Trusted Agent profile · SOUTHAMPTON
★★★★★
2,150 reviews across 2 platforms
Bishops Waltham, SOUTHAMPTON, SO32 1AF
Charters's office in SOUTHAMPTON, at Bishops Waltham, is rated 4.9 out of 5 across 2,150 reviews on two platforms, including 207 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Charters Bishops Waltham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near SOUTHAMPTON.
The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the SOUTHAMPTON office, from every platform, shown as written. First names only.
5/5
TrustpilotSarah assisted me with the whole…
Sarah assisted me with the whole process and she can always tell me what's the next step in time which was super helpful!!
Hi Rey, thank you so much for the feedback, it is much appreciated.
5/5
TrustpilotVery professional and positive team
Very professional and positive team. I received all the answers for my qualifications. I also think ELLA BURNET is a credit for the company. Well Done
Thank you so much Daniel! Ella will be ever so pleased with this feedback.
5/5
GoogleMy partner and I have arranged to lease a property via Charters Bishops Waltham and Jess couldn't have been more helpful! From arranging a viewing at short notice, to quick responses to any query we have had! She's a real asset to the team :)
Kirsty, thank you for taking the time to review the service you have received, Jess will be delighted. Thank you.
5/5
TrustpilotSam as been so good to me as a client…
Sam as been so good to me as a client and very calm
Thank you for your review, Kamal!
5/5
TrustpilotMany thanks go out to Ella for all the…
Many thanks go out to Ella for all the help she’s been to find our new flat after months of struggles. Great service and communication
Hi Louix! Thank you for sharing your review of our service. This is great to hear.
5/5
TrustpilotThoroughly recommended
Thoroughly recommended. The team are professional, efficient and very informative of each stage so far of the selling process.
Thank you for taking the time to review your experience with Charters.
5/5
TrustpilotHighest professionalism and always get…
Highest professionalism and always get the results.
Thank you for the 5-star review!
5/5
TrustpilotAbsolutely fantastic service from Ash
Absolutely fantastic service from Ash - very knowledgeable about the property and the local market.
Jim, your feedback has been passed on. Thank you!
5/5
TrustpilotGreat service
Great service. Nathan very patient and professional with a good eye for properties that would suit us. Very appreciative of the time he gave us in our search.
Thank you so much, for taking your time to review the service received.
5/5
TrustpilotExcellent service
Sold flat very quickly, and great communication and advice along the way from Stephen
Thank you!
5/5
TrustpilotThey are very considerate and…
They are very considerate and professional. I will always recommend.
5/5
TrustpilotWe all need a Jo when selling a house!
The sales progression lady (Jo Goddard @ Charters in Southampton / Winchester) was brilliant from the outset she kept me in the loop at every stage! Highly recommend
Hi Jordan, Thank you so much. Jo will be delighted to hear this.
5/5
TrustpilotA very happy customer
communication, dedication and extremely friendly staff at Bishops Waltham branch.
Thank you, Andrew!
5/5
TrustpilotClare Branker called me back from…
Clare Branker called me back from Charters Southampton extremely promptly. She found the information that I requested and emailed me by return. Very impressed.
Tony, thank you for the kind words, Clare will be so pleased with the feedback
5/5
TrustpilotProfessional and approachable
Approachable, interested in our point of view and imput. Extremely friendly and helpful. Couldn't ask for anyone better.Would be worthy of an excellent recommendation.
Thank you for the feedback, really appreciates this.
5/5
TrustpilotKnowledgeable and helpful.
Dan and Victoria knowledgeable, helpful and informative. Thank you
Thank you Jon, much appreciated.
5/5
GoogleSorry for the delay in this review. I’ve recently had some involvement with Charters in Bishop’s Waltham. I found all of the staff there to be extremely efficient and most of all friendly but professional. Thank you for your help, albeit brief (my doing not yours!!).
Dear Julia, thank you for taking the time to write this review on your experience with the Bishops Waltham office. All feedback is gratefully received. Many thanks
5/5
TrustpilotI have let my Property with Charters…
I have let my Property with Charters for the past two years and had a great experience. From Adam Barnes and Property management team. Really helpful and informative.
Thanks Simon!
5/5
TrustpilotHelpful and friendly
Helpful and friendly during viewing of a property. Shown around by Ella and given quick responses.
Thank you Dan, Ella will be so pleased.
5/5
TrustpilotI met with Caroline Hope this lady has…
I met with Caroline Hope this lady has been very professional and helpful throughout this process always keeping me informed at all time thank you very much
Thank you so much for the review, it is much appreciated.
5/5
TrustpilotReally responsive and helpful was…
Really responsive and helpful I was really impressed with Shannon I highly recommend
Thanks for the review and recommendation!
5/5
TrustpilotHelpful, informative, nothing too much trouble.
Very friendly, informative and supportive staff. Did exactly what they said they would at the times they said so couldn't be more pleased.
Thank you for taking your time to review the service received! The team will be so pleased.
5/5
TrustpilotAlton Charters Truly awesome from day…
Alton Charters Truly awesome from day dot, Richard/ Edward at Alton, always available on the phone and the sales progressor Stephanie couldnt of done more to help with our purchase.Thank you.J
James, thank you for the review, back in August 22! Sorry for the very long delay, we have only just come onto Trustpilot as we typically direct customers towards Feefo (the same as Trustpilot but another business) and Google reviews for guidance. All the best. Charters.
4/5
TrustpilotExcellent service which helped us to…
Excellent service which helped us to find our new home within few days. We really appreciate the staff Ms Carolyn for her speedy response and efficient service.
Thank you for sharing your review of our service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Charters, SOUTHAMPTON won Trusted Agent.
Tell us what you need and we'll put you in touch. Charters Bishops Waltham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near SOUTHAMPTON.
