Trusted Agent profile · Southampton · Hampshire
Verified
★★★★★
192 reviews across 2 platforms
Bitterne Precinct, 367 Bitterne Road, Southampton, Hampshire, SO18 5RR
Part of Charles Carr Lettings, see every office.
Charles Carr Lettings's office in Southampton, Hampshire, at Bitterne Precinct, is rated 4.0 out of 5 across 192 reviews on two platforms, including 190 Google reviews rated 3.9.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
GoogleFantastic experience! Lisa, Connor and the rest of the team worked incredibly hard to get us into a fantastic new home. Only agents I've ever known to still be working/emailing me at gone 9pm. Fantastic agency, would highly recommend them.
5/5
GoogleProactive and helpful throughout, would highly recommend
Thanks so much for the great review and open recommendation to others! kind regards
5/5
GoogleVery helpful, efficient, and professional. Many thanks
Thank you so much for taking the time and trouble to voice your opinion and leaving us a fantastic 5 star rating kind regards
1/5
GoogleAwful customer service. Avoid at all costs!!!
Sorry but we have no record of you on our database we are very proud of our number rated status on rater agent for Southampton please contact us direct if you have any issues
1/5
GoogleAwful service, failed to turn up for an appointment 15 months ago to let our property and have been calling back ever since dispite repeated requests for them to STOP CONTACTING ME!!! .... they cant follow simple instruction.
4/5
GoogleVery efficient,professional and polite
Thank you so much for leaving a review, its greatly appreciated! kind regards
5/5
GoogleVery good, and personable.
Thanks so much for the ***** rating, its much appreciated!
4/5
Googlevery useful information
Thanks so much for the 4***** rating! :-)
5/5
GoogleWe bought our first home through Charles Carr and without Louise's help we would have really struggled to complete before needing to vacate our existing home. Thank you, Louise, for your never-ending patience and support!
5/5
GoogleHelpful and responsive
Dear Alex Thank you for taking the time to rate our business, i am delighted that you were satisfied with the service Carter Edwards provided you. Many thanks
5/5
GoogleLauren helped my purchase my property. I found her very helpful and she made the process really easy which is great when your a first time buyer and have no clue!
1/5
GoogleWhy are you putting flyers through my door during a lockdown? Your staff are wearing no gloves & are working in a pair...they shouldn't be working at all!
5/5
GoogleUsed these to buy my house very professional must thank miss jade manson newby very helpful would use again or recomend to my family 5 star rating
5/5
GoogleGreat service from Lauren, she was always sending us new properties and we have now been able to move into our dream house. Thank you again!
5/5
GoogleHad a really helpful chat with Georgia earlier, I'm a first time buyer, And new to the area, found her very personable and genuine...a rarity!
5/5
GoogleSarah from Lettings was extremely helpful in my search for finding a property to rent for my daughter in the area. Would highly recommend.
5/5
GoogleLauren it was a pleasure to be helped by you. You where a star and we couldn't find the amazing property without you.
5/5
GoogleOur purchase included some unforeseen issues along the way but with Louise's assistance we managed to get them all resolved. Many thanks :)
5/5
GoogleBeen dealing with Emma who came across very professional and friendly, nice place there and are always helpful, would highly recommended.
5/5
GoogleHaving initially found a property or two online, I contacted Charlotte at Charles Carr - she's been friendly and helpful.
5/5
GoogleVery good experience with carter edwards in particular holly cheverton who helped with a lot of questions I needed answered.
1/5
GoogleThey are the worst possible real estate in Southampton. No professionalism on maintaining time at all. No manner. Just unbelievable.
5/5
GoogleExcellent service from the lettings team especially there newest recruit Sarah Gros, found the perfect property for my family!
5/5
The Trusted AgentShane @ Charles Carr 5* Service
Excellent service, Shane at Charles Carr exceeded my expectations and I would (and will) always recommend him to friends and family.
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