Beals Bitterne reviews in Southampton

★★★★★ 5/5

Trustpilot

Renting through Beals

We recently rented a house through Beals and were assisted by one of their agents, Helen. We were thoroughly impressed by her friendly and approachable demeanor. From our first interaction, she made the process smooth and stress-free, answering all questions with patience and providing clear guidance, and even organised multiple viewings to help us make the final decision. If you're looking for a rental and appreciate working with someone who combines professionalism with a friendly attitude, we highly recommend Helen. Beals also assisted with moving bills and services to the new house, which means it is hassle-free and we didn't need to worry about previous tenants' providers.

Teja · 9 September 2024

★★★★★ 5/5

Trustpilot

Excellent service

I had a brilliant experience in using beals. I had a faulty tap at one of my properties and they were really quick and professional in getting it sorted. In particular one of the staff called Dion was really helpful and professional in getting the contractors in to come and sort the problem. She got it sorted in a really good time scale and I was really happy with the final product. Will definitely be using beals again.

Shay · 5 August 2022

★★★★★ 5/5

Trustpilot

exceptional service and communication

Sarah has looked after us exceptionally , as we aren't the easiest of clients! no question was stupid question,her patience is never ending. After losing a property then buying another she mad everything easy and effortless, i had complete trust and faith in the process. I would not hesitate to recommend Sarah and her team and i would always go back to her should we move again......sorry Sarah :)

Debbie · 10 June 2023

★★★★★ 5/5

Trustpilot

Big thank you to Sue Harris

Big thank you to Sue Harris, she helped so much with my tenancy and was very efficient.

Fin · 22 June 2026

★★★★★ 5/5

Trustpilot

Excellent and professional

Excellent and professional. Always helpful. With thanks to Fin in particular who was always responsive and supportive.

James · 19 June 2026

★★★★★ 5/5

Trustpilot

Muhammad is the best!

Me and my partner have been looking for a home for a few months now as we are expecting our first child, Mohammad has been the best person we have ever spoke with, he helped us to get our home that we were looking for and has been the best when it comes to breaking down next steps etc. My partner and I would recommend Mohammad to anyone looking for property to let. 10/10 service, couldn’t be happier

Jamie · 22 June 2022

★★★★★ 5/5

Trustpilot

I have used Beal's Estate Agents for a…

I have used Beal's Estate Agents for a number of years. I have recently had some very challenging tenants and the support, help and guidance provided by Beal's, over the past year, and more specifically over the last 6 months has been invaluable. The proactiveness and support I received from Ben Temperton was greatly appreciated and the work that Ben and Maxine Faulkner did, behind the scenes, managing a number of issues with the tenant without me having to get involved was exceptional. You both went above and beyond to support me, and for this I am extremely grateful.I would love for Ben and Maxine to get applauded for the good work they are doing and the service they are providing to their customers. Your kindness, compassion and expertise has not gone unnoticed.

Sima · 11 March 2022

★★★★★ 5/5

Trustpilot

I’m very happy with my experience with…

I’m very happy with my experience with the property management team especially Hayley as my flat is in the process of being totally renovated due to a fire in the kitchen. Hayley has kept me updated with the costings, the time scale, plus sending me photos of the work being done. Hayley and I have worked together re the colour scheme and she has taken on board my ideas.Today Hayley WhatsApp me from the flat so that I could see the progress of the work being done.

Jaqui · 16 August 2024

★★★★★ 5/5

Trustpilot

Millie Shrimpton

Millie Shrimpton [who looks after my buy-to-let] is always polite, helpful and responds in a timely fashion.

Michele · 1 October 2026

★★★★★ 5/5

Trustpilot

Thank you Lauren & team

Lauren and her team at Beals have been amazing. I can highly recommend them. Professional, understanding and helpful throughout the whole process. We have been kept up to date regularly and always got a swift response when we have asked questions. I have dealt with many agents recently and they are by far the best... especially Lauren Marie Collins who has been such great support through the stresses of moving house!

Jayne · 1 March 2023

★★★★★ 5/5

Trustpilot

Amazing Andy!

Andy made our moving process flawless. He was very professional and precise, responding to emails in a timely manner and providing detailed answers. We are very grateful to have had him as our lettings negotiator.

Carlo · 22 January 2026

★★★★★ 5/5

Trustpilot

Massive thanks to Stacey and his team!

Massive thanks to Stacey and his team! Searching for and purchasing a buy to let property and becoming landlords for the first time was daunting to say the least.But the helpfulness, professionalism, can do attitude and reassurance demonstrated right from the start by Stacey and his team including Rebecca, Shelby and Lucy, to name but a few, definitely made the experience easier. We thank you all for your help with our purchase and look forward to working with you as our managing agent.

Will · 7 August 2024

★★★★★ 4/5

Trustpilot

Got the property sold!!

To be honest, initially everything was all good, everyone keen to get the property sold....which they did on the second viewing i think it was??Then....maybe not everything quite so good, i wasn't being kept up to date on anything, nor were my emails etc being replied, until the area manager got involved..To be fair, Stacey Walters kept on top of everything, chasing things up with 3 sets of solicitors & kept me updated on everything....so would i use them again??Id have to say yes, but i would make sure Stacey was aware that i was back again in order to ensure that he kept abreast of each stage etc.

Bob · 6 August 2024

★★★★★ 5/5

Google

Mazie wood is absolutely amazing gets things done in a timely manner she’s a lovely girl would definitely recommend her and charters. 10/10 ☺️

Abigail · 11 August 2026

★★★★★ 5/5

Trustpilot

Natalia was really helpful and helped…

Natalia was really helpful and helped me find a place and I signed the tenancy agreement after 8 days. I would get a call back as soon as possible if Natalia was out of the office. The staff at Bitterne are very helpful, polite and friendly. Will use Beales again in the future

Amanda-jane · 1 May 2024

★★★★★ 5/5

Trustpilot

Excellent service

Yes, Sam was very friendly and provide a lot of information during the flat viewing.

Gladys · 18 June 2026

★★★★★ 5/5

Trustpilot

Best Rental Agent in Southampton

My wife and I bought a house in Southampton 20 years ago for our daughter while at university. After she left we let the property through a series of agents. (We live near Gloucester so could not do it ourselves).For all of that time we used a number of agents, and had problems with them all, some much worse than others. And then we discovered Beals and their Silver Rent Guarantee Service, and would recommend it highly to anyone.Adrian Pryke was our main contact and he could not have been more helpful.Our only regret is that we did not discover them sooner.Geoffrey

Geoffrey · 24 November 2021

★★★★★ 1/5

Trustpilot

They will never, ever take you off of their email list

Stop bloody emailing me! I have unsubscribed from their emails about 10 times and they don't stop. I've never rented from them and I only called them once to book a viewing and they have incessantly emailed me about properties ever since. Shut up, go away, get bent

Will · 22 September 2026

★★★★★ 5/5

Trustpilot

I cannot rate this company any higher…

I cannot rate this company any higher for the way they have walked me through selling my sister in laws house (she is now in a care home) keeping me updated at every stet.

Phil · 19 May 2026

★★★★★ 5/5

Trustpilot

Molly who runs Beal's maintenance side…

Molly who runs Beal's maintenance side of things at the companies Head Office is a 5star member and should awarded employee of the month, every month she 1st class at what she does always does what she says she's gonna do and certainly where possible try's to give the best and fairest deal's for the landlord's and tenant's. truly spot on 100% effort and achievement.

Alan · 12 June 2023

★★★★★ 5/5

Trustpilot

Ease of moving with the help of Chané Cauldwell

Just recently moved into my first home with beals. Started very confused and had no idea what to do but our letting agent Chané Cauldwell made it seem so simple and easy! Extremely grateful for all the help she gave and patience she had. Highly recommend her and Beals as a whole. Thank you

Consumer · 2 March 2024

★★★★★ 5/5

Trustpilot

Friendly Agents, Quick Replies, and Always Helpful

Moving is always stressful, but the stress of the situation is always negated by a great estate agent - which Beal’s Bitterne provided. Our agent, Natalia, was honestly phenomenal. Friendly even when I was sending an onslaught of emails, panicking about every possible thing and asking any viable question. Natalia found us a lovely flat early on, wasn’t put out by us asking to view it more than once, answered all our questions (within 24 hours but often much sooner) and worked really hard to get us in the property as quick as possible. Even when our move in date was delayed, Beals were helpful, worked with us and understood the stress while trying their best to reassure and mitigate anything they could. Natalia even went to the flat and oversaw our WiFi installation when we were unable to - going above and beyond. As my first non-student property to rent, Natalia and Beal’s have shown what it’s like to treat tenants as humans, and provide an excellent and largely painless experience. Highly recommend.

Sam · 18 June 2024

★★★★★ 5/5

Trustpilot

Extremely amazing and helpful

I want to say a very big thank you to Mohamed of Southampton branch for his professionalism and quick response each time I needed clarification on the next step when I was trying to get a house. Thank you for helping me get an amazing apartment. Thank you Mo for all your help all through the process. You are truly amazing...

Ranti · 14 September 2023

★★★★★ 5/5

Trustpilot

Joe Oakley

Joe Oakley has been responsible for organising the general repairs recently on a property I own.

Carol · 25 May 2026