Every review we hold for the SOUTHAMPTON office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSarah Bainbridge was brilliant during…
Sarah Bainbridge was brilliant during the processes, always kept me up to date with viewings and when there was a request to view the property when I was at work, she even went above and beyond by putting our washing out on the balcony for us to get it out of the bedroom! Good experience so far with Charters. Everyone from charters we have dealt with has been superb including Gary and Tom
Eamon · 7 June 2023
Agent replied · 6 July 2023
Thank you for the review Eamon, it is much appreciated.
★★★★★ 5/5
TrustpilotA very professional and personal service
Sarah at Winchester was so helpful and professional and made the letting process as simple as possible, thru her contacts she was able to let our apartment at price she suggested without the need to advertise it! All our calls we returned quickly with the answers we needed. Thankyou so much.
Peter · 18 September 2024
Agent replied · 22 October 2024
Thanks Peter!
★★★★★ 5/5
TrustpilotGeorgia was great sending over a…
Georgia was great sending over a brochure for approval which was slightly adjusted with no problem and soon after we were live. Great service
Paul · 4 June 2026
★★★★★ 5/5
TrustpilotFriendly, Professional and Efficient
Really pleased to work with Charters on arranging a visit for a rental apartment. Andy Jerram was really friendly and quickly set up a date and time for the visit, and his colleague facilitated the viewing of the, apartment, without rushing and answering all of my questions.Looking forward to continue collaborating with them, if my offer is selected.
Cezar · 15 May 2024
Agent replied · 23 August 2024
Great news and all the best!
★★★★★ 5/5
TrustpilotExcellent and Professional!
Our experience with Charters in trying to find a suitable property was excellent. Special mention to Jane at Alton who was incredibly helpful, listened to our needs and came up with suitable properties.Also our experience at the Alresford branch was the same. Very attentive and helpful. We were incredibly impressed with the professionalism of Charters.
Mitch · 2 July 2024
Agent replied · 23 August 2024
Thank you for the 5-star review!
★★★★★ 5/5
TrustpilotExcellent experience as a landlord
Peter Nobbs has let and managed my property for a number of years and I can honestly say I would never go anywhere else. He and his team have always been so professional, helpful and extremely knowledgeable about the rental market. My property and tenants have been really well looked after and I would highly recommend Peter.
Amy · 25 May 2024
Agent replied · 23 August 2024
Thank you Amy, Peter will be delighted.
★★★★★ 5/5
TrustpilotProfessional , Knowledgeable and helpfuil
Edward was absolutely fantastic during the negotiation process. He was honest about the position of the seller and I felt informed at every step of the way and confident that I was being dealt with fairly and in a professional manner. This was refreshing based on my experience with rival estate agents during my house hunting process. I will use Charters again based on my experience with Edward and his team.
Hardi · 7 July 2023
Agent replied · 26 July 2023
Thank you for reviewing the service received. Edward and his team will be delighted with this feedback.
★★★★★ 5/5
TrustpilotPeter Nobes is consummately…
Peter Nobes is consummately professional whilst personable, delivering exemplary customer service to both landlord and tenant. As a landlord we have entrusted our property to him over the past 3+ years and there have been several issues during that time all of which, he has managed swiftly and efficiently with a trustworthy team of tradespersons at his disposal.
Lynn · 30 April 2024
Agent replied · 23 August 2024
Thank you, Lyn, for the 5-star review!
★★★★★ 5/5
GoogleCharters in Bishop's Waltham are very lucky to have Charlotte Witcombe as one of their agents. A phonecall from us asking to view a property lead us to meet her. Since that day we've had many emails, phone calls and viewings of suitable properties that she has organised. She has tried her hardest to find us a property. Her dedication and thoroughness have been second to none and we would like to thank her for her professional service, lovely sunny personality and patience! Thank you Charlotte.PositiveResponsiveness
Angela · 27 August 2022
Agent replied · 7 July 2023
Hi Angela,
Thank you for this lovely review. It is appreciated and will be passed on to Charlotte and the team.
★★★★★ 5/5
GoogleThankyou to everyone at Charters Estate Agents in Bishops Waltham for all your hard work and help with selling our property and helping with the process of our impending move.
Special thanks to Matthew, Jasper and Dale for spending many hours working hard to both help sell our house as well as doing their best to help try and find us a new property in a market place where that has been extremely tough.
Also, special thanks to Stephen in the Progression team who was extremely helpful and delightful to deal with.
Thankyou all and although we hope it won't be for a while yet, we will definitely be coming to you again for our next move.PositiveResponsiveness, Professionalism
Joey · 27 August 2022
Agent replied · 7 July 2023
Thank you for taking the time to review the service you received. It is much appreciated.
★★★★★ 5/5
TrustpilotCharters Winchester
We have experienced a fabulous service from Charters Winchester. Victoria was professional and friendly when she visited our property to complete the valuation, she offered insightful feedback and ensured the photos of our property showcased our house perfectly. Her attention to detail was perfect! Elle conducted the viewings of our property and kept us updated with feedback through to the point of offer. Would highly recommend them both!
TurnsK · 18 September 2023
Agent replied · 28 October 2023
Thank you so mcuh for this review, both Elle and Victoria will be delighted.
★★★★★ 5/5
TrustpilotGreat experience with Charters…
We’ve just had a very good experience working with Sarah from Charters. She helped us find a home in Winchester. Charters is a very reliable company offering lots of great properties to rent/buy. Sarah was very attentive and accommodating. The whole process went very smoothly. Thank you Charters and Sarah! Nadia and Michael
Nadia · 27 July 2024
Agent replied · 23 August 2024
Thank you Nadia and Michael!
★★★★★ 4/5
TrustpilotI had a good experience using Charters…
I had a good experience using Charters for my sale in Southampton after a previous agent had failed to sell it in 4 months. Simon was very positive and it was sold within a month. Staff were always available to help during the selling process.
Rosie · 30 November 2024
Agent replied · 25 December 2024
Thanks Rosie, we are delighted that Simon was able to help with your sale!
★★★★★ 5/5
TrustpilotA big thank you to Ella who is so kind…
A big thank you to Ella who is so kind and accommodating upon my viewing today at Coxford Road apartment. She explained thoroughly all the essential details that I need to know. I was glad I was able to view the property today despite tight work schedule, Ella made it possible.
Fred · 27 August 2024
Agent replied · 6 July 2023
Thank you, Fred!
★★★★★ 5/5
TrustpilotVery impressed with the professional…
Very impressed with the professional approach to relisting our property. We had inadequate particulars from our other agent.Darcy was a delight to deal with at appraisal and progressing our listing.Sophia produced the best brochure we have seen in 5 previous sales.Charters are a really professional agent and have excellent people.
Mrs · 12 September 2024
Agent replied · 22 October 2024
Thank you for the review!
★★★★★ 5/5
TrustpilotHelpful and friendly service at Charters
We walked into Charters on a whim, and were warmly welcomed and helped by Samuel Scott. He was very friendly and found a property that matched our needs within minutes. He managed to set us up for a viewing later that day, and we ended up choosing that place. Very grateful to Samuel and Charters for their help!
Ajay · 22 April 2024
Agent replied · 23 August 2024
Thank you Ajay, Sam will be very happy to hear this.
★★★★★ 5/5
TrustpilotPrompt, helpful and clear
They have been very helpful so far, the preparation for the viewing was good and the viewing itself was the best viewing I’ve had from anyone.Our estate Agent was Storme and she was prompt, clear and had all the information available when viewing the house which is something I’ve rarely been provided when viewing a house. She personally was the best estate agent viewing I have had.
Connor · 4 October 2023
Agent replied · 6 July 2023
Hi Connor, thank you for reviewing the service received. Storme will be delighted with this feedback.
★★★★★ 5/5
TrustpilotFirst time buyer
charters have been very helpful and efficient throughout the whole process of the purchasing of my first property. from the start it was clear that everyone involved were very professional. any queries i had were quickly responded too. very good service throughout , i am glad i had such support throughout. many thanks to Erikson, Jo and David for everything they have done couldn’t recommend better people to help with the process.
Jack · 16 May 2023
Agent replied · 6 July 2023
Thank you Jack, for taking your time to review the service received.
★★★★★ 5/5
TrustpilotRecently bought a property through…
Recently bought a property through Charters and they have been great, especially Stephen who has pretty much managed the whole purchase for us. He would ring us with regular updates and chase relevant people when things started to slow down, I could easily reach him if I had any questions. Been a great help to us in this process
Emily · 25 March 2024
Agent replied · 23 August 2024
Thank you, Emily, for your 5-star review!
★★★★★ 5/5
TrustpilotAfter our long standing tenant ended…
After our long standing tenant ended her tenancy Charters managed to find a new tenant swiftly and helped me through the process greatly. Simon Bartlett has been very helpful as has Jake. They answer my queries promptly and are always courteous. I Have no hesitation in contacting them and they are easy to get hold of and look after me well
K · 13 February 2024
Agent replied · 23 August 2024
Thank you so much, it is great to hear.
★★★★★ 5/5
TrustpilotCLAIRE MASTERMAN WAS PERFECT HELPING US IN OUR VIEWING!
Claire was at the door for us when we turned up early to the viewing and welcomed us with open arms and let us in to the property and showed us round with no pressure on us to like the property. Every question we asked, with detail we got an answer back which was useful and she was happy to let us explore and do our own looking at the place!
George · 10 June 2023
Agent replied · 6 July 2023
Hi George, thank you for the review, it is greatly appreciated.
★★★★★ 5/5
TrustpilotSophie at Charters Southampton office…
Sophie at Charters Southampton office helped us secure an excellent flat recently. From start to finish, she was professional, friendly, and incredibly efficient. Sophie kept us well-informed throughout the entire process and was always quick to respond to any questions. Staff like Sophie makes Charters an outstanding estate agent.
Bowen · 17 September 2024
Agent replied · 22 October 2024
Congratualtions on your new home!
★★★★★ 5/5
TrustpilotGreat support from everyone at Chandlers Ford
The guidance and help received from Cameron and Luke was fantastic and made selling our home a little less stressful. The after care from Lisa through the sales process was brilliant and helped what was a very tight timescale to be a little more bearable. We really cant thank the Chandlers Ford Charters team enough.
Nicola · 5 June 2024
Agent replied · 23 August 2024
Thanks Nicola, this is good to hear and all the best for the future!
★★★★★ 5/5
TrustpilotRobyn and Megan!
Robyn has made everything easy to
Access and has answered any questions we had! Move in day is around the corner but so far with charters side they have been amazing! Same goes for megan who has also been incredibly helpful and couldn’t speak more highly of these two ladies!!
Katie · 15 October 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.