Trusted Agent profile · SOUTHAMPTON

Charters Bishops Waltham reviews in SOUTHAMPTON

★★★★★ Excellent

2,158 reviews across 2 platforms

Bishops Waltham, SOUTHAMPTON, SO32 1AF

Charters's office in SOUTHAMPTON, at Bishops Waltham, is rated 4.9 out of 5 across 2,158 reviews on two platforms, including 207 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

207

Reviews on Google

This office

Trustpilot logo

1,951

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the SOUTHAMPTON office, from every platform, shown as written. First names only.

4/5

Google

I have registered with Charters to find a property and have found them the most helpful and responsive estate agents so far. Dale especially has taken time to listen to what I am looking for and contacted me whenever a property matching my criteria has come up. He was also very helpful and professional when I completed a viewing recently. I feel confident that I will find the right property soon and will keep in close touch with the Charters team.PositiveResponsiveness, Professionalism

Carolyn · 27 August 2022

Agent replied · 7 July 2023

Thank you for taking the time to review the service you have received.

5/5

Trustpilot

Sophie was very helpful throughout the…

Sophie was very helpful throughout the whole process!

Alex · 4 June 2024

Agent replied · 23 August 2024

Thanks Alex!

5/5

Trustpilot

The Team at Charters Chandlers Ford

The Team at Charters Chandlers Ford, specifically Edward and Cameron, were extremely helpful, kept me informed throughout the process and were very patient with how long it took me to find my plot of land. They were both considerate and professional and I really appreciate everything they did to help me find a buyer for my house.

Kathryn · 16 May 2024

Agent replied · 23 August 2024

Kathryn, Edward and Cameron will be delighted to hear this news!

5/5

Trustpilot

Highly recommend, very friendly and professional.

We have recently been suported in our property search by numerous members of the Chandlers Ford branch. Nathan and Natalie have been particularly helpful, providing a tailored experience through informing us of new instructions that meet our search criteria. Charters are very friendly, yet professional in their approach and listen to your requirements in what you're looking for in a house rather than a blanket 'send-to-all' approach.

Thomas · 12 October 2023

Agent replied · 6 July 2023

Thank you, Thomas, for the review. We appreciate the recommendations.

5/5

Google

Charters have been very quick and helpful with the letting and tenant find for my Bishop's Waltham property. With special thanks to Leslie Yonta for a smooth pre-tenancy arrangement. Many thanks, Robert Harris

Robert · 7 July 2022

Agent replied · 7 July 2023

Thank you Robert for the review, it is much appreciated.

5/5

Trustpilot

Fantastic from start to finish

Fantastic from start to finish. Rosie Mott was personable, always smiling and went the extra mile for us. Thank you Rosie. Also a special mention to Gary.

Tom · 21 February 2023

Agent replied · 6 July 2023

Thank you so much for the review.

5/5

Trustpilot

Very open and friendly agents

Ellsa is a very open and friendly agent. It was nice to get a proper property viewing and immediate response to any requests.

Angelina · 23 June 2023

Agent replied · 6 July 2023

Thank you for the review Angelina.

5/5

Trustpilot

Sarah Bainbridge and her colleagues…

Sarah Bainbridge and her colleagues from the Winchester branch of Charters have been brilliant to deal with Very professional and helpful in assisting us secure a perfect property to rent fulfilling some very particular criteria. I would definitely recommend them and they would be my go to agent when we next have any requirements in the area

Kelly · 8 May 2024

Agent replied · 23 August 2024

Thanks Kelly, Sarah will be delighted with this review!

5/5

Trustpilot

Flat Huntig

Me and my flatmate were stressed about moving, after Chloe helping us by explaining how quick and easy it could be and calling us when new property would come available. We quickly reolised by staying with Chloe and charters while flat hunting we knew we’d find somewhere we loved.Thank you so much for all you help Chloe!!

Tesni · 8 May 2024

Agent replied · 23 August 2024

This is wonderful to hear! Thanks Tesni

5/5

Trustpilot

Very Helpful

Recently, I had the chance to check out some flats with Sarah from the letting team at Winchester branch. I must say, she's been really thoughtful and clear throughout. It was very kind of her to accommodate viewings into my tight schedule, and I'm grateful she helped me find a place close to work. I truly appreciate Sarah's assistance and commitment. A big thank you to her!

Amir · 25 September 2023

Agent replied · 28 October 2023

Hi Amir, thank you so much for the review, it is greatly appreciated.

5/5

Trustpilot

Service above and beyond !

I have been in contact with Charters in Winchester .They went above and beyond to help us find a property . Ryan especially, called once a week without fail to see how things were going ,and was available to offer advice . So, thank you .

Customers.harris · 5 November 2024

Agent replied · 25 December 2024

Great to hear, thank you!

5/5

Trustpilot

Charters Letting.

I contacted Charters to look at letting out my property and within days had numerous and very suitable potential tenants, I had over twelve viewings within a matter of a week and a number of offers.Charters kept me well informed and I felt they were looking after my best interests.Very happy with the service.

Anthony · 25 June 2024

Agent replied · 23 August 2024

Thank you!

5/5

Trustpilot

Great experience with Charters

Great experience with Charters. Sarah Bainbridge was very efficient and helped us find an apartment to rent which fulfils all our needs. Highly recommend.

Jenny · 4 May 2023

Agent replied · 6 July 2023

Thank you Jenny, for the amazing review!

5/5

Trustpilot

Support from Simeon and the team was…

Support from Simeon and the team was first class, explained everything so well and took the stress away for us

Adrian · 24 August 2023

Agent replied · 28 October 2023

Adrian, thank you for the feedback, really appreciate this.

5/5

Trustpilot

Very smooth transition

Very smooth transition. Perfect when you’re a landlord. Clare and team are always there on hand with help and support and the odd plumber if needed.

Robert · 27 February 2023

Agent replied · 6 July 2023

Robert, this is great to hear, thanks for the honest review. It is much appreciated.

5/5

Trustpilot

The interest generated by Charters was excellent

The interest generated by Charters Letting and the attention to the details and viewings achieved by Sara was a credit to all concerned. Most efficient and informative.

Robert · 25 January 2023

Agent replied · 6 July 2023

Thank you Robert, we are so glad to hear this. Sarah will be so pleased with your feedback.

5/5

Trustpilot

A massive thankyou to Jo at Charters…

A massive thankyou to Jo at Charters est agents . Park Gate. I can't thank you enough for all the help through the process of purchasing our new home. You've been so professional at keeping us informed regularly thro the process. Richard and Elaine x

Richard · 17 November 2024

Agent replied · 23 August 2024

We appreciate the review, thank you!

5/5

Trustpilot

Jo Goddard

Jo Goddard at Charters was assigned to deal with the day to day procedures of my house purchase. She was always available to discuss anything that cropped up, and was very prompt passing information on. I had total confidence in her, and nothing was too much trouble. Thank you so much, Jo.

Shirley · 24 July 2024

Agent replied · 23 August 2024

Shirley, thank you. Jo is the best in the business when it comes to keeping sales together.

1/5

Google

Charters Bishops Waltham are without doubt, and by a long way the worst Estate Agent I've had the misfortune to deal with. Which is sad because when they were "Bishops" run by Ben Stream they were FAB. Just how much incompetency can you actually fit into one office? With all that incompetence one would imagine there would be no room left for Arrogance - but they manage that in spades as well. Steer clear!NegativeQuality

Kevin · 27 August 2020

5/5

Trustpilot

First class service from the moment

First class service from the moment went contacted Charters. Having lived in our property for more than 45 years, selling was quite a daunting experience. However, Charters professionalism, knowledge and over all kindness made the process not so traumatic. We are now in our new home and still hear from the company to see if there are any issues, or if they can offer further assistance. A big thank you, keep this excellent service up.

Mrs · 12 January 2023

Agent replied · 6 July 2023

Thank you so much for taking the time to review the service received.

5/5

Trustpilot

Charters Alresford

Fred, Ryan and Charlie have been total professionals in our experience with Charters so far. They are communicative, clear and timely - the main things you want from estate agents when going through a stressful process. I’m appreciative of all their support so far.

Jessica · 27 November 2024

Agent replied · 25 December 2024

Thanks Jessica!

5/5

Trustpilot

Charters deliver service with a seamless service

From the first phone call, the professionalism of Luke, Chelsea and Cameron never wavered.The viewings were handled with care and lots of useful information was delivered to the potential buyers by Chelsea.Charters at Chandlers Ford are a marvellous team who communicate regularly with their clients and remove a lot of the stress associated in selling a house.

Mr · 20 April 2024

Agent replied · 23 August 2024

Mr & Mrs Cole, the Chandlers Ford team will be delighted, thank you for taking the time to reivew the service.

5/5

Trustpilot

Happy to recommend.....

I have used Charters twice now and been very happy with their service both times. On this occasion both Simon Edser and Stephen Henry have been both helpful and knowlegeable. It hasn't been the most straightforward sale for a variety of reasons but they've got the job done. They have respected my input into the process and been professional throughout. I am happy to recommend Charters.

G · 2 October 2023

Agent replied · 28 October 2023

Hi, thank you for this review, both Simon and Stephen will be delighted.

5/5

Trustpilot

Thank you so much to the Charters team…

Thank you so much to the Charters team in Alton who supported myself and my recently widowed mums house move. They were always quick to respond to our many questions and made the whole process painless. Particular mention to Toby, Darcy and Jane. Thank you.

Michelle · 9 November 2024

Agent replied · 6 July 2023

Thank you, they will be delighted!

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Awards

The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. Charters Bishops Waltham won Trusted Agent in The Trusted Agent 2026 awards.

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