Trusted Agent profile · Southampton

Beals Bitterne reviews in Southampton

4.8

★★★★★ Excellent

1,949 reviews across 2 platforms

361 Bitterne Road, Bitterne, Southampton, SO18 5RR, SO18 5RR

Beals's office in Southampton, at 361 Bitterne Road, is rated 4.8 out of 5 across 1,949 reviews on two platforms, including 126 Google reviews rated 4.5.

Google logo

4.5 / 5

126

Reviews on Google

This office

Trustpilot logo

1,823

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Lucy was so so helpful and made every…

Lucy was so so helpful and made every bit of our experience wonderful! Would definitely recommend talking to her :-)

Sophie · 21 September 2026

5/5

Google

We'd been looking for a property to rent for almost 3 months. After putting our names forward for a few we liked, with various estate agents, and being unsuccessful due to the highly competive current market, we were really disheartened by the whole process. Natalia called us up and went through details of a house she had that had just become available. Thanks to her we secured an amazing house that we cant wait to move into. Natalia was super efficient and responsive to all our questions and helped guide us through through whole process making a stressful situation much easier. Would highly recommend speaking with her if you're looking for somewhere to rent. Thanks for all your help Natalia.

Sam · 25 October 2023

Agent replied · 24 October 2024

Thank you, Sam, for reviewing your experience at Beals Bitterne Office! Natalia will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

5/5

Google

I've moved a fair few times in my life but honestly the process has never been easier than it was with Beals. They truly went above and beyond, helping me sort out moving between cities and getting everything handled quickly. They were always responsive and easy to get in touch with when necessary. Thank you so much to Suman, Aisha and Dagmara you made the everything so quick and easy and a lot of other estate agents could learn from you guys!!

Stephen · 25 October 2023

Agent replied · 24 October 2024

Hi Stephen, Thank you for your lovely review. Feedback like this means the world to us. Suman, Aisha & Dagmara were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)

5/5

Trustpilot

Simon has been the agent helping me…

Simon has been the agent helping me with finding the ideal property for me and my daughter for the past two weeks. He understood immediately what i like and made sure he showed me only places that would suit our needs. Once we secured a property, we faced some challenges with the process and he went above and beyond my expectations. I never imagined someone being so kind and helpful !!! If i was to find a property again, I would definitely ask for Simon again!!

Paola · 8 April 2025

5/5

Trustpilot

Highly recommend

Cannot recommend highly enough. We recently purchased our 1st home & a lovely woman by the name of Lucy Watt made the process so much easier for us, exceptional on all fronts - communication, friendliness, professional & helpful! She helped make a stressful time less stressful & help answer any questions we had along the way. No effort was too much! Thanks again Lucy, very appreciated & an amazing asset to your team!

Kayleigh · 27 February 2024

Agent replied · 25 October 2024

Hi Kayleigh, Thank you for your lovely review. Feedback like this means the world to us. Lucy and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)

5/5

Trustpilot

Holly woodings (southsea )

Holly woodings (southsea ) absolute legend ,shown me around so many properties and was such a joy each time, Holly has always made me feel comfortable and at ease and knew exactly what I wanted, lovely young lady, I never felt rushed when viewing.Holly was always polite and pleasant and answered all my questions she also sounded so excited for me when she said the landlord wanted to except me. Hopefully everything goes well and I move into the perfect house .

KD · 18 September 2023

Agent replied · 25 October 2024

Thank you, for reviewing your experience at Beal's Southsea Office! Feedback like this means the world to us. Holly will be overjoyed to hear your positive feedback :) We hope you have a great day.

5/5

Trustpilot

I wanna say huge thank you yo J…

I wanna say a huge thank you to Jessica bishop for what she done with me because of her I got a house. She did helped me a lot all the time, always answers in the right time no delayed. She is a really helpful person, I had a bad experience with most of the agent from another company but Beals company is the best specially Jessica more professional and helpful. I wanna say to her thank you a lot for your time, advice, and help.

Ily · 14 September 2023

Agent replied · 25 October 2024

Thank you, for reviewing your experience at Beal's Fareham Office! Jess & the team will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.

5/5

Trustpilot

Beal's Estates Agents is highly professional

Beal's Estates Agents is highly professional in the conduct of their business. Special mention goes to Jasmin and team. Communication with clients is just superb, timely and professional; update on progress, use of emails, website account, telephone and texts gives the convenience and prompt access when relaying information. High level of confidentiality is applauded, whenever an external part is involved they seek consent and confirmation at every stage. Staff at Beal's Agents are so friendly and most importantly, they thrive in assisting clients by offering personal advice peculiar to the client needs.

Miriam · 14 September 2023

Agent replied · 25 October 2024

Thank you, Miriam, for reviewing your experience at Beal's North End Office! Jasmin & the team will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

5/5

Trustpilot

Katie has been a great help to me…

Katie has been a great help to me through this rather stressful experience. She has taken the time to explain things in great depth to me . She is a very patient and understanding young lady and I will actually miss our little conversations She has put my mind at rest and she has given me advice which paid off . Thank you Katie . In answer to the following question “ date of experience “. It has been ongoing for a few months “.

Julie · 25 August 2023

Agent replied · 25 October 2024

Hi Julie, Thank you for your lovely review. Feedback like this means the world to us. Katie will be delighted to hear you had such a great experience with us! We hope you have a great day! :)

5/5

Trustpilot

Thank you

Kevin was amazing. Knowledgeable on properties and had a lovely working relationship with us. Thank you!

Eleanor · 22 September 2026

5/5

Trustpilot

Excellent property management.

Writing this review specifically to mention the outstanding Sam Wickens. I'm a tenant in one of their flats, and Sam is the most "on it" property manager I've ever met.

Craig · 19 June 2026

5/5

Trustpilot

Muhammad has been absolutely fantastic…

Muhammad has been absolutely fantastic with helping us in our search for an apartment to rent. Prior to this, I was overwhelmed and fed up with viewings and not being satisfied. Muhammad listened to us and found us something that was perfect for us; he went out of his way to get things done quickly and overall I'm extremely satisfied with his service. I would recommend Beal's estate agent to anyone looking to let or buy as all the staff were very nice and we really appreciated the expectionally high service we received from Muhammad.

Mary · 13 July 2023

Agent replied · 25 October 2024

Hi Mary, Thank you for your lovely review. Feedback like this means the world to us. Muhammad and the entirety of the team were delighted to hear you had such a great rental experience with us! We hope you have a great day! :)

5/5

Trustpilot

Dream Bungalow

Working with Katie Healey from Beals as our sales progressor during the purchase of our dream bungalow was an absolute pleasure. Katie's exceptional communication skills were evident throughout the entire process, keeping us informed and involved on a daily basis. Her dedication to providing clear updates and her ability to articulate complex information in a friendly and approachable manner were truly outstanding.From the start, Katie took the time to understand our needs and preferences, establishing a solid foundation of understanding. She consistently went above and beyond, ensuring regular communication through phone calls, text messages and emails. Her attention to detail, promptness, and ability to explain legal and financial matters in a straightforward manner were exceptional. Katie's passion for her work shone through, and her commitment to our satisfaction made her a true professional. Without a doubt, Katie Healey is an sales progressor who excels in communication and provides an exceptional level of service.

Kay · 11 July 2023

Agent replied · 25 October 2024

Hi Kay, Thank you for your lovely review. Feedback like this means the world to us. Katie and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)

5/5

Trustpilot

Accommodating and kind

Urgent move into the area, thankfully I have the lovely Jess to help me out. She was there from viewing right through to getting settled in. Always at the end of an email or phone call for any questions I had or anything I needed help with. when it came to moving, Amber and Jess were both Swift in organising the change over and collection of keys so I could get in quickly. So accommodating to my needs as far as timescale and urgency. Even now I’m in the flat, Jess is still at the other end of an email or phone.

Natalie · 6 July 2023

Agent replied · 25 October 2024

Thank you, Natalie, for reviewing your experience at Beal's Fareham Office! Amber & Jess will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.

5/5

Trustpilot

Outstanding Experience with Beal's Estate Agency and Jessica!

Working with Beal's estate agency was a fantastic experience, and Jessica, their super friendly agent, made it even better.Throughout the process, Jessica's professionalism and expertise were evident. She was always available to answer our questions and provided valuable insights. She always worked around us and was helpful along every step of the way.Thanks to Jessica and the Beal's team, finding a new home was hassle-free. Their commitment to excellence, made a significant difference.I highly recommend Beal's to anyone in need of a real estate agency that truly values their clients. I am grateful for their outstanding service.

Igor · 7 June 2023

Agent replied · 25 October 2024

Thank you, Igor, for reviewing your experience at Beal's Fareham Office! Feedback like this means the world to us! Jess and the team will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.

5/5

Trustpilot

Recommendation of Beals Estate Agents

The very friendly and helpful staff of Beal's Estate Agents certainly made the selling of our property easier, in particular Sarah Tyson was always cheerful, available for a chat and even when absent from the office ensured that we would be given assistance. Due to Sarah's hard work we were kept up-to-date at all times and in our opinion she went over and above her brief to ensure our selling experience went as smoothly as possible. Would not hesitate to recommend Beal's Estate Agents.

Jan · 2 June 2023

Agent replied · 25 October 2024

Hi Jan, Thank you for your lovely review. Feedback like this means the world to us. Sarah and the entirety of the team were delighted to hear you had such a great selling experience with us! We hope you have a great day! :)

5/5

Trustpilot

House sale

We put the house on the market last May just before alot of economic uncertainty. Over the next 7 months we accepted 5 different offers that fell through for varying reasons. Olly, Charles and the team were very good at keeping interest going in the property and keeping us informed. Finally completed in March- process helped by sales progressor- Katie - who was very helpful with this part of the process. Thanks to all the team for helping us complete the sale finally!

Clare · 15 May 2023

Agent replied · 25 October 2024

Hi Clare, Thank you ever so much for taking the time to review Beal's. Olly and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

5/5

Trustpilot

10 year tenancy

I have been a tenant under Beals for 10 years at the same property. Up until recently my point of contact changed a lot and the service I received wasn’t the best. However I have recently had Mollie-Mae West as my contact and she has been incredibly helpful and actually seems to care about any issues I may have. Even going as far as checking in after the fact to make sure any issues have been resolved/sorted out. IMO Mollie is a great asset to Beals and I cannot state enough how good it is to have someone so dependable and reliable as a contact :)

Lewis · 26 April 2023

Agent replied · 25 October 2024

Hi Lewis, Thank you so much for taking the time to review your experience with Beal's. We are so glad Mollie-Mae was able to provide you a great experience. Mollie-Mae is an amazing asset to the company and really loves her job. She is always wanting to help in the best way she can for all of our tenants and a pleasure to talk to. We hope you have a great day!

5/5

Google

Great service from Beals, they helped me find the best home to suit me and my family. I met Natalia for the viewing and she was very professional showing me the property The process was very smooth and they were very helpful and prompt answering all my questions over email, face to face and over phone calls. A big thanks to Chloe and Aisha for helping me with the application. I would highly recommend going with Beals I will not hesitate to recommend you to anyone I meet.

Zoe · 10 January 2025

1/5

Trustpilot

Bad experience today..

I had a viewing with one of your agents, Jasmin Warwick is her name. She was genuinely disinterested, in a rush-the whole viewing was less then 5 mins, didn't give us any information about the property we were viewing, didn't even say before hand that someone is still living there. She had no idea whether the flat comes with parking, even though it was specified on the website. Very unprofessional, not interested at all wether we wanted the property or not. I am sorry I have to give such a low rating, but the rating is for the whole experience,not the whole agency. Not helpful at all on this occasion.

Gabriela · 18 March 2023

Agent replied · 25 October 2024

Hi Gabriela, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated.Please could you send an email to info@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to look into this.We hope to hear from you soon.

5/5

Trustpilot

Genuine people do nice things consistently ....

Genuine people do nice things. Fortunately for me, my experience with the letting team at Beales has been a great one. The service, the care and the all round knowledge the team has, have allowed me to have valuable, virtually trouble free business liaison. I want to expand my portfolio but will do so in an area that has a Beales that can consistently cater to my standards. I recently needed particular help again with a emotional attachment of a property and was sensitively and caringly dealt with again by Amber.I am genuinely grateful for all the help.

Oliver · 2 March 2023

Agent replied · 25 October 2024

Hi Oliver, thank you for taking the time to review your experience with Beal's Fareham. Amber will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Dream home hunting

Micheal has been very helpful and professional throughout this whole process. His knowledge of my needs has been very useful as my time is not wasted with looking at different properties, when we have been to properties, Michael is able to answer my questions, in depth and no question is a silly one. Michael is very client focused and approachable, this has made finding my dream home a pleasurable experience! Thank you Michael

Customer · 15 September 2023

Agent replied · 25 October 2024

Hi, thank you for taking the time to review your experience with Beal's Southsea. Michael will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Experience service and 5 stars with my move

Experience service and 5 stars with my first move. Jay was excellent providing me with all the answers to any questions I asked. Them whole team could not do enough. As moving can be a daunting task. Very helpful and git a nice welcome pack to full of goodies. Will and have recommended their services to other people. And will continue to use them. Their only a phone call away if I need anything. Keep up the great work. And thank you again Jay.

Michael · 17 February 2023

Agent replied · 25 October 2024

Hi Michael, Thank you for your lovely review. Feedback like this means the world to us. Jay and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)

5/5

Trustpilot

Brilliant Letting Agents

I have worked with Anstey Lettings (now Beals) for the last 4 years and in particular with Rhys. He and the team have been brilliant. They have found excellent tenants, very efficient and reliable. I wouldn't dream of going anywhere else. I was a bit worried when the company had changer name but was relieved to find Rhys was still there and as helpful as ever!

Alma · 16 February 2024

Agent replied · 25 October 2024

Hi Alma, Thank you so much for sharing your feedback with us. Rhys was delighted to hear this. We hope you have a great day!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Beals's Google reviews

Questions about Beals Bitterne

How many reviews does Beals Bitterne have?

Beals's Southampton office has 1,949 reviews across two platforms: 126 on Google, 1,823 on Trustpilot (across the whole business).

What is Beals Bitterne's rating?

Beals Bitterne is rated 4.8 out of 5 across all 1,949 reviews, and 4.5 out of 5 on Google from 126 reviews.

Where is Beals's Southampton office?

Beals Bitterne, 361 Bitterne Road, Bitterne, Southampton, SO18 5RR, SO18 5RR.

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