Beals Bitterne reviews

★★★★★ 4/5

Trustpilot

I would recommend this company

I would highly recommend this company, especially if Fin is your main point of contact he works in the Worthing office. I was in a very difficult situation with my tenant who refused to leave my property, even after I had given the required two months’ contractual notice. Fin was incredibly helpful throughout the entire negotiation process and worked professionally with both parties to ensure the matter was resolved as smoothly and quickly as possible. I fully understood the tenants’ situation, and Fin handled everything in a fair, respectful, and professional manner while also making sure I was able to regain possession of my property without unnecessary delays.

Yvon · 20 May 2026

★★★★★ 5/5

Trustpilot

Friendly and professional agents with a personal touch.

Friendly and professional agents who made viewings simple with no pressure (shout out to Lucy in the Goring branch who went back out of hours to help us retrieve our kid's lost phone from one of the houses!). When it came to purchasing they were swift and communicated well. After the offer was accepted having Jane in the dedicated Sales Progression team after meant that everything moved as quickly as possible with queries dealt with efficiently and sympathetically. Highly recommended.

Lisa · 20 May 2026

★★★★★ 5/5

Trustpilot

I just want to thank Lily who was so…

I just want to thank Lily who was so personable and helpful when it came to looking at properties. She followed up promptly and gave me a wide range of suggestions that helped with my situation. If I ever needed the support again I’d definitely go to Lily, thank you!

Gabriella · 16 September 2026

★★★★★ 5/5

Trustpilot

Honesty and Praise

A special thanks to Jorgia Tye and Brett Colman at the Chandler’s Ford branch. Although the process of our sale is currently in its final stages, I wanted to leave this review to highlight the quite simply wonderful support, professionalism and very clear work ethic that has been given to us. All of the team have been friendly and willing to help whenever necessary. Jorgia’s kind and caring approach, along with willing to go above and beyond has meant a lot to us. Our appreciation must also be given to Brett, whose knowledge and dedication helped guide us throughout this process.

Ian · 23 September 2026

★★★★★ 5/5

Trustpilot

Dedicated team

We have bought and sold with charters interacting with the Goring branch and the sales progression team in Worthing central. Both experiences have been fantastic. Thank you! Particular shout out to Darren and Louis in Goring and Lisa in sales progression. Your commitment and dedication was unwavering. I would recommend without hesitation.

Lala · 22 May 2026

★★★★★ 5/5

Trustpilot

Excellent

Very responsive, the overall team are excellent. Chloe Bowers went above & beyond to help me find the property I wanted and was more than helpful all along. She communicated very well. Really excellent.

Cecilia · 15 September 2026

★★★★★ 5/5

Trustpilot

Michael was nothing short of fantastic…

Michael was nothing short of fantastic thoughout the whole process from calling us to recommend the property, all the way through to handing over the keys. He thought about us every step of the way, and kept us informed even when he still needed to wait for things to happen.

Ramza · 22 May 2026

★★★★★ 5/5

Trustpilot

Excellent Service

Edie has been the designated Property Relationship Manager for my flat in central Brighton for some months now. She's had quite a lot to deal with and is always efficient, knowledgeable and friendly. The company as a whole is highly recommended with great communication and regular updates for landlords.

Nicola · 19 May 2026

★★★★★ 5/5

Trustpilot

Thank you Rhian Barton.

Rhian Barton provided absolutely exceptional customer service from start to finish. I have always been renting property from estate agents but I have not yet came across such a friendly, professional, and always happy to help person. Rhian made the whole experience smooth and stress-free. Communication was excellent throughout, and nothing ever felt like too much trouble. I’m genuinely so pleased with the service received and would highly recommend Rhian to anyone looking for a reliable and supportive estate agent!

Momtaj · 26 May 2026

★★★★★ 5/5

Trustpilot

Exceptional

Oh dear, Harry is exceptionally amazing! Talk about patience I literally call him daily, and he always ensures that all my concerns are addressed. If there were 10 stars, I would definitely give him all 10! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Punu · 21 May 2026

★★★★★ 5/5

Trustpilot

Rhian Barton has been really helpful…

Rhian Barton has been really helpful with my search for a new property. She is a pro-active estate agent that keeps me updated on relevant properties and developments with applications. Very professional and friendly. Highly recommended.

Andrix · 22 May 2026

★★★★★ 5/5

Trustpilot

Highly recommend Lewis Rose

Highly recommend Lewis Rose! He was friendly, professional, and very knowledgeable about the properties he showed me. He took the time to explain everything clearly and made me feel comfortable throughout. Great agent to work with.

Kris · 19 May 2026

★★★★★ 5/5

Trustpilot

Molly is a superstar

Molly is a superstar! I had one day to view and find a rental property due to my relocation for work. What started a very stressful move because so much easier when Molly managed to work her calendar to fit me in to a last minute viewing for the perfect property. She identified my requirements and found me the perfect property.

Corey · 18 June 2026

★★★★★ 5/5

Trustpilot

Rhai has been really supportive in…

Rhai has been really supportive in finding me a convenient and affordable space. She is always sending me updates of places that suit my preference, and always on time for all viewings.

Sedinam · 22 May 2026

★★★★★ 1/5

Trustpilot

Not so good p

I don’t normally leave reviews on other people’s behalf but this situation is outrageous. My friend moved into a lovely flat, or so we thought, and the following issues occurred: no hot water for 3 months, no fridge shelves, shower completely broken, building materials left through the flat, and no working plug sockets in the kitchen. Not only did half of their flat not function, but they were promised a free months rent for all of these troubles. To this day, no free rent or discount or money has been given back. Embarassing quite frankly.

Claire · 19 May 2026

★★★★★ 5/5

Trustpilot

Would recommend

Lucy was great. We were juggling another offer at the same time and needed things to move quickly, and she made sure we didn't miss out on the flat we really wanted. She was responsive and efficient throughout. Would highly recommend Lucy and the team.

Lucy · 22 September 2026

★★★★★ 5/5

Trustpilot

Georgia from the office in Worthing has…

Georgia from the office in Worthing has been really helpful with any concerns towards the property we rent. We are very appreciate, she has always been compassionate and communicated very well!

Ellie · 22 May 2026

★★★★★ 5/5

Google

The whole process has been really nice and smooth. Natalia has been amazing. She has helped answer any questions I have had and she has been keeping in contact throughout the whole process to ensure I was up to date with what was going on. A really positive first time renting experience. Thank you so much Natalia.

Lauren · 17 September 2025

★★★★★ 5/5

Trustpilot

Sue Villa (Brighton and Hove) has been supporting me to…

Sue Villa has been supporting me to find a property. She is super supportive and actively listens to her clients needs and steers towards that.

Natalie · 23 May 2026

★★★★★ 4/5

Google

From the start of the buying process Alan and the team were very helpful. Good communications with us and they were very willing to set up multiple visits to arrange for surveys and checks. They also did a good job of ensuring the purchase went through when action needed taking to get it over the line.

Tom · 25 August 2025

★★★★★ 5/5

Trustpilot

Taylor bray has been really helpful in…

Taylor bray has been really helpful in sorting things out , he understands and does everything he can to help , he’s also friendly and gets back to emails withen a good space of time , thank you Taylor

Emily · 18 September 2026

★★★★★ 5/5

Google

Chloe was really nice to my family on the day of our viewing, she showed us around and was professional all through the process. Although we didn’t proceed with the property due to distance to our Son’s school we would be more than happy to secure another property with Chloe and the team at Bitterne.

Abisola · 25 August 2025

★★★★★ 5/5

Trustpilot

Agents have been very proactive

Agents have been very proactive, with a special mention for my Property Manager Parris - ever since making the first introduction call to me, every interaction has been really good: efficient, professional, proactive, approachable, friendly, completely “on it”. As the landlord I know I’m in really good hands, communication for both me and the tenants is swift, queries are resolved quickly and amicably, and the property cared for. Totally recommended!

Angela · 20 May 2026

★★★★★ 5/5

Trustpilot

Everyone at Charter Estates agents were…

Everyone at Charter Estates agents were warm and welcoming when I did my viewing. They were all well informed on the property and happy to help with any questions and worked hard to ensure that we could have another viewing at the property that we liked the most.

Customer · 16 September 2026