Trusted Agent profile · Southampton
★★★★★
353 reviews across 1 platform
73The Avenue, Southampton, SO17 1XS
Charters's office in Southampton, at 73The Avenue, is rated 4.7 out of 5 across 353 reviews on 1 platform, including 353 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
GoogleHad been renting a flat for more than 4 years. Lily, who handled the property, provided excellent service, communication and support whenever needed. 5 stars!
Hi Dimitris, thank you for the review, Lily will be so pleased with the feedback.
5/5
GoogleA great team of people and I can't fault the service They have kept me informed about my sale every step of the way.
Thank you so much for the 5 star review.
5/5
GoogleI am currently using Charters for my sale and onward purchase. Everyone has been friendly and efficient. I received feedback from every viewing and after just 10 days on the market achieved over asking price. They also helped me secure my onward purchase at a good price too. A breath of fresh air for estate agency
5/5
GoogleCharters managed the flat I was renting for 2 years. It was the best agency I was dealing with.
Thank you for taking your time to review the service received.
5/5
GoogleThe staff at Charters in Southampton are extremely helpful and very informative. It gives me confidence with the professionalism shown, especially by Phil and Simon. Wouldn’t hesitate to recommend them.
Helen, thanks for taking the time to review the service you received! It is much appreciated.
5/5
GoogleHighly professional and efficient service. Very personable and always putting the client at the heart of what they do. I would definitely recommend Charters.PositiveQuality, Professionalism
Thanks Neil, we appreciate the review
5/5
GoogleI have recently been in contact with Samantha in the property management department regarding my tenancy and I am very pleased with the service that I was provided with
Thank you for the review, it is much appreciated.
5/5
GoogleEfficient, helpful service. Carolyn communicated very well throughout the process of me finding a new rental property and made the process very smooth for someone moving to the area.
Patrick, thank you for leaving this review, it's much appreciated.
5/5
GoogleSo far so good with the sale of my flat. The team at Charters are enthusiastic and the communication is excellent. Cheers to Phill for ensuring things keep moving.
Stephen, thank you for leaving this review, it's much appreciated.
5/5
GoogleThomas showed us around a property. He was professional and very helpful in answering the questions we had about the property and surrounding area.
Thank you Craig for the wonderful review.
5/5
GoogleCharters have been very helpful in setting up my house letting. In particular, Cheryl has promptly answered my queries, provided information and provided regular updates.
Thanks Martin, this is much appreciated.
5/5
GoogleGood experience with the team, helpful, informative and supportive going through the process. Phil especially helpful and service feels very personalised not like a big corporate.
Heather, thank you for taking the time to review the service you received, this is appreciated and Phil and the team will be delighted.
5/5
GoogleReally friendly and informative staff. Would recommend to anyone looking for property or even someone to gain knowledge from.
Thank you for the review Matt!
3/5
GoogleThey did well with my buying process. Overall good experience
Thank you for the review, it is much appreciated.
5/5
GoogleDaryl and the rest of the team at Charters were very professional, helpful and extremely efficient. Have no hesitation in highly recommending Charters.
Thank you for the review Anne
5/5
GooglePhil from Charters was excellent, he did market research and gave me a valuation on my home and there was no pressure in getting me to market my property. Very friendly and knowledgeable. Simon from viewings was also excellent.
5/5
GoogleAmazing Louise and her Manager at charters, They Helped me find exactly what I Wanted , 5 stars from me
Thank you Dan, Louise will be so pleased.
5/5
GoogleMy experience with Charters was incredible with quick responses and processing. Carolyn's support throughout the procedures were remarkable.
Thank you so much for the review.
5/5
GoogleVery helpful staff with a successful outcome
Thank you for the review! Have a great day.
5/5
GoogleVery good company professional people
5/5
GoogleA highly professional and friendly service from each member of staff. I have no hesitation in recommending Charters Estate Agents.
Thank you for the review!
5/5
GoogleThe best service I’ve received in over 30 years of buying and selling houses. Not the cheapest but, in this case, you absolutely do get what you pay for. Found me two buyers in a week - all the staff excellent. Professional, motivated and really want to sell your property. Use them.
5/5
GoogleGreat service from Daria and the rest of the team, we found our ideal home very quickly, and received the offer just in two days. I’m very happy that we can make this big decision with the help of Charters, can’t wait to moving in our new home in the lovely flat.
5/5
GoogleI had a great viewing with Freddie, very professional and personable, and a quick turnaround from the office team.
Richard, thanks for the review, it's much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Charters's Southampton office has 353 reviews across 1 platform: 353 on Google.
Charters Southampton is rated 4.7 out of 5 across all 353 reviews, and 4.7 out of 5 on Google from 353 reviews.
Yes. In The Trusted Agent 2026 awards: Charters, Southampton won Trusted Agent.
Charters Southampton, 73The Avenue, Southampton, SO17 1XS.
