Trusted Agent profile
★★★★★
1,949 reviews across 2 platforms
361 Bitterne Road, Bitterne, Southampton, SO18 5RR, SO18 5RR
Beals's Southampton office at 361 Bitterne Road is rated 4.8 out of 5 across 1,949 reviews on two platforms, including 126 Google reviews rated 4.5.
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
TrustpilotRight from the start everyone was very…
Right from the start everyone was very professional [ Phil Northover ] and when the property was sold Mr Gary Hansford stepped in and Gary was a smashing fella to have sorting out the final touches thank you very much guys S Capell and family
5/5
TrustpilotWe purchased a house through Beals and…
We purchased a house through Beals and Lauren was our main point of contact - from the first viewing through to the completion, Lauren was excellent. She was great at communication, arranged several viewings for us and kept us in the loop throughout the whole process. Lauren even went above and beyond at a viewing to help locate a water stopcock and wasn’t afraid of getting dirty! Lauren was a pleasure to do business with and as first time buyers, we hugely appreciated her professionalism, knowledge and support. Thank you Lauren!
Hi Jess, Thank you for your lovely review. Feedback like this means the world to us. Lauren and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
TrustpilotKatie Healey -sales progressor & Oliver at Shirly Branch
Katie did an excellent job for my property sale. She is really helpful all the times and very communicative. Always respond to any queries in the same day. She also helped me in previous property sale and she is exceptional and I haven't seen a person like her in the property sales department. She is a great asset to Beals and love to work with her in the near future. I have to say big thank to Oliver at Shirly branch as well. He is also really helpful thought the process from start to date. Thank you so much to both of you .
Hi Suresh, Thank you for your lovely review. Feedback like this means the world to us. Oliver, Katie and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
Trustpilot5 STAR : Although I have rated this experience…
Although I have rated this experience as 5 star this is due to one person. Katie Healey Sales Progressor for Beals sales team. In what was a long and arduous drawn out sale and had it not been for Katie’s relentless chasing of purchasers and Solicitos I’m sure it would still continuing. Katie was always pleasant and positive even when she was banging her head against a wall to get the simplest of responses to up date us. Thank you Katie for all that you did to get the sale to exchange and completion. Richard and Nicky.
Hi Richard, Thank you for your lovely review. Feedback like this means the world to us. Lucy was delighted she could provide you a great experience with us! We hope you have a great day! :)
5/5
TrustpilotGreat team
Nice and easy process moving in, helpful when issues are discussed. Rhian was amazing and made sure any issue was resolved as soon as possible :)
5/5
TrustpilotSatinder was a delight to work with
Satinder was a delight to work with. Made the experience a pleasure.
Thanks for the review, it is much appreciated.
5/5
TrustpilotRented a flat through Beals.
Rented a flat through Beals.I saw a 2 bedroom flat I wanted to rent after just coming out of a divorce, I went into Beals and spoke with Lucy Watt who I cannot recommend enough. Lucy went above and beyond to ensure the process was as stressless and smooth sailing as possible due to the current situation, I also felt she was quite empathetic and I could fully trust Lucy with helping me to secure a safe environment for myself and young child to live.
Hi Courtney, Thank you so much for sharing your feedback with us. Lucy was delighted to hear this and so please she could provide you a great experience with us. We hope you have a great day!
5/5
TrustpilotRealistic, Honest & get the job done
Carly was my first point of contact, She came round, Looked around briefly & listened. She was friendly, approachable, informative and helpful, most importantly not pushy just knowledgable and gave options for what we wanted to achieve. We were not ready initially and she again, listened and didn't over contact! When we decided to go with Beals, Carly came round and again, being very experienced, was not pushy but listened, questioned & gave options allowing us to make the decision we felt happy with. I then also dealt with Jade who dealt with the viewings - which came thick and fast! Communication was great and We had an offer after just 5 viewings in less than 1 week. We acheived a decent price and I couldn't be happier with the service so far. I would absolutely reccommend Beals to anyone!
Hi Amy, Thank you for your lovely review. Feedback like this means the world to us. Carly and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
5/5
TrustpilotBeals makes moving less stressful
As everyone knows moving to a new is very stressful. But Beals in Bitterne were great in bringing those stress levels down. We met Chloe at the property and she was very friendly and helpful. After seeing the property and wanting it, Chloe advised we phone office which we did. Aisha was brilliant in organising and responding to our questions.Natalia was also a great help and very friendly and helpful. We are very grateful for the quick and efficient service we received from these ladies.
Thank you, Chrissie, for reviewing your experience at Beals Bitterne Office! Chloe, Aisha & Natalia will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
TrustpilotHighly Recommended
From day 1 Lucy Watt was exceptionally helpful in guiding us through the sale / buying, even when things went a little awry her positive and professional approach gave us reassurance, even after the move completed Lucy continued to give us support in tidying up some of the outstanding issues.It would be remiss of me not to mention Lauren Reeder who also stepped in to assist us with the move and was always there to give advice and help when we needed it.A BIG thank you to you ladies I would most certainly recommend Beal's to anyone buying or selling
Thank you, Robert, for reviewing your experience at Beals! Lucy will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
TrustpilotA very massive thank you to Zoe who has…
A very massive thank you to Zoe who has helped us find our perfect home! Answered every question honestly and based our viewing on a "no BS" policy which was highly appreciated! Everything has moved forwards without any issues and we'll be moving into our new property month end! Emails were quick and efficient, responses were within a very short space of time. No hanging about which I felt was very professional! Thanks a mil Zoe! I have dealt with previous agents and none have come close to the way you have conducted yourself.
Thank you, Casey, for reviewing your experience at Beals! Zoe will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
TrustpilotVery efficient...tied up when job was…
Very efficient...tied up when job was finished....Paris List was most helpful...
Thanks for the review, it is much appreciated.
5/5
TrustpilotFirst Class
Our previous Letting Agent had our rental property on their books for months with hardly a viewing and I was getting very concerned about finding new tenants to cover our financial outgoings. Within a matter of days of switching to Anstey (now Beal's) we had several viewings lined up and a couple of weeks after that a signed contract for the next rental year. We were relieved and grateful to Rhys and his team for making this process quick, easy and painless and we're happy to say all subsequent dealings with them have been exactly the same! Even asking more recently for a recommendation for a good, reliable local plumber Rhys replied within hours and his plumber proved to be just that. An easy 5 star recommendation.
Hi Liz, thank you for reviewing your experience with Beal's! The entirety of the team were delighted hear you had a great experience with us. Thank you for your lovely review. We hope you have a great day :)
5/5
TrustpilotProfessional, friendly & efficient
As a tenant I've had a really great experience over the last 3 years in the same property.1: Rhys has been my primary contact from the day I was shown round my flat. He responds quickly to questions, is efficient and friendly. He's a real asset to the business. 2: The Beals online property file is a very useful tool for tenants. It lets you upload pictures of any maintenance issues that might arise, and schedules visits from contractors. It also allows you to view your tenancy details.I'm very glad to be with Beals; Rhys has made the experience a very positive one. He's a very genuine guy and is a great example of how to work in property and still be a decent person.Mike R
Hi Mike, Thank you for your lovely review. Feedback like this means the world to us. Rhys and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
TrustpilotLocked out - Katie is amazing
Katie Salisbury was amazing in helping me when I was locked out of the house due to a broken lock! She had it looked at within and hour and a locksmith there to repair it and get us into the house in less than 5 hours on a Monday, thank you so much Katie your a star
5/5
TrustpilotNew Property Search
Searching for a property has been really stressful, but after meeting up with Jasmin on our viewings, she was incredibly kind and professional. She certainly knows how to put people at ease. She listened to what we wanted and what we were looking for and has made this whole process incredibly easy and stress free. Everything has been sorted by Jasmin and she has kept Me updated every step of the way through emails and phone calls. It has actually been a pleasure looking for a property this time, and that is all thanks to the wonderful Jasmin.
Thank you, James, for reviewing your experience at Beal's North End Office! Jasmin will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
TrustpilotBeals in Bitterne are fantastic
Beals in Bitterne have been so helpful with the sale of my flat. Every step of the journey the team has always been there with prompt responses to any queries.All members of the team are friendly and a special thank you to Carly and Jade who have really gone the extra mile to help a complicated sale be as stress free as possible. I will definitely recommend Beals to anyone needing property services dealt with professionally and swiftly.
Hi Paula, thank you for taking the time to review your experience with Beal's Bitterne. Carly & Jade will be delighted to hear this! Our staff are handpicked for their customer service, professionalism, and knowledge. Have a good day :)
5/5
GoogleWe would highly recommend Beal's in Bitterne. They have made our journey to our new home very easy and stress-free. Every time we had a question, we got the answer straight away. We felt we were very important customers, and always very well looked after. Big "THANK YOU" to the fantastic team (Jade Spencer, Carly Gale, and the others). We would like to send a special thanks you to Jade as she has started this incredible journey. Thank you very much for all your hard work and commitment throughout the process. Many thanks once again, Dominik and Milena
Hi Dom, Thank you for your lovely review. Feedback like this means the world to us. Carly, Jade and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
GoogleNatalia has been absolutely fantastic! She played a pivotal role in helping us discover the ideal home, even going the extra mile to directly notify us as soon as she found a pet-friendly property that met our needs. Our transition from a problematic previous residence to our current one has been nothing short of remarkable, and we couldn't be happier. I wholeheartedly endorse Beal's Estate & Letting Agents Bitterne, with a special commendation for Natalia, for making the entire process remarkably swift, straightforward, and hassle-free.
Hi Vanessa, Thank you for your lovely review. Feedback like this means the world to us. Natalia and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
TrustpilotEllie - Bishops Waltham
Ellie from Bishops Waltham did so much to help us get our offer accepted on our first home. Nothing has ever been too much trouble - she’s so personable, friendly and easy to talk to. All our emails have been responded to with urgency and we would hugely recommend her. Charlie, the Branch Manager, was also a pleasure to interact with and made the offer process feel completely stress free.
5/5
TrustpilotWe purchased a house through Beals…
We purchased a house through Beals Estate agents, our journey started early November. We met Emily at the property, she was professional and offered really great tips, on the potential of the property etc. She was straight to the point on what the seller wanted, which put us in the best position. She rang the day after the viewing and we put our offer on the property!Emily was our go to, she was thorough and constantly requesting updates from us, the seller and the lawyers. The whole process will be done by early Jan, I want to say Emily being on the ball has really ensured for us to get through the interim period quicker than prev estate agents we have dealt with.Emily has been a pleasure to deal with, always has a smile, friendly and great communication! I couldn’t have had, a more positive experience and she is a credit to Beals.Thank you!
Thank you, Brandie, for reviewing your experience at Beal's! Emily and the team will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
5/5
TrustpilotNatalia has been absolutely fantastic
Natalia has been absolutely fantastic! She played a pivotal role in helping us discover the ideal home, even going the extra mile to directly notify us as soon as she found a pet-friendly property that met our needs. Our transition from a problematic previous residence to our current one has been nothing short of remarkable, and we couldn't be happier. I wholeheartedly endorse Beal's Estate & Letting Agents Bitterne, with a special commendation for Natalia, for making the entire process remarkably swift, straightforward, and hassle-free.
Thank you, Vanessa, for reviewing your experience at Beal's Bitterne Office! Feedback like this means the world to us. Natalia will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
TrustpilotFirst class.I can't tell you how impressed I was…
I can't tell you how impressed I was with the service provided by Beal's but especially Hannah who was from start to finish so professional friendly and helpful it was not an easy process for me personally but once I was shown the flat and all the details provided you just know don't you. Just wanted to thank you so much for everything as I have told her she has completely changed my new life and made me so happy.
Thank you, Keith, for reviewing your experience at Beal's! Hannah will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
Trustpilot5 STAR SERVICE with Beales
Having initially used a national estate agent on our house sale, we moved to Beales from a friends recommendation. 5 star service from start to finish . Katie Healey helped us through the whole journey, and we cannot thank her enough for ensuring we got there smoothly . We would recommend Beales to anyone wanting to move house . A small personable team, very professional , very personable , and gets the job done on what could be a very stressful house move . Thank you to Tony Beale and Katie Healy for all their hard work. Thoroughly recommend Beales .
Hi Joanna, Thank you for your lovely review. Feedback like this means the world to us. Katie and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Beals's Southampton office has 1,949 reviews across two platforms: 126 on Google, 1,823 on Trustpilot (across the whole business).
Beals Bitterne is rated 4.8 out of 5 across all 1,949 reviews, and 4.5 out of 5 on Google from 126 reviews.
Beals Bitterne, 361 Bitterne Road, Bitterne, Southampton, SO18 5RR, SO18 5RR.
