Trusted Agent profile Β· SOUTHAMPTON

Charters Bishops Waltham reviews in SOUTHAMPTON

β˜…β˜…β˜…β˜…β˜… Excellent

2,150 reviews across 2 platforms

Bishops Waltham, SOUTHAMPTON, SO32 1AF

Charters's office in SOUTHAMPTON, at Bishops Waltham, is rated 4.9 out of 5 across 2,150 reviews on two platforms, including 207 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

207

Reviews on Google

This office

Trustpilot logo

1,943

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the SOUTHAMPTON office, from every platform, shown as written. First names only.

5/5

Trustpilot

Ella Burnet was amazing with…

Ella Burnet was amazing with everything.Great agent company, recommend.

Pedro Β· 9 June 2023

Agent replied Β· 6 July 2023

Thank you for the review Pedro! Have a great day.

5/5

Google

What a refreshing and helpful estate agents. Jessica couldn’t of been more helpful and attentive. She is a real credit to you all. So thank you Jess 😊 …

Sharn Β· 7 July 2020

Agent replied Β· 7 July 2023

Thank you for your review!

5/5

Google

I have received excellent service from Charters in Bishop's Waltham.Dale has arranged viewings for me when requested and sent me details of properties which were coming onto the market which has been so helpful when properties are selling so quickly.This has enabled me to have an offer accepted on a property in Bishop's Waltham after loosing a property earlier in the month through another Agent .I would highly recommend Charters .PositiveResponsiveness, Professionalism

Jane Β· 30 August 2021

Agent replied Β· 7 July 2023

Jane, thank you for taking the time to give us your feedback, it is much appreciated and Dale will be delighted. Thank you!

5/5

Google

I used Charters buying a house and they provided a great end to end service. Buying house was stressful for me for personal reasons (divorce) but at no point was did i feel under pressure and Charters were very supportive and understanding right the way through the process. Finding a good estate agent makes the whole experience of purchasing easier and Charters i would certainly recommend

Matthew Β· 7 July 2022

Agent replied Β· 7 July 2023

Matthew, thank you for taking the time to review the level of service you received. It is much appreciated.

5/5

Trustpilot

I had an awesome experience working with Ella at charters. She was so kind and helpful.

I had an awesome experience working with charters. I met an amazing staff of yours, Ella by name. She's really one of a kind. she's very good, kind and so helpful. She made my experience with charters amazing. Thank you.

Chukwuemeka Β· 19 June 2024

Agent replied Β· 23 August 2024

Thank you for the review! Ella will be delighted!

5/5

Trustpilot

Professional and helpful

Ella Burnet helped me during our property viewing. She was super friendly and made us feel welcome. She went out of her way to ensure we had all the needed information and answered our questions. Thank you, Ella, for your outstanding service!

Jy Β· 13 May 2024

Agent replied Β· 23 August 2024

Great news, thank you for leaving the review!

5/5

Trustpilot

Thank you

Thanks to Sarah for your help finding a flat to rent in Winchester.

Oliver Β· 17 January 2023

Agent replied Β· 6 July 2023

Thank you, Sarah will be pleased with this feedback.

5/5

Trustpilot

Great communication and service!

Very impressed with the service from Charters especially with Sarah Bainbridge who has made everything go as smoothly as possible from the moment we viewed to clinching the deal. Very informative and always at the end of the phone if you have any enquiries. We very much look forward to dealing with Sarah and Charters in the coming months :)

Mr Β· 16 February 2023

Agent replied Β· 6 July 2023

Hi, thank you for the review, it is greatly appreciated.

5/5

Trustpilot

Lettings - Excellent service !!!

I would like to praise Jessica and Rosie and their teams for being very pro-active and helpful in finding tenants for our properties recently. The process was remarkably quick: marketing and viewings and all resolved in a few days. Their support, understanding and advice were very much appreciated. Thank you!

Jacqueline Β· 20 November 2023

Agent replied Β· 28 October 2023

Thank you for the kind words, Gio will be so pleased with the feedback.

5/5

Trustpilot

Tom Harper and Mike Maher at the…

Tom Harper and Mike Maher at the Chandlers ford office both were supportive, great at communicating, excellent customer service. Charters is really the ONLY Estate agents to buy and sell your property through if you want a smooth process. Moving house is stressful enough which is why it is vital to have someone like Tom Harper guiding you through the whole process.

Bea Β· 4 December 2022

Agent replied Β· 6 July 2023

Bea, thank you for the review, the Chandlers Ford team will be delighted.

5/5

Trustpilot

Very Positive and satisfied

A big thanks to the lovely Sophie Pickering, which helped me and my partner to find the right accomodation for us.She has been friendly and professional at the same time, but also very proficient and responsive, very happy with her service and the professionalism of charters estate.

Michele Β· 24 January 2024

Agent replied Β· 23 August 2024

Thank you for taking the time to leave a review!

5/5

Trustpilot

Highly recommend

Highly recommend I was really impressed with the help and assistance that Cheryl gave me I frequently asked her lots of things asI was new to renting through a letting agent! She was very informative and so helpful always with my multiple requests and questions!

Marie Β· 5 March 2024

Agent replied Β· 23 August 2024

Thank you for the review, Cheryl will be delighted!

5/5

Trustpilot

Big shout out to the progression team…

Big shout out to the progression team at Charters Winchester with special mention to Jo Goddard who always managed my peppered queries & requests with professionalism & with a 'virtual' smile & pleasant disposition.Les

Leslie Β· 17 September 2024

Agent replied Β· 22 October 2024

Thank you, Leslie!

5/5

Trustpilot

Paul Stephens friendly and knowledgeable

Paul Stephens valued our property and was extremely friendly, knowledgeable and professional about both the property process and local market. He offered a detailed assessment of our property with explanation. We’d highly recommend for future use.

Mike Β· 15 August 2024

Agent replied Β· 23 August 2024

Mike, thank you for the five-star review!

5/5

Trustpilot

Superb service!

Jonathan and Tilly provide a superb service. This is the second time I have used Charters and would highly recommend them. From the initial conversations to the marketing and viewings they kept me fully updated and I sold my property within in a week!

Ben Β· 21 March 2024

Agent replied Β· 23 August 2024

Thank you, Ben!

5/5

Trustpilot

Thank you!

I was very impressed with the way Sophie (Sales). and Kayleigh (Sales Progressor) ) handled my purchase and subsequent conveyancing.Both bright, cheerful and calm efficiency all the way through and even when waters were a bit choppy, kept me posted clearly in a timely way.Highly recommended.

JUDE Β· 7 February 2024

Agent replied Β· 23 August 2024

Jude, thank you for taking the time to review the service you received.

5/5

Google

My wife and I really enjoyed our experience with Charters - friendly, seamless and professional. Dale Lyons was great and attentive.PositiveResponsiveness, Quality, Professionalism

Souleimene Β· 27 August 2021

Agent replied Β· 7 July 2023

A lovely review to have - many thanks!

5/5

Trustpilot

Dewi Jones Marla looks after my…

Dewi Jones Marla looks after my property for Charters and he has been so efficient with all my requests and providing information since I have moved into Elmfield at the start of the month. Not only is he professional and quick at responding, but also is caring and understanding! Thanks for everything :)

John Β· 23 August 2023

Agent replied Β· 28 October 2023

Thank you for reviewing the service received. Dewi Jones will be delighted with this feedback.

5/5

Trustpilot

Very friendly and accommodative people

Very friendly and accommodative people. Particularly Sarah Bainbridge, very helpful and pleasant.

Kirsty Β· 23 January 2023

Agent replied Β· 6 July 2023

Thank you Kirsty, for the amazing review!

5/5

Trustpilot

Lettings Team

We’ve been renting a house in Farnham and dealing with Kirstie Stone and Jacqui McKeown from Charters. They have both been so friendly, approachable and helpful throughout the whole process, dealing with any issues we have. Would thoroughly recommend Charters for anyone looking at property in Surrey.

Mike Β· 11 January 2024

Agent replied Β· 23 August 2024

Thank you, Mike, your review is much appreciated!

5/5

Trustpilot

The staff at Charters Romsey are excellent!

The staff at Charters Romsey are very nice and patient. Our lettings negotiator , SHANNON WILTON, was very helpful and the follow-up was very fast. We relied on her to find the right place to live. Thank you!

NG Β· 5 July 2024

Agent replied Β· 23 August 2024

Thank you for the 5-star review! Shannon will be delighted to hear about your feedback!

5/5

Trustpilot

Friendly and professional company

Right from taking on my property for sale Charters have been friendly, helpful, courteous, efficient and professional. Communication has been excellent with great attention to detail. I felt as a client that my business was valued by Charters.

Cheryl Β· 4 July 2024

Agent replied Β· 23 August 2024

Thank you for sharing your experience!

5/5

Trustpilot

Sarah is very helpful and fast response…

Sarah is very helpful and fast response to our request.

VANNY Β· 20 March 2023

Agent replied Β· 6 July 2023

Thank you for the feedback, it is much appreciated.

5/5

Trustpilot

Amazing service throughout

I would highly recommend Charters Estate Agents. An extremely friendly, professional and competent team throughout valuation, marketing and completion. Jonathan Pinhorne, Toby and Erikson listened and acted on our specific requests and I will certainly miss my weekly updates from Jo Goddard. Thank you so much.

Jane Β· 26 January 2024

Agent replied Β· 28 October 2023

Hi Jane, thank you so much for the 5 star review, it is much appreciated.

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Questions about Charters Bishops Waltham

Has Charters won any awards?

Yes. In The Trusted Agent 2026 awards: Charters, SOUTHAMPTON won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Charters Bishops Waltham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near SOUTHAMPTON.

What do you need help with?

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