5/5
Good experience with Jules who showed…
Good experience with Jules who showed us round a property in Hampshire. Relaxed and friendly nature with good knowledge of the property.
Agent replied · 22 October 2024
Thank you!

Trusted Agent profile · SOUTHAMPTON
★★★★★
2,147 reviews across 2 platforms
Bishops Waltham, SOUTHAMPTON, SO32 1AF
Charters's office in SOUTHAMPTON, at Bishops Waltham, is rated 4.9 out of 5 across 2,147 reviews on two platforms, including 207 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Charters Bishops Waltham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near SOUTHAMPTON.
The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the SOUTHAMPTON office, from every platform, shown as written. First names only.
5/5
Good experience with Jules who showed…
Good experience with Jules who showed us round a property in Hampshire. Relaxed and friendly nature with good knowledge of the property.
Thank you!
5/5
From our initial enquiry Nathan at the…
From our initial enquiry Nathan at the Bishops Waltham office was friendly and helpful. We had to arrange a second viewing to check a couple of things and it was no trouble at all. He was knowledgeable, professional and nothing was too much trouble. Would highly recommend.
Claire, thanks for reviewing the service received. Nathan will be delighted with your feedback.
5/5
Excellent service
Very quick, painless service. Found new tenants rapidly, handled negotiations efficiently and provided straight forward back-office service. Would highly recommend contacting Gary or Ashley when you need to find tenants for your property!
Thank you, Tony, for taking the time to leave us a review!
5/5
Amazing service from appraisal to after sales
Sold our house with Charters and their friendly and professional service ran straight through from appraisal to after sales. Would recommend them to anyone.
Great to hear Aimee!
5/5
Good advice and timely assistance
I had very good advice and assistance from Amelia at Charters Chandlers Ford, and managed to find a nice property quickly. Great experience overall.
Great to hear!
5/5
Great Service!
Sarah from Charter's has really made the experience of finding a new home in Winchester, a town we currently don't live in, smooth and easy for us and really appreciate all the support we have received from them.
Thank you Hannah, Sarah will be delighted!
5/5
ACT Property have recently started working with Charters. They are hugely professional and their customer service is second to none. The current team are hugely knowledgeable in all things property and they seem to have a real passion in what they do. I have worked with a number of agents in the area over the years and I genuinely could not recommend Charters more highly.
Thank you for your review!
5/5
The help you didn’t know you needed!
Charters have recently helped us purchase our new home. Jo supported us throughout the process providing helpful nudges so we could, in turn nudge others and by liaising with the vendor to arrange contractor access to quote prior to exchange. Thank you.
Thank you for the kind words, Jo will be so pleased with the feedback.
5/5
A great service from all the team…
A great service from all the Romsey team (Paul, Grace and Gwen in particular) from listing and searching to viewing and then a very fast sale & purchase. A very smooth, responsive and professional service from start to finish. Listing to completion in less than 12 weeks!
Thank you so much for the review, it is greatly appreciated.
5/5
Had an issue that needed an urgent but…
Had an issue that needed an urgent but detailed response on Friday. I was expecting pushback till Monday due to my late notification, but Katie turned it around promptly and professionally. Really great response
Thank you Jagun, good news to hear.
5/5
The team at Charters really helped us…
The team at Charters really helped us find the property that suited us and helped us get the deal done.Jo stayed on the case and progressed the sale to completion.thank you to all of you
Thanks Louis, much appreciated!
5/5
Very friendly and efficient team…
Very friendly and efficient team handling my sale.The team kept in contact with me all the way through to completion.
Thank you!
5/5
Excellent communication
Lisa and her colleagues in the Southampton branch were very helpful and always revert back with responses to questions asked.
Thank you!
5/5
Excellent experience with Charters for the second time
I would like to thank all staff in Charters Chandlers Ford for their professionalism, friendliness and clear and prompt communication throughout the process of buying my new house. This is the second house I bought with the assistance of Charters and my experience has been consistently excellent.
Thank you, we are so glad to hear you had an excellent experience with us.
5/5
High quality marketing
High quality marketing brochure which illustrates and explains our loved property clearly.
5/5
I can't fault the service from the Bishops Waltham branch. Sarah made the whole process simple and stress free.
Firstly, please accept my apologies for the time it has taken to thank you for the review you have left in relation to your experience with Charters. We take all feedback seriously, so many thanks.
5/5
Friendly
Friendly, helpful and knowledgeable in their areaGreat people to work with, really responsive and great attention to customer, highly recommend
Thank you!
5/5
The whole team of Charters has been…
The whole team of Charters has been brilliant but my thanks and admiration goes to Steven Henry who has been an absolutely gem, very helpful kind during a stressful time.
Thank you for taking the time to leave a review!
5/5
I have just had a very positive…
I have just had a very positive experience with Charters Estate Agents in Southampton. I've made contact with Ella Burnet and she has been absolutely supportive throughout the process.
Great news! Thank you for leaving the review
5/5
Incident handling
Very happy with recent interaction with Kelly at Charters Southampton who manages my property for me.Raised tenant issue with me. Discussed likely liability. Arranged swift resolution and proposed equitable apportionment of costs.
Thank you!
5/5
Nathan in the Bishop's Waltham office was so helpful. He really listened to what we wanted and showed us some great houses. He was excellent at keeping in touch with us on a very regular basis and was always happy to answer any questions for us.
Thank you Katherine, for the amazing review!
5/5
Sarah Bainbridge helped us found a…
Sarah Bainbridge helped us found a really good rental properties in short period of time. She also assist us patiently through the process. We trust Charters service.
Thank you Joanna!
5/5
Being new in the country Sarah…
Being new in the country Sarah Bainbridge did an excellent job of guiding us through the process of renting a flat in Winchester.She was very transparent and responsive.Very happy with the service she provided,fast and efficient.Would definitely use the company again without a doubt.
Hi, thank you so much for the review. Sarah will be delighted with the feedback.
5/5
Excellent service.
Kirsty from the Alresford branch went out her way to help us. Its great to have someone on our side trying to support us finding a property of our dreams.
Gary, thank you for the review, much appreciated!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Charters, SOUTHAMPTON won Trusted Agent.
Tell us what you need and we'll put you in touch. Charters Bishops Waltham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near SOUTHAMPTON.