Hythe and Waterside Estate Agents reviews in Southampton

★★★★★ 4/5

Trustpilot

Hi guys

Hi guys I would of ticked 5 stars as you are all very efficient at H&W!However I want this to be a long term business relationship with one more star to follow after time.It's been good so far, so keep up with the excellent work at H&W.All the bestJeremy Chase

J · 7 July 2017

★★★★★ 5/5

Trustpilot

Darren was excellent

Darren was excellent, he kept me informed all the way and made the process very easy, I will be using him again in the future.

Jason · 7 June 2021

★★★★★ 5/5

Trustpilot

I would like to say a massive thank you…

I would like to say a massive thank you to all the staff at Hythe & Waterside for finding me a great tenant in super quick time. All the paperwork was processed quickly and efficiently and nothing was ever too much trouble. Well done all! Helen Chrzanowski

Helen · 12 August 2019

★★★★★ 5/5

Trustpilot

Great service from the team

Hythe and Waterside look after a flat that I'm renting out. They are very good and I've been with them for almost 10 years now. They are really efficient and dealing with any issues on the property and the contractors they get in to fix issues are good value.

Dan · 12 February 2018

★★★★★ 5/5

Trustpilot

Hythe and waterside a good Estate Agency

Good estate agency, proactive chasers who ensure the whole chain does their bit. Wayne and the team are the people to work with

Customer · 24 September 2021

★★★★★ 4/5

Trustpilot

Recommended for buying, selling and renting

I have bought, sold and rented out a property with this agent. They have always been professional, reliable and friendly. They take pride in the service they provide, their knowledge of the area and the property market.

Diane · 5 August 2024

★★★★★ 5/5

Google

Excellent service and a hassle free experience with Darren, Highly recommended

Tony · 17 April 2024

★★★★★ 5/5

Google

My Waterside property has been let through Hythe & Waterside Estate & Lettings Agents ("HWELA") since 2006. HWELA has always found excellent tenants and at the time of writing I have only had void period lasting circa 1 month or so. I have found HWELA to be very efficient and competent in dealing with my property and my tenants. It has a broad team who I have found to be professional and businesslike. I would not have any hesitation in recommending HWELA to other landlords.

Richard · 24 October 2018

★★★★★ 5/5

Trustpilot

1st Class service - strongly recommend

These guys were great, Wayne in particular. We were buying from them and their communication was excellent - next time I will be selling with them as well (but I hope that’s not for a long, long time!).

Jonathan · 12 November 2021

★★★★★ 5/5

Trustpilot

First class service. 100% recommend!

We have just bought our first house through Hythe & Waterside and I honestly can’t thank them enough for all they have done to help us. Being first time buyers we were nervous and unsure of the process. Both Jack and Richard have been amazing! Very professional, really friendly and always made us feel welcome. The process from start to finish has been so smooth and really put us at ease. I would 100% recommend to anyone looking to buy/rent/sell with confidence. We will definitely use Hythe & Waterside in the future.

E · 2 August 2018

★★★★★ 5/5

Trustpilot

1st class estate agents.

Although this was very fraught process Wayne and his team were always there for us , explaining and assuring us at all times, we would recommend this estate agency with no hesitation Brilliant.

Anne · 14 August 2017

★★★★★ 5/5

Trustpilot

First class service.

First class service.The most helpful and professional people we have ever used. Everything done in a timely, efficient yet friendly way. Terri and her colleagues are a credit to not only their company but the profession in general. A pleasure to engage with and highly recommended.

KJ · 11 September 2019

★★★★★ 5/5

Trustpilot

They agreed to sell my property without …

They agreed to sell my property without the usual marketing posts on the basis that if it did not sell I would put it to auction. They sold it and met my expected price. The help and feed back during the process was excellent. Would recommend H and W.

Mr · 27 July 2017

★★★★★ 1/5

Google

Poor service. Trusted with a key to take pictures of the house, then showed clients around the house and without permission and without the property even being on the market. Rang to discuss and complain and got told we would get a call back before the end of the day. No phone call made and then voicemail reached to say office was closed. It's a shame as this was the preferred option as a local independent agents. Perhaps just an oversight on their behalf, however left a bitter taste for us.

Mark · 24 October 2017

★★★★★ 5/5

Google

We made the right choice!! After a lot of deliberating we chose to go with Hythe and Waterside Estate Agents and I am glad that we did. From initial conversation to finally getting the keys to our new house we found Richard and Wayne a delight to deal with. The main thing I liked about them was their honesty. They told us the truth, not just what they thought we wanted to hear. They found us the perfect house and we had an offer accepted before it even hit Rightmove. Our house sold for the asking price within a couple of weeks of being listed. If you want someone who will chase your chain, tell you the truth and actively hunt for a buyer/seller, then look no further than Richard and Wayne. We will definitely use them again and would encourage friends and family to contact them as well. Thank you guys! We love our new home!

Gavin · 24 October 2017

★★★★★ 5/5

Trustpilot

This agency in on the ball in dealing…

This agency is on the ball in dealing with tenants issues. Their very professional and fulfil their obligation to look after any issues around your tenancy.I’ve dealt with numerous letting agencies before but this one is by far the best.

Charles · 7 April 2021

★★★★★ 5/5

Trustpilot

Professional and positive approach.

Professional approach from my first contact with Hythe and Waterside staff.I felt a positive attitude from Wayne Kannealy and had a good feeling about him and the company.I decided to go forward with Wayne and was not disappointed.Very good service.

Robert · 24 February 2021

★★★★★ 5/5

Trustpilot

The letting team (Zoe and Elizabeth)…

The letting team (Zoe and Elizabeth) were efficient, helpful ,prompt and understanding .Thank you Elizabeth and Zoe, you made our move painless and stress- free

SM · 19 October 2020

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Dealt with Elizabeth mainly. Excellent service from start to finish. Very quick to respond to any of my questions. Polite and professional. Would definitely recommend

Ben · 7 October 2020

★★★★★ 5/5

Trustpilot

consistant and on the ball..

In a very trying transaction which seemed to take forever, Wayne and the boys at Hythe and Waterside kept the transaction going. They were consistent and on the ball at all times and made the transaction a lot easier and less stressful. Would definitely recommend them.

Matthew · 11 April 2018

★★★★★ 5/5

Trustpilot

Hythe and Waterside letting team are…

Hythe and Waterside letting team are always happy to help and contactable when ever needed. A great experience so far.

To · 5 July 2023

★★★★★ 5/5

Trustpilot

Excellent service

Darren has been extremely helpful going above and beyond to make the whole process of moving much less stressful.

Katie · 4 October 2021

★★★★★ 5/5

Trustpilot

Great Experience

Hythe and Waterside were professional, helpful and friendly during the complete set up of my tenancy. From the viewing to the vetting and move-in, they have been faultless.

Chris · 17 September 2022

★★★★★ 5/5

Trustpilot

Would recommend

Many thanks for your help! Excellent service from start to finish, nothing was too much trouble. Would definitely recommend.

Judy · 4 July 2023