5/5
They are very considerate and…
They are very considerate and professional. I will always recommend.
Trusted Agent profile · SOUTHAMPTON
★★★★★
2,121 reviews across 2 platforms
Bishops Waltham, SOUTHAMPTON, SO32 1AF
Charters's office in SOUTHAMPTON, at Bishops Waltham, is rated 4.9 out of 5 across 2,121 reviews on two platforms, including 207 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the SOUTHAMPTON office, from every platform, shown as written. First names only.
5/5
They are very considerate and…
They are very considerate and professional. I will always recommend.
5/5
Great service
Great service. Nathan very patient and professional with a good eye for properties that would suit us. Very appreciative of the time he gave us in our search.
Thank you so much, for taking your time to review the service received.
5/5
Excellent service
Sold flat very quickly, and great communication and advice along the way from Stephen
Thank you!
5/5
We all need a Jo when selling a house!
The sales progression lady (Jo Goddard @ Charters in Southampton / Winchester) was brilliant from the outset she kept me in the loop at every stage! Highly recommend
Hi Jordan, Thank you so much. Jo will be delighted to hear this.
5/5
A very happy customer
communication, dedication and extremely friendly staff at Bishops Waltham branch.
Thank you, Andrew!
5/5
Clare Branker called me back from…
Clare Branker called me back from Charters Southampton extremely promptly. She found the information that I requested and emailed me by return. Very impressed.
Tony, thank you for the kind words, Clare will be so pleased with the feedback
5/5
Knowledgeable and helpful.
Dan and Victoria knowledgeable, helpful and informative. Thank you
Thank you Jon, much appreciated.
5/5
Professional and approachable
Approachable, interested in our point of view and imput. Extremely friendly and helpful. Couldn't ask for anyone better.Would be worthy of an excellent recommendation.
Thank you for the feedback, really appreciates this.
5/5
I have let my Property with Charters…
I have let my Property with Charters for the past two years and had a great experience. From Adam Barnes and Property management team. Really helpful and informative.
Thanks Simon!
5/5
Sorry for the delay in this review. I’ve recently had some involvement with Charters in Bishop’s Waltham. I found all of the staff there to be extremely efficient and most of all friendly but professional. Thank you for your help, albeit brief (my doing not yours!!).
Dear Julia, thank you for taking the time to write this review on your experience with the Bishops Waltham office. All feedback is gratefully received. Many thanks
5/5
Helpful and friendly
Helpful and friendly during viewing of a property. Shown around by Ella and given quick responses.
Thank you Dan, Ella will be so pleased.
5/5
Thank you
Ashley Lovell/Gary and all the team at Charter are incredibly helpful and diligent.
Frances, this is great to hear.
5/5
Professional development 👌🏻
5/5
Really responsive and helpful was…
Really responsive and helpful I was really impressed with Shannon I highly recommend
Thanks for the review and recommendation!
5/5
I met with Caroline Hope this lady has…
I met with Caroline Hope this lady has been very professional and helpful throughout this process always keeping me informed at all time thank you very much
Thank you so much for the review, it is much appreciated.
5/5
Helpful, informative, nothing too much trouble.
Very friendly, informative and supportive staff. Did exactly what they said they would at the times they said so couldn't be more pleased.
Thank you for taking your time to review the service received! The team will be so pleased.
4/5
Excellent service which helped us to…
Excellent service which helped us to find our new home within few days. We really appreciate the staff Ms Carolyn for her speedy response and efficient service.
Thank you for sharing your review of our service.
5/5
Alton Charters Truly awesome from day…
Alton Charters Truly awesome from day dot, Richard/ Edward at Alton, always available on the phone and the sales progressor Stephanie couldnt of done more to help with our purchase.Thank you.J
James, thank you for the review, back in August 22! Sorry for the very long delay, we have only just come onto Trustpilot as we typically direct customers towards Feefo (the same as Trustpilot but another business) and Google reviews for guidance. All the best. Charters.
5/5
Professional and efficient
Professional and very efficient. Sarah Bainbridge found an ideal tenant for my property within days. Thank you!
Robert, this is great to hear, thank you for the review.
5/5
Best letting agents by far and I have dealt with lots over the last few weeks. Sarah at Bishops Waltham branch was very helpful, informative, thorough and very prompt at getting back to me. Would highly recommend. She is an absolute credit to the company
Firstly, please accept my apologies for the time it has taken to thank you for the review you have left in relation to your experience with Charters. We take all feedback seriously, so many thanks.
5/5
Reliable house agency
Reliable house agency, and very helpful staff. Appreciations to Thomas from the letting team who arranged viewings and shared useful local information.
We are so happy to hear you had a great experience with us! Thank you for the review.
5/5
All the way through the housing process…
All the way through the housing process has been superb and Carolyn hope has been most helpful would highly recommend this company😁👌
Thank you for taking the time to review our service received. Carolyn will be so pleased with the feedback.
5/5
Prompt and helpful responses at all…
Prompt and helpful responses at all times.
Thanks Stephen!
5/5
Responsive
Responsive, friendly and provide a slick service . Would recommend (lettings)
Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Charters, SOUTHAMPTON won Trusted Agent.