5/5
TrustpilotRenting a house
Professional and easy procress
Agent replied · 22 July 2025
Thanks Alaa for your positive review, definitely welcomed by the team 😊
Trusted Agent profile · Southampton
Hythe and Waterside Estate Agents reviews in Southampton
★★★★★
474 reviews across 3 platforms
The Pier, Southampton, SO45 6AU, SO45 6AU
Part of Hythe and Waterside Lettings, see every office.
Hythe and Waterside's office in Southampton, at The Pier, is rated 4.8 out of 5 across 474 reviews on three platforms, including 82 Google reviews rated 4.4.
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Reviews
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotProfessional
Polite, friendly emails and always professionally expressed. Keep up the good work
Agent replied · 22 October 2024
Fab news Kim, thank you.
5/5
TrustpilotA prompt response was always…
A prompt response was always forthcoming when issues arose. The agents are very clear about the requirements of tenants. The staff are always courteous and helpful to deal with.
Agent replied · 22 October 2024
Thank you for taking the time to leave this review. We appreciate your feedback. Kind regardsHythe and waterside lettings.
5/5
TrustpilotThank you
The staff at Hythe and Waterside sales and Lettings work as a team to get things done. They confidently take action to motivate other professionals to pull things together. Phone calls are always answered promptly and dealt with appropriately. I have always found them to be a very happy team 😊
5/5
GoogleMy wife and I purchased our first property through the (now) assistant sales manager of Hythe and Waterside. I can honestly say that he made what should of been a very daunting experience incredibly seamless and pleasant. No question was too much, and he really did go above and beyond on multiple occasions. Personally we couldn't be happier with our experience.
5/5
TrustpilotA very professional agent.
Wayne & Joe of Waterside have been a great agent to work with when selling my house. Always courteous, punctual and explaining everything about the process carefully and honestly. I cannot fault Waterside for their care, attention, professionalism and communication. I would certainly recommend them with 10 stars..
4/5
TrustpilotGood service
The online service has helped a lot and I have always been assured that any issues will be resolved. Would recommend to other tenants and landlords.
Agent replied · 22 October 2024
Dear Katherine, Thank you so much for your review especially regarding our new online service.Did you know if you recommend a friend to sell or let with us you will receive a £50 referral fee upon completion, so make sure they let us know the recommendation came from you.Kind regards,Hythe & Waterside Lettings
5/5
TrustpilotSo helpful and friendly
They were very helpful from.start to finish and the turnaround was very quick which was perfect just before Christmas. Couldn't have asked for a better experiance
Agent replied · 22 October 2024
Dear Ms Freeman,Thank you for your 5 star review! We hope your settling in to your new home, please don't hesitate to contact us if you need anything. Kind regardsHythe & Waterside Lettings
5/5
TrustpilotKeeping us sane
Wayne and joe have been great guys to deal with. Their cheerfulness and tolerance of our (sometimes) fraught sake and purchase process kept us sane. Honestly!We got there thanks to these two. If ever we move there’s only one estate agent we’ll go to. Thanks guys.
5/5
TrustpilotShine out over the rest
we've moved house 4 time in the past 6 years and done two rentals on top! Hythe & Waterside in my opinion are in my opinion are easiest Hythe's most prominent and proactive Estate Agents on bother the sales and rentals (we've done both with them). If you are selling seek out Wayne, the guy has a gift!
5/5
TrustpilotWell done
From the first moment we entered the door to the completion of the house sale and purchase transaction, all the team at Hythe and Waterside were friendly, welcoming, knowledgeable and professional. They worked to ensure that progress was made and if there were any issues, helped us to resolve them.
5/5
TrustpilotFriendly staff thank you Richard and…
Friendly staff thank you Richard and Wayne.
5/5
TrustpilotCan’t fault the service at all
Can’t fault the service at all. Very efficient, fair and professional. Very happy with our new property and would use Hythe and waterside again.
Agent replied · 22 October 2024
Dear Miss Mitchell,Thank you for your 5 star review, we really appreciate it. Wishing you all the best in your new property, and we hope you are settling in well. Kind regards, Hythe & Waterside
5/5
TrustpilotGot there in the end!
We have received excellent service from Hythe and Waterside and it has been a real team effort to get our sale over the line. Both Joe and Wayne have been professional and courteous throughout and we are very pleased we chose Hythe and Waterside to sell our home.
5/5
TrustpilotFirst class estate agents
Provided a very professional and proactive service, excellent communication throughout, exceeded our expectations and would highly recommend to anyone wishing to buy/sell their home.
Agent replied · 22 October 2024
Dear Mrs Shaw, Thank you for your fantastic 5 star review. We are so glad to hear of your experience with us and for your recommendation.Kind regards,Hythe & Waterside Estate & Lettings
4/5
TrustpilotWe had never rented before so it was a…
We had never rented before so it was a new experience for us but the staff at Hythe and Waterside were very helpful.
Agent replied · 22 October 2024
Thank you for taking the time to leave us a review. We are pleased you are happy with the service provided. We are more than happy to help with any further questions you have along the way. Kind Regards Hythe and Waterside.
5/5
TrustpilotAlways kept updated at all stages of…
Always kept updated at all stages of the sale.A professional service easy to contact and informative.
Agent replied · 22 October 2024
Thank you for the review Paul. Best wishes, Wayne & Joe.
4/5
TrustpilotVery helpful when I was looking for …
Very helpful when I was looking for another rental. Always deals with any maintenance issues in a timely fashion. Friendly and approachable staff.
Agent replied · 22 October 2024
Dear Debby,We really appreciate the time you have taken to leave us a review so thank you. We hope your settling in to your new home well, and as always please do contact us if there is anything we can do to help. Kind regards,Hythe & Waterside Lettings
5/5
TrustpilotProfessional and proactive
I've been really pleased with Hythe & Waterside dealing with the selling of my flat. Wayne and Joe are proactive and knowledgeable and have always kept me informed of the current situation. They are both very pleasant and professional, and I highly recommend them.
4/5
TrustpilotGood Overall Assistance with Getting the House
I found Hythe and Waterside to be very helpful on the whole. The process of paperwork was fairly smooth and I was able to talk quite freely with Darren the agent throughout the process. I would certainly recommend Hythe and Waterside services to friends.
5/5
TrustpilotRenting
All the staff here were extremely friendly and helpful while me and my partner were looking to rent our first property.
Agent replied · 22 October 2024
Thank you for taking the time to leave a review. We hope you enjoy your new home. Kind regards Hythe and Waterside.
5/5
TrustpilotGemma & her team
Gemma & her team are always very helpful and a pleasure to deal with and we have always received first class service
Agent replied · 22 October 2024
Dear Hilary, Thank you very much for your kind five star review, we really do appreciate you taking the time to let us know you have had a positive experience with us. Kind Regards,Hythe&Waterside Lettings
5/5
Trustpilot1 The Mead…
We have been with the company ever since its formation and have always been well satisfied with the service provided.
Agent replied · 22 October 2024
Dear Garth and Elaine, Thank you so much for your continued custom, you are truly valued landlords of Hythe & Waterside. We appreciate the time you have taken to leave us a fantastic 5 star review.Look forward to seeing you both soon. Kind regards,Hythe & Waterside Lettings
4/5
TrustpilotNew to the letting market
Initial experience good so far but need to work together for at least twelve months to be able to comment
Agent replied · 22 October 2024
Dear Mrs Morton,Thank you for your review based on your initial experience. We welcome you as a new Landlord and look forward to building a good working relationship with you. Please don't hesitate to contact us if you need anything. Kind Regards,Hythe & Waterside Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Hythe and Waterside Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
