Trusted Agent profile · SOUTHAMPTON
★★★★★
2,143 reviews across 2 platforms
Bishops Waltham, SOUTHAMPTON, SO32 1AF
Charters's office in SOUTHAMPTON, at Bishops Waltham, is rated 4.9 out of 5 across 2,143 reviews on two platforms, including 207 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Charters Bishops Waltham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near SOUTHAMPTON.
The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the SOUTHAMPTON office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing job
Amazing job, from my agency contact Nicola Jeffrey, a very professional job, and even before I expected. Aso same quality from the trade. So, thank you!!!!!!1st yo Nicola Jeffrey (my first contact point)2nd The landlord 3rd The trade. Súper job!!!
Hi Pablo, thank you so much. Nicola will be delighted with this.
5/5
TrustpilotJo - Sales Progressor
Jo - Sales ProgressorWorking with Charters, Our assigned Sales Progressor Jo was excellent - kept in touch weekly to update progress.Jo was friendly, professional, knowledgeable and helpful throughout.
Sven, thanks for taking the time to leave a review!
5/5
TrustpilotSales
Tilly in sales was very attentive to my situation. Quickly responded with property options and was happy to have honest feedback to help her understand my specification.
Thank you for the review, Tilly will be delighted!
5/5
GoogleHaving been on the market for nearly 5 months elsewhere Charters were fantastic throughout and found a suitable buyer in less than a month. Offering professional photographs and floorplans as well as regular feedback and updates on progress made the entire process so simple and stress free. Can't thank the entire team at Bishops Waltham enough.
Thank you very much for taking the time to review the service you received. It is much appreciated.
5/5
TrustpilotThe problem was dealt with very quickly…
The problem was dealt with very quickly and effectively. Great service
5/5
TrustpilotProfessional agency
I had a great experience viewing the property. The communication was excellent, and the entire process was smooth and professional. Highly recommended!
Thank you for the review!
5/5
TrustpilotJust want to say that Lily and Harrison…
Just want to say that Lily and Harrison saved the day by organising a let in record time for me. Thanks again great service :-)
Thank you for taking the time to review the service you have received. Lily and Harrison will be so pleased!
5/5
TrustpilotGreat experience! Thanks!
I couldn't have completed this process without Sarah guiding me throughout. She was so helpful and answered all questions immediately. She came out with me to allow viewing and measuring. Thanks to you Sarah!
June, thank you for leaving this review, Sarah will be pleased!
5/5
TrustpilotHouse move
Jo and the team were excellent with all queries and questions I had regarding a property purchase, great communication throughout!
Thanks Jamie!
5/5
TrustpilotHad a great experience with Sarah &…
Had a great experience with Sarah & Gary from Charters letting department. Great job letting our apartment for the last few years. Would highly recommend
Thank you Callum, this is much appreciated.
5/5
TrustpilotThanks Charter!
I rented a property Nov 2021 which ended buying same property few minutes ago! from letting contract to purchase, I received fast and professional support from Charters team! well done all. I am not hesitating to recommend using their services to all my friends.
Thank you so much.
5/5
GoogleCharters valued our property. Matt was courteous, pleasant and punctual. Nice dealing with Charters.
Dear Julia, thank you very much for your review regarding the Charters Bishops Waltham team. This is all very nice to hear, thank you!
5/5
TrustpilotGreat staff all were amazing in helping…
Great staff all were amazing in helping me with my move. Very helpful throughout
Joe, thank you for the team review based on the service you received. Great to hear.
5/5
TrustpilotGreat staff at Farnham office
Kirstie Stone and Jacqui from the Farnham office are so knowledgeable and supportive. I value their advice as a landlord.
Great to hear, thank you Rebecca.
5/5
TrustpilotReally friendly & professional lettings…
Really friendly & professional lettings team - nothing is too much trouble for them and any queries have been answered quickly! Thank you so much, especially to Thomas & Martha, for making the rental process a really smooth one for us. 🙂
Charlotte, thank you for the feedback, both Thomas and Martha will be delighted.
5/5
TrustpilotGreat agents
I've had a wonderful experience as a buyer with Charters. All the staff are very knowledgeable, transparent, and are happy to help. I'm looking forward to completing a purchase with these agents.Thank you
Thank you Reena!
5/5
TrustpilotCompetant and Professional
I've found dealing with Stephen Henry at Charters very easy. It was nice to have a designated person to check in with during the process.
Thank you for the review, Stephen will be delighted!
5/5
TrustpilotCharters have been really helpful in…
Charters have been really helpful in our search for our new home. Nathan especially was so helpful and kept in contact always ringing me and giving us lots of opportunities to view properties! I would recommend Charters! Thank you.
Thank you for the feedback, really appreciates this.
5/5
TrustpilotCharters at Bitterne so helpful
Charters at Bitterne have been very efficient Aisha and Natalia have taken the stress out of letting for me!
5/5
TrustpilotFirst time buyers in Alton
We are very happy with all the team at Charters Vanessa Joy and Richard Hawes we’re extremely helpful all along the way with progress updates on our first home purchase. A massive thanks to everyone at Charters from Josh and Paige :)
Thank you so much for the feedback, it is much appreciated. The team will be delighted with this.
5/5
TrustpilotExcellent service from the whole team
Excellent service from the whole team, from Simon Edser at the start of the process, to Gemma Hill at the closure stages. Thoroughly engaged and across all details.
Thank you Andy, great news!
5/5
TrustpilotJust go with Charters. Don't even think about not using them!!
We just bought a house through Charters. Their Sales progressor Jo is probably the only reason this long and particularly tricky chain actually went through. She worked her socks off for everyone in the chain, not even just her own clients. Highly recommend!!!
Thanks Lauren, we will pass this on to Jo, she will appreciate the kind words.
5/5
TrustpilotCharters provide helpful
Charters provide helpful, efficient and professional service. Tilly provided great support throughout.
Thanks Sophie, this is great to hear.
4/5
TrustpilotOliver at Charters was great to work…
Oliver at Charters was great to work with. And helped us feel at ease throughout.
Thank you, Andrew!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Charters, SOUTHAMPTON won Trusted Agent.
Tell us what you need and we'll put you in touch. Charters Bishops Waltham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near SOUTHAMPTON.
