Trusted Agent profile · Southampton

Hythe and Waterside Southampton reviews

4.8

★★★★★ Excellent

473 reviews across 3 platforms

Hotspur House, The Pier, Hythe, Southampton, SO45 6AU

Part of Hythe and Waterside Lettings, see every office.

Hythe and Waterside's office in Southampton, at Hotspur House, is rated 4.8 out of 5 across 473 reviews on three platforms, including 77 Google reviews rated 4.4.

Google logo

4.4 / 5

77

Reviews on Google

This office

Facebook logo

5.0 / 5

5

Reviews on Facebook

This office

Trustpilot logo

391

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Got there in the end!

We have received excellent service from Hythe and Waterside and it has been a real team effort to get our sale over the line. Both Joe and Wayne have been professional and courteous throughout and we are very pleased we chose Hythe and Waterside to sell our home.

Barry · 13 April 2021

5/5

Trustpilot

First class estate agents

Provided a very professional and proactive service, excellent communication throughout, exceeded our expectations and would highly recommend to anyone wishing to buy/sell their home.

Mrs · 30 August 2017

Agent replied · 19 June 2024

Dear Mrs Shaw, Thank you for your fantastic 5 star review. We are so glad to hear of your experience with us and for your recommendation.Kind regards,Hythe & Waterside Estate & Lettings

4/5

Trustpilot

We had never rented before so it was a…

We had never rented before so it was a new experience for us but the staff at Hythe and Waterside were very helpful.

Mrs · 18 July 2018

Agent replied · 19 June 2024

Thank you for taking the time to leave us a review. We are pleased you are happy with the service provided. We are more than happy to help with any further questions you have along the way. Kind Regards Hythe and Waterside.

5/5

Trustpilot

Always kept updated at all stages of…

Always kept updated at all stages of the sale.A professional service easy to contact and informative.

Paul · 5 March 2021

Agent replied · 19 June 2024

Thank you for the review Paul. Best wishes, Wayne & Joe.

4/5

Trustpilot

Very helpful when I was looking for …

Very helpful when I was looking for another rental. Always deals with any maintenance issues in a timely fashion. Friendly and approachable staff.

Debby · 6 February 2018

Agent replied · 19 June 2024

Dear Debby,We really appreciate the time you have taken to leave us a review so thank you. We hope your settling in to your new home well, and as always please do contact us if there is anything we can do to help. Kind regards,Hythe & Waterside Lettings

5/5

Trustpilot

Professional and proactive

I've been really pleased with Hythe & Waterside dealing with the selling of my flat. Wayne and Joe are proactive and knowledgeable and have always kept me informed of the current situation. They are both very pleasant and professional, and I highly recommend them.

MRS · 11 November 2021

4/5

Trustpilot

Good Overall Assistance with Getting the House

I found Hythe and Waterside to be very helpful on the whole. The process of paperwork was fairly smooth and I was able to talk quite freely with Darren the agent throughout the process. I would certainly recommend Hythe and Waterside services to friends.

Trevor · 18 October 2021

5/5

Trustpilot

Renting

All the staff here were extremely friendly and helpful while me and my partner were looking to rent our first property.

Chelcie · 15 January 2019

Agent replied · 19 June 2024

Thank you for taking the time to leave a review. We hope you enjoy your new home. Kind regards Hythe and Waterside.

5/5

Trustpilot

Gemma & her team

Gemma & her team are always very helpful and a pleasure to deal with and we have always received first class service

Hilary · 17 May 2017

Agent replied · 19 June 2024

Dear Hilary, Thank you very much for your kind five star review, we really do appreciate you taking the time to let us know you have had a positive experience with us. Kind Regards,Hythe&Waterside Lettings

5/5

Trustpilot

1 The Mead…

We have been with the company ever since its formation and have always been well satisfied with the service provided.

G · 12 February 2018

Agent replied · 19 June 2024

Dear Garth and Elaine, Thank you so much for your continued custom, you are truly valued landlords of Hythe & Waterside. We appreciate the time you have taken to leave us a fantastic 5 star review.Look forward to seeing you both soon. Kind regards,Hythe & Waterside Lettings

4/5

Trustpilot

New to the letting market

Initial experience good so far but need to work together for at least twelve months to be able to comment

Mrs · 22 December 2017

Agent replied · 19 June 2024

Dear Mrs Morton,Thank you for your review based on your initial experience. We welcome you as a new Landlord and look forward to building a good working relationship with you. Please don't hesitate to contact us if you need anything. Kind Regards,Hythe & Waterside Lettings

5/5

Trustpilot

Very Good Letting Agent

We have had Hythe and Waterside lettings manage our property for nearly ten years. When our tenants vacated, Hythe and Waterside were exceptionally quick in finding new good tenants. They have kept us up to date with our property condition and have prompted us when necessary to renew our certifications.

David · 12 May 2019

5/5

Trustpilot

Brilliant

Brilliant, Elizabeth did amazing considering the world wide pandemic that’s on going. Didn’t actually get to visit the accommodation before moving in but the video and being kept in the loop made everything a lot less stressful and there were no surprises so thank you very much.

Jack · 1 April 2020

5/5

Trustpilot

Very reassuring company for a first time seller

Very helpful and always kept me in the loop. Offered very unbiased advice and guided me through the process.

Customer · 8 December 2017

Agent replied · 19 June 2024

Thank you for taking the time to leave us a fantastic review. We always strive to make sure all our clients are kept informed all the way through. Congratulations on the sale of your property, we wish you all the best.Kind regards,Hythe & Waterside Estate Agents

5/5

Trustpilot

Very helpful and ensured we were kept …

Very helpful and ensured we were kept up to date with progress and proactive in chasing all parties.

Christine · 23 January 2018

Agent replied · 19 June 2024

Dear Christine, Thank you so much for taking the time to leave us a lovely review! It's been a pleasure assisting in your house purchase and we wish you the best of luck with your move.Kind regards,Hythe & Waterside Sales

5/5

Trustpilot

Kept me informed at all times

Kept me informed at all times. Friendly and helpful, nothing was to much trouble. Would definitely recommend.

Jo · 15 December 2017

Agent replied · 19 June 2024

Dear Jo,Thank you so much for your review, it was a pleasure working with you to buy your new home, we hope your settling in well.Did you know if you recommend a friend to sell or let with us you will receive a £50 referral fee upon completion, so make sure they let us know the recommendation came from you. Kind Regards,Hythe & Waterside Sales

5/5

Trustpilot

Hythe & Waterside Lettings always act …

Hythe & Waterside Lettings always act promptly and professionally on all our queries, and take action where necessary. The accounts and payments are always made on time.An excellent service all round.We have been with them from their first day, and have always found their charges reasonable.Garth and Elaine Pearce.

G · 10 May 2017

5/5

Trustpilot

Seamless Move

I would 100% recommend Hythe and Waterside. I have had a seamless move into my new property and the correspondence, help and advice has been fautless. I would also like to add my thanks to the landlord of the property for the way it has been prepared. Thank you

John · 16 January 2017

5/5

Trustpilot

Very happy

Very happy with the service and procedures involved with the change of tenancy and advice received.

Myra · 27 February 2018

Agent replied · 19 June 2024

Dear Myra,Thank you for your lovely 5 star review Myra, it's great to hear you are happy with the service you have received. Kind regards Terri Hythe & Waterside Lettings

5/5

Trustpilot

Would highly recommend

Really happy with the service I received and the speed in which a tenant was found especially going on the market in the run up to The Christmas period. Communication was great with very quick response times. Would definitely use again.

Steve · 3 February 2021

5/5

Trustpilot

I have used Hythe and Waterside for…

I have used Hythe and Waterside for both letting and selling my property. A complete service that takes all the hassle out of the process, as good as one can get. Everyone is helpful, friendly and efficient. Excellent service, highly recommended.

Puiu · 16 January 2021

5/5

Trustpilot

Excellent

Excellent, professional letting agency. Definitely without doubt, the best I've dealt with by far.

Dominic · 16 April 2019

Agent replied · 19 June 2024

Thank you very much for your feedback. We endeavour to make sure we do all we can for our Landlords and Tenants. We appreciate your feedback. Kind regards Hythe and Waterside.

5/5

Trustpilot

would definitely recommend

Everyone at Hythe & Waterside has been great, from our first viewing until today (18 months in the property). They return phone calls quickly and the online service is convenient and easy to use. All staff have been friendly, helpful and polite. I would definitely recommend.

Emma · 25 February 2019

5/5

Trustpilot

Excellent service

Excellent service, Caroline helps with any problems instantly.I would recommend Hythe and Waterside 100%ThanksShaun Camm

CAMM · 10 April 2018

Agent replied · 19 June 2024

We are pleased that you were happy with the service. Kind Regards Hythe and Waterside Lettings Team.

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