Trusted Agent profile · SOUTHAMPTON
★★★★★
2,130 reviews across 2 platforms
Bishops Waltham, SOUTHAMPTON, SO32 1AF
Charters's office in SOUTHAMPTON, at Bishops Waltham, is rated 4.9 out of 5 across 2,130 reviews on two platforms, including 207 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the SOUTHAMPTON office, from every platform, shown as written. First names only.
5/5
GoogleFantastic professional services. I will use again and again. Two fantastic people there who made the journey of selling my property an ease. Mathew and Johnny two brilliant members of staff that the company should be very lucky to have!
Thanks James Bishops Waltham is our newest office and the team have really hit the ground running, we're glad that you have benefited from their knowledge. All the very best
5/5
TrustpilotElla looked after us extremely…
Ella looked after us extremely efficiently. 10/10
Thanks Amjad!
5/5
TrustpilotCharters Winchester one of the best 👌
So far one of the best companies that I meet , very quick and proactive team
Andrei, thank you for reviewing the service received. We are so pleased you had a wonderful experience throughout.
5/5
GoogleCharters assisted with the purchase of our new home. Most likely one of the best estate agents in the south, very professional, responsive and we were supported and updated throughout the process.PositiveProfessionalism
Mark, thank you very much for taking the time to write this review. It is much appreciated and all the best for the future.
5/5
GoogleHonest and reliable interaction with the teams. Assisted with a number for purchase opportunities. Provided prompt updates when required
Hi Davinder, thank you for taking the time to review our services.
5/5
TrustpilotFirst time used charters services
First time used charters services. Excellent communication, pro active staff and very helpful. Will definitely be using them again.
Thank you so much for the wonderful review, it is much appreciated.
5/5
TrustpilotSarah from Charters was really helpful…
Sarah from Charters was really helpful and very prompt with replying to our enquiries! Great service.
Thank you Libby, for the amazing review!
5/5
TrustpilotIf we had a lettings department
If we had a lettings department , Sarah Bainbridge would be running it. First class.
Hi Nigel, thank you for the review, it is greatly appreciated.
5/5
GoogleA dedicated group of people who really do strive to help you find your dream house. Jasper and Caroline have been brilliant - recommend.PositiveProfessionalism
Thank you Jack, much appreciated.
5/5
GoogleCharlotte witcomb at bishops Waltham office kept us up to date with various new properties reflecting our choice and price preferences, thank you charlotte !
Phil, thank you for reviewing Charters Bishops Waltham, in particular Charlotte!
5/5
TrustpilotCharters have been so friendly and…
Charters have been so friendly and welcoming. They have gone out of their way to help the move go smoothly.
Thank you Emma
5/5
TrustpilotA great company to rely on
Fast response. Amazing job
Thank you for the feedback. Carolyn will be delighted!
5/5
TrustpilotAn absolute pleasure to work with
An absolute pleasure to work with, professional, friendly and always there to help and answer any questions. Highly recommend!!
Hi Eliza, your review is greatly appreciated. Thank you so much.
5/5
TrustpilotAmazing service from Lily
Whenever there is an issue or something we need sorting Lily Moores always gets the job done hassle free!
Hi Joe, thank you so much for the review.
5/5
TrustpilotVery helpful staff
Very helpful staff, great communications all through, would recommend
Thanks!
5/5
TrustpilotGreat experience with team in Winchester office
Very happy with all the Charters team in Winchester.
Hi Marie, your review is greatly appreciated. The team will be so pleased with this.
5/5
TrustpilotGreat service as ever
Great service as ever, quick to initially value and get ready to market, just what we wanted.
Thank you Mark!
5/5
GoogleAdam and all the others from the Charters team have been very helpful and supportive with my move to a new rental home.
Thank you for taking the time to review the service you received. It is much appreciated.
5/5
TrustpilotNathan and Gemma could not do enough to…
Nathan and Gemma could not do enough to help - great support.
Neil, thank you for this review, both Nathan and Gemma will be delighted.
5/5
GoogleAbsolutely fantastic service from Stephanie very knowledgeable and explained everything superbly, and made me feel very comfortable and confident in the whole process or organising my remortgage. Would highly recommend Charters Financial Services.
Mark, Stephanie will be delighted with the review in relation to your remortgage, thanks for taking the time to do this and it has been passed to her. Regards
5/5
TrustpilotAbsolutely fantastic!
Absolutely fantastic customer service. Staff are extremely helpful and the Vouch app used for referencing is superb.
Thanks you Craig, for taking your time to review the service received.
5/5
Trustpilot5 stars, just because I can’t give 6!
Excellent quick service. I am really impressed!
Thank you!
5/5
TrustpilotHonest hard working company
Honest hard working company. Very polite and have great understanding of all works they carry out
Thank you for the 5 star review, really appreciates this.
5/5
GoogleThe team at Charters are very pro-active and professional providing a excellent service that keeps you informed of the progress. Highly recommend them to manage your property search.
Thank you for the review, your feedback is much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Charters, SOUTHAMPTON won Trusted Agent.
