Every review we hold for the Southampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFantastic Service
I recently dealt with Emma at Beals on the purchase of a new property. The service was second to none, and along with Louise and Lauren who helped answer some queries, the process was made to be very easy. I can highly recommend using them again, they seem to communicate far better than I’ve experienced previously. Thanks for your help all.
Louis · 8 June 2023
Agent replied · 23 October 2024
Thank you, Louis, for reviewing your experience at Beals Park Gate Office! Emma and the team will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
★★★★★ 5/5
TrustpilotManaged to list my property very…
Managed to list my property very quickly. All enquiries were answered. Great communication.
Robert · 10 September 2026
Agent replied · 22 September 2026
Thank you for leaving this review, it is much appreciated.
★★★★★ 5/5
TrustpilotParris did a great job arranging…
Parris did a great job arranging firedoor certifications for me. Thank you
R · 15 September 2026
Agent replied · 22 September 2026
Thank you for your 5 star review, we will ensure Parris is aware.
★★★★★ 5/5
TrustpilotAbsolutely amazing team!
The park gate sales team are the most helpful, trustworthy and friendly people I have ever had the pleasure to meet. One person in particular Emma is amazing, she goes above and beyond to help her client, she made my experience with beals estate agents stress free. Thank you all so much it means the world to have an amazing experience, I would recommend you all to anyone and everyone. Thank you!
Anna-Jane · 8 March 2022
Agent replied · 23 October 2024
Hi Anna, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
★★★★★ 5/5
GoogleI’m writing this to encourage those looking for a reliable estate agent, that Isobel was next to perfect. A genuine lovely girl who went more than the extra mile to help me get my first home. From the first time we were put in contact right down to the final paper signings, Isobel was super responsive, professional, knowledgeable and happy to answer all the questions a first time buyer had! I highly recommend Beals to anyone reading this review as they clearly have a great recruitment team with an eye of passionate employees, and always put the customer first! One last thank you to Isobel for being such a star.
Alfie · 15 March 2024
★★★★★ 5/5
TrustpilotSatinder was a delight to work with
Satinder was a delight to work with. Made the experience a pleasure.
Anna · 20 May 2026
★★★★★ 5/5
TrustpilotOver the course of our near two-year…
Over the course of our near two-year relationship, I have found Lucy Watt and her team at Beals to be both professional and well-versed in the property market. Any person looking to sell their property should definitely contact this team. Everyone is extremely personable, and I highly recommend them.
Lauren · 19 February 2024
Agent replied · 23 October 2024
Hi Lauren, Thank you so much for sharing your feedback with us. Lucy was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotRenting from Beals
We have rented our house for the past 2 years from Beals. They are an amazing company to deal with especially Brett Gambling. He is such a gentleman and has been a great source of information when our previous landlord sold the property. His reassurance made all the difference to our peace of mind. Well done Beals and a big well done Brett. Ann & Paul Hollingworth
Ann · 18 October 2024
★★★★★ 5/5
TrustpilotGreat experience
We’ve been with Beals for the last 3 years and now we had to move houses and that’s how we’ve met Jess. She’s made every single step so much easier and reassuring. Jess has been very attentive and kind and helped us so much with our difficult situation. Made the whole process run smoothly. Beals hired someone great.
Ariadne · 5 July 2023
Agent replied · 23 October 2024
Thank you, Ariadne, for reviewing your experience at Beal's Fareham Office! Jess will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
★★★★★ 5/5
TrustpilotThank you to Zoe
Thank you to Zoe, first time private renting and couldn't thank you enough you answered every question that myself and my wife had. Manage to get everything done in a short space of time which helped us out alot. Very polite and responded to emails in brilliant timing.
Shay · 19 February 2024
Agent replied · 23 October 2024
Hi Shay, Thank you so much for sharing your feedback with us. Zoe was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotVery efficient...tied up when job was…
Very efficient...tied up when job was finished....Paris List was most helpful...
Customer · 19 May 2026
★★★★★ 5/5
TrustpilotThank you Oliver and Beals for a great service
I have been renting my property through Beals for 2 years now and I can say the service has been incredible!I am very pleased with the service and guidance received from Oliver in particular. Oliver has always offered me great help and advice, which I have always taken on board and acted on. Fantastic customer service and communication throughout! 100% recommended 😎Thank you Oliver and everyone at Beals for a great service 😊
Salma · 19 August 2021
Agent replied · 23 October 2024
Hey Salma, thanks for taking the time to leave us a review! We are over the moon that you have continued to rent your property through us and we are happy that Oliver has been incredibly helpful.
★★★★★ 5/5
TrustpilotExperienced
Experienced - I have had dealings with the Company for a long time. Darren is now older than me when I first met him, by many years! In that time he has proved to be very capable and understanding of property and business issues. The cars he drives reflect his current status and ability. Team player and good man manager, probably caused his loss of hair but at least he retains his charm.
Chris · 7 August 2021
Agent replied · 23 October 2024
Hey Chris, thanks for your incredibly funny feedback! We are over them moon that Darren has made your experience with Beals positive!
★★★★★ 5/5
TrustpilotI would like to say a huge thank you to…
I would like to say a huge thank you to Olly who’s been extremely helpful in securing a property in the last few days. I’m so made up.. I have a new home!Your knowledge, helpfulness, great communication skills are outstanding. Thank you Olly. I would totally recommend Beal’s to anyone buying their first home! Jan C.
Jan · 14 July 2023
Agent replied · 23 October 2024
Hi Jan,, thank you for reviewing your experience with Beal's! Olly and the entirety of the team were delighted hear you had a great moving experience with us. We hope you have a great day :)
★★★★★ 5/5
TrustpilotMarketing options were explained very…
Marketing options were explained very clearly. Property was on the market within a week of valuation with a well prepared brochure.
Garey · 20 February 2026
★★★★★ 5/5
TrustpilotGreat service
I used Beal's when I was looking to move house. I found the service that I received from Charles, second to none. He was professional and friendly, and handled any questions I threw at him well. Although, I haven't found the right property for me yet, I will definitely be using Beal's in the future and would highly recommend Charles.
K · 1 March 2023
Agent replied · 23 October 2024
Hi, Thank you for your lovely review. Feedback like this means the world to us. Charles and the entirety of the team were delighted to hear you had such a great experience with us and we hope you find your perfect property soon! Have a great day! :)
★★★★★ 5/5
TrustpilotNew letting instruction
My experience with Aisha and Suman was brilliant. Thank you both for a smooth hassle free transaction. It was a pleasure to deal with you both as you communicated very well, I was never pressured into anything, you guys were very honest and up front and expectations were set and met, along with finding 2 suitable candidates on the first viewing.
Venus · 24 January 2023
Agent replied · 23 October 2024
Hi Venus, thank you for reviewing your experience with Beal's Bitterne! Aisha, Suman and the entirety of the team were delighted hear you had a great moving experience with us. We hope you have a great day :)
★★★★★ 5/5
GoogleDan and Olly were extremely helpful during the process of our recent house sale.
Dan sent numerous emails every day towards the end of the transaction. Constantly pushing the process forward, due to the buyers solicitors being extremely slow and inefficient.
What should have been an easy no chain transaction took 6 months, it would have been longer without Beales expertise. Thanks guys.
Helen · 11 November 2022
Agent replied · 10 November 2024
Hi Helen, Thank you ever so much for taking the time to review Beal's Southampton Office. Dan, Ollie, and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
★★★★★ 5/5
TrustpilotRhys has done it again .
Rhys has done it again .Rented our properties for another year professional friendly service with a great team behind him . We have known and used Rhys formerly know as Anstey for a number of years now , always gets the job done.Thanks Jeff & Kim
JEFFREY · 16 February 2024
Agent replied · 23 October 2024
Hi Jeffrey, thank you for taking the time to review your experience with Anstey. Rhys will be delighted to hear this! Have a good day :)
★★★★★ 5/5
TrustpilotBeals Experience
Lucy Watt from Beals was fantastic in the process of selling our property. Was diligent and responsive with viewer feedback, arranging viewings and handling offers. Would recommend Lucy and Beals to anyone looking to sell or buy a property in the area.
Dan · 2 May 2024
Agent replied · 23 October 2024
Hi Dan, thank you for taking the time to review your experience with Beal's. Lucy will be delighted to hear this! Have a good day :)
★★★★★ 5/5
TrustpilotEsmee was so helpful in dealing with our search for our forever home.
Esmee was so helpful in dealing with our enquiry. We are not the easiest of people but she kept her cool and showed us around the properties that were of interest. She gave us our space to have open discussions but was on hand to help with advice when it was needed.
Tammy · 18 September 2023
Agent replied · 23 October 2024
Hi Tammy, thank you for taking the time to review your experience with Beal's Gosport. Esmee will be delighted to hear this! Have a good day :)
★★★★★ 5/5
TrustpilotWow what a superstar Jasmine is!
Wow what a superstar Jasmine is!! She worked beyond our expectations to get our rental over the line she never gave up and argued our cause all the way mediating between ourselves and the landlord to a great outcome. Highly recommend both Beales and especially Jasmine.
Darren · 1 February 2024
Agent replied · 23 October 2024
Hi Darren, Thank you so much for sharing your feedback with us. Jasmine was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotVery supportive
This was my first time having to deal with Beals Estate Agents and it was a very pleasant experience. Jess was very helpful and supportive and didn't give up on the process even when I've already given up and thought I would need to just keep looking for a property.
Kat · 2 November 2023
Agent replied · 23 October 2024
Hi Kat, Thank you for your lovely review. Feedback like this means the world to us. Jess and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
★★★★★ 1/5
TrustpilotPoor quality of service
Poor quality of service. As a landlord deciding to use Beales was a big mistake. They really don’t care about providing a quality service or supporting the landlord. If you decide to use Beales to manage your property, you will quickly learn that the most important thing to them is getting anyone into your property for the sake of securing the monthly agent fees.
Fed · 18 August 2022
Agent replied · 23 October 2024
Good Morning, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to feedback@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.
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