Beals Bitterne reviews in Southampton

★★★★★ 5/5

Trustpilot

Ms Rebecca Thayre was very supporitve…

Ms Rebecca Thayre was very supporitve and flexible arranging the viewing for me. She's been very helpful with all the procedures and taking care of my business carefully. As a foreigner I've been meeting many obstacles and her kindness is a great help for me. Thanks to her I managed to get my family a home of our dreams.

Adam · 3 November 2022

★★★★★ 5/5

Trustpilot

Jessica Bishop is a star

From the start Beal's were fantastic, always encouraging and eager to help. Jessica Bishop was amazing. From the first phone call to the day we picked up the keys she was there answering any and all questions. She made us feel valued and gave us the opportunity and chance that alot of other places didnt. Great company and Jessica is a true gem. Thank you so much

Kizzie · 25 June 2024

★★★★★ 5/5

Trustpilot

First of all l would like to thank…

First of all l would like to thank Jasmin for the unwavering support she did on my property search for rent she is a diamond indeed. She was so helpful in every step of my successful tenancy. Beals and all your employees you are a company which l recommend to anyone who need five star best services. Continue the good work.

Kudakwashe · 30 September 2024

★★★★★ 5/5

Trustpilot

Great

Esmee was very helpful and gave a lot of information when my partner and I viewed a house. Esmee was also very helpful and understanding that I couldn’t answer the phone in the day due to my job, so we’d email, which I really appreciated. Thank you Esmee.

Customer · 17 September 2023

★★★★★ 5/5

Trustpilot

Had a few issues with the property i…

Had a few issues with the property i rent and everything has been dealt with efficiently and professionally by Katie

Andy · 22 May 2026

★★★★★ 5/5

Trustpilot

Zoe has been fantastic from start to…

Zoe has been fantastic from start to finish. Every query I had about the property was never too much of an ask with Zoe. Consistent updates, same day responses and high quality professionalism. Deserves a promotion in my opinion 👏

Ally · 6 March 2024

★★★★★ 5/5

Trustpilot

simply the best

we have used Beals for the sale of 3 homes and have received excellent service every time. we would like to give a special thank you to Lucy Watt Lauren and Brettfrom waterloovile who have all been fantastic. Thank you.

Trevor · 27 February 2024

★★★★★ 5/5

Trustpilot

Excellent

to start with the whole process was extremely hard work. then Katie Healey from Beales southampton got involved and personally ensured the smooth transition of the sale. would like to thank Katie and would recommend Beales to anyone wanting to sell or purchase a property.

Matthew · 2 November 2023

★★★★★ 5/5

Trustpilot

We have had Jess Bishop from the…

We have had Jess Bishop from the beginning when she showed us around the rental property we are about to move into. From the start Jess has been brilliant, always super helpful and nothing is ever too much trouble! Highly recommend! Thank you Jess! Sarah & Darren

Sarah · 14 September 2023

★★★★★ 5/5

Trustpilot

A big thank you to Jack from Beals

A big thank you to Jack from Beals, he was a great help and very knowledgeable about the area we were visiting. Made us feel at ease and able to answer any questions that we had - thank you again.

Leanne · 20 February 2024

★★★★★ 5/5

Trustpilot

We visited Beals for the first time…

We visited Beals for the first time seeking guidance on registering to be notified of properties in the local area. We also received great tips and guidance on viewing, applying, and the process that landlords go through with their properties. Adrian was fantastic and clear with his guidance on this, we were very thankful for the time he gave as it was near the time they closed.

Dan · 21 May 2024

★★★★★ 5/5

Trustpilot

At the heart of the community

We decided to select Beals as they well placed in the area. After meeting Lucy Watts and her team we were sure we had selected the best agents.Lucy was able to professionally demonstrate the process and milestones for selling our property.She and her team were practical and caring in their approach for which we are very grateful, Keep up the good work.

Paul · 14 August 2024

★★★★★ 5/5

Trustpilot

Excellent communication skills from in…

Excellent communication skills from in particular Katie meant an elongated process was brought to a satisfactory conclusion.Sale and purchase of a family members house /flat made better by her timely updates and all round helpfulness.Would definitely recommend Beals and in particular Katie .

Andrew · 27 November 2023

★★★★★ 5/5

Google

Having been a landlord for over a decade, Icannot recommend Beals enough as a letting agent. We dealt with Aisha from the Southampton branch and she literally goes above and beyond. What could have been a very stressful time after a difficult tenant was made so easy and stress free thanks to Aisha. Absolutely fantastic service for an exceptionally reasonable price.PositiveResponsiveness, Quality, Professionalism, Value

Claire · 25 October 2021

★★★★★ 5/5

Trustpilot

Great service

Beals have been so helpful in trying to find me a new property, especially Jessica bishop I feel she went above and beyond to help my find a house I really liked! She was constantly updating me and phoning me weekly to offer her support which I appreciated greatly, would recommend this estate agents and Jessica to everyone!

Customer · 8 August 2022

★★★★★ 5/5

Trustpilot

Chelsea has been amazing at taking us…

Chelsea has been amazing at taking us through the rental process for the first time. We viewed an initial property that wasn’t for us, but Chelsea kept trying to find us the perfect property. After many viewings with various letting agencies Beals and Chelsea have been outstanding. We couldn’t be happier to move on to our first property together, thank you Chelsea!

Milly · 2 August 2024

★★★★★ 2/5

Trustpilot

Overall awful

Overall awful! Do not use to rent your property.At first it all seemed good and Lucy was brilliant and the property was rented with tenants really quickly and if I couldn't get hold of who I needed to talk to she would ensure I received a reply and then would receive contact from the person I needed to talk. Truly fantastic at what she dose! We decided to pay for the silver service and what a waste of money that was.To begin with there was a few problems with the property and Beals contacted me and my husband went and completed the little jobs and on doing this my husband gave the tenants our phone number.If there was a problem my husband would be down within 24 hours to fix.However the weather took a turn and we had a problem with our roof. I was out of the country working and my husband couldn't do the roof.I asked Beals to get me quotes. However they failed and my husband has roofers out within 48hrs to look at the roof.We then when with a company to carry out the roof work.It was over 2 weeks before my tenant received a message for someone to look at the roof. Clearly this is not acceptable.The decision was then made to sell our property due to the stress it was causing.On the tenant moving out of the property there was damage caused.Beals sent an invoice to tenant basically to repaint it and they missed all the other faults with the property.Them being floor boarding missing, holes in the wall, oven being filthy,Burn on the window sill, rubbish being left in the garden, bathroom being filthy, blind being hung back up being covered in mould.I have had no response from beals and have called, emailed and had no response.What makes this worse I can see from the pictures of my claim was only the invoice for painting and none of the other points were being covered.I was awarded £200 that doesn't touch the surface.I am have now written a formal letter and I will take it to the Ombudsman.No one deserves this service please do not use.This has caused stress in my life and it should not of as I paid for a service and Beals failed to provide it!

Anonymous · 11 July 2023

★★★★★ 5/5

Trustpilot

We have just used Beales for the first…

We have just used Beales for the first time to let our property. Joseph Keaton was our agent ,he is very friendly and helpful and gave us good advice, and has kept us informed at every stage, and found us a tenant very quickly.Based on our experience I definitely recommend Beales for the service that they have provided to us .

Karen · 10 March 2022

★★★★★ 5/5

Trustpilot

Thank you Beals & Katie

Thank you Beals and especially Katie with the help of selling my property. Katie was highly professional, knowledgeable and lovely to work with. Katie worked endlessly to help with the sale of my property, keeping me informed throughout the whole process. So glad I chose Beals with the sale of my property and will definitely be using them in the future. Wonderful work Beals!

Megan · 17 June 2024

★★★★★ 5/5

Trustpilot

Emily is a real star

Emily is a real star, she has been so helpful throughout the whole process from the moment i met her at the viewing the whole thing has been a smooth process not to mention her really positive attitude

Michael · 22 February 2024

★★★★★ 5/5

Trustpilot

Natalia has been so helpful in finding…

Natalia has been so helpful in finding a perfect home for my husband and I that ticks all our boxes. She is always quick to respond to any questions we have, and has been very approachable and kind. We are very thankful.

Emily · 1 May 2025

★★★★★ 5/5

Trustpilot

Kelsey-Anne

Kelsey-Anne is personable, professional and efficient. I have appreciated her flexibility to fit in with my schedule as I don’t live locally and getting valuations can be difficult. I will stick with Beals because of this. Many thanks

Lin · 17 February 2024

★★★★★ 5/5

Google

Hannah from sales has been absolutely amazing. I am a first time buyer and have been getting pretty confused. Hannah has been proactive, informative and is making the process so much easier for me. I cannot recommend going for viewings with this estate agency any further than possible. Thank you for everything so far Hannah!

Lewis · 25 October 2022

★★★★★ 5/5

Trustpilot

Thanks to Katie Healey.

Second review for Beals. This time for Katie Healey my sales progressor who was the key to holding the move together with other agents and Conveyancers. Katie made frequent calls and emails to myself and others on a daily basis. I would recommend Beals as an agent. I had zero issues. Would definitely use again if I ever have to move. ThanksKevin

MR · 8 July 2024