5/5
GoogleVery helpful and professional
Agent replied · 15 June 2024
Thank you for your valued review Charity from The Team @ H&W
Trusted Agent profile · Southampton
Hythe and Waterside Southampton reviews
★★★★★
473 reviews across 3 platforms
Hotspur House, The Pier, Hythe, Southampton, SO45 6AU
Part of Hythe and Waterside Lettings, see every office.
Hythe and Waterside's office in Southampton, at Hotspur House, is rated 4.8 out of 5 across 473 reviews on three platforms, including 77 Google reviews rated 4.4.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Hythe and Waterside Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
Reviews
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
Google5/5
TrustpilotFriendly and efficient service
Friendly and efficient service, with excellent communication between parties.
Agent replied · 28 July 2025
Thanks Phil, fab news 😊
5/5
TrustpilotGreat service received
Great service received. All issues associated with owning a rental property are managed professionally and swiftly
Agent replied · 19 June 2024
Thanks Julia, your review is much appreciated 😊 fab!
5/5
TrustpilotHorrendous time - But Wayne was Superman.
Horrendous time. Wayne at Hythe & Waterside was super human - All advice and skilled action was spot on. We really cant praise him enough. Our seller selected him because of high praise - Likewise this man is our No1 Always goes the Extra mile. Always returns calls Always replies to eMails until early evening - dedicated!
5/5
TrustpilotQuick and Competent Home Sale
A very quick and competent sale which was professionally handled by Wayne and his team.
5/5
TrustpilotGreat people
An outstanding group of dedicated people who have constantly been helpful throughout the period they have been looking after our property. Always quick to respond and offer helpful advice when needed
Agent replied · 19 June 2024
Thankyou for taking the time to leave this review. We are pleased that you are happy with our services at Hythe and Waterside.
4/5
TrustpilotHythe & Waterside Lettings.
H&W look after my properties whilst I am out of the country and provide a good service, although as they have many employees I am never sure who to speak to when needed.
Agent replied · 19 June 2024
Dear Mr Bucknell, Thank you very much for your feedback we take note of what you have said and will be looking at a way to personalise point of contacts. We welcome you to come in to the office to meet staff whenever is suitable for you, and feel free to attend our social events we hold twice a year. You are a valued client here and we strive to give you the best service possible. Kind Regards,Hythe & Waterside Lettings
5/5
TrustpilotFriendly and professional.
They've been very straight-forward, helpful, and friendly since we started renting through them. They helped us find a great place and explained the paperwork/tenancy agreements and have answered our emails/questions promptly.
Agent replied · 19 June 2024
Thank you for taking the time to leave this review. We are pleased you have been happy with the service provided by Hythe and Waterside. Kind RegardsTina and the Team.
4/5
TrustpilotA service I would recommend.
The team at Hythe and Waterside are providing a good service in professional manner. I am confident that my property is in good hands. They have discharged their responsibilities as my agent effectively.
Agent replied · 19 June 2024
Dear Linda, Thank you very much for your review. We really do appreciate the time you've taken to write it. Kind regards, Hythe & Waterside Estate & Lettings
5/5
TrustpilotVery helpful from start to finish
Wayne and the team were very knowledgeable and helpful throughout the whole process of the purchase .
5/5
TrustpilotElizabeth was consistently helpful and…
Elizabeth was consistently helpful and insightful. Would recommend.
5/5
TrustpilotExcellent service throughout
A smooth and hassle free service checking old tenants out and installing the new ones. From the moment we received notice that our existing tenants were leaving at the end of their tenancy, the Hythe and Waterside machine clicked into action where found, checked and completed the paperwork for our new tenants in a very professional manner. Excellent service throughout.
5/5
TrustpilotRenting a house
Professional and easy procress
Agent replied · 28 July 2025
Thanks Alaa for your positive review, definitely welcomed by the team 😊
5/5
TrustpilotA prompt response was always…
A prompt response was always forthcoming when issues arose. The agents are very clear about the requirements of tenants. The staff are always courteous and helpful to deal with.
Agent replied · 19 June 2024
Thank you for taking the time to leave this review. We appreciate your feedback. Kind regardsHythe and waterside lettings.
5/5
TrustpilotProfessional
Polite, friendly emails and always professionally expressed. Keep up the good work
Agent replied · 19 June 2024
Fab news Kim, thank you.
5/5
TrustpilotThank you
The staff at Hythe and Waterside sales and Lettings work as a team to get things done. They confidently take action to motivate other professionals to pull things together. Phone calls are always answered promptly and dealt with appropriately. I have always found them to be a very happy team 😊
5/5
GoogleMy wife and I purchased our first property through the (now) assistant sales manager of Hythe and Waterside. I can honestly say that he made what should of been a very daunting experience incredibly seamless and pleasant. No question was too much, and he really did go above and beyond on multiple occasions. Personally we couldn't be happier with our experience.
5/5
TrustpilotA very professional agent.
Wayne & Joe of Waterside have been a great agent to work with when selling my house. Always courteous, punctual and explaining everything about the process carefully and honestly. I cannot fault Waterside for their care, attention, professionalism and communication. I would certainly recommend them with 10 stars..
4/5
TrustpilotGood service
The online service has helped a lot and I have always been assured that any issues will be resolved. Would recommend to other tenants and landlords.
Agent replied · 19 June 2024
Dear Katherine, Thank you so much for your review especially regarding our new online service.Did you know if you recommend a friend to sell or let with us you will receive a £50 referral fee upon completion, so make sure they let us know the recommendation came from you.Kind regards,Hythe & Waterside Lettings
5/5
TrustpilotSo helpful and friendly
They were very helpful from.start to finish and the turnaround was very quick which was perfect just before Christmas. Couldn't have asked for a better experiance
Agent replied · 19 June 2024
Dear Ms Freeman,Thank you for your 5 star review! We hope your settling in to your new home, please don't hesitate to contact us if you need anything. Kind regardsHythe & Waterside Lettings
5/5
TrustpilotKeeping us sane
Wayne and joe have been great guys to deal with. Their cheerfulness and tolerance of our (sometimes) fraught sake and purchase process kept us sane. Honestly!We got there thanks to these two. If ever we move there’s only one estate agent we’ll go to. Thanks guys.
5/5
TrustpilotWell done
From the first moment we entered the door to the completion of the house sale and purchase transaction, all the team at Hythe and Waterside were friendly, welcoming, knowledgeable and professional. They worked to ensure that progress was made and if there were any issues, helped us to resolve them.
5/5
TrustpilotFriendly staff thank you Richard and…
Friendly staff thank you Richard and Wayne.
5/5
TrustpilotCan’t fault the service at all
Can’t fault the service at all. Very efficient, fair and professional. Very happy with our new property and would use Hythe and waterside again.
Agent replied · 19 June 2024
Dear Miss Mitchell,Thank you for your 5 star review, we really appreciate it. Wishing you all the best in your new property, and we hope you are settling in well. Kind regards, Hythe & Waterside
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Hythe and Waterside Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
