Every review we hold for the Southampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHythe's number one Estate agent!
We've used Hythe & Waterside for a Holiday letting and 2 sales, really pleased. Wayne seems to be 'Mr Hythe' and is a mine of local property knowledge! We're just going through with a second sale with Waterside and am very impressed with their professional approach and their marketing skills, far more comprehensive than the virtual agents we research. Their 360-degree virtual viewing tours and incredible, you can almost look in the cupboard and under the bed, highly recommended!
Phil · 28 April 2021
★★★★★ 5/5
TrustpilotVery helpful from start to finish
Elizabeth was really helpful from start to finish - the whole process was very easy and if I had any questions it wouldn't take long for me to get a response. Would recommend!
Tom · 29 October 2020
★★★★★ 5/5
TrustpilotWayne has been excellent
Wayne has been excellent. He took a personal interest in our purchase and was very active in chasing the chain and keeping us involved and informed. Thank you Wayne and team.
GS · 17 February 2021
★★★★★ 5/5
TrustpilotExcellent service
Hythe and waterside were really helpful with our move especially Elizabeth who answered all my queries big or small every step of the way! Can’t recommend her enough, we love our flat and agency.
Natasha · 2 March 2020
★★★★★ 5/5
TrustpilotHythe and Waterside take a personal…
Hythe and Waterside take a personal interest in our property, offer suggestions and also accept our suggestions, on how to continue to improve the experience of guests renting the property. They give us feedback and accept and act on any feedback we give them. They take the stress out of beng a landlord.
Katie · 5 July 2018
Agent replied · 19 June 2024
Thank you for taking the time to leave this lovely review. We are pleased you are happy with our service. Kind Regards Hythe and Waterside Team.
★★★★★ 5/5
TrustpilotGreat agents
Wayne at Hythe and waterside has sold a few properties for us nowThis time with Joe helping as wellBoth very hard working and keen to get the sale done correctly Quite literally turned an abortive sale around and helped 3 families move forward with their lives by remembering an old buyer, a similar property and joining the dots to put the chain togetherTruly excellent serviceThank you both very much for your hard workDeeply appreciated
Dermot · 23 November 2021
★★★★★ 5/5
TrustpilotGenuine Experience
Our house was on sale with a different Estate Agent for about six months.In a fit of despair we tried Hythe and Waterside and it was literally sold within five days of being put on the market.The difference is simple H&W were interested in what they are doing and they value their clients.
Roz · 12 December 2017
Agent replied · 19 June 2024
Dear Roz,Thank you for your review regarding your experience with our Sales team. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future.Kind regards,Hythe & Waterside Estate Agents
★★★★★ 5/5
TrustpilotI have bought and then sold the same …
I have bought and then sold the same property through Hythe & Waterside in the last 18 months and I found Wayne and his team to be proactive on both occasions and the deals went ahead smoothly.
Mr · 11 December 2017
★★★★★ 5/5
TrustpilotGreat Company
Hythe and Waterside have been Fantastic all the way through my dealings with them. They are Professional yet Friendly and very Efficient. The whole process was very smooth and any query I have had has been answered quickly and with the minimum of fuss. They have also gone above and beyond at a difficult time (Covid-19 and Isolation) to make sure my move still went ahead. I would not hesitate to recommend them to Family and Friends and would definitely use them again in the future.
Carlene · 7 April 2020
★★★★★ 5/5
TrustpilotHythe and waterside
Hythe and waterside, have been great - the process was made easy, they have been very thoughtful and patient with us moving in. It’s early days but I expect our tenancy with them to go smoothly with a good working relationship
David · 15 November 2021
Agent replied · 19 June 2024
Thank you for your kind words, hope you are enjoying your new home! Hythe and Waterside
★★★★★ 5/5
TrustpilotA friendly and competent team
A friendly and competent team. They responded promptly to queries and provided regular updates on progress.We have brought and sold many properties; this has been the least stressful.
Phil · 4 May 2023
Agent replied · 19 June 2024
Thanks PhilPleased to be of service, proof we’re doing our job well if you found it stressless 😊 very pleased
★★★★★ 5/5
TrustpilotA good team to work with.
We have been dealing with Hythe and Waterside for
many years both letting and sales/buying. They have
always been professional and friendly and we look forward to working with them in the future.
Tom · 27 October 2022
Agent replied · 19 June 2024
Thanks Tom, much appreciated, long may our relationship flourish 😊
★★★★★ 5/5
TrustpilotHythe and Waterside lettings are…
Hythe and Waterside lettings are amazing.
From the start of my search to signing the paperwork. They were there for everything I needed to know.
Emma · 10 July 2023
Agent replied · 28 July 2025
Thanks Emma 😊so pleased that the service was ‘Amazing!’ We try hard to go above and beyond.
★★★★★ 5/5
TrustpilotGreat service and support throughout
HWL were our letting agents for well over a decade. When time came to sell our BTL property we wanted to sell to an investor buyer so that our tenant could stay in the property. HWL found a number of buyers very quickly and in particular an investor purchaser who we agreed to sell to. HWL were very proactive in dealing with the issues and enquiries which arose during the legal process. In particular they went to great lengths to locate our missing water meter which vexed us all for some time and was eventually discovered in an unexpected place.
Richard · 29 November 2019
★★★★★ 5/5
TrustpilotFantastic Lettings Team
I would highly recommend H&W, the Lettings team were nothing but friendly, professional and well organised.I used them to Let my property out from Oct 18 to Oct 19 and I can say it was a hassle free pleasant experience. I have used a previous Lettings team in the past and I was left with not much faith in the whole Lettings process because of the bad experience I previously had. H&W most definitely restored my faith, they updated me at least 6 times throughout the year with regards to how the tenant was keeping the property via a report which gave me piece of mind. I would not hesitate in recommending them to friends and family. If in the future my circumstances change I will no doubt be using them again.
Ms · 30 October 2019
★★★★★ 3/5
GoogleOverall an ok lettings agency. On the pro side, they were fairly prompt with any response or query that we had. Starting and ending the renting process was fairly straight forward and we had very few issues. However, certain staff members can be quite patronising and rude, on numerous occasions as well. If you are ever have an issue, its a case of 'you handle it' rather than 'more than happy to help.' All in all, could be better but the rating matches the performance over the length of our contract.
Jamie · 17 June 2019
★★★★★ 5/5
TrustpilotHythe and waterside letting
I have recently used hythe and waterside letting to help me find a flat in a short period of time. They’re have been nothing but helpful and kept the process simply and easy to understand. Elizabeth in particular has sorted everything out and has always been the other end of the phone for and questions or issues. Nothing is to big of a problem to sort out for them. I would highly recommend them. Thank you
Maria · 4 November 2020
★★★★★ 5/5
TrustpilotDarren was excellent
Darren was excellent, he kept me informed all the way and made the process very easy, I will be using him again in the future.
Jason · 7 June 2021
★★★★★ 5/5
TrustpilotI would like to say a massive thank you…
I would like to say a massive thank you to all the staff at Hythe & Waterside for finding me a great tenant in super quick time. All the paperwork was processed quickly and efficiently and nothing was ever too much trouble. Well done all! Helen Chrzanowski
Helen · 12 August 2019
Agent replied · 19 June 2024
Hi HelenThank you for your review, we are missing you now you no longer work at Hythe and Waterside but please that you are still using our services as a Landlord. We hope that you are well and that you are happy with our services. Kind regards Hythe and Waterside.
★★★★★ 4/5
TrustpilotRecommended for buying, selling and renting
I have bought, sold and rented out a property with this agent. They have always been professional, reliable and friendly. They take pride in the service they provide, their knowledge of the area and the property market.
Diane · 5 August 2024
★★★★★ 5/5
TrustpilotHythe and waterside a good Estate Agency
Good estate agency, proactive chasers who ensure the whole chain does their bit. Wayne and the team are the people to work with
Customer · 24 September 2021
★★★★★ 5/5
TrustpilotGreat service from the team
Hythe and Waterside look after a flat that I'm renting out. They are very good and I've been with them for almost 10 years now. They are really efficient and dealing with any issues on the property and the contractors they get in to fix issues are good value.
Dan · 12 February 2018
Agent replied · 19 June 2024
Dear Dan,Thank you for your feedback and 5 star review! We regularly review our contractors to ensure we get the best service for our landlords.We value your custom over the last 10 years and look forward to continuing that in to the future. Kind regards,Hythe & Waterside Lettings
★★★★★ 5/5
Trustpilot1st Class service - strongly recommend
These guys were great, Wayne in particular. We were buying from them and their communication was excellent - next time I will be selling with them as well (but I hope that’s not for a long, long time!).
Jonathan · 12 November 2021
Agent replied · 19 June 2024
Thank you so much Joe for your kind review.We hope you will be very happy in your new home.KRWayne
★★★★★ 5/5
TrustpilotFirst class service. 100% recommend!
We have just bought our first house through Hythe & Waterside and I honestly can’t thank them enough for all they have done to help us. Being first time buyers we were nervous and unsure of the process. Both Jack and Richard have been amazing! Very professional, really friendly and always made us feel welcome. The process from start to finish has been so smooth and really put us at ease. I would 100% recommend to anyone looking to buy/rent/sell with confidence. We will definitely use Hythe & Waterside in the future.
E · 2 August 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.