Trusted Agent profile · Southampton · Hampshire

Beals Bitterne reviews in Southampton

4.8

★★★★★ Excellent

2,059 reviews across 3 platforms

361 Bitterne Road, Southampton, Hampshire, SO18 5RR

Part of Beals, see every office.

Beals's office in Southampton, Hampshire, at 361 Bitterne Road, is rated 4.8 out of 5 across 2,059 reviews on three platforms, including 186 Google reviews rated 4.7.

Google logo

4.7 / 5

186

Reviews on Google

This office

Facebook logo

4.4 / 5

52

Reviews on Facebook

Business-wide

Trustpilot logo

1,821

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Darren was absolutely amazing

Darren was absolutely amazing, it was our first time doing both transactions, selling and buying. With the lack of property out there meant deciding to put ours on the market was nerve racking but Darren assured us it would put us in the best position possible and that Beals would help every step of the way, they took care of the whole process.Darren made us feel comfortable, but his charming, fun whitty personality also made the transition so much fun, now who’s ever said that. Couldn’t recommend Darren and Beals enough

David · 11 August 2021

5/5

Trustpilot

Beals have been my letting agent for 8…

Beals have been my letting agent for 8 years, my tenants recently gave notice and Beals have been fantastic in finding new ones. The whole process has been very simple and Lucy and her team have kept me up to date throughout. Thoroughly recommended.

JW · 14 March 2022

Agent replied · 26 March 2024

Hi JW, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We have passed on your positive feedback to Lucy and her team they are very grateful! Have a good day :)

5/5

Trustpilot

Isobel

We had two fantastic viewings with Isobel yesterday. She was very friendly and knowledgeable, even recommending the second viewing to us and squeezing us in at the last minute of an already busy day for her. The homes were lovely and Isobel was a credit to the agency!

Caodhan · 5 June 2024

5/5

Trustpilot

Charles was magnificent in helping us…

Charles was magnificent in helping us find a new home! Charles was able to answer the many questions we had as buyers new to the area, we found him to be extremely professional and knowledgable.

James · 1 March 2023

Agent replied · 26 March 2024

Hi James, thank you for taking the time to review your experience with Beal's North End. Charles will be delighted to hear this! Have a good day :)

5/5

Google

The rental process with Beals has been seamless, right from the viewing, to picking up the keys! The online platform is user friendly, the contact with the agents has been a pleasure. Suman and Aisha, who my Nan and I have been dealing with, have been brilliant.. Fun, friendly and professional! It seems like they have a great vibe with each other in the office, and made us feel very welcomed when we came in to sign the contract. Would highly recommend. Thank you for all your help. Kind regards Ben

Benjamin · 30 May 2023

Agent replied · 25 March 2024

Hi Benjamin, Thank you for your lovely review. Feedback like this means the world to us. Suman, Aisha and the entirety of the team were delighted to hear you had such a great moving experience with us! Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day! :)

5/5

Trustpilot

Katie Healy kept us informed and helped…

Katie Healy kept us informed and helped out when there was a glitch. I would recommend them wholeheartedly.

Karen · 24 April 2024

Agent replied · 19 June 2024

Hi Karen, thank you ever so much for your lovely feedback. We hope you have a great day!

5/5

Trustpilot

good experience

I used the north end branch recently and have to say that leah was a great help, and made the process so much easier for me. Moving is such a stressful time and she made a lot easier.

S.Read · 10 November 2022

Agent replied · 26 March 2024

Hi, thank you for taking the time to review your experience with Beal's North End. Leah will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Amazing! Jessica was truly helpful

We recently moved house through the support of Jessica at Beals, she was absolutely amazing! All the questions we had, and we sure did have quite a few, was answered quickly and politely; she organised a viewing next day and liaised with the landlord for a prompt response and we were able to move in a little over a week after first contact! You’ll be in good hands with Jessica and Beals, couldn’t recommend her enough.

Elise · 15 September 2023

Agent replied · 26 March 2024

Thank you, Elise, for reviewing your experience at Beal's Fareham Office! Jess will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

5/5

Trustpilot

Great moving experience

Thank you to Rebecca at beal's in fareham. She made the process quick and easy and was very helpful with all of it and with any questions that needed answered. It was a great first time moving out experience

Fraser · 28 September 2022

Agent replied · 26 March 2024

Thank you, for reviewing your experience at Beal's Fareham Office! Rebecca will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.

5/5

Trustpilot

Highly Recommended

Zoe at Beales made the re letting of our flat a very easy process. I would highly recommend using Beales :)

Tia · 19 February 2024

Agent replied · 19 June 2024

Hi Tia, Thank you so much for sharing your feedback with us. Zoe was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Fantastic service & support.

My experience with Beals was fantastic! I had support throughout my move and Lauren was an absolute star. She communicated throughout and offered great advice and support when I hit a number of challenges.

Fay · 22 March 2023

Agent replied · 26 March 2024

Hi Fay, Thank you so much for sharing your feedback with us. Lauren was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Beals Bitterne

Thanks to Carly, Jade and Tracy at Beals in Bitterne for all their help with my property sale. They were always helpful and approachable which aided the successful sale. Highly recommend.

Hforrest · 18 June 2023

Agent replied · 26 March 2024

Hi, thank you for taking the time to review your experience with Beal's Bitterne Office! Carly, Jade & Tracy will be delighted to hear this! Have a good day :)

5/5

Google

Natalia is very professional yet so cheerful, pleasant, patient and helpful. I want to thank her for helping us secure a lodging. Thank you so much. Lovely experience

Kerre · 28 August 2023

Agent replied · 25 March 2024

Hi Kerre, thank you for taking the time to review your experience with Beal's Bitterne. Natalia will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Thanks to Aisha who has been fantastic

Thanks to Aisha who has been fantastic. Very responsive, helpful, everything asked was never too much. Feel very reassured that Beals are looking after me in my new rented home.

Jacob · 4 July 2023

Agent replied · 26 March 2024

Hi Jacob, Thank you for your lovely review. Feedback like this means the world to us. Aisha and the entirety of the team were delighted to hear you had such a great rental experience with us! We hope you have a great day! :)

5/5

Trustpilot

I had great service from Beals…

I had great service from Beals throughout the whole process. Oliver Sourmenidis was very quick and efficient in replying to any queries I had and the whole process was smooth! I highly recommend Beals!

Jack · 1 March 2023

Agent replied · 26 March 2024

Hi Jack, Thank you for your lovely review. Feedback like this means the world to us. Oliver and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)

5/5

Trustpilot

Akshay was a great help with my search…

Akshay was a great help with my search for a property. I didn’t end up moving in the end but still the customer service was Fantastic. Thanks!

Rahul · 18 September 2023

Agent replied · 26 March 2024

Hi Rahul, thank you for reviewing your experience with Beal's! Akshay and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)

1/5

Google

Dealing with them was fine for sorting the property out but some of their staff may need to brush up on what's normal and what's actually possible. Also they might want to express some interest in the state of the properties that they represent. So much condensation that your windows are completely soaked every day is not normal and according to one of their agents it's impossible to get rising damp in a flat. Here's a picture that shows otherwise.

Star_Knight1 · 30 April 2023

Agent replied · 25 March 2024

Hi Star, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to info@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to look into this. We hope to hear from you soon.

5/5

Trustpilot

A big thank you to Katie Healey for all…

A big thank you to Katie Healey for all her hard work helping our move go as smooth as possible

Wayne · 21 February 2024

Agent replied · 19 June 2024

Hi Wayne, thank you ever so much for your lovely feedback. We hope you have a great day!

5/5

Trustpilot

Professional & Caring …

We purchased a property from Beals which we now are the proud owners .it wasn’t an easy transaction (and none of which was down to Beals)Lauren-Marie Collins handled a lot of our purchase keeping us informed with a total breakdown of every stage ..with total professionalism and a caring attitude .I would totally recommend Beals in park gate the staff are amazing and nothing is to much trouble.

Carol · 17 February 2024

Agent replied · 19 June 2024

Hi Carol, Thank you so much for sharing your feedback with us. Lauren was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Helen was very professional and helped…

Helen was very professional and helped me throughout my whole experience in securing a home for me and my son.I would like to say thank you to her and the entire team who worked with her behind the scenes

Darling · 7 October 2024

5/5

Trustpilot

Excellent service from Beals

We had a tenant lined up for our rental property, but Beals took care of all the paperwork for us. It wasn't without its challenges, but Jess was amazing and chased the tenants until all the checks were in place. I would definitely recommend Beals for Lettings

Christine · 23 May 2024

5/5

Trustpilot

The service of beals estate agents was…

The service of beals estate agents was really superb especially Muhammad. He is very appoachable and efficient. His service doesn’t stop on the letting itself, he still continuously guides as we go through renting the property. I highly recommend this estate agency.

Dhonna · 10 March 2022

Agent replied · 26 March 2024

Hi Dhonna, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. Have a good day :)

5/5

Trustpilot

Great Agency!

Beals is a great letting agency. Their friendly team helped me and my partner find our flat.Special thanks to Annie and Aisha who would alert me every time a property became available and organise a viewing at a time that suited me!

Ollie · 8 March 2022

Agent replied · 26 March 2024

Hi Ollie, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)

5/5

Trustpilot

Natalie was very helpful and made the…

Natalie was very helpful and made the effort to ensure that my move went smoothly and without any issues

Nigel · 24 February 2024

Agent replied · 26 March 2024

Hi Nigel, thank you ever so much for your lovely feedback. We hope you have a great day!

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