Every review we hold for the Southampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery good communication, fast to reply and answered all questions clearly.
Any issues we had were technical, such as docusign needing us to resign signatures, but we have been assured the company is working on fixing this with them.
However, these technical difficulties did not prolong the process due to the excellent communication and prompt responses from the staff at Belvoir.
Would definitely recommend for renting, the process was very quick and pain free.PositiveResponsiveness
Ciara · 1 January 2021
Agent replied · 31 December 2024
Thank you for your 5-star review! We appreciate your feedback and are glad to hear about your positive experience with our team. We're continuously working on improving our technical processes to provide a seamless experience. We look forward to working with you again in the future!
★★★★★ 5/5
GoogleGwen-Rhian was a great help throughout the whole process, thank you
Callum · 9 February 2023
Agent replied · 8 February 2025
Thank you for your kind words! We're thrilled to hear that Gwen-Rhian provided excellent assistance. We appreciate your feedback and look forward to serving you again in the future.
★★★★★ 5/5
GoogleIt was a pleasure to rent through Belvoir Southampton. Loretto and her team always responded to emails and phone calls in a friendly and helpful manner and resolved any problems quickly
Kevin · 2 January 2019
Agent replied · 31 December 2024
We are thrilled to hear about your positive experience with our team. We strive to provide excellent customer service and prompt problem resolution. Please do not hesitate to reach out if you need any further assistance in the future.
★★★★★ 5/5
GoogleWe've been using Belvoir to rent out our flat for about a year now. If you are a landlord and looking for an agent to manage I can recommend them. They are fully managing our flat at the moment and it takes a lot of stress out day to day managing. They are quick to sort out problems for both tenant and land lord and very much approachable. Importantly keep me updated with what's happening at the property and there for me when we need them. Keep up the good work.
Htin · 2 January 2018
Agent replied · 31 December 2024
We strive to take the stress out of property management for our landlords and ensure timely and effective solutions for all parties involved. We appreciate your recommendation and look forward to continuing to provide excellent service.
★★★★★ 5/5
GoogleWe had an excellent experience finding a property to move into with Belvoir!
The agents were friendly, knowledgeable and took very good care of us. The process was smooth and straightforward and there was a level of flexibility that came from a more tailored approach. Communication was outstanding, they were always on hand and came back quickly with answers to our questions.
On the whole the experience felt much more personal and less corporate than many of the other agents, we would definitely recommend! 5*
Sophie · 2 January 2018
Agent replied · 31 December 2024
We are delighted to hear that you had an excellent experience with Belvoir. Providing a personalised and smooth process is our goal, and we are thrilled that you found our approach friendly and flexible. We appreciate your recommendation and look forward to assisting you further.
★★★★★ 5/5
GoogleDealing with Belvoir was a very pleasant experience from the start. Everything went smoothly and the staff are most helpful. Highly recommend Belvoir Southampton.PositiveResponsiveness, Professionalism
Sharon · 1 January 2021
Agent replied · 31 December 2024
Thank you for recommending Belvoir Southampton! We are thrilled to hear about your pleasant experience with our team. We strive to provide smooth transactions and helpful service. We look forward to assisting you again in the future.
★★★★★ 5/5
GoogleFrom the very first contact through to letting of our property we have been 100% impressed with every aspect of Belvoir. Courteous, professional and very customer friendly, each and every member of staff has been a pleasure to work with and speak to. The process has been seamless and efficient and we now have excellent and equally happy tenants in within a very short timespan - thank you Belvoir - you made it all so easy for us. Cannot recommend this company highly enough.
Sue · 2 January 2017
Agent replied · 31 December 2024
Thank you for the glowing review! We are thrilled to hear about your positive experience with Belvoir. Our team strives to provide seamless and efficient service to all our clients. We appreciate your recommendation and look forward to assisting you in the future.
★★★★★ 5/5
GoogleBrian and Loretto are the most proactive, effective and by far the nicest lettings agents I have ever come across, and it is a pleasure to do business with them.
Brian could not do too much in helping me to choose the right buy-to-let property, and went out of his way to visit the property and check things out for me during the purchasing process.
My new tenants were found before the paint was dry in the flat, and now Loretto strikes the perfect balance in managing the property and tenants for me, telling me what I do need to know, but not bombarding me with updates about things which have simply been sorted out.
I have great confidence that my property is in safe hands, and I am truly looking forward to working closely with Brian and Loretto again as I start the process of buying another flat in a month or two’s time.
It has truely been a pleasure all the way, and that’s not something I’ve ever been able to say about a Lettings Agent before, either as a landlord, or as a tenant!
Catherine · 3 January 2016
Agent replied · 31 December 2024
Thank you for your kind words! We are thrilled to hear about your positive experience with Brian and Loretto. We strive to provide proactive and effective service while maintaining open communication. We look forward to assisting you with your future property purchase!
★★★★★ 4/5
GoogleAre you in desperate need of a house? Do you long for the sweet sweet feeling of living inside? Well let me tell you about BELVOIR LETTINGS, the UK's HOTTEST estate agents. Filled to the brim with PEOPLE IN SUITS who can give you a great experience finding your next humble abode, they will not stop until they have delivered a fixed address and a smile
Loonystunes · 9 February 2022
Agent replied · 8 February 2025
Thank you for the glowing review! We take pride in our dedicated team of professionals who strive to make your house-hunting experience seamless. We're delighted you had a great experience with us and found your new home. We look forward to assisting you again in the future.
★★★★★ 5/5
GoogleI was introduced to Brian and Loretto at a time when I was becoming increasingly frustrated with poor service from another agent. They immediately took on the challenge of dealing with a complex maintenance issue in one of my properties, relieving me of the burden and filling me with confidence that I had made the right decision to switch. I receive a truly personal service from Brian and Loretto. They keep me fully informed whilst providing me with sound professional advice, all with a smile! In Belvoir, I know I always have someone 'on my side'.
Lorraine · 3 January 2015
Agent replied · 31 December 2024
We are delighted to hear that you are satisfied with our service. Providing personalised and reliable service is our top priority at Belvoir. We are here to support you every step of the way and look forward to continuing to exceed your expectations.
★★★★★ 5/5
GoogleI have dealt with many letting agents and estate agents in the past 15 years for personal and business reasons and I have found Loretto, Brian and Belvoir to by far the most professional and knowledgeable agents that I have come across. The letting of the property was quick and efficient without any problems and the after let service is second to none. I have always managed my own rental and was skeptical as to what a letting agent actually did (due past experience) but I am delighted by Belvoir's management which has saved me time and hassle plus comes with all the protections and insurances that I needed. I would definitely recommend Belvoir and the added bonuses is that they are great people to deal with, very personable, attentive and available.
David · 3 January 2015
Agent replied · 31 December 2024
Thank you for your kind words! We're thrilled to hear about your positive experience with us. We strive to provide professional and efficient service while ensuring all your needs are met. If you ever need anything, feel free to reach out. We appreciate your recommendation!
★★★★★ 5/5
GoogleBelvoir Southampton and simply outstanding! They really care about you and what you are looking for and always go to the extra mile to deliver this! I highly recommend them!
Paul · 24 January 2018
Agent replied · 22 January 2025
We are thrilled to hear that you had an outstanding experience with us. Our team always strives to go the extra mile for our clients. We appreciate your recommendation and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleGreat company. Would recommend Brian, Loretto And their team ahead of any high street letting or sales agent. I recommend to anyone I know with confidence.
Carl · 2 January 2020
Agent replied · 31 December 2024
Hi Carl,
Many thanks for your 5 star review.
Kind regards
Brian
★★★★★ 5/5
GoogleBrian and his team are always pleasant and friendly, I have a lot of dealings with Shannah in particular. Always cheerful and happy to help 👍 …
Conor · 10 February 2019
Agent replied · 8 February 2025
Many thanks Conor from all the team at Belvoir
★★★★★ 5/5
GoogleI've been renting with Belvoir for over 7 years and they are always very responsive to issues. I recently reported a heating issue on the Friday night and had it resolved on the Saturday morning. Thanks again for sorting this out so quickly.
Mark · 1 January 2024
Agent replied · 31 December 2024
Many thanks for your kind review Mark
Kind regards
Brian & Loretto
★★★★★ 5/5
GoogleWonderful experience!
Dhruva · 16 August 2025
Agent replied · 18 August 2025
Thank you, Dhruva! We're thrilled to hear you had a wonderful experience at Belvoir Southampton. Your satisfaction means the world to us!
★★★★★ 5/5
GoogleI am immensely thankful for the exceptional service provided by the agency. Being new to rental properties in the United Kingdom, I greatly appreciate the team's guidance and their prompt responses to my inquiries, which have proven to be invaluable.
Nangisai · 1 January 2024
Agent replied · 31 December 2024
Many thanks for your kind review Nagisai
Kind regards
Brian
★★★★★ 5/5
GoogleI have been very pleased with the service I have received from Belvoir Lettings in Southampton and I wouldn't hesitate in recommending them to others.
Phil · 10 February 2018
Agent replied · 8 February 2025
Thank you for your kind words and recommendation! We are delighted to hear that you have been pleased with our service. If you ever need anything in the future, feel free to reach out. We are here to help!
★★★★★ 5/5
GoogleAmazing staff, amazing service. Stayed with them for 4 years and we have nothing but good things to say. Quick response for anything we needed and even for those we didn't ask. I highly recommend if you have the chance to rent a place with them. Top of the class for sure!
Diogo · 1 January 2023
Agent replied · 31 December 2024
Thank you so much for your kind words and for being a loyal customer for 4 years! We pride ourselves on delivering top-notch service to our tenants and are thrilled to hear about your positive experience. We appreciate your recommendation and look forward to continue providing exceptional service to you.
★★★★★ 5/5
GoogleFrom Start to finish the Staff at Belvoir in Southampton were quick to respond and Professional.
Great Service would recommend.
P · 2 January 2020
Agent replied · 31 December 2024
Many thanks for your 5 star review Peter, much appreciated. Kind regards Brain annd the team at Belvoir
★★★★★ 5/5
GoogleVery professional presentation and marketing of my property for letting by Belvoir which resulted in finding great tenants very quickly. Love Belvoir's attention to detail and, by using Belvoir, the friendly and positive relationships that develop between tenants, agent and landlord. Thoroughly recommend using Belvoir, London Road, SouthamptonPositiveResponsiveness, Quality, Professionalism, Value
John · 1 January 2023
Agent replied · 31 December 2024
Thank you for your kind words! We are thrilled to have helped you find great tenants quickly. Building positive relationships between tenants, agents, and landlords is our top priority. We appreciate your recommendation and look forward to continuing to serve you.
★★★★★ 1/5
GoogleAwful company. Arranged a viewing of an apartment through them and told them we were interested, they told us to wait 3 days before contacting them with an offer, so we did. We were then told after the 3 days that the property was already off the market. Absolutely useless.
Luke · 1 January 2023
Agent replied · 31 December 2024
Hi Luke,
Many thanks for your feedback.
We are sorry to hear you have experienced poor service and missed out on a property. We have tried to contact you to further understand what may have happened as the timeline just doesn't seem to make sense and does not fit with our standard procedure.
Properties do often move very quickly, so we always advise that any interested party should contact us immediately after the viewing to progress matters, we would never advise any party to wait 3 days!
All those who attend a viewing with us are given the same opportunity to register their interest and we would not suggest any delay in applying for a property.
I note that you had booked to a view a two bedroom property with us on 3rd March and we did not receive any application for this particular property until 15th March, so there would have been ample opportunity for you to register an interest if this is the property you are referring to, even after waiting 3 days!
I appreciate though that you may have been in contact with a number of agents during your search and it does not appear that you have viewed any other properties with us.
I would like the opportunity to discuss your experience further so that we can fully understand what the situation was and continue to improve our service.
I would appreciate if you can please contact me directly in this regard.
Kind regards
Gwen
★★★★★ 5/5
GoogleExcellent service in managing my property over the past several years. The tenants were well looked after, the property was well maintained, and there were almost no days when the property was vacant over the years. Belvoir were also very professional and attentive when I used them to sell the property. An excellent and friendly teamPositiveResponsiveness, Professionalism
P · 1 January 2022
Agent replied · 31 December 2024
Thank you for your positive feedback! We are thrilled to hear about your satisfaction with our property management and sales services. Our team is dedicated to providing excellent service and maintaining high standards. We appreciate your trust in us and look forward to serving you in the future.
★★★★★ 5/5
GoogleOutstanding agency based in Southampton. Extremely professional. Don't waste time going anywhere else. Highly recommend for lettings and sales.
Chris · 10 February 2019
Agent replied · 8 February 2025
Thank you for your kind words! We take pride in our professionalism and are glad you had a positive experience with us. We appreciate your recommendation and look forward to assisting you with any future lettings or sales needs.
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