Trusted Agent profile · SOUTHAMPTON

Charters Bishops Waltham reviews in SOUTHAMPTON

★★★★★ Excellent

2,121 reviews across 2 platforms

Bishops Waltham, SOUTHAMPTON, SO32 1AF

Charters's office in SOUTHAMPTON, at Bishops Waltham, is rated 4.9 out of 5 across 2,121 reviews on two platforms, including 207 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

207

Reviews on Google

This office

Trustpilot logo

1,914

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the SOUTHAMPTON office, from every platform, shown as written. First names only.

5/5

Trustpilot

They are very considerate and…

They are very considerate and professional. I will always recommend.

Edith · 29 July 2025

5/5

Trustpilot

Great service

Great service. Nathan very patient and professional with a good eye for properties that would suit us. Very appreciative of the time he gave us in our search.

Rach · 3 February 2023

Agent replied · 6 July 2023

Thank you so much, for taking your time to review the service received.

5/5

Trustpilot

Excellent service

Sold flat very quickly, and great communication and advice along the way from Stephen

DB · 9 February 2024

Agent replied · 23 August 2024

Thank you!

5/5

Trustpilot

We all need a Jo when selling a house!

The sales progression lady (Jo Goddard @ Charters in Southampton / Winchester) was brilliant from the outset she kept me in the loop at every stage! Highly recommend

Jordan · 27 January 2023

Agent replied · 6 July 2023

Hi Jordan, Thank you so much. Jo will be delighted to hear this.

5/5

Trustpilot

A very happy customer

communication, dedication and extremely friendly staff at Bishops Waltham branch.

Andrew · 25 April 2024

Agent replied · 23 August 2024

Thank you, Andrew!

5/5

Trustpilot

Clare Branker called me back from…

Clare Branker called me back from Charters Southampton extremely promptly. She found the information that I requested and emailed me by return. Very impressed.

Tony · 29 May 2023

Agent replied · 6 July 2023

Tony, thank you for the kind words, Clare will be so pleased with the feedback

5/5

Trustpilot

Knowledgeable and helpful.

Dan and Victoria knowledgeable, helpful and informative. Thank you

Jon · 11 May 2024

Agent replied · 23 August 2024

Thank you Jon, much appreciated.

5/5

Trustpilot

Professional and approachable

Approachable, interested in our point of view and imput. Extremely friendly and helpful. Couldn't ask for anyone better.Would be worthy of an excellent recommendation.

Maureen · 26 May 2023

Agent replied · 6 July 2023

Thank you for the feedback, really appreciates this.

5/5

Trustpilot

I have let my Property with Charters…

I have let my Property with Charters for the past two years and had a great experience. From Adam Barnes and Property management team. Really helpful and informative.

Simon · 5 January 2023

Agent replied · 6 July 2023

Thanks Simon!

5/5

Google

Sorry for the delay in this review. I’ve recently had some involvement with Charters in Bishop’s Waltham. I found all of the staff there to be extremely efficient and most of all friendly but professional. Thank you for your help, albeit brief (my doing not yours!!).

Julia · 8 July 2019

Agent replied · 7 July 2023

Dear Julia, thank you for taking the time to write this review on your experience with the Bishops Waltham office. All feedback is gratefully received. Many thanks

5/5

Trustpilot

Helpful and friendly

Helpful and friendly during viewing of a property. Shown around by Ella and given quick responses.

Dan · 6 December 2023

Agent replied · 23 August 2024

Thank you Dan, Ella will be so pleased.

5/5

Trustpilot

Thank you

Ashley Lovell/Gary and all the team at Charter are incredibly helpful and diligent.

Frances · 6 February 2024

Agent replied · 23 August 2024

Frances, this is great to hear.

5/5

Trustpilot

Professional development 👌🏻

Nicky · 26 September 2025

5/5

Trustpilot

Really responsive and helpful was…

Really responsive and helpful I was really impressed with Shannon I highly recommend

Marie · 6 February 2024

Agent replied · 23 August 2024

Thanks for the review and recommendation!

5/5

Trustpilot

I met with Caroline Hope this lady has…

I met with Caroline Hope this lady has been very professional and helpful throughout this process always keeping me informed at all time thank you very much

Gordon · 27 January 2023

Agent replied · 6 July 2023

Thank you so much for the review, it is much appreciated.

5/5

Trustpilot

Helpful, informative, nothing too much trouble.

Very friendly, informative and supportive staff. Did exactly what they said they would at the times they said so couldn't be more pleased.

Pauline · 31 May 2023

Agent replied · 6 July 2023

Thank you for taking your time to review the service received! The team will be so pleased.

4/5

Trustpilot

Excellent service which helped us to…

Excellent service which helped us to find our new home within few days. We really appreciate the staff Ms Carolyn for her speedy response and efficient service.

Viji · 18 January 2023

Agent replied · 6 July 2023

Thank you for sharing your review of our service.

5/5

Trustpilot

Alton Charters Truly awesome from day…

Alton Charters Truly awesome from day dot, Richard/ Edward at Alton, always available on the phone and the sales progressor Stephanie couldnt of done more to help with our purchase.Thank you.J

James · 19 August 2022

Agent replied · 6 July 2023

James, thank you for the review, back in August 22! Sorry for the very long delay, we have only just come onto Trustpilot as we typically direct customers towards Feefo (the same as Trustpilot but another business) and Google reviews for guidance. All the best. Charters.

5/5

Trustpilot

Professional and efficient

Professional and very efficient. Sarah Bainbridge found an ideal tenant for my property within days. Thank you!

Robert · 31 October 2023

Agent replied · 23 August 2024

Robert, this is great to hear, thank you for the review.

5/5

Google

Best letting agents by far and I have dealt with lots over the last few weeks. Sarah at Bishops Waltham branch was very helpful, informative, thorough and very prompt at getting back to me. Would highly recommend. She is an absolute credit to the company

Clare · 8 July 2019

Agent replied · 7 July 2023

Firstly, please accept my apologies for the time it has taken to thank you for the review you have left in relation to your experience with Charters. We take all feedback seriously, so many thanks.

5/5

Trustpilot

Reliable house agency

Reliable house agency, and very helpful staff. Appreciations to Thomas from the letting team who arranged viewings and shared useful local information.

Yun · 9 June 2023

Agent replied · 6 July 2023

We are so happy to hear you had a great experience with us! Thank you for the review.

5/5

Trustpilot

All the way through the housing process…

All the way through the housing process has been superb and Carolyn hope has been most helpful would highly recommend this company😁👌

Rosemary · 6 June 2023

Agent replied · 6 July 2023

Thank you for taking the time to review our service received. Carolyn will be so pleased with the feedback.

5/5

Trustpilot

Prompt and helpful responses at all…

Prompt and helpful responses at all times.

Stephen · 13 May 2024

Agent replied · 23 August 2024

Thanks Stephen!

5/5

Trustpilot

Responsive

Responsive, friendly and provide a slick service . Would recommend (lettings)

Hb · 21 February 2024

Agent replied · 23 August 2024

Thank you!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Charters's Google reviewsLeave Charters a review

Questions about Charters Bishops Waltham

Has Charters won any awards?

Yes. In The Trusted Agent 2026 awards: Charters, SOUTHAMPTON won Trusted Agent.

The Trusted Agent

Is this your office? Claim your page.