Trusted Agent profile · SOUTHAMPTON

Charters Bishops Waltham reviews in SOUTHAMPTON

★★★★★ Excellent

2,143 reviews across 2 platforms

Bishops Waltham, SOUTHAMPTON, SO32 1AF

Charters's office in SOUTHAMPTON, at Bishops Waltham, is rated 4.9 out of 5 across 2,143 reviews on two platforms, including 207 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

207

Reviews on Google

This office

Trustpilot logo

1,936

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the SOUTHAMPTON office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very efficient and professional

Very efficient and professional, we are just at the start of the process of selling our property but already very confident that we are in good hands

Loraine · 24 September 2025

5/5

Trustpilot

Great service for Tenants

Martha in the pre tenancy team has been fantastic, no stress about moving at all, I never had to chase as I was always kept updated, recommend to anyone looking to rent!

C · 10 May 2024

Agent replied · 23 August 2024

Thank you!

5/5

Trustpilot

Brilliant moving in experience

Brilliant moving in experience. I was called on my move in day by Kim to introduce herself and to make me aware of the maintenance system and how to use it. Very friendly and efficient service.

Miss · 21 February 2024

Agent replied · 23 August 2024

This is great to hear, thank you!

5/5

Trustpilot

Jo Goddard at Chandlers Ford office…

Jo Goddard at Chandlers Ford office worked extremely hard on our purchase and enabled the progress of the whole process to progress smoothly and professionally.Can’t thank Charters enough. Would highly recommend them .

Gordon · 18 April 2024

Agent replied · 23 August 2024

Gordon, thank you for taking the time to leave a review!

5/5

Trustpilot

Professional and hard working

I was well looked after and kept informed by the agents at my local branch in Alton who were very professional.Kayleigh Ryan the sales progressor, was extremely proficient, and worked tirelessly liaising with all parties on my behalf to get to exchange of contracts.

Mr · 10 August 2023

Agent replied · 28 October 2023

Hi, thank you for the review, it is greatly appreciated.

5/5

Google

Cannot praise the team enough for holding the sale together. A special thanks to Ellie for her patience and persistence :)

Carol · 8 July 2019

Agent replied · 7 July 2023

Dear Carol, thank you very much for taking the time to write a review on the service you received from Charters Bishops Waltham office. We take all feedback seriously, so thank you.

5/5

Trustpilot

Great personal service from Ash

Great personal service from Ash. He always kept me up to date with what was coming onto the market and communicated very well. He got to know exactly what I was looking for.

John · 15 April 2024

Agent replied · 23 August 2024

John, thank you for the review, much appreciated!

4/5

Trustpilot

The agent was on time which to me is…

The agent was on time which to me is very important.He also gave me all the information I needed so that i know what I wa getting myself in to.Vwry courteous and helpful.

Michael · 12 April 2024

Agent replied · 23 August 2024

Thank you, Michael!

5/5

Trustpilot

Charters have been very helpful in…

Charters have been very helpful in trying to get us a new rental apartment. Ella from Charters has been very responsive through emails and arranging property viewings for us.

Nohail · 25 June 2024

Agent replied · 23 August 2024

Thank you Nohail!

4/5

Trustpilot

Great service

Elle McCrindle and Jo Goddard have been fantastic throughout the purchase of my new house. Always happy to help, regularly updating and guiding the direction has meant a smooth journey.

Anon · 6 June 2024

Agent replied · 23 August 2024

Thank you!

5/5

Trustpilot

15 Markson Road

15 Markson RoadEveryone at Charters has been very helpful and pleasant to work with thoughout the process on Markson Road and I'd like to single out Michaela for her persistence and communication on securing the deal.

Alfie · 8 February 2024

Agent replied · 23 August 2024

Thank you Alfie, much appreciated.

5/5

Trustpilot

We have had a very positive experience…

We have had a very positive experience with Charters Alresford when selling our property. Vanessa in particular has been extremely helpful and communicative with us throughout the process so we always knew what was happening. Would have no hesitation in recommending.

Mrs · 17 October 2023

Agent replied · 28 October 2023

Thank you, for the review. We appreciate the recommendations.

5/5

Trustpilot

Ella from Charters is very helpful

Ella from Charters is very helpful, kind and really friendly, she managed to booked me for a flat viewing in a short notice and provide me some information I need and answered all my queries. Strongly recommend her as an amazing agent and advisor.J&H Silaghi

Jacky · 3 July 2023

Agent replied · 26 July 2023

Thank you for the kind words, Ella will be so pleased with the feedback.

5/5

Trustpilot

Ella Burnet was very helpful!

Ella Burnet showed us around properties for rent, and presented her company really well, which of course reflects on the quality of their work and the houses and landlords they represent. She was more than happy to answer all the questions we had, no matter how many!

Allam · 5 May 2023

Agent replied · 6 July 2023

Thank you, for taking your time to review the service received.

5/5

Trustpilot

Alton Branch - First time buyer

Richard Hawes and Gwen Van Zyl part of the Alton branch have been amazing. Gwen as the sales progressor has been incredibly helpful, providing updates and support regularly. As a first time buyer, she has guided me every step of the way! Great service!

Mike · 28 July 2023

Agent replied · 28 October 2023

Thank you so much for this review, both Gwen and Richard will be delighted.

5/5

Trustpilot

exemplary service

The service from start to finish has been exemplary, from branch to progression all those people we have spoken to and seen have been first class. They were always happy to assist and go the extra mile to make sure all ran smoothly to exchange.

Jonathan · 27 June 2023

Agent replied · 6 July 2023

Thank you for the review Jonathan, so pleased to hear you had an excellent experience with us.

5/5

Trustpilot

Great service from Charters and Lily Mott!

First class service from Charters and Lily Mott who was professional, courteous and respectful during my viewing of two properties. Lily answered any questions I had and was spot on from start to finish!

RUSS · 12 March 2024

Agent replied · 23 August 2024

Thank you for the five-star review!

5/5

Trustpilot

The Southampton team were all fab

The Southampton team were all fab. Very professional in a market which is currently very fluctuating. That’s when professionalism really stands out. Their marketing pictures are second to none and that really counts too. Thanks guys.

Mr · 29 January 2024

Agent replied · 23 August 2024

Thank you for taking the time to leave a review, the Southampton team will be delighted.

5/5

Trustpilot

Very impressive service

Very impressed with the fantastic service I recently had from Sarah Bainbridge on the Winchester lettings team. Nothing was too much trouble - she went out of her way to help.All the staff on the sales team have been very courteous and polite. Overall a very professional experience so far.

Anne · 12 January 2023

Agent replied · 6 July 2023

Thank you for the review, it is much appreciated.

5/5

Trustpilot

Good experience with Jules who showed…

Good experience with Jules who showed us round a property in Hampshire. Relaxed and friendly nature with good knowledge of the property.

Toby · 10 October 2024

Agent replied · 22 October 2024

Thank you!

5/5

Trustpilot

Great experience across the board

Sarah from the Winchester office was easy to deal with, understanding and incredibly helpful through the entire rental process. A shout out also, to Rosie, from the same office who showed me around the properties I was looking at. I wouldn’t hesitate to recommend Charters in Winchester, to anyone.

Shaun · 14 February 2023

Agent replied · 6 July 2023

Thank you Shaun for the feedback, really appreciates this.

5/5

Trustpilot

From our initial enquiry Nathan at the…

From our initial enquiry Nathan at the Bishops Waltham office was friendly and helpful. We had to arrange a second viewing to check a couple of things and it was no trouble at all. He was knowledgeable, professional and nothing was too much trouble. Would highly recommend.

Claire · 18 April 2023

Agent replied · 6 July 2023

Claire, thanks for reviewing the service received. Nathan will be delighted with your feedback.

5/5

Trustpilot

Excellent service

Very quick, painless service. Found new tenants rapidly, handled negotiations efficiently and provided straight forward back-office service. Would highly recommend contacting Gary or Ashley when you need to find tenants for your property!

Tony · 27 March 2024

Agent replied · 23 August 2024

Thank you, Tony, for taking the time to leave us a review!

5/5

Trustpilot

Amazing service from appraisal to after sales

Sold our house with Charters and their friendly and professional service ran straight through from appraisal to after sales. Would recommend them to anyone.

Aimee · 5 September 2024

Agent replied · 22 October 2024

Great to hear Aimee!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Charters Bishops Waltham

Has Charters won any awards?

Yes. In The Trusted Agent 2026 awards: Charters, SOUTHAMPTON won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Charters Bishops Waltham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near SOUTHAMPTON.

What do you need help with?
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