Charters Bishops Waltham reviews in SOUTHAMPTON

★★★★★ 5/5

Trustpilot

Charters Estate Agents are on top of the market

Charters Estate Agents are very professional in their dealings. They listen & promptly attend to client's needs, provide tailored advice and guidance based on specific client's budget and location preferences. Carolyne is on top of her job, always there to give you current market updates and to follow through with your appointments. I will refer her anytime

Uvie · 5 January 2023

★★★★★ 5/5

Trustpilot

Getting jobs done

what i like most about Charters letting is the fact that someone always answers the phone that is helpful and can sort out any maintenance issues for me. A big thanks to Jake who makes my life as a landlord much easier.

Kevin · 15 February 2024

★★★★★ 5/5

Trustpilot

Sarah Bainbridge went the extra mile…

Sarah Bainbridge went the extra mile to help me secure a property to rent, she was patient and very kind to me as i struggle using a computer and as I'm renting while i find a property to buy and it is all very new to me i can't thank her enough. Briar Gosnell.

Briar · 9 April 2023

★★★★★ 5/5

Trustpilot

Fantastic service!

Selling my property with Charters was the best decision! Gary did a fantastic job in ensuring the sale went as smoothly as possible. He was reliable, punctual and friendly which is exactly the qualities needed for a good sales progressor. He was helpful in chasing outstanding jobs and gave me regular updates and reassurance. Thank you so much for an amazing service, I would highly recommend using Charters.

AS · 24 January 2026

★★★★★ 5/5

Trustpilot

Professional, friendly and hard working

Selling our home with Charters proved to be relatively easy. Nathan was polite, professional, friendly and a very good communicator. Once we accepted the offer, the sales progression team took over, talking us through the steps to completion; Stephen Henry was also polite, professional and a very good communicator.

Claire · 26 August 2023

★★★★★ 5/5

Google

I have recently sold my property through Charters and the experience was great. I had been on with 2 agents previously before instructing Charters and within a matter of weeks I had received an offer. The process was very smooth and a special mention to Dale on the Sales team and Stephen in Sales Progression. Thanks guys for all your help.

Alex · 7 July 2022

★★★★★ 5/5

Trustpilot

Exemplary Service!

Having not sold a property for over twenty-four years, we were very apprehensive when we decided to finally place our much-loved family home on the market and trust Charters Estate Agents with its sale. The service we have received has been exemplary! From ensuring that only the very best photography is used, the house particulars are carefully written and that no marketing has taken place until we have been 100% entirely delighted with all of the material. Danielle and Amy have been on hand throughout the process and we cannot recommend them enough.

Philipholder.co.uk · 13 August 2024

★★★★★ 5/5

Trustpilot

Five stars

My new Lettings agreement was dealt with by Sophie Pickering at the Charters Southampton Office Team. From start to finish she has been nothing but helpful and after speaking with around five different estate agents before making contact, I knew straight away after my call was answered that this would be dealt with the best and most efficiently. Thank you for your help Sophie and I highly recommend Charters if you are looking for a new tenancy or even to purchase a property. Highly recommend.

Adam · 13 August 2024

★★★★★ 5/5

Trustpilot

Helpful

Charlie at Charters helped me with a issues with a gas hob. She was professional, helpful and very understanding with my situation. She ensure the whole process went smoothly. Thank you Charlie

Matt · 12 August 2024

★★★★★ 5/5

Trustpilot

Great service from Charters especially…

Great service from Charters especially Ashley, he is very professional and extremely helpful. As a buyer he kept in contact with new properties that were coming onto the market and sent information along to us . I feel he is a real asset to the company

Jan · 2 November 2023

★★★★★ 5/5

Trustpilot

Great communication

Cameron found us a lovely home by letting us know as soon as it became available which meant we were the first people to see it and were able to make an offer which was accepted. Thank you Cameron 😀

Anita · 12 March 2024

★★★★★ 5/5

Trustpilot

It took 8 days from appraisal to marketing!!

On the 9th Charters were instructed to place our property on ‘Rightmove’ we had other agents but we considered Charters was a realistic ‘For Sale Price’ and their commission was fair. We were frequently contacted by Charters to confirm the details.The photographs were taken, EPC., floor plans and description, by the 17th following our acceptance of the particulars the property was listed.‘For Sale’ road sign installed.Our first viewing is the 26th, fingers crossed for a quick sale.

Brian · 26 September 2024

★★★★★ 5/5

Trustpilot

The Lettings Team are legends!

This is way overdue - I had my flat rented through Charters, and not only was it a really difficult time for me but finding the right tenant was challenging. Gary (who I met a couple of times at first who leads the tennency team - Who I have nicknamed The Lettings Legends) was a complete star. NOT ONLY was he helpful, patient and compassionate but he was so much fun to talk to, he made a difficult time so much more enjoyable and many laughs were had. Ashley, a complete hero - he worked tirelessly to find me someone. He never pushed, and he had my best interests at heart the whole time and was communicative throughout. Sarah as well was brilliant popping out late despite being stood up a few times. They all worked actively and diligently to find me someone. Did it take longer than we all would have liked? Yes. Was it a painful one with dropouts and dissapointments? Yes. Did they work tirelessly throughout? Yes. Did I eventually find a wonderful tenant well worth the wait? YES! I am so grateful to the team. It was a pleasure even when it got difficult and it was a perfect result. Thank you guys - you are the best!💖

Chantal · 6 August 2024

★★★★★ 5/5

Trustpilot

A great experience with Charters

A great experience with Charters, they have been proactive, helpful and an overall positive experience. A big thank you to Dan for going the extra mile, we highly recommend their service!

Katie · 22 August 2024

★★★★★ 5/5

Trustpilot

Charters - The First Class Estate Agency

If you are looking for an exceptional and first class estate agent that works with you every step of the way, then look no further than Charters. They went out of their way to make our house sale as stress-free as possible and because this was a probate sale, they would even visit the property and pick up post when we weren't able to. Special thanks have to go to Sarah Harris and Darcy Seal who kept us well-informed, updated and grounded with their optimistic and friendly personalities.Charters offers a truly professional customer service and I would have no hesitation in recommending them.

Angela · 5 August 2024

★★★★★ 5/5

Trustpilot

Would definitely recommend Charters Estate Agents

I made an appointment to view a property to rent. I was greeted by Isabella who was just lovely. She looked so smart and was very welcoming. She showed me around the property and was really up to date with all the property offered. She then kindly introduced me to the landlord who was very helpful. I was very impressed with the time, information and kindness that Isabella showed me. Thank you so much. She is an asset to the company.

Fiona · 26 September 2025

★★★★★ 5/5

Trustpilot

Highly Proactive Team - Charters Fareham

The whole Charters team at the Fareham branch have performed extremely well and with the utmost professionalism from the start and up to this current stage following accepting a purchase offer. They have been extremely proactive in getting viewings of our property and have given us very good advice on obtaining a sale in the current difficult market conditions. We continue to be impressed by the Charters team and have every confidence in them to complete the process through to us moving to our new home.

Oliver · 25 September 2025

★★★★★ 5/5

Trustpilot

Sophie was amazing

Sophie was amazing, she had good knowledge of the flats we were shown and even remembered us when we came to view a different flat! Has such a kind and bubbly personality and would definitely recommend!

Sophie · 24 May 2024

★★★★★ 5/5

Trustpilot

Clarie Masterman is brilliant &helpful

Clarie Masterman is brilliant and highly recommend for everyone. As we are from overseas and worry a lot about renting a house . My friend in UK asking Clarie for help . She is very helpful and every question we asked, with detail we got an answer back which was useful.

Samantha · 10 June 2023

★★★★★ 5/5

Trustpilot

Great service…

We have been renting the same property for over a decade and as I am sure you can imagine we were a bit sceptical when we found out that the letting agency we were with had been purchased by Charters But all we can say is what an improvment in service. Everyone is friendly and helpful.Most recently, a minor repair was needed which we reported via the web site and that same day Emily Cuell (Property Manager) phoned to get more information and keep us updated regarding the repair. It was all sorted out in just a few days.We are more than happy with the service provided

Dean · 3 August 2024

★★★★★ 5/5

Trustpilot

Very good service

Very good service. Charters got our property rented very quickly. Ash, Gary and Sarah were all very efficient in dealing with all aspects of the rental process.

Jane · 23 October 2024

★★★★★ 5/5

Trustpilot

Thank you Luke and Edward and all the team!

I have used Charters in Chandlers Ford several times for our family's house moves over the years and it has always been a great experience. This time round, we have just agreed the sale of our house and the purchase of our new home, both through them, in what is quite a tough time for house sales. The whome team and mainly Edward and Luke have been great to deal with and exactly what I needed at this stressfull time. Luke, the valuation manager, that was our assigned main point of contact, kept us regularly updated, ensured our buyer was always updated too and kept us at the forefront of his mind when it came to searching for properties. I also appreciated that he didn't just made us view properties that didn't meet our criteria, therefore not wasting ours and the sellers' time. That way I felt assured that he had followed the same dilligent process when showing our house, ensuring all our viewings were credible buyers. A very professional individual with a very assured and calm nature. He told us 'This is your new home' when we found our new property and I truly believed him, low and behold it was exactly that! Also grateful for Edward and his efforts. A delightful invidual to work with, that knew exactly how to manage the negotiations and get us the best possible outcome. I am grateful to both of them and the rest of the team, including Cameron and Jake for their efforts to get us here! Can't recommend them enough!

Stav · 2 August 2024

★★★★★ 5/5

Trustpilot

Kirstie - Farnham, Updates

Big ups to Kirstie at Charter's Farnham. She was helpful and encouraging, despite our feelings that we might not be successful. Even on her day off she reached out to us to help us to get the place, and she stayed in touch via email and phone. UPDATE!Living in the property almost 2 months now, hot water took a holiday and tomorrow makes a week. No proper updates, responsible people cannot be located, being told I would be called back. Disappointing experience.

Shadae · 2 August 2024

★★★★★ 5/5

Trustpilot

Sale of property in Bassett

I chose Charters estate agents to sell my property in Southampton , Bassett area purely on the basis that I knew that the sales agent who working for them as he’d sold us a property a few years back. This sales agent , Simon Esda’s knowledge of the Bassett housing market is second to none and together we came up with a sales approach to best market my property. Simon introduced us to a potential buyer within a few days of being contracted to Charters. This buyer purchased the property . The team at Charters kept me up to date with the sales process and Lisa Roberts worked hard on ensuring we informed as to what was happening in all parts of the chain to the sale conclusion. The team at Charters are very professional and I would have no hesitation of using them again in the future.

Kevin · 1 August 2024