Trusted Agent profile · Southampton, Hampshire
Verified
★★★★★
192 reviews across 2 platforms
Bitterne Precinct, 367 Bitterne Road, Southampton, Hampshire, SO18 5RR
Part of Charles Carr Lettings, see every office.
Charles Carr Lettings's office in Southampton, Hampshire, at Bitterne Precinct, is rated 4.0 out of 5 across 192 reviews on two platforms, including 190 Google reviews rated 3.9.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
GoogleBeen viewing properties this week with Charlotte and Sophie and service provided by Charles Carr is great, all staff are really friendly and always happy to help.
Thank you so much Lisa, good luck with your house purchase. Kind regards
5/5
GoogleBrilliant service did exactly what they said they would do ahead of the time scale given and obtained a price in excess of the price range.
Thrilled that you are happy with the service provided and that you achieved a great price for your property - thanks for the great review!
5/5
GoogleRecently used these estate agents, we had a lovely and friendly lady called Emma show us around a few properties. When we found the one we wanted she was very helpful and efficient and made eveything very clear for us and kept us up to date at all times. She was very professional. We would highly recommend them.
1/5
GoogleAs a professional working in customer services I was shocked when I was asked by an old school friend to do him a favour & leave a positive review for this company. I have no experience of working with this firm & definitely would not do so after learning of this poor attempt to mislead potential customers!
5/5
GoogleI was more than happy with the communication I received, keeping me up to date with the progress throughout the process. The whole team was polite, professional, helpful and prompt with any responses. I never felt pushed to make any decisions, truly and great team to work with. I would definitely recommend to my friends and family.
5/5
GoogleVery friendly service from Shane and the team.
5/5
Google10 out of 10. Sold in less than a week. I got the price I wanted. Holly, my negotiater did a really good job.
Thank you for taking the time to leave this wonderful five star rating, i am so pleased that you were happy with the service Carter Edwards provided you and Holly in particular. Many thanks
5/5
GoogleReally friendly staff, Lauren helped me find the right property for me with exactly what I wanted in mind, thanks for the help!
Fantastic Sophie, thanks for leaving us a great review - all the best!
5/5
GoogleGreat customer service and kept informed throughout the sale. One of the best estate agents. Very happy with there service very professional
Thanks you so much for your kind review of our business, its truly appreciated. We are thrilled that you are very happy with the service we have provided. kind regards
4/5
GoogleHelped me sell my property after it has been unsold for several months with another agent. Gave me a clear, honest advice on why property had not sold and ran a well organised open day. Their excellent sales manager Louise supported us with a particularly difficult buyer and was always available and responsive.
5/5
GoogleFantastic company who helped me move at very short notice. Very professional and can't rate them highly enough! 5/5 ??
Thank you so much Matt for your kind words, fantastic rating & recommendation. We truly appreciate you taking the time to publish your experience with Carter Edwards.
5/5
GoogleReally please they have got me lots of viewing great contact Lloyd Lauren emma have been really really helpful
Wonderful, thank you Lee for taking the time to review us, so happy the team are providing a great level of service kind regards
5/5
GoogleThe team as been so helpful and understanding throughout the house hunting process. thanks so much for your help!
thanks so much for the 5***** rating!
5/5
GoogleRecieved amazing service from Shane. Would highly recommend to anyone looking for a reliable and trustworthy estate agents!
Thrilled to hear you were satisfied with the service you received from Carter Edwards. Thanks for trusting us! kind regards
1/5
GoogleI have had a very bad experience with this estate agents. I have had lots of problems in my flat. They were never sorted. The team never get back to you. They always take the wrong amount of rent. Steer clear do not rent or buy from this estate agents
5/5
GoogleGreat service from the team. Thank you so much with your help with us finding a property!
Thanks so much for your review and fantastic 5 star rating, it is greatly appreciated.
1/5
GoogleWhat's occurring?? Two days of trying to book a viewing & not a single call back...
Hi Vanessa, I would call you but there is no trace of you on our system. Please call me on my personal mobile if you wish to arrange an appointment. Many thanks. Lloyd Westall, Sales Director, 07841 400125
1/5
GoogleCowboy company is the only way to describe this shambles, would give 0 if I could
We have searched our records and have no details of you on our database please email the office direct with your details and we can discuss why your unhappy with Out service as we can’t see we have ever dealt with you....
5/5
GoogleSpoke to a young lady called Georgia who was really polite and gave helpful advise
Thank you so much for taking the time and trouble to voice your 5 STAR endorsement of our staff and service. Your open recommendation to others is most appreciated. Many thanks.
5/5
GoogleGreat all round service. Registered and was out viewing the next day. Great advice on local mortgage and legal advisors and helped us save money. Really hard working team and you can tell they are passionate about what they do. Thanks for going above and beyond!
5/5
GoogleVery friendly agent and very helpful! Would recommend to other friends and family!
Thanks so much for taking the time to write a review and rate us 5 stars!! best wishes
5/5
GoogleViewed property from carter edwards via Sarah. Very warm and welcoming.
Thanks very much for your kind comments and rating!
1/5
GoogleExtremely unprofessional. If you want a prompt, helpful and straight talking agents, these are not the ones for you. Please look else where, I wish I did. Uncooperative and lazy, got the fees and not bothered about providing a decent honest service.
5/5
GoogleGreat service from Alia. Really helpful would recommend :)
Many thanks Jade for taking the time to leave this fantastic 5 star rating. All the best
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
