Trusted Agent profile · Southampton

Hythe and Waterside Southampton reviews

4.8

★★★★★ Excellent

473 reviews across 3 platforms

Hotspur House, The Pier, Hythe, Southampton, SO45 6AU

Part of Hythe and Waterside Lettings, see every office.

Hythe and Waterside's office in Southampton, at Hotspur House, is rated 4.8 out of 5 across 473 reviews on three platforms, including 77 Google reviews rated 4.4.

Google logo

4.4 / 5

77

Reviews on Google

This office

Facebook logo

5.0 / 5

5

Reviews on Facebook

This office

Trustpilot logo

391

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very good, friendly and helpful and they succeeded.

Wayne came and viewed our property, listened to what we had to say, produced an extremely professional brochure and, despite local difficulties, sold it.All the time they kept us informed about what was going on and managed all aspects of the sale.Never in your face and always friendly.

MR · 5 November 2016

5/5

Trustpilot

Exceptional service from the beginning

Exceptional service from the beginning. Very thorough with potential tenants and the team have been very responsive to any questions I have had.Great to have the piece of mind that our property is being looked after.

Kerry · 19 November 2021

5/5

Trustpilot

Thank you

They have been really good and helpful, keeping us up to date with everything and letting us know the next steps. Any questions we've had they have answered straight away. Positive experience with 1st time renting, a good agent to go with.

Gemma · 18 July 2020

5/5

Trustpilot

Very easy to deal with

Very easy to deal with. Friendly staff

Brad · 7 April 2021

Agent replied · 19 June 2024

Dear Brad, Thank you for leaving this kind review. Very much appreciated!Kind Regards, Elizabeth Davies

5/5

Trustpilot

Excellent property managers

Excellent property managers, always quick to inform and respond, and a pleasure to deal with.

Mr · 29 August 2017

Agent replied · 19 June 2024

Dear Mr Townsend, Thank you very much for your kind five star review, we really do appreciate you taking the time to let us know you have had a positive experience with us. Kind Regards,Hythe & Waterside Lettings

5/5

Trustpilot

Letting agent H&W

Elizabeth showed us around the house and was friendly and professional. She answered all our questions and made us feel welcome during the look around the property. Really easy to deal with and prompt replies on any questions we had.

Customer · 2 December 2020

5/5

Trustpilot

Have just rented our first flat through…

Have just rented our first flat through Hythe and waterside and they have been very helpful throughout. Darren helped us through the whole way and was very understanding when we had a few problems! Would definitely recommend!

Sadie · 25 July 2021

5/5

Trustpilot

First time renting

Found them to be very helpful and informative with this being my first time renting. Elizabeth the agent I dealt with was great at communicating with me through out the whole process and keeping me up to date.

Mr · 3 April 2021

5/5

Trustpilot

Fantastically hard work by the team to…

Fantastically hard work by the team to get our sale through! Peter Bloodworth

Peter · 18 July 2018

Agent replied · 19 June 2024

Dear Peter,Thank you for taking the time to leave us a five star review. It was a pleasure to work with you and we hope you enjoy your new home! Thank you for choosing H&W.- Wayne

5/5

Trustpilot

Great service

Darren helped me get a home for me and my children after a tough start to the year, he was very helpful and communicative.I can't thank him enough for his help.

MELISSA · 16 May 2022

5/5

Trustpilot

5 star performance

I have had a better service than I could have hoped for from the team at Hythe. Even when things well beyond their control went wrong, they were always there with helpful advice and reassurance.

Caroline · 12 October 2021

5/5

Trustpilot

Excellent service

Joe and Wayne at Hythe and Waterside have been extremely helpful and proactive throughout the marketing and sale of my property. Their professionalism and positive approach has been excellent, thank you Hythe and Waterside!

Tomblin · 8 December 2021

5/5

Trustpilot

Great Service

Great service from Joe and Wayne. Kept us sane and managed to keep our move on track despite conveyancing troubles. Now happily settled in our new home. Thanks for you friendly professional service

Gill · 13 January 2022

5/5

Trustpilot

excellent customer service

Great and friendly service from all staff members! They are very easy to talk to and will not hesitate to help when it’s needed. If you get a chance to buy or rent through this company, I would highly recommend it.

Nathan · 22 March 2020

5/5

Trustpilot

Outstanding Customer Service

Richard and Wayne have been so helpful, informative and supportive throughout the entire process of our first purchase. They are a friendly team who really do want the very best for all their clients.We will definitely be recommending Hythe and Waterside to anyone!

Becci · 14 February 2019

5/5

Trustpilot

Magic 🌟

I had a genuinely awesome experience finding my property with Hythe & Waterside! It was like dealing with real human beings despite these digital times!!I will deffo recommend anyone else looking for a property to go straight to you!Thank you!!!:)

DMKSTAR511 · 31 March 2020

5/5

Trustpilot

As first time buyers we found Richard…

As first time buyers we found Richard really helpful and friendly. He helped make our experience as stress-free as possible. He was in regular contact by phone/email and was more than happy to arrange the additional viewings we requested.

Miss · 16 July 2020

5/5

Trustpilot

I highly recommend

I have recently moved, and I used Hythe & Waterside. Darren in particular has been extremely helpful and kept me informed along the whole process. Thank you all!! I would highly recommend them!!

Maria · 18 October 2021

5/5

Trustpilot

I would like to pay a compliment to…Zoe

I would like to pay a compliment to Zoe, friendly and extremely polite.Very patient and very helpful in answering our questions and doubts. Always willing to help us and with a lot of charisma.She's just incredible.thank you!Pedro and Kathryne

Kathryne · 21 May 2020

5/5

Trustpilot

Making a house a home

Having been in an unforeseen situation, the team was caring, helpful, supportive and committed.All my concerns were addressed bd they were all very friendly and engaging.Thank you fr finding my Granddaughter and I a lovely affordable place to call our home.

Adrian · 13 August 2019

5/5

Trustpilot

Beechen flats

Very efficient and friendly staff, a pleasure to do buiseness with

Mr · 6 March 2018

Agent replied · 19 June 2024

Thank you for your review Mr Hughes, we are pleased you are happy with our service. Kind RegardsTinaHythe and Waterside Lettings.

5/5

Trustpilot

Very knowledgeable

Very knowledgeable, bent over backwards to help, always polite and friendly.

Mr · 27 July 2017

Agent replied · 19 June 2024

Dear Mr Vigar, Thank you for the 5 star review. We strive to give the best service possible so its lovely to hear of your experience. Kind regards,Hythe & Waterside Estate & Lettings

5/5

Trustpilot

Absolutely amazing service from Zoe

Absolutely amazing service from Zoe, virtually viewed a property during the covid pandemic. Completed all paperwork and transactions without any trouble... Communication was brilliant, never a delay and responded to any question asked without hesitation. HIGHLY RECOMMENDED 🤩

Stacey · 11 May 2020

5/5

Trustpilot

Very helpful and supportive in our…

Very helpful and supportive in our experience particularly with Wayne

Mr · 15 March 2018

Agent replied · 19 June 2024

Dear Mr and Mrs Henwood,Thank you for your review of our removal service!Kind regards,Wayne

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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