5/5
Charters have been fantastic
Charters have been fantastic. Emma and Stacey have been awesome in helping us find our first family home! Credit to them both and itβs nice to find an estate agents whose staff have a sense of humour!

Trusted Agent profile Β· SOUTHAMPTON
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2,174 reviews across 2 platforms
Bishops Waltham, SOUTHAMPTON, SO32 1AF
Charters's office in SOUTHAMPTON, at Bishops Waltham, is rated 4.9 out of 5 across 2,174 reviews on two platforms, including 213 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Every review we hold for the SOUTHAMPTON office, from every platform, shown as written. First names only.
5/5
Charters have been fantastic
Charters have been fantastic. Emma and Stacey have been awesome in helping us find our first family home! Credit to them both and itβs nice to find an estate agents whose staff have a sense of humour!
5/5
We recently sold our house withβ¦
We recently sold our house with Charters Estate Agents in Chandlers Ford. We have been thoroughly impressed by the service provided by Charters, particularly in light of the challenging market conditions. Storme did an excellent job managing our house sale, and was well supported by Natalie and Oliver. All of our house viewings were well managed by Storme and Natalie, and they always provided feedback from the viewings in a timely fashion. I would definitely recommend Charters based on our experience, thank you!
Hi Christopher, your review is greatly appreciated. The Chandlers Ford team will be so pleased with this.
5/5
A landlord moving to a new managing agent
As a landlord moving to a new managing agent has the potential to be very stressful and possibly very disappointing. After several months of dealing with the team at Charters including Peter and Harrison at the Park Gate office I have to say that I am impressed with their friendly and professional attitude and understanding of my business as a landlord and would highly recommend them to other landlords in the area.
Thanks Shaun for this review! Jonahtan and the team will be so pleased.
5/5
Fantastic experience
After having pictures taken of my property earlier in the week Katie made the experience of making the property live online seamless, would totally recommend! Thank you π
Thanks for leaving this review Stephen, Katie will be delighted.
5/5
Really helpful and honest agents
Sophie was really helpful, upfront and honest during our property search and made the whole process as simple as possible.
Thank you, Sophie will be delighted!
5/5
Charters Winchester
This is was the first time I had rented a property. Sarah Bainbridge was there to guide me through and made it very easy for us.
Thank you!
5/5
Very knowledgeable agents.
I would just like to say how hard I feel that Charters in Chandlers Ford have been working, regarding the number of viewings they have organised. Also praise must be given to the staff that show the potential purchaser's around my home. They arrive at my house "on time" and look very smart, and know all about the little querks of my property. This gives me the confidence that they know what they are doing. I also like the regular weekly updates I receive from Charters. This is another little thing they do, but means so much to me.
Nigel, thank you so much for the review. The Chandlers Ford team will be greatly pleased with this!
4/5
Stephen Henry is a competent helpfulβ¦Excellent member of Charters staff.
Stephen Henry is a competent helpful member of Charters estate agents staff. All my questions where answered promptly. Any issues arising Stephen dealt with swiftly.I found all staff smartly dressed with impeccable manners, a pleasure to deal with.
Thank you so much Rosie! Stephen will be ever so pleased with this feedback.
5/5
Efficient and very helpful
Looking to let and Ella was very efficient with organising viewings, contacting me with potential properties, and replying. The estate agents were easy to get a hold of and very helpful. Great experience with them so far.
Hi Ruth, thank you for this review, Ella will be delighted.
5/5
Charters as a buyer
We have just bought a property where Charters were the agent. Really helpful throughout. During the conveyancing process Stephen Henry kept us really well updated and always got back to us on any queries. Thank you!
Hi Laura, thank you so much for the review.
5/5
Working with Storme, Stephen and the team at Charters Bishops Waltham has been great. Moving home can often be very stressful but all the help from Storme and Stephen through the process was greatly appreciated. Always a very prompt response and willing to help in any way they could. Very much recommended.
Thank you for taking the time to review the service you received, itβs much appreciated.
5/5
Great service from Sarah at Charters in Winchester!
From the initital call to moving in, Sarah was a great help and made the whole process easy and worry free. Would definatley reccomend!
Thank you for the review, much appreciated!
5/5
Fussy people , finally get House !!
We have viewed many houses with Charters estate agents and have found them to be kind , understanding and extremely professional at all times. Both the Park Gate branch with Jonathon Pinhurst who is now handling our purchase and Nathan Ford at Bishops Waltham who has had the utmost patience with our long journey to choose another abode!! And Erikson Veijzaj who after showing us house last year -has finally sold it to us, charming and knowleable way about them all.
Thanks for taking the time to review the service received.
5/5
Helpful Advice
I have two rental properties which Peter Nobbs (now at Charters) has been managing for me for the past 7 years. Nothing is too much trouble and he has always kept me informed about anything that effects me as a landlord. I have been quite concerned lately about one of my properties and on discussion with Peter he was able to put my mind at rest. Thank you very much.
Sally, thank you for taking the time to leave a review!
5/5
Charters Southampton
We chose Charters in Southampton when selling our property because of their Estate Agent Phil's enthusiasm, professionalism, experience and knowledge of the area when he came to value our property. We were not disappointed. Phil had our property on the market and first people viewing within a few days and our first offer within a week. Special thanks go to Gwen, our liaison between buyer and solicitors, who kept us informed and updated throughout the sales procedure. We are so glad we chose Charters. Their staff go above and beyond what's expected and keep you fully informed at every stage.
Thank you Mr and Mrs Gurman, for taking the time to review the service received.
5/5
Very smooth house sale
This is the second time we have sold a house through Charters. We couldnβt be happier with the service and constant communication we have received from everyone in Alresford. Charlie and his very efficient team were a delight to deal with. Jo in sales progression kept us up to date frequently and I will not hesitate to use them again. Thank you all very much.
Thanks Vicki!
5/5
Great communication is key
When the time came to sell a country house that had been in my family for almost a century I didn't look any further than Charters. Having sold my own home through the Winchester office five years ago followed by a rental property handled in Romsey, I had every confidence in the ability of the Alresford team to manage the entire process sensitively, sensibly and with an unfailingly proactive, positive attitude. An added incentive was knowing Charters has quite possibly the best sales progressor in the business, Jo Goddard, who would take the reins once an offer was accepted and see everything through to completion. It has been a genuine pleasure to work with such well-informed, well-presented friendly professionals who I can't thank enough for their advice, support and excellent communication throughout.
Hi Carol, thank you for taking your time to review the service received.
5/5
Everybody I have spoken too have been very helpful and courteous. They found me suitable tenants very quickly. I have nothing but praise for them so far. Adam Barnes was particularly helpful throughout the whole process. I would recommend them without any hesitation. Thank you all at Charters.PositiveResponsiveness, Quality, Professionalism, Value
Hi Gary, Thank you so much for taking the time to write this lovely review. It will be passed on to Adam and the team.
5/5
Katy was very professional
Katy was very professional, quick and efficient arranging approval of the Sales document and getting the house live online.
Thanks Murray, Katy will be happy to hear that you were satisfied with the work, thank you.
5/5
Helpful and friendly staff from theβ¦
Helpful and friendly staff from the beginning to the end of the house purchase journey!
5/5
Charters Estate agents response andβ¦
Charters Estate agents response and swiftness in documentations are impressiveI want to specially thank Sarah Bainbridge who has a good field marketing strategy and very friendly .She made the whole process easy.
Thank you for the review! Have a great day.
5/5
Nathan was very helpful in my propertyβ¦
Nathan was very helpful in my property search, would recommend!
Thank you!
5/5
Rental/ Pretenancy Experience
It was a very good experience for me and my partner with the letting/ rentals team for an apartment I just moved into in Southampton. Worthy of mention is Martha Sullivan for her kindness and support through the pre-tanancy period, Sam which was my first contact and karren on the day we got the keys to the apartment.I hope this good experience will be maintained by the property management team.
Thank you for taking the time to leave a review!
5/5
Paul Mason at Charters, Romsey
We needed a second opinion on a property valuation and Paul Mason in Romsey was excellent in coming promptly to give his opinion. We valued his service and integrity in his professional honest opinion.
Graham, thank you for taking your time to review our services. This is great to hear.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Charters Bishops Waltham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near SOUTHAMPTON.
Yes. Charters Bishops Waltham won Trusted Agent in The Trusted Agent 2026 awards.