Beals Shirley reviews in Southampton

★★★★★ 5/5

Trustpilot

Recommendation of Beals Estate Agents

The very friendly and helpful staff of Beal's Estate Agents certainly made the selling of our property easier, in particular Sarah Tyson was always cheerful, available for a chat and even when absent from the office ensured that we would be given assistance. Due to Sarah's hard work we were kept up-to-date at all times and in our opinion she went over and above her brief to ensure our selling experience went as smoothly as possible. Would not hesitate to recommend Beal's Estate Agents.

Jan · 2 June 2023

★★★★★ 5/5

Trustpilot

Rhai has been really supportive in…

Rhai has been really supportive in finding me a convenient and affordable space. She is always sending me updates of places that suit my preference, and always on time for all viewings.

Sedinam · 22 May 2026

★★★★★ 1/5

Trustpilot

Not so good p

I don’t normally leave reviews on other people’s behalf but this situation is outrageous. My friend moved into a lovely flat, or so we thought, and the following issues occurred: no hot water for 3 months, no fridge shelves, shower completely broken, building materials left through the flat, and no working plug sockets in the kitchen. Not only did half of their flat not function, but they were promised a free months rent for all of these troubles. To this day, no free rent or discount or money has been given back. Embarassing quite frankly.

Claire · 19 May 2026

★★★★★ 5/5

Trustpilot

House sale

We put the house on the market last May just before alot of economic uncertainty. Over the next 7 months we accepted 5 different offers that fell through for varying reasons. Olly, Charles and the team were very good at keeping interest going in the property and keeping us informed. Finally completed in March- process helped by sales progressor- Katie - who was very helpful with this part of the process. Thanks to all the team for helping us complete the sale finally!

Clare · 15 May 2023

★★★★★ 5/5

Trustpilot

Georgia from the office in Worthing has…

Georgia from the office in Worthing has been really helpful with any concerns towards the property we rent. We are very appreciate, she has always been compassionate and communicated very well!

Ellie · 22 May 2026

★★★★★ 5/5

Trustpilot

10 year tenancy

I have been a tenant under Beals for 10 years at the same property. Up until recently my point of contact changed a lot and the service I received wasn’t the best. However I have recently had Mollie-Mae West as my contact and she has been incredibly helpful and actually seems to care about any issues I may have. Even going as far as checking in after the fact to make sure any issues have been resolved/sorted out. IMO Mollie is a great asset to Beals and I cannot state enough how good it is to have someone so dependable and reliable as a contact :)

Lewis · 26 April 2023

★★★★★ 5/5

Trustpilot

We had a fantastic experience working…

We had a fantastic experience working with Nikola. She actually suggested a flat we hadn't even considered at first glance, but her intuition was spot on, it turned out to be the perfect location for us for the next few years! The entire process was fast, efficient, and stress-free. We couldn't be happier. Thanks again, Nikola.

S.S · 17 March 2026

★★★★★ 1/5

Trustpilot

Bad experience today..

I had a viewing with one of your agents, Jasmin Warwick is her name. She was genuinely disinterested, in a rush-the whole viewing was less then 5 mins, didn't give us any information about the property we were viewing, didn't even say before hand that someone is still living there. She had no idea whether the flat comes with parking, even though it was specified on the website. Very unprofessional, not interested at all wether we wanted the property or not. I am sorry I have to give such a low rating, but the rating is for the whole experience,not the whole agency. Not helpful at all on this occasion.

Gabriela · 18 March 2023

★★★★★ 5/5

Trustpilot

Genuine people do nice things consistently ....

Genuine people do nice things. Fortunately for me, my experience with the letting team at Beales has been a great one. The service, the care and the all round knowledge the team has, have allowed me to have valuable, virtually trouble free business liaison. I want to expand my portfolio but will do so in an area that has a Beales that can consistently cater to my standards. I recently needed particular help again with a emotional attachment of a property and was sensitively and caringly dealt with again by Amber.I am genuinely grateful for all the help.

Oliver · 2 March 2023

★★★★★ 5/5

Trustpilot

Dream home hunting

Micheal has been very helpful and professional throughout this whole process. His knowledge of my needs has been very useful as my time is not wasted with looking at different properties, when we have been to properties, Michael is able to answer my questions, in depth and no question is a silly one. Michael is very client focused and approachable, this has made finding my dream home a pleasurable experience! Thank you Michael

Customer · 15 September 2023

★★★★★ 5/5

Trustpilot

Experience service and 5 stars with my move

Experience service and 5 stars with my first move. Jay was excellent providing me with all the answers to any questions I asked. Them whole team could not do enough. As moving can be a daunting task. Very helpful and git a nice welcome pack to full of goodies. Will and have recommended their services to other people. And will continue to use them. Their only a phone call away if I need anything. Keep up the great work. And thank you again Jay.

Michael · 17 February 2023

★★★★★ 5/5

Trustpilot

Brilliant Letting Agents

I have worked with Anstey Lettings (now Beals) for the last 4 years and in particular with Rhys. He and the team have been brilliant. They have found excellent tenants, very efficient and reliable. I wouldn't dream of going anywhere else. I was a bit worried when the company had changer name but was relieved to find Rhys was still there and as helpful as ever!

Alma · 16 February 2024

★★★★★ 5/5

Trustpilot

Professional and reliable

Very professional from the start and helpful in all my enquiries.Was shown around the property by Billie and she was informative and told us everything we needed to know as well as explained everything involving payment clearly.I spoke to Shelby on the phone a couple of times and she was also helpful and was patient when having phone trouble trying to pay the deposit and lastly Jasmine who we signed the forms with and has helped me as well with the referencing process.Could not have asked for a smoother process and team to help and would 100% recommend to anyone to use Beals in southsea

Ben · 26 January 2023

★★★★★ 1/5

Trustpilot

Yes honesty is a must

Yes honesty is a must! We rented a property through Beals, Parkgate for 4 years. During our time we greatly improved the property for the landlord, new Lino, carpets re decorated etc. always communicated for permission to do so & what we got in return was no thanks, just a cock n’ bull story that the landlady wished to terminate our tenancy after 4 years to move her ailing, elderly mother into our rental. We now understand this was just a lie, of which Oliver Sourmenidis, the letting manager of Parkgate was complicit. I am telling you this in all honesty, something that our letting agents know nothing about!

Mrs · 15 January 2023

★★★★★ 5/5

Trustpilot

They were quick with organising a…

They were quick with organising a viewing, easy to inquire to start the process to get the property and regular updating emails to make the process easy.

James · 11 September 2026

★★★★★ 5/5

Trustpilot

Great Experience

I have been really pleased with the service I have received from Mazie, Chloe and the team at charters so far. Although we are yet to find the right property yet, When we do I would be very happy if it was through this estate agent.

Sam · 19 December 2025

★★★★★ 5/5

Trustpilot

This is my first house renting…

This is my first house renting experience in England and it has gone very well with the expert guidance and professionalism from Jessica Bishop. Jessica has gone above and beyond to remove as much stress from a very stressful process for me. Thank you Jess for all your help, it has been greatly appreciated, i am looking forward to settling in to a lovely house.

Glen · 31 January 2024

★★★★★ 5/5

Trustpilot

Amber Shaw of Beals. A total gem!

It takes a lot leave your beloved property in the hands of somebody else to look after on your behalf. Amber from Beals completely has my back and her cheerful and professional disposition is very much appreciated. Her communications are rapid, accurate and informative, even if the news isn’t good. She is constantly raising the bar in terms of customer service and professional conduct and is a credit to her employer. I know Amber is part of a team at Beals, and there are others who I'm delighted with too, but she totally has my trust where my flat is concerned.

John · 21 November 2022

★★★★★ 5/5

Trustpilot

Great communication and easy to deal with

Purchasing through Beales has been really smooth. Despite there being a lack of communication from the solicitors on both sides, Emily has been attentive and on the ball, keeping in contact and making sure we are on the same page. She has been professional yet personable throughout and has been a pleasure to work with. I would seriously consider selling through Beals when the time comes.

Alex · 20 December 2023

★★★★★ 5/5

Google

I'm a first time buyer and originally felt very daunted about the who the whole ordeal of buying a property. Not knowing what sort of factors I need to be thinking about to know if I was making the right decisions. However I spoke to Tristian (he had a very nice accent which I couldn't quite place) who was very informative and reassuring. He was patient and proffessional and listened to my needs. But more importantly he came across as extreamly honest. He treated me like an individual and seemed to get a good grasp of what I was looking for. I hope I get to speak to him again in future when I have any dealings with this company as our conversation was very enjoyable and I trust his advice. Would recommend anybody contacting this branch to speak to Tristian!

Michelle · 11 November 2022

★★★★★ 5/5

Google

Henna the letting agent helped me with letting out my houses. As stressful as this generally is, Henna helped do everything and lifted a lot of the stress off me and kept me up to date with everything. Every time I contacted her she was always available to assist me and took the pressure off me. For this I will always be loyal to her in the future with more of my properties. I have also recommended her to friends and family. Thank you Henna for your hard work.

Marika · 11 November 2022

★★★★★ 5/5

Google

The team at Beals Shirley branch are absolutely five star! A huge thank you to Mohammed Hussain , who consistently contacted us and helped us to view the properties which he thought would be a good fit for our family. Viewings were arranged to our convenience, advice, when requested was given Mohammed is an excellent communicator, well mannered,quick to respond and always super helpful. kept us updated and helped solve any problems. We would absolutely buy and sell with Beals again. Recommended!

Nooriyah · 11 November 2022

★★★★★ 5/5

Google

Thank you Beales and Thank you Jack. I think most of us are filled with dread when we know a visit or a conversation with an estate agent is due. When I plucked up the courrage to walk in to this branch I very quickly realalised that Beales are not the same as the previous agents I had the misfortune to have visited. The welcome was very warm and friendly. The office was clean and uncluttered. I was able to ask questions of Jack with out being made to feel stupid or more importantly "Just another figure on the sales target wall" Well done and keep up that attitude. It makes a change to find this in the High Street.

G · 11 November 2022

★★★★★ 5/5

Google

I would highly recommend Henna. I spoke to her twice and both times she has been nothing but helpful and made all effort to stay in touch with me. She helped me a lot in finding a property suitable for me and my needs. Very helpful staff, I would recommend to speak to her as she will go the extra mile to help you and not give you false hopes and information just for sales. Thank you Henna and the Bales family x

A1T · 11 November 2022