Beals Shirley reviews

★★★★★ 5/5

Trustpilot

A very massive thank you to Zoe who has…

A very massive thank you to Zoe who has helped us find our perfect home! Answered every question honestly and based our viewing on a "no BS" policy which was highly appreciated! Everything has moved forwards without any issues and we'll be moving into our new property month end! Emails were quick and efficient, responses were within a very short space of time. No hanging about which I felt was very professional! Thanks a mil Zoe! I have dealt with previous agents and none have come close to the way you have conducted yourself.

Casey · 19 February 2024

★★★★★ 5/5

Trustpilot

First Class

Our previous Letting Agent had our rental property on their books for months with hardly a viewing and I was getting very concerned about finding new tenants to cover our financial outgoings. Within a matter of days of switching to Anstey (now Beal's) we had several viewings lined up and a couple of weeks after that a signed contract for the next rental year. We were relieved and grateful to Rhys and his team for making this process quick, easy and painless and we're happy to say all subsequent dealings with them have been exactly the same! Even asking more recently for a recommendation for a good, reliable local plumber Rhys replied within hours and his plumber proved to be just that. An easy 5 star recommendation.

Liz · 17 February 2024

★★★★★ 5/5

Trustpilot

Professional, friendly & efficient

As a tenant I've had a really great experience over the last 3 years in the same property.1: Rhys has been my primary contact from the day I was shown round my flat. He responds quickly to questions, is efficient and friendly. He's a real asset to the business. 2: The Beals online property file is a very useful tool for tenants. It lets you upload pictures of any maintenance issues that might arise, and schedules visits from contractors. It also allows you to view your tenancy details.I'm very glad to be with Beals; Rhys has made the experience a very positive one. He's a very genuine guy and is a great example of how to work in property and still be a decent person.Mike R

Mike · 16 February 2024

★★★★★ 5/5

Trustpilot

New Property Search

Searching for a property has been really stressful, but after meeting up with Jasmin on our viewings, she was incredibly kind and professional. She certainly knows how to put people at ease. She listened to what we wanted and what we were looking for and has made this whole process incredibly easy and stress free. Everything has been sorted by Jasmin and she has kept Me updated every step of the way through emails and phone calls. It has actually been a pleasure looking for a property this time, and that is all thanks to the wonderful Jasmin.

James · 17 January 2024

★★★★★ 5/5

Trustpilot

We purchased a house through Beals…

We purchased a house through Beals Estate agents, our journey started early November. We met Emily at the property, she was professional and offered really great tips, on the potential of the property etc. She was straight to the point on what the seller wanted, which put us in the best position. She rang the day after the viewing and we put our offer on the property!Emily was our go to, she was thorough and constantly requesting updates from us, the seller and the lawyers. The whole process will be done by early Jan, I want to say Emily being on the ball has really ensured for us to get through the interim period quicker than prev estate agents we have dealt with.Emily has been a pleasure to deal with, always has a smile, friendly and great communication! I couldn’t have had, a more positive experience and she is a credit to Beals.Thank you!

Brandie · 20 December 2023

★★★★★ 5/5

Trustpilot

First class.I can't tell you how impressed I was…

I can't tell you how impressed I was with the service provided by Beal's but especially Hannah who was from start to finish so professional friendly and helpful it was not an easy process for me personally but once I was shown the flat and all the details provided you just know don't you. Just wanted to thank you so much for everything as I have told her she has completely changed my new life and made me so happy.

Keith · 15 December 2023

★★★★★ 5/5

Trustpilot

5 STAR SERVICE with Beales

Having initially used a national estate agent on our house sale, we moved to Beales from a friends recommendation. 5 star service from start to finish . Katie Healey helped us through the whole journey, and we cannot thank her enough for ensuring we got there smoothly . We would recommend Beales to anyone wanting to move house . A small personable team, very professional , very personable , and gets the job done on what could be a very stressful house move . Thank you to Tony Beale and Katie Healy for all their hard work. Thoroughly recommend Beales .

Joanna · 12 November 2023

★★★★★ 1/5

Google

Mohammed was 10 minutes late arriving at the property and had no idea the state of the property and yea apologised but also said he would phone an hour after because he knew I was interested. He also then said he would phone me back after I had phoned him with who the landlord would choose but again I had to chase him. I left it as he was meant to phone me back but over a week on and still nothing and property is no longer online so I can only assume it has gone and he didn’t want to talk to me with the outcome 🤷🏻‍♀️ very poor experience/ customer relations

Steph · 11 November 2023

★★★★★ 5/5

Trustpilot

Lucy was so so helpful and made every…

Lucy was so so helpful and made every bit of our experience wonderful! Would definitely recommend talking to her :-)

Sophie · 21 September 2026

★★★★★ 5/5

Trustpilot

Exceptional

Oh dear, Harry is exceptionally amazing! Talk about patience I literally call him daily, and he always ensures that all my concerns are addressed. If there were 10 stars, I would definitely give him all 10! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Punu · 21 May 2026

★★★★★ 5/5

Trustpilot

Simon has been the agent helping me…

Simon has been the agent helping me with finding the ideal property for me and my daughter for the past two weeks. He understood immediately what i like and made sure he showed me only places that would suit our needs. Once we secured a property, we faced some challenges with the process and he went above and beyond my expectations. I never imagined someone being so kind and helpful !!! If i was to find a property again, I would definitely ask for Simon again!!

Paola · 8 April 2025

★★★★★ 5/5

Trustpilot

Rhian Barton has been really helpful…

Rhian Barton has been really helpful with my search for a new property. She is a pro-active estate agent that keeps me updated on relevant properties and developments with applications. Very professional and friendly. Highly recommended.

Andrix · 22 May 2026

★★★★★ 5/5

Trustpilot

Highly recommend

Cannot recommend highly enough. We recently purchased our 1st home & a lovely woman by the name of Lucy Watt made the process so much easier for us, exceptional on all fronts - communication, friendliness, professional & helpful! She helped make a stressful time less stressful & help answer any questions we had along the way. No effort was too much! Thanks again Lucy, very appreciated & an amazing asset to your team!

Kayleigh · 27 February 2024

★★★★★ 5/5

Trustpilot

Holly woodings (southsea )

Holly woodings (southsea ) absolute legend ,shown me around so many properties and was such a joy each time, Holly has always made me feel comfortable and at ease and knew exactly what I wanted, lovely young lady, I never felt rushed when viewing.Holly was always polite and pleasant and answered all my questions she also sounded so excited for me when she said the landlord wanted to except me. Hopefully everything goes well and I move into the perfect house .

KD · 18 September 2023

★★★★★ 5/5

Trustpilot

Annabel Swift

Spoke to Annabel Swift at 9.00am this morning regarding a problem with a recently completed Tenancy agreement.She spoke to the prospective Tenants immediately & by early afternoon had a correctly completed agreement signed by all parties.

Nigel · 21 May 2026

★★★★★ 5/5

Trustpilot

I wanna say huge thank you yo J…

I wanna say a huge thank you to Jessica bishop for what she done with me because of her I got a house. She did helped me a lot all the time, always answers in the right time no delayed. She is a really helpful person, I had a bad experience with most of the agent from another company but Beals company is the best specially Jessica more professional and helpful. I wanna say to her thank you a lot for your time, advice, and help.

Ily · 14 September 2023

★★★★★ 5/5

Trustpilot

Beal's Estates Agents is highly professional

Beal's Estates Agents is highly professional in the conduct of their business. Special mention goes to Jasmin and team. Communication with clients is just superb, timely and professional; update on progress, use of emails, website account, telephone and texts gives the convenience and prompt access when relaying information. High level of confidentiality is applauded, whenever an external part is involved they seek consent and confirmation at every stage. Staff at Beal's Agents are so friendly and most importantly, they thrive in assisting clients by offering personal advice peculiar to the client needs.

Miriam · 14 September 2023

★★★★★ 5/5

Trustpilot

Highly recommend Lewis Rose

Highly recommend Lewis Rose! He was friendly, professional, and very knowledgeable about the properties he showed me. He took the time to explain everything clearly and made me feel comfortable throughout. Great agent to work with.

Kris · 19 May 2026

★★★★★ 5/5

Trustpilot

Katie has been a great help to me…

Katie has been a great help to me through this rather stressful experience. She has taken the time to explain things in great depth to me . She is a very patient and understanding young lady and I will actually miss our little conversations She has put my mind at rest and she has given me advice which paid off . Thank you Katie . In answer to the following question “ date of experience “. It has been ongoing for a few months “.

Julie · 25 August 2023

★★★★★ 5/5

Trustpilot

I am selling my property though Beals

I am selling my property though Beals, Shirley branch. The team was amazing . Oliver was very good and helpful in the initial part of the sale. Once the sale has been agreed, the file been passed on to Katie Healey. She is the best person in this whole process. She is good in gold over phone / emails. She keep chasing all parties and update every one at least once a week to know each other whets going on whare we are. I have to say big thank you to Katie .

Mr · 24 July 2023

★★★★★ 5/5

Trustpilot

Muhammad has been absolutely fantastic…

Muhammad has been absolutely fantastic with helping us in our search for an apartment to rent. Prior to this, I was overwhelmed and fed up with viewings and not being satisfied. Muhammad listened to us and found us something that was perfect for us; he went out of his way to get things done quickly and overall I'm extremely satisfied with his service. I would recommend Beal's estate agent to anyone looking to let or buy as all the staff were very nice and we really appreciated the expectionally high service we received from Muhammad.

Mary · 13 July 2023

★★★★★ 5/5

Trustpilot

Dream Bungalow

Working with Katie Healey from Beals as our sales progressor during the purchase of our dream bungalow was an absolute pleasure. Katie's exceptional communication skills were evident throughout the entire process, keeping us informed and involved on a daily basis. Her dedication to providing clear updates and her ability to articulate complex information in a friendly and approachable manner were truly outstanding.From the start, Katie took the time to understand our needs and preferences, establishing a solid foundation of understanding. She consistently went above and beyond, ensuring regular communication through phone calls, text messages and emails. Her attention to detail, promptness, and ability to explain legal and financial matters in a straightforward manner were exceptional. Katie's passion for her work shone through, and her commitment to our satisfaction made her a true professional. Without a doubt, Katie Healey is an sales progressor who excels in communication and provides an exceptional level of service.

Kay · 11 July 2023

★★★★★ 5/5

Trustpilot

Accommodating and kind

Urgent move into the area, thankfully I have the lovely Jess to help me out. She was there from viewing right through to getting settled in. Always at the end of an email or phone call for any questions I had or anything I needed help with. when it came to moving, Amber and Jess were both Swift in organising the change over and collection of keys so I could get in quickly. So accommodating to my needs as far as timescale and urgency. Even now I’m in the flat, Jess is still at the other end of an email or phone.

Natalie · 6 July 2023

★★★★★ 5/5

Trustpilot

Outstanding Experience with Beal's Estate Agency and Jessica!

Working with Beal's estate agency was a fantastic experience, and Jessica, their super friendly agent, made it even better.Throughout the process, Jessica's professionalism and expertise were evident. She was always available to answer our questions and provided valuable insights. She always worked around us and was helpful along every step of the way.Thanks to Jessica and the Beal's team, finding a new home was hassle-free. Their commitment to excellence, made a significant difference.I highly recommend Beal's to anyone in need of a real estate agency that truly values their clients. I am grateful for their outstanding service.

Igor · 7 June 2023