur first contact with Mann was a phone enquiry to Chris who was professional and knowledgeable. A viewing was arranged with Jack who was very respectful of the property he was showing us. He was professional and honest throughout. Called us exactly when he said he would with clear instructions of what the next steps were. This young chap goes against the grain of what people think estate agents are. He was courteous, interested and engaged in the process. Entering the office in Totton you are greeted with a smile by Gina who was extremely helpful and knowledgeable. Communication between colleagues appears spot on. Highly recommended!!!!
Thank you for your brilliant 5* review regarding our Mann team. We are so pleased you found our staff knowledgeable and professional. Thank you for your recommendation. Best wishes, Lucy.
5/5
GoogleI have just rented through mann & co and I would like to thank emily draper for her help and making the process so much easier. Very professional and polite and a credit to the team!
Thank you for taking the time to leave us this amazing 5* review Paul. Kind regards Lucy, Customer Relations.
5/5
GoogleEmma and Ian at Mann Countrywide Letting Agents in Totton have given me superb customer service over the last 12 months. They have displayed a highly proactive approach and have been successful in locating excellent tenants for my property. I would have no hesitation in recommending their professional service to anyone interested in finding the right tenant in the West Southampton area and ensuring zero void periods.
5/5
GoogleI would like to thank Chris and Gina for their hard work support and perseverance during somewhat frustrating times From the viewing until completion Chris and Gina kept me in the loop and went the extra mile . I would thoroughly recommend using Mann . Thank you
5/5
GoogleMany thanks to Chris, Jack, Gina and Sam for all your help with my purchase. You made a stressful time so much easier than it could have been. :)
Thanks Roy for the wonderful 5* review! It's great to see that the Mann team once again provided a excellent service. Best wishes, Lucy.
5/5
GoogleFantastic service from start to finish. Jack and Chris kept us updated every step of the way and made the process seamless and stress free. Highly recommend their services.
Thank you Stuart for your kind words. Best wishes, Mark
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Mann's Southampton office has 104 reviews across 1 platform: 104 on Google.
Mann Southampton is rated 4.5 out of 5 across all 104 reviews, and 4.5 out of 5 on Google from 104 reviews.
Mann Southampton, 15 Locks Heath Centre, Centre Way, Locks Heath, Southampton, Hampshire, SO31 6DX.
