Every review we hold for the Southampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTristan is extremely honest, upfront, and was able to cater for our family's needs that fit right in our price range! He was extremely communicative and easy to reach to answer any of our questions at all times. Pays close attention to details of what the client desires in a family home. Goes the extra mile for the indecisive wife who requires bit more time and convincing that she will indeed be happy with the choice she has made. Highly recommend him.
Michelle · 11 November 2022
Agent replied · 10 November 2024
Hi Michelle, thank you for taking the time to review your experience with Beal's Shirley! Feedback like this means the world to us. Our staff are handpicked for their outstanding customer service and expert local knowledge, we have passed on your positive feedback to Tristan he is very grateful! Have a good day :)
★★★★★ 4/5
TrustpilotFriendly agent that showed us round the…
Friendly agent that showed us round the property. Answered all questions we had and got back to us with the information we asked for.
Steve · 14 September 2026
Agent replied · 22 September 2026
Thank you for leaving this review, it is much appreciated.
★★★★★ 5/5
GoogleMuhammad Hussain was such a help to me recently, when I was looking for guidance, as my tenant had handed in her notice. He helped me every step of the way, from advising I get a check out organised, to finding me a new tenant who could move in immediately. I shall certainly be going back to Muhammed if I need further advice in the future.
Penny · 11 November 2023
Agent replied · 10 November 2024
Thank you, Penny, for reviewing your experience at Beals Shirley Office! Muhammad will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
★★★★★ 5/5
TrustpilotBeal’s estate agents worked very hard…
Beal’s estate agents worked very hard toGet my purchase hurried up. Making sure to keep chasing the solicitors Up to get things done in time.It’s been the most stressful moving Experience I’ve ever had.All because of the solicitors.Again Beal’s were brilliant in helping.Especially Katie, Clare,& Lauren, Who I dealt with the most.And thank you to everyone else who worked Very hard. Would definitely use again.
Customer · 29 November 2023
Agent replied · 23 October 2024
Hi, thank you for taking the time to review your experience with Beal's. Feedback like this means the world to us. The team will be delighted to hear this! Have a good day :)
★★★★★ 5/5
TrustpilotBeal's Estate Agents did a great job of…
Beal's Estate Agents did a great job of making the process of letting a one bedroom flat property for me and my partner in Southampton seamless. The staff named Suman was really helpful and always answering my questions whenever I had questions right from the viewing stage down to the handing over of the property keys to us. I'm really happy and satisfied with their services. As a satisfied customer, I'll refer them to my friends and families hoping to move or resettle in Southampton.
Ogonnaya · 19 August 2022
Agent replied · 23 October 2024
Hi Ogonnaya, Thank you ever so much for your lovely feedback! Suman and the rest of the team at Bitterne will be delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotThank You Rhys.
Ive known Rhys from Antsey part of Beals in Southampton for many years and he has continuously been extremely helpful, and has always quickly responded to any telephone calls and emails. Highly recommended. Even with the large number of estate agents in Southampton I have always come back to Rhys to get the job done. Highly professional, reliable,and friendly. Thanks Rhys.
Suki · 16 February 2024
Agent replied · 23 October 2024
Hi Suki, thank you for reviewing your experience with Anstey! Rhys and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
★★★★★ 5/5
TrustpilotThank you Adrian
Thank you Adrian from the Shirley branch for your time, patience and understanding of our property requirements. You provided vital, accurate answers to our questions, we found you professional, patient and we did not feel rushed. You provided us with advice and suggestions regarding taking the next steps and kindly took interest in our particular requirements, making us feel very comfortable and at ease when taking a viewing, followed up with curtesy call the following day to ensure we didn’t have any further questions , Thank you we would recommend Beals.
AJS · 3 October 2024
★★★★★ 5/5
TrustpilotOur experience with Charles Griggs was…
Our experience with Charles Griggs was AMAZING! His professionalism far exceeded any that we have encountered in our history of purchasing and selling homes (5). He was responsive, knowledgeable about each house and area, and most of all, listened to what was important to our family! We will recommend Charles to anyone we hear of that is looking to buy or sell a home! Thank you Charles and Beals Real Estate!
Erika · 9 June 2023
Agent replied · 23 October 2024
Hi Erika, Thank you for your lovely review. Feedback like this means the world to us. Charles will be delighted to hear you had such a great experience with us! Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day! :)
★★★★★ 5/5
GoogleThank you very much Beals for your help and for all the way we went together, since it was our first experience of renting a property, of course there were a lot of questions that were always answered and explained to us, I want to thank Muhammad Hussain for his time, he answered all questions even in his free time he was available and he helped us in the end to rent a property
thank you
Navo · 29 December 2022
Agent replied · 28 December 2024
Hi V, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
★★★★★ 5/5
TrustpilotKelsey-Anne has been fantastic from the…
Kelsey-Anne has been fantastic from the very start. I have been searching for a property for a few months now and due to my situation, people have declined me. Kelsey-Anne helped me with my referencing forms and answered any questions I had promptly. I look forward to being Beals tenants and dealing with Kelsey-Anne in the future.
David · 24 April 2024
Agent replied · 23 October 2024
Hi David, thank you for reviewing your experience with Beal's! Kelsey and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
★★★★★ 5/5
Trustpilot5 star service
I've been renting our properly for a few year now with Anstey / Beal's, throughout this time Rhys has been top notch. From his local knowledge of the market in finding the property to finding tenants and getting ongoing issues dealt with easily and quickly, Rhys had been an absolute legend - always contactable , friendly and professional. Thanks Rhys!
PETER · 16 February 2024
Agent replied · 23 October 2024
Hi Peter, Thank you so much for sharing your feedback with us. Rhys was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotThank you Jess and Jade!
I initially thought that relocating a long way from home and finding a flat was going to be a stressful and frustrating experience as I didn’t know the area very well. But thanks to Jess and Jade at Beals Estate agents, the process was anything but! They were absolutely excellent, friendly and professional when it came to understanding my situation and helping to find me a lovely little place to start out at. Can’t rate them highly enough, thank you!
James · 21 June 2022
Agent replied · 23 October 2024
Hi James, thank you ever so much for your lovely feedback! Jess, Jade, and the entirety of the team were delighted to hear that you had a great moving experience with us. Feedback like this means the world to us. We hope you have a great day!
★★★★★ 1/5
GoogleThere were a few outstanding issues with the house before we moved in which we were told were in the process of being sorted. However weeks after moving in no updates and nothing had actually been done. Very poor communicators and lack competency in sorting basic issues. Consistently making excuses and not taking responsibility for sorting things out. Would not recommend using this agency.
Leah · 11 November 2023
Agent replied · 10 November 2024
Hi Leah, thank you for taking the time to review of our services - we're really sorry to hear you were disappointed with your experience.
This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated.
Please could you send an email to info@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to look into this.
We hope to hear from you soon.
★★★★★ 5/5
GoogleThank you very much Beals for your help and for all the way we went together, since it was our first experience of renting a property, of course there were a lot of questions that were always answered and explained to us, I want to thank Muhammad Hussain for his time, he answered all questions even in his free time he was available and he helped us in the end to rent a property
thank you
V · 11 November 2022
Agent replied · 10 November 2024
Hi V, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
★★★★★ 5/5
TrustpilotNatalia Mazur Helped us find and rent…
Natalia Mazur Helped us find and rent our current property. We couldn’t have ask for better service from start to finish, she was always happy to help with anything and answer questions we had. The process was simple and smooth thanks to Natalia. Natalia and Jade went above and beyond to help us and we will always be grateful.
Charlotte · 22 February 2024
Agent replied · 23 October 2024
Hi Charlotte, thank you for reviewing your experience with Beal's! Natalia, Jade and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
★★★★★ 5/5
TrustpilotAgents have been very proactive
Agents have been very proactive, with a special mention for my Property Manager Parris - ever since making the first introduction call to me, every interaction has been really good: efficient, professional, proactive, approachable, friendly, completely “on it”. As the landlord I know I’m in really good hands, communication for both me and the tenants is swift, queries are resolved quickly and amicably, and the property cared for. Totally recommended!
Angela · 20 May 2026
★★★★★ 5/5
TrustpilotRenting through Beals
We recently rented a house through Beals and were assisted by one of their agents, Helen. We were thoroughly impressed by her friendly and approachable demeanor. From our first interaction, she made the process smooth and stress-free, answering all questions with patience and providing clear guidance, and even organised multiple viewings to help us make the final decision. If you're looking for a rental and appreciate working with someone who combines professionalism with a friendly attitude, we highly recommend Helen. Beals also assisted with moving bills and services to the new house, which means it is hassle-free and we didn't need to worry about previous tenants' providers.
Teja · 9 September 2024
★★★★★ 5/5
TrustpilotExcellent service
I had a brilliant experience in using beals. I had a faulty tap at one of my properties and they were really quick and professional in getting it sorted. In particular one of the staff called Dion was really helpful and professional in getting the contractors in to come and sort the problem. She got it sorted in a really good time scale and I was really happy with the final product. Will definitely be using beals again.
Shay · 5 August 2022
Agent replied · 23 October 2024
Hi Shay, Thank you for taking the time to review Beal's. Feedback like this means the world to us! We hope you have a great day :)
★★★★★ 5/5
Trustpilotexceptional service and communication
Sarah has looked after us exceptionally , as we aren't the easiest of clients! no question was stupid question,her patience is never ending. After losing a property then buying another she mad everything easy and effortless, i had complete trust and faith in the process. I would not hesitate to recommend Sarah and her team and i would always go back to her should we move again......sorry Sarah :)
Debbie · 10 June 2023
Agent replied · 23 October 2024
Hi Debbie, Thank you for your lovely review. Feedback like this means the world to us. Sarah and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotI had a very positive experience…
I had a very positive experience working with Mazie Wood. She helped me find and secure a rental apartment quickly and smoothly. Mazie was professional, responsive, and supportive throughout the entire process.
Greg · 20 February 2026
★★★★★ 5/5
TrustpilotMuhammad is the best!
Me and my partner have been looking for a home for a few months now as we are expecting our first child, Mohammad has been the best person we have ever spoke with, he helped us to get our home that we were looking for and has been the best when it comes to breaking down next steps etc. My partner and I would recommend Mohammad to anyone looking for property to let. 10/10 service, couldn’t be happier
Jamie · 22 June 2022
Agent replied · 23 October 2024
Thank you, Jamie, for reviewing your experience at Beal's Shirley Office! Muhammad and his team will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
★★★★★ 5/5
TrustpilotI’m very happy with my experience with…
I’m very happy with my experience with the property management team especially Hayley as my flat is in the process of being totally renovated due to a fire in the kitchen. Hayley has kept me updated with the costings, the time scale, plus sending me photos of the work being done. Hayley and I have worked together re the colour scheme and she has taken on board my ideas.Today Hayley WhatsApp me from the flat so that I could see the progress of the work being done.
Jaqui · 16 August 2024
★★★★★ 5/5
TrustpilotI have used Beal's Estate Agents for a…
I have used Beal's Estate Agents for a number of years. I have recently had some very challenging tenants and the support, help and guidance provided by Beal's, over the past year, and more specifically over the last 6 months has been invaluable. The proactiveness and support I received from Ben Temperton was greatly appreciated and the work that Ben and Maxine Faulkner did, behind the scenes, managing a number of issues with the tenant without me having to get involved was exceptional. You both went above and beyond to support me, and for this I am extremely grateful.I would love for Ben and Maxine to get applauded for the good work they are doing and the service they are providing to their customers. Your kindness, compassion and expertise has not gone unnoticed.
Sima · 11 March 2022
Agent replied · 23 October 2024
Hi Sima, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We have passed on your positive feedback to Maxine and Ben they are very grateful! Have a good day :)
★★★★★ 5/5
TrustpilotThank you Lauren & team
Lauren and her team at Beals have been amazing. I can highly recommend them. Professional, understanding and helpful throughout the whole process. We have been kept up to date regularly and always got a swift response when we have asked questions. I have dealt with many agents recently and they are by far the best... especially Lauren Marie Collins who has been such great support through the stresses of moving house!
Jayne · 1 March 2023
Agent replied · 23 October 2024
Thank you, Jayne, for reviewing your experience at Beals Park Gate Office! Lauren will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day!
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