Trusted Agent profile · Southampton

Beals Bitterne reviews in Southampton

4.8

★★★★★ Excellent

1,962 reviews across 2 platforms

361 Bitterne Road, Bitterne, Southampton, SO18 5RR, SO18 5RR

Beals's office in Southampton, at 361 Bitterne Road, is rated 4.8 out of 5 across 1,962 reviews on two platforms, including 126 Google reviews rated 4.5.

Google logo

4.5 / 5

126

Reviews on Google

This office

Trustpilot logo

1,836

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Esmee was so helpful in dealing with our search for our forever home.

Esmee was so helpful in dealing with our enquiry. We are not the easiest of people but she kept her cool and showed us around the properties that were of interest. She gave us our space to have open discussions but was on hand to help with advice when it was needed.

Tammy · 18 September 2023

Agent replied · 25 October 2024

Hi Tammy, thank you for taking the time to review your experience with Beal's Gosport. Esmee will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Wow what a superstar Jasmine is!

Wow what a superstar Jasmine is!! She worked beyond our expectations to get our rental over the line she never gave up and argued our cause all the way mediating between ourselves and the landlord to a great outcome. Highly recommend both Beales and especially Jasmine.

Darren · 1 February 2024

Agent replied · 25 October 2024

Hi Darren, Thank you so much for sharing your feedback with us. Jasmine was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Very supportive

This was my first time having to deal with Beals Estate Agents and it was a very pleasant experience. Jess was very helpful and supportive and didn't give up on the process even when I've already given up and thought I would need to just keep looking for a property.

Kat · 2 November 2023

Agent replied · 25 October 2024

Hi Kat, Thank you for your lovely review. Feedback like this means the world to us. Jess and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)

5/5

Trustpilot

Oliver Lewis, Brighton & Hove

As a landlord with a portfolio of 11 flats, I needed one person to go to with any issue on any of the flats. That person is Oliver Lewis. He has made a great difference to my working life because he is professional, helpful and responsive, as well as being very pleasant.

Sarie · 19 June 2026

1/5

Trustpilot

Poor quality of service

Poor quality of service. As a landlord deciding to use Beales was a big mistake. They really don’t care about providing a quality service or supporting the landlord. If you decide to use Beales to manage your property, you will quickly learn that the most important thing to them is getting anyone into your property for the sake of securing the monthly agent fees.

Fed · 18 August 2022

Agent replied · 25 October 2024

Good Morning, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to feedback@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.

5/5

Trustpilot

Lovely person/company

Louise was really lovely and informative to speak to. Very helpful and as soon as I am ready to actually make my move will be going straight back for her to market my house. Can highly recommend her and also Christine the financial advisor there.

Lisa · 16 February 2024

Agent replied · 25 October 2024

Hi Lisa, Thank you so much for sharing your feedback with us. Louise was delighted to hear this. We hope you have a great day!

5/5

Google

I recently rented a property from the Bitterne branch. Holly was absolutely great when showing me round the property (I needed a second visit to measure up for curtains), and Suman et al were great at keeping me informed, communicating my requests to the landlord, and sorting out the documentation.

Nicolas · 25 October 2023

Agent replied · 24 October 2024

Hi Nicolas, thank you for taking the time to review your experience with Beal's Bitterne. Holly and Suman will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Recommendation for Beales Estate Agents

Dan and Olly were extremely helpful during the process of our recent house sale. Dan sent numerous emails every day towards the end of the transaction. Constantly pushing the process forward, due to the buyers solicitors being extremely slow and inefficient. What should have been an easy no chain transaction took 6 months, it would have been longer without Beales expertise. Thanks guys.

Helen · 14 September 2022

Agent replied · 25 October 2024

Thank you, for reviewing your experience at Beals! Dan and Ollie will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day!

5/5

Trustpilot

Beals Estate Agents were fab

Beals Estate Agents were fab! From start to finish, I thought they were friendly, helpful, professional and honest. I would highly recommend them. Katie healey in sales was a really big help and I can’t thank her enough. Thank you Beals.

Sophie · 30 April 2024

Agent replied · 25 October 2024

Hi Sophie, Thank you so much for sharing your feedback with us. Katie was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Thanks to the team....

I write regarding a very professional experience I have recently had with Beals. Dealing with Emma in the office couldn't have been easier, nothing was too much work, and even speaking to Lauren and Lou when Emma was tied up left me feeling valued as a customer. Thank you very much. Keep it going!

Andy · 4 July 2023

Agent replied · 25 October 2024

Hi Andy, Thank you for your lovely review. Feedback like this means the world to us. Emma, Lauren & Louise were delighted to hear you had such a great experience with us! We hope you have a great day! :)

5/5

Trustpilot

Beal's best among its peers.

I had a great experience with Beal's Estate Agents. Coming from another country trying to settle down with your family is quite going to be difficult getting an apartment but Beals made it so seamless. Thanks to Amber, Rebecca and her team of professionals who made it possible with ease. I would gladly recommend Beals anytime, anyday and anywhere to anyone.Amber is the best!

Ola · 12 July 2022

Agent replied · 25 October 2024

Hi Ola, thank you ever so much for your lovely feedback! Amber, Rebecca, and the entirety of the team were delighted to hear that you had a great moving experience with us. Thank you for sharing your feedback. Have a lovely day!

5/5

Trustpilot

I've been looking for a flat of my own…

I've been looking for a flat of my own and after having bad times with other estate agents I found my experience with Beale's a smooth and pleasant one. Daniel Back has been helpful in every aspect and I can't recommend him enough. Although I haven't found the place for me yet he has been doing his utmost to point me in the right direction and has been very patient.

Craig · 23 August 2021

Agent replied · 25 October 2024

Hey Craig, thank you so much for leaving us a review. We are over the moon that Daniel has made your experience with us pleasant. We hope that you find your dream home soon!

5/5

Trustpilot

Excellent service. Helpful and friendly staff.

Excellent service from Chloe who made us feel valued and important. Aisha was also very helpful. Beals were the only Estate Agent who I could actually have a one to one conversation with. Would definitely recommend Beals to anyone looking to rent.

Maria · 30 March 2024

Agent replied · 25 October 2024

Hi Maria, Thank you ever so much for taking the time to review Beal's Bitterne Office. Chloe, Aisha and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

5/5

Trustpilot

So please with the work of Kelsey with…

So please with the work of Kelsey with moving into our new home! There was quite a few difficulties that she helped sort and worked hard all day everyday for about a week sorting them and helping my family move before our holiday! Would highly recommend her if anyone is looking for a new place to live!! 10/10

Alex · 17 February 2023

Agent replied · 25 October 2024

Hi Alex, thank you for reviewing your experience with Beal's! Kelsey and the entirety of the team were delighted hear you had a great moving experience with us. We hope you have a great day :)

5/5

Google

Beals have been fantastic from start to finish in finding us our perfect house, both Suman & Aisha in the Bitterne branch were lovely and incredibly professional and we would definitely use them again, the whole process was very quick and easy. Big thank you to Suman and Aisha!

Emily · 25 October 2023

Agent replied · 24 October 2024

Thank you, Emily, for reviewing your experience at Beals Bitterne Office! Suman & Aisha will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

5/5

Trustpilot

Muhammad was helpful and friendly

Muhammad was approachable and friendly. The property I was shown matched my needs. Muhammad took the time to explain things in detail ensuring he had covered all the relevant areas. He gave me time to consider my decision, then followed up with me. I found it reassuring working with Muhammad.

Derek · 18 September 2023

Agent replied · 25 October 2024

Hi Derek, Thank you ever so much for taking the time to review Beal's Shirley Office. Muhammad and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

5/5

Trustpilot

Excellent Service

Fantastic Service from Lettings Team!

De · 15 September 2026

Agent replied · 24 September 2026

Thank you for leaving this review, it is much appreciated.

5/5

Trustpilot

We had a viewing with Isabella today…

We had a viewing with Isabella today and she was really helpful, made us feel really welcoming and comfortable viewing the property.

Lily · 21 May 2026

Agent replied · 27 May 2026

Thanks for the review, it is much appreciated.

5/5

Trustpilot

Selling a house

Lucy has been so great. I have been a bit nervous about the process but she has been reassuring at every stage and I’m confident beales will provide the service we need! Professional, friendly and knowledgeable. Really happy with the service so far!

Kate · 20 February 2024

Agent replied · 25 October 2024

Hi Kate, Thank you ever so much for taking the time to review Beal's. Lucy and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

5/5

Trustpilot

I had a great experience with this…

I had a great experience with this letting agency from start to finish. They took the time to understand my requirements and helped me find a property that perfectly matched my needs. Throughout the entire process, the team was professional, responsive, and always willing to answer any questions I had.

Hera · 18 June 2026

5/5

Trustpilot

I found Finlay Cheal helpful warm and…

I found Finlay Cheal helpful warm and sympathetic when I received No fault Eviction Notice. He guided me through a tricky time

Wendy · 19 May 2026

Agent replied · 27 May 2026

What a great review, this is wonderful news.

5/5

Google

Selling our home through Beales Estate agent in Bitterne,. I cant thank Dan and his amazing team enough for their constant professionalism and service during this stressful time. Beales really do it make it as easy as it can to move and they are there to hold your hands from the beginning to the completion of the move. THANK YOU

Sara · 25 October 2022

Agent replied · 24 October 2024

Hi Sara, thank you for taking the time to review your experience with Beal's Bitterne! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)

5/5

Google

Ive had all sorts of issues letting a property over the years with other letting agents seemingly trying to rip off both sides at once but Beals Bitterne is like a breath of fresh air. Fair approach, plenty of updates, precise information, honesty and the sense that they treat the tenants fairly as well. All round its a great service!

Ian · 25 October 2022

Agent replied · 24 October 2024

Thank you, Ian, for reviewing your experience at Beal's Bitterne Office! The team will be overjoyed to hear that you've had such a positive letting experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.

5/5

Trustpilot

Very Pleased From Start to Finish

Very pleased from start to finish with the house sell, having lived there for over 30 years, it was initially overwhelming.

Valerie · 22 May 2026

Agent replied · 27 May 2026

What a great review, this is wonderful news.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Beals's Google reviews

Questions about Beals Bitterne

How many reviews does Beals Bitterne have?

Beals's Southampton office has 1,962 reviews across two platforms: 126 on Google, 1,836 on Trustpilot (across the whole business).

What is Beals Bitterne's rating?

Beals Bitterne is rated 4.8 out of 5 across all 1,962 reviews, and 4.5 out of 5 on Google from 126 reviews.

Where is Beals's Southampton office?

Beals Bitterne, 361 Bitterne Road, Bitterne, Southampton, SO18 5RR, SO18 5RR.

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