Beals Shirley reviews in Southampton

★★★★★ 5/5

Trustpilot

Professional

Very friendly and professional service. Felt confident I was being kept up to date and that my opinion mattered.

Lynette · 15 September 2026

★★★★★ 5/5

Trustpilot

Massive thanks to Stacey and his team!

Massive thanks to Stacey and his team! Searching for and purchasing a buy to let property and becoming landlords for the first time was daunting to say the least.But the helpfulness, professionalism, can do attitude and reassurance demonstrated right from the start by Stacey and his team including Rebecca, Shelby and Lucy, to name but a few, definitely made the experience easier. We thank you all for your help with our purchase and look forward to working with you as our managing agent.

Will · 7 August 2024

★★★★★ 5/5

Trustpilot

Had a lovely viewing Eloise

Had a lovely viewing Eloise. Even though the property wasnt for me, she was very professional and friendly.

Jacqui · 14 September 2026

★★★★★ 4/5

Trustpilot

Wonderful service.

Had such a great service when looking for an apartment, Andy was a fab help and even phone up to see if we would be interested in other viewings that suited our style and preferences, the viewing with Nicky was lovely and very informative

Denielle · 20 October 2025

★★★★★ 5/5

Trustpilot

Lovely Jacqui and Kirstie in the Farnham office

As always, lovely Jacqui and Kirstie in the Farnham office have been extremely helpful with change of tenants. They're so kind and very efficient. Can't recommend them highly enough. They take all the stress out of the process. Thank you both for everything!

Viv · 17 March 2026

★★★★★ 5/5

Trustpilot

Best Rental Agent in Southampton

My wife and I bought a house in Southampton 20 years ago for our daughter while at university. After she left we let the property through a series of agents. (We live near Gloucester so could not do it ourselves).For all of that time we used a number of agents, and had problems with them all, some much worse than others. And then we discovered Beals and their Silver Rent Guarantee Service, and would recommend it highly to anyone.Adrian Pryke was our main contact and he could not have been more helpful.Our only regret is that we did not discover them sooner.Geoffrey

Geoffrey · 24 November 2021

★★★★★ 5/5

Trustpilot

Molly who runs Beal's maintenance side…

Molly who runs Beal's maintenance side of things at the companies Head Office is a 5star member and should awarded employee of the month, every month she 1st class at what she does always does what she says she's gonna do and certainly where possible try's to give the best and fairest deal's for the landlord's and tenant's. truly spot on 100% effort and achievement.

Alan · 12 June 2023

★★★★★ 5/5

Trustpilot

Ease of moving with the help of Chané Cauldwell

Just recently moved into my first home with beals. Started very confused and had no idea what to do but our letting agent Chané Cauldwell made it seem so simple and easy! Extremely grateful for all the help she gave and patience she had. Highly recommend her and Beals as a whole. Thank you

Consumer · 2 March 2024

★★★★★ 5/5

Trustpilot

Extremely amazing and helpful

I want to say a very big thank you to Mohamed of Southampton branch for his professionalism and quick response each time I needed clarification on the next step when I was trying to get a house. Thank you for helping me get an amazing apartment. Thank you Mo for all your help all through the process. You are truly amazing...

Ranti · 14 September 2023

★★★★★ 5/5

Trustpilot

Great experience

Chloe, who we dealt with initially, was great and helped us secure a rental property. Aisha took over seamlessly when Chloe was away which was a pleasant surprise as that hasn’t been our experience with other estate agents!They kept us up to date throughout the process and we were in the new place within 2 weeks. I hope that all our interactions with them will continue to be this great! Would definitely recommend.

Georgina · 2 October 2024

★★★★★ 5/5

Trustpilot

A professional, respectful and competent agency

From: prior tenant (with managing landlord)During the marketing of my prior property, it was clear to me as a tenant that Beals were keen on doing their best job to market the property, while being respectful of the wishes of the current tenant and landlord. Additionally when I was looking for my own rental they were very informative and professional.During the arrangement and viewing of my prior property, my agent Isobel was very professional and respectful, while very fun to chat with as well. She answered all questions from prospectives knowledgeably. I was impressed with her professionalism and ability.

Jason · 2 June 2024

★★★★★ 5/5

Trustpilot

Lily Mae Mott

Lily Mae Mott, was very kind and polite during the viewing and the phone calls.

Mutant · 14 September 2026

★★★★★ 5/5

Trustpilot

Hannah Proudley - Beals Parkgate

I have rented my first flat after owning my own home. I went through Beals in Parkgate and had the pleasure of dealing with the lovely Hannah. Hannah was incredibly professional and very knowledgeable. I couldn’t believe how quickly the whole process went and how smoothly Hannah made it happen. She is a credit to Beals. I would certainly recommend her and Beals to anyone who is looking to rent, buy or sell.

Denise · 22 September 2024

★★★★★ 5/5

Trustpilot

Highly Recommend!

I had a great first experience renting with Beal’s and was immediately put at ease and offered a lot of support. Ellie was of great help to me and allowed me to enjoy a process that can often be stressful. I am now in a place I love and cannot thank her enough for helping me every step of the way. I highly recommend this company to first-time renters!

Cath · 20 November 2022

★★★★★ 1/5

Google

An absolute DISGRACE of a company. There is SO much I could write about their bullying tactics, threats, negligence and complete incompetence however I will focus on the main part of my complaint. After 4 years of 3 monthly inspections, and at each of these inspections, me bringing up the issue of rain literally POURING IN through my disabled son's bedroom window, nothing was ever done. Then low and behold 2.5 months before our tenancy was due to be renewed they wanted to send some builders round on a few days notice. Unfortunately I was due a serious operation on the date they insisted on, so I asked, politely if there was anyway another date could be arranged as 1. I wouldn't be there, 2. I had no where else for my child to sleep while the work was being done and 3. I would need to recover at home. The email I recieved in response was "just a heads up, your landlord doesn't want to renew your tenancy since you're being difficult". As you can imagine, this was extremely distressing to think that I was being punished for daring to ask for a bit of consideration! I was in floods of tears for days, worried and panicked that my family was going to be made homeless. I couldn't believe that after 4 years of being a reliable and honest tenant, that this had happened so I wrote a formal complaint to which I recieved a phone call a day later to say that then agent had infact, LIED about this and that in actual fact our landlord was selling the house!? So this girl, had lied, and threatened us with homelessness and let me believe it was my fault! I was so stressed my blood pressure went through the roof and my surgeon explained that I had to be calm as being so stressed and anxious could seriously affect thr op and my recovery. There is so much more I could say on the matter but the way they run their business is an absolute shambles! We were also threatened with the fact that our landlord is "friends with Mr beale himself" as to control our complaints!

Owen · 14 May 2024

★★★★★ 5/5

Trustpilot

Thank you Katie

Katie took over as our main point of contact half way through our sale. Excellent communication skills & she dealt with our queries swiftly & professionally. Katie has been an indispensable link in liasing with both our solicitors & the buyers solicitors.Well done & thank you Katie you are an absolute credit to Beals .

Julie · 21 December 2023

★★★★★ 5/5

Google

I am ocuupying a property which I rented through Beals. It has been 3 years now and the way they have handled all communications and issues has been fantastic. I would specially like to mention about Muhammad Hussain from Beals Shirley Southampton Branch. Muhammad Hussain is very gentle,proactive in all his dealings and is a true professional. His advises and issues handling is really Appreciable. Thanks Beals and Muhammad.

Rajat · 11 November 2022

★★★★★ 5/5

Trustpilot

Thank you Holly

I spoke to Holly at Beals. She was incredibly helpful and spoke to me on the phone to understand what kind of property I was searching for. She then sent over properties that suited the specification I had given and booked me in for viewings. It made the process nice and easy

Lilly · 20 February 2024

★★★★★ 5/5

Trustpilot

Thoughts from abroad

We have our flat managed by Jade from Beals and we just wanted to say how fantastic she has been. We are waiting to come home to England but due to COVID restrictions we are delayed. Jade has been so kind and patient with us organising so many things on our behalf. Every time I email she gets back to us straight away and is always so helpful. Thank you Jade and Beals for looking after us in these stressful times, it is very much appreciated. 😊😊😊

Linda · 25 February 2021

★★★★★ 5/5

Trustpilot

Louise made a difficult time easier to deal with.

Louise made the selling of the house smooth going at a awkward sale due to probate. Stayed in contact all the time. Which was helpful seeing as my mobility makes it difficult some times. And went that bit further by taking us back to the ferry which was a nice thing to do. So can't thank Louise enough.

Nicholas · 14 September 2023

★★★★★ 5/5

Facebook

We’ve bought a flat through Beals and I would highly recommend them especially Akshay Chotai!!! He is a BIG asset for Beals. I would also mention Oliver Fowler, who is amazing and kept us well informed about the progress and solved any difficulties we encountered. Many thanks both. We also used Beals to rent the same flat and it was rented within a week. Adrian and Mohammad did a wonderful job in securing a lovely tenant for us:)

Rajan · 11 June 2021

★★★★★ 1/5

Trustpilot

An absolute DISGRACE of a company

An absolute DISGRACE of a company. There is SO much I could write about their bullying tactics, threats, negligence and complete incompetence however I will focus on the main part of my complaint. After 4 years of 3 monthly inspections, and at each of these inspections, me bringing up the issue of rain literally POURING IN through my disabled son's bedroom window, nothing was ever done. Then low and behold 2.5 months before our tenancy was due to be renewed they wanted to send some builders round on a few days notice. Unfortunately I was due a serious operation on the date they insisted on, so I asked, politely if there was anyway another date could be arranged as 1. I wouldn't be there, 2. I had no where else for my child to sleep while the work was being done and 3. I would need to recover at home. The email I recieved in response was "just a heads up, your landlord doesn't want to renew your tenancy since you're being difficult". As you can imagine, this was extremely distressing to think that I was being punished for daring to ask for a bit of consideration! I was in floods of tears for days, worried and panicked that my family was going to be made homeless. I couldn't believe that after 4 years of being a reliable and honest tenant, that this had happened so I wrote a formal complaint to which I recieved a phone call a day later to say that then agent had infact, LIED about this and that in actual fact our landlord was selling the house!? So this girl, had lied, and threatened us with homelessness and let me believe it was my fault! I was so stressed my blood pressure went through the roof and my surgeon explained that I had to be calm as being so stressed and anxious could seriously affect thr op and my recovery. There is so much more I could say on the matter but the way they run their business is an absolute shambles! We were also threatened with the fact that our landlord is "friends with Mr beale himself" as to control our complaints!

Owen · 17 April 2024

★★★★★ 1/5

Facebook

An absolute DISGRACE of a company. There is SO much I could write about their bullying tactics, threats, negligence and complete incompetence however I will focus on the main part of my complaint. After 4 years of 3 monthly inspections, and at each of these inspections, me bringing up the issue of rain literally POURING IN through my disabled son's bedroom window, nothing was ever done. Then low and behold 2.5 months before our tenancy was due to be renewed they wanted to send some builders round on a few days notice. Unfortunately I was due a serious operation on the date they insisted on, so I asked, politely if there was anyway another date could be arranged as 1. I wouldn't be there, 2. I had no where else for my child to sleep while the work was being done and 3. I would need to recover at home. The email I recieved in response was "just a heads up, your landlord doesn't want to renew your tenancy since you're being difficult". As you can imagine, this was extremely distressing to think that I was being punished for daring to ask for a bit of consideration! I was in floods of tears for days, worried and panicked that my family was going to be made homeless. I couldn't believe that after 4 years of being a reliable and honest tenant, that this had happened so I wrote a formal complaint to which I recieved a phone call a day later to say that then agent had infact, LIED about this and that in actual fact our landlord was selling the house!? So this girl, had lied, and threatened us with homelessness and let me believe it was my fault! I was so stressed my blood pressure went through the roof and my surgeon explained that I had to be calm as being so stressed and anxious could seriously affect thr op and my recovery. There is so much more I could say on the matter but the way they run their business is an absolute shambles! We were also threatened with the fact that our landlord is "friends with Mr beale himself" as to control our complaints!

Hannah · 16 April 2024

★★★★★ 5/5

Trustpilot

Beal's provided an excellent service…

Beal's provided an excellent service when we were selling one of our buy-to-let properties. Katie Healey, our Sales Progressor, was particularly helpful and efficient. It was a leasehold flat and the sale was constantly stalling due to the number of parties involved, and a difficult Freeholder. Katie kept us up to date with progress, chased constantly, provided really helpful advice and guidance and was integral in ensuring completion of the sale.

Sue · 18 September 2024