Charters Bishops Waltham reviews in SOUTHAMPTON

★★★★★ 1/5

Trustpilot

Extremely poor service throughout the tenancy

Moved into the flat to find it a state, the works agreed to had not been carried out and the flat was barely habitable. The management team were exceptionally slow at organising the remediation work and I had to regularly call, hassle and show up at the office in order to get anything done. This took over a month to achieve and caused a great deal of stress. Upon leaving, they have attempted to charge me an extra day of rent since I did not return the keys on a Sunday, a day that they are closed and have no facilities to drop keys off.

Albert · 17 September 2024

★★★★★ 5/5

Trustpilot

Charters sold my house for over £600k

Charters sold my house for over £600k. Kayleigh was great by keeping track of the legal processes and keeping me informed. Edward went out of his way to collect my last possessions from the house before the sale completed whilst I was away.

Alan · 27 February 2024

★★★★★ 5/5

Trustpilot

Top quality Letting Agents

As a relocation company, we work with several Letting Agents and Charters Lettings were head and shoulders above the others. We had a complicated rental and a few last-minute curve balls, which they handled really well. Sarah, Gary and Martha worked well to get the rental over the line. Thanks, Sharon

Sharon · 18 August 2023

★★★★★ 5/5

Trustpilot

Simon Edser at Charters Estate agents …

I have known Simon Edser at Charters for over 30 years . We call him our guardian angel because his advice on buying and selling houses has always been top notch . Thank you Simon

Hemant · 25 July 2024

★★★★★ 5/5

Trustpilot

Good ratings

It has been a wonderful experience working with Charters right from the start and they helped us get the apartment we so wanted. Shoutout to Sam who took his time and was always ready to answer questions and get feedback for inquiries.

Ijeoma · 15 March 2024

★★★★★ 5/5

Google

We have been looking for a property for the past 1 year and its only recently we have come across Charters Estate Agents. I am extremely pleased with the level of service demonstrated by Charters and in particular Dale Lyons who has gone the extra mile to bring forward opportunities by taking the time to listen to our requirements to put forward options. Well done Dale and the team at Charters for being proactive and responsive.

Bali · 8 July 2019

★★★★★ 5/5

Trustpilot

Excellent service from the Farnham…

Excellent service from the Farnham branch. There were a few issues(my end not theirs!!) that were dealt with seamlessly and without issue. Would thoroughly recommend their services

Spatches · 29 November 2024

★★★★★ 5/5

Trustpilot

If selling or buying a property

If thinking of selling or buying a property, Paul Mason at Charters in Romsey is fantastic. He has been amazing . He is extremely professional, very friendly and charming . He cannot do enough to help and always gives invaluable advice with all his experience.

Louise · 8 January 2024

★★★★★ 5/5

Trustpilot

Professional, direct and streamlined

Just agreed a rental with Charters and the process was smooth from start to finish. Other agents have been tardy and clunky, but this was not our experience here. Thomas was fast, responsive and direct which is important with a tumultuous rental market. We are very much looking forward to our ongoing relationship with Charters.

Jade · 18 April 2023

★★★★★ 5/5

Trustpilot

Lily has been fabulous

Lily has been fabulous! She arranged a video viewing due to me not living in the area, & kept my updated throughout the process! 100% recommend!

Tori · 11 December 2024

★★★★★ 5/5

Trustpilot

Friendly and professional

Jo Goddard was extremely helpful in her role helping us secure a property. She kept us up to date about how things were progressing in a friendly and professional manner.

Alan · 11 October 2024

★★★★★ 5/5

Trustpilot

Lucie was incredibly efficient

Lucie was incredibly efficient, arranging a viewing, answering my questions, getting the offer to the landlord and the acceptance back to me. All done with a high level of professionalism and a smile.

Alexandra · 22 August 2024

★★★★★ 5/5

Trustpilot

Brilliant service

Charters in particular Ash have been incredible in getting this house move across the line and also extremely patient. Everything has been swift efficient and stress free from their end. Communication has been quick and very helpful and friendly too.

Gemma · 17 April 2024

★★★★★ 5/5

Trustpilot

Thank you to Jo Goddard and the team at…

Thank you to Jo Goddard and the team at Charters Alresford for all their help in securing our property. We are delighted with the process and their effort to make this a positive experience. Looking forward to moving into our new home!

Georgina · 6 March 2024

★★★★★ 5/5

Trustpilot

Charters is the best letting agent in Southampton

Charters is without a doubt the best letting agency I ve used. Whether you're a landlord or a tenant, you can trust them to go above and beyond to support you. Staff are very professional and passionate. Sophie from the Southampton office especially is super nice and helpful. She always gets back to you very quickly and puts herself in your shoes to find the best solution for you. I will definitely choose Charters again if I am renting or buying in the future.

Bowen · 5 September 2024

★★★★★ 5/5

Trustpilot

Excellent service.

We have had excellent service from Charters in Southampton. We have been renting out our flat from a distance. Rosie has been very helpful above and beyond duty. Would certainly recommend!

Mary · 21 September 2024

★★★★★ 5/5

Trustpilot

Sale progressor

Jo Goddard was the sales progressor for the purchase of my next house. Excellent, absolutely excellent. Professional, kind, knowledgeable and she kept me informed every step of the way. I must say that it puts the estate agent who sold my house to shame.Jo is a real credit to Charters Estate Agents.

Joanna · 3 July 2023

★★★★★ 5/5

Google

Charters are without doubt the best estate agents in the area. We have used others, but Charters just get stuff done. They put the stigma of the 'estate agent' to bed. We move fairly often, or so it seems for the last 5 years and we will only use Charters. Matt and his team are brilliant, a real credit to the industry.

Dan · 7 July 2022

★★★★★ 5/5

Trustpilot

Masterclass in Property Sales

My wife and I met several Agents with a view to marketing one of our properties for sale. Immediately Mark impressed with his local market knowledge and we quickly agreed a sales strategy.Within a short period Charters had advertised the property and a buyer was attracted.We have just exchanged and are very pleased with the professional service we have received. Many thanks to Jo in the Winchester office who chased and updated us on a weekly basis.I have no hesitation in recommending Charters professional services to anyone seeking to sell their property.

Paul · 28 August 2024

★★★★★ 5/5

Trustpilot

My partner and I would like to thank…

My partner and I would like to thank Ella Burnet, Andy Jerram and everyone from Charters who assisted us in searching for a property. They’ve been very helpful and made it quite a superb experience moving in a new home.

Kevin · 4 April 2024

★★★★★ 5/5

Trustpilot

Sarah Bainbridge was very helpful…

Sarah Bainbridge was very helpful trying to find me a rental property and particularly accommodating when i wanted to see a property. she was calm and cheerful always explaining whatever i was unsure about.

Olivia · 24 July 2024

★★★★★ 5/5

Trustpilot

Absolutely fabulous!

Absolutely fabulous service and advice from the team in the Alton branch. A huge thank you to Jane and Darcy who really helped me out with the buying process and the rest of the team who assisted with visits.

Rosanagh · 22 April 2024

★★★★★ 5/5

Trustpilot

5-Star service in every respect

5-Star service in every respect. In an age where everything is easily promised but rarely delivered it is refreshing to experience service that exceeds expectation. Jo Goddard was particularly pro-active in respect of the sales progression and kept us up to date at all times, I wasn't ever left "wondering". Superb and highly recommended.

Jason · 19 April 2023

★★★★★ 5/5

Trustpilot

Very professional

Very professional. Sarah Bainbridge was great. She went the extra mile to make sure the place met all our needs. She made a stressful situation manageable.I recommend her to anyone looking to rent. She was very patient with us as well as we were unsure about certain things

Dale · 2 October 2023