5/5
TrustpilotI cannot fault Charters service
I cannot fault Charters service, Jo Goddard at the hub and the Alresford office were excellent.
Agent replied · 23 August 2024
Thank you Richard, this is great to hear.
Trusted Agent profile · SOUTHAMPTON
Charters Bishops Waltham reviews in SOUTHAMPTON
★★★★★
2,120 reviews across 2 platforms
Bishops Waltham, SOUTHAMPTON, SO32 1AF
Charters's office in SOUTHAMPTON, at Bishops Waltham, is rated 4.9 out of 5 across 2,120 reviews on two platforms, including 207 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the SOUTHAMPTON office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotPurchasing from charters
Charters where very helpful when I was purchasing a property , I had a few viewings and it was never a problem they weee very helpful in all aspects of the purchase .
Agent replied · 6 July 2023
Thanks David for taking your time to review the service received.
5/5
TrustpilotQuick response from our online enquiry
Quick response from our online enquiry. Very easy to get the viewing time and date that suited.The agent (Tilly) was on time well informed about the property and helpful.
Agent replied · 28 October 2023
Thank you so much! Tilly will be ever so pleased with this feedback.
5/5
TrustpilotAlexa did a great job resolving my problem
Alexa dealt with my problem quickly and efficiently. She reported back to me all the way through and resolved the issue very quickly
Agent replied · 23 August 2024
Thank you Mindi!
5/5
TrustpilotProperty rental - Jacqui and Kirstie (Farnham)
Jacqui and Kirstie (Farnham) oversaw our property let with professional efficiency. Very calm and helpful at each stage.
Agent replied · 23 August 2024
Thank you for taking the time to review the service you have received.
5/5
TrustpilotAttentive and professional
Attentive and professional, a huge step up over our previous agents who managed our letting property. Kelly Santos in particular in the Southampton branch has been excellent.
Agent replied · 23 August 2024
Thanks Paul!
4/5
TrustpilotThe person(Sarah) met us and showed us…
The person(Sarah) met us and showed us around the house was very polite and lovely. Also gave prompt feedback
Agent replied · 23 August 2024
ThanThanks!
5/5
GoogleI've recently been looking for a home to purchase and have been speaking with Nathan Ford. He has been exceptionally helpful and took it upon himself to contact me when suitable properties became available that suited me. I really appreciated his help.
Agent replied · 7 July 2023
Thank you for taking the time to review the service you received.
5/5
TrustpilotCharters have sold our property in Downton, Wiltshire
Charters have sold our property in Downton, Wiltshire. The whole process was handled professionally and I wouldn't hesitate to recommend Charters. The staff were efficient and did everything to make sure the sale went through smoothly.
Agent replied · 6 July 2023
Thank you for leaving this review! The team will be so pleased to hear this.
5/5
TrustpilotProfessional and excellent service
Our first time to rent in UK. Thank you so much for Sarah’s professional service and prompt reply.
Agent replied · 23 August 2024
All the best for the future!
5/5
TrustpilotNathan looked after us very well
Nathan looked after us very well. He got in touch with us as soon as new properties came to market and answered all of our questions during viewings and followed up efficiently.
Agent replied · 6 July 2023
Thank you for the review! Nathan will be so pleased with the feedback.
5/5
TrustpilotExcellent service from the team at Park Gate
Excellent service from the team at Park Gate and in particular the viewing with Erikson giving us time to have agood look around and answered all our questions.
Agent replied · 28 October 2023
Thank you so much Gareth, it is much appreciated.
5/5
TrustpilotPersonal touch from Stephen Henry who…
Personal touch from Stephen Henry who kept us well informed at every stage of proceedings.
Agent replied · 23 August 2024
Thank you Edward, Stephen will be delighted to hear this.
5/5
TrustpilotAmazing work
It was an excellent service provided, with great support and speed throughout the entire process.Thank you for your kindness
Agent replied · 23 August 2024
Thank you for the 5-star review!
5/5
TrustpilotEmpathetic service from Sarah
Great service from Sarah B. in responding to our needs and duly prepared to help in a friendly and professional manner.
Agent replied · 23 August 2024
Thank you Mark!
5/5
TrustpilotProfessional and competent
Through Sarah Bainbridge Charters marketed our property very competently and kept us promptly informed by phone and by email of interest. The process of finding suitable tenants was both swift and professional.
Agent replied · 6 July 2023
Hi Adrienne, thank you for this review, Sarah will be delighted.
5/5
Trustpilot10/10 customer service throughout
10/10 customer service throughout! Very professional company who get everything sorted quickly and efficiently. Jo kept me updated throughout the process which was very much appreciated. Would 100% recommend
Agent replied · 28 October 2023
Thank you, for the review. We appreciate the recommendations.
1/5
TrustpilotDon’t trust Charters when buying a…
Don’t trust Charters when buying a house because you will be very disappointed as it will probably be Sold before even being put on their site. This happened to us recently. House on site that day SOLD even though phoned on same day mmmm smacks of sharp practices.
Agent replied · 6 July 2023
Dear Carl, there are instances where properties do sell on the day they are listed. This is wonderful news for the homeowner but can be frustrating if you miss out on something you would like to view. We encourage all customers to register with their nearest branch so they receive new property alerts and updates as they happen.
5/5
TrustpilotVery professional
Very professional, dealt with a gentleman by the name of Samual Scott. Extremely helpful and kept me in the loop at all times. Would definitely use again!
Agent replied · 28 October 2023
Hi, your review is greatly appreciated. Samuel will be so pleased with the feedback.
5/5
TrustpilotGreat experience
Jo Goddard guided us through the entire process brilliantly, and helped us to navigate some of the complexities with solicitors, etc. Very grateful for her help and support throughout.
Agent replied · 28 October 2023
Hi Gavin, thank you so much. Jo will be delighted with this.
5/5
TrustpilotGreat service
Great service. After we made an offer, Stephen dealt with us. He was very professional and understanding, working to accommodate buyer and seller. We are very pleased with the service.
Agent replied · 28 October 2023
Thank you Timmy, for taking your time to review the service received.
5/5
TrustpilotPatricia Brown understands Customer Service
Patricia Brown in Property Management clearly understands Customer Service, thank goodness for her I say.
Agent replied · 23 August 2024
Great to hear, thanks Tim!
5/5
TrustpilotExcellent service
Excellent professional service and very responsive in communication and being kept up to date.
Agent replied · 6 July 2023
Thank you, Judith!
5/5
TrustpilotHelpful
Sarah B from Winchester Charters very helpful, very friendly, quick with information and quick moving. 5 stars
Agent replied · 23 August 2024
Great to hear, thank you Nathan!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Charters Bishops Waltham
Has Charters won any awards?
Yes. In The Trusted Agent 2026 awards: Charters, SOUTHAMPTON won Trusted Agent.
