Every review we hold for the Southampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent customer service and advice
All of the staff from Hythe and Waterside were extremely helpful and professional when buying and selling a bungalow for my mother. They gave me sensible and well informed advice and made a potentially very stressful experience and simple one.
Mrs · 10 September 2017
Agent replied · 22 October 2024
Dear Mrs Ballard,Thank you very much for taking the time to leave such a great review, we really appreciate it. We wish your Mother all the best in her new home.Kind regards,Hythe & Waterside Estate Agents
★★★★★ 5/5
TrustpilotGreat service
Jo and Wayne were very professional, helpful and kept us informed of what was going on.
House · 18 March 2021
★★★★★ 5/5
TrustpilotExcellent Professional Service
Excellent service from Wayne and Richard and all the staff. We were impressed with how they dealt with any problems and kept us up to date with our sale and purchase. They went above and beyond what estate agents normally do. Always there when you needed them or contacted you as soon as they could. The staff in the office were always friendly and polite.We highly recommend them. Thanks.
Caren · 11 July 2019
★★★★★ 5/5
TrustpilotVery professional
We have let properties through Hythe and Waterside for 15 years now. Gemma and her team are very professional and always keen to help.
Hilary · 8 November 2016
★★★★★ 5/5
TrustpilotThe sale of my property needed a consistent professional approach and Hythe & Waterside provided this
The sale of my property was made difficult because of the first buyer not being able to secure their mortgage finance but at all stages Hythe & Waterside were helpful, professional and informative and I would unreservedly recommend them.
David · 25 May 2017
Agent replied · 22 October 2024
Dear David, thank you for taking the time to leave a review. We strive to provide a professional service to all our customers so we are delighted you have felt the team have achieved that for you!Kind Regards,Hythe&Waterside Sales
★★★★★ 5/5
TrustpilotRental property management
They have managed 2 properties for us for a number of years now & we have always had excellent service.
MR · 31 October 2022
Agent replied · 22 October 2024
Thanks, long term satisfaction across 2 properties, can say more than that, thanks
★★★★★ 5/5
TrustpilotGreat service provided
Great service provided and very friendly and helpful team. Would highly recommend.
Gail · 3 July 2023
Agent replied · 22 October 2024
Thanks Gail, feedback is very much appreciated 😊thanks for taking the time to write up the review.
★★★★★ 5/5
TrustpilotGood after sales service
Good after sales service - had used an online estate agent previously but badly let down with the negotiations after the actual 'sale' had been made - something that most people aren't aware of when selling as they think it is getting the buyer in the first place as being the issue, not the need to keep all parties informed and happy as the sale progresses towards its conclusion.
Mr · 24 August 2018
★★★★★ 5/5
TrustpilotHythe and Waterside have gone above and beyond as letting agents
Not only have Hythe and Waterside provided an excellent and totally reliable service to us and our tenants for over 12 years, nearly half of which we have been abroad, but they also assisted us with the refurbishment and sale of another property that we needed help with.The quality of communication and service is very high. Tenant's concerns are dealt with quickly and efficiently and repairs organised carefully and well.
Rev · 14 November 2016
★★★★★ 5/5
TrustpilotThe team were fantastic throughout the…
The team were fantastic throughout the entire process. Good communication and patience at all times, and made everything very easy.
Patrick · 2 September 2022
Agent replied · 22 October 2024
Thanks Patrick
Fantastic news, the team do pride themselves on going ‘above and beyond’
★★★★★ 5/5
TrustpilotGreat company and service
Great company and service. They helped us through their whole process and their knowledge and guidance helped achieve a quick sale in a stress-free manner. Cant say enough good things, would highly recommend Hythe and Waterside
Mr · 5 January 2018
Agent replied · 22 October 2024
Thank you for your valued feedback! The team here appreciate it very much.
★★★★★ 5/5
TrustpilotGreat service
Very happy with service. Richard was helpful and tenacious throughout what became an unexpectedly protracted house sale and purchase.
Christopher · 4 October 2018
★★★★★ 5/5
TrustpilotFriendly and efficient service
Friendly and efficient service, with excellent communication between parties.
Phil · 5 July 2023
Agent replied · 22 July 2025
Thanks Phil, fab news 😊
★★★★★ 5/5
TrustpilotGreat service received
Great service received. All issues associated with owning a rental property are managed professionally and swiftly
Julia · 1 November 2022
Agent replied · 22 October 2024
Thanks Julia, your review is much appreciated 😊 fab!
★★★★★ 5/5
TrustpilotHorrendous time - But Wayne was Superman.
Horrendous time. Wayne at Hythe & Waterside was super human - All advice and skilled action was spot on. We really cant praise him enough. Our seller selected him because of high praise - Likewise this man is our No1 Always goes the Extra mile. Always returns calls Always replies to eMails until early evening - dedicated!
Vaughan · 3 July 2021
★★★★★ 5/5
TrustpilotQuick and Competent Home Sale
A very quick and competent sale which was professionally handled by Wayne and his team.
James · 22 August 2019
★★★★★ 5/5
TrustpilotGreat people
An outstanding group of dedicated people who have constantly been helpful throughout the period they have been looking after our property. Always quick to respond and offer helpful advice when needed
Nigel · 2 August 2019
Agent replied · 22 October 2024
Thankyou for taking the time to leave this review. We are pleased that you are happy with our services at Hythe and Waterside.
★★★★★ 5/5
TrustpilotFriendly and professional.
They've been very straight-forward, helpful, and friendly since we started renting through them. They helped us find a great place and explained the paperwork/tenancy agreements and have answered our emails/questions promptly.
Olivia · 27 March 2019
Agent replied · 22 October 2024
Thank you for taking the time to leave this review. We are pleased you have been happy with the service provided by Hythe and Waterside. Kind RegardsTina and the Team.
★★★★★ 4/5
TrustpilotHythe & Waterside Lettings.
H&W look after my properties whilst I am out of the country and provide a good service, although as they have many employees I am never sure who to speak to when needed.
W · 15 September 2017
Agent replied · 22 October 2024
Dear Mr Bucknell, Thank you very much for your feedback we take note of what you have said and will be looking at a way to personalise point of contacts. We welcome you to come in to the office to meet staff whenever is suitable for you, and feel free to attend our social events we hold twice a year. You are a valued client here and we strive to give you the best service possible. Kind Regards,Hythe & Waterside Lettings
★★★★★ 4/5
TrustpilotA service I would recommend.
The team at Hythe and Waterside are providing a good service in professional manner. I am confident that my property is in good hands. They have discharged their responsibilities as my agent effectively.
Linda · 30 August 2017
Agent replied · 22 October 2024
Dear Linda, Thank you very much for your review. We really do appreciate the time you've taken to write it. Kind regards, Hythe & Waterside Estate & Lettings
★★★★★ 5/5
TrustpilotVery helpful from start to finish
Wayne and the team were very knowledgeable and helpful throughout the whole process of the purchase .
Ebln · 13 January 2017
★★★★★ 5/5
TrustpilotElizabeth was consistently helpful and…
Elizabeth was consistently helpful and insightful. Would recommend.
Shawn · 2 May 2021
★★★★★ 5/5
TrustpilotExcellent service throughout
A smooth and hassle free service checking old tenants out and installing the new ones. From the moment we received notice that our existing tenants were leaving at the end of their tenancy, the Hythe and Waterside machine clicked into action where found, checked and completed the paperwork for our new tenants in a very professional manner. Excellent service throughout.
Ray · 15 January 2020
★★★★★ 5/5
TrustpilotExceptional agent From the first viewing to completion…
From the first viewing to completion the staff at Hythe and Waterside were amazing!
Loulou · 11 September 2022
Agent replied · 22 October 2024
Thanks Loulou, for your 5 star ⭐️ ⭐️⭐️⭐️⭐️ review, invaluable feedback! Zoe & the team really appreciate you taking time to review our service. Lynne
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
