Every review we hold for the Southampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you Lucy Watt
My wife and I requested a valuation on our home from Beal's. A lady named Lucy Watt performed this with such professionalism and arrived exactly on time. Lucy listened carefully to what we had to say about our home and added her own complementary views on our property. She clearly knows how to find and highlight key features of a property, which made our experience with her a very pleasant one.
MR · 5 March 2024
Agent replied · 19 June 2024
Hi, thank you for taking the time to review your experience with Beal's! Lucy will be delighted to hear this! Have a good day :)
★★★★★ 5/5
TrustpilotWe viewed a property with Annie and…
We viewed a property with Annie and we’re very keen to put a security deposit down, unfortunately the landlord decided to go with another tenant. However, the very same day Aisha called and said there was a similar property close by that had only just started viewings, we could view immediately and we loved it! Both Annie and Aisha made the process quick due to the prior disappointment we were a little apprehensive but our tenancy was handled efficiently and professionally.
Saffron · 11 November 2021
★★★★★ 5/5
TrustpilotThanks to Beals for a successful sale!
Stacey and the team did a great job on a challenging sale and brought it to a successful conclusion in time for Christmas! ~Thankyou!
Rob · 8 February 2024
Agent replied · 19 June 2024
Hi Rob, thank you ever so much for your lovely feedback. We hope you have a great day!
★★★★★ 5/5
GoogleNatalia has been very helpful every step of the way. She is always more than happy to help no matter what is it! Couldn’t recommend her enough, always goes above and beyond.
Kinga · 29 July 2023
Agent replied · 25 March 2024
Hi Kinga, Thank you for your lovely review. Feedback like this means the world to us. Natalia will be delighted to hear you had such a great experience with us! We hope you have a great day! :)
★★★★★ 5/5
GoogleExcellent service that the letting agents especially Aisha and Suman are very helpful, professional and efficient. They helped me find a good home with good value and complete all necessary procedures efficiently. Much appreciated!
Elaine · 30 May 2023
Agent replied · 25 March 2024
Thank you, Elaine, for reviewing your experience at Beal's Bitterne Office! Aisha & Suman will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
★★★★★ 5/5
TrustpilotEveryone who I encountered.
Everyone who I have encountered at Beals have been lovely to deal with, a special mention to Katie Healey sales progressor who was amazing.
Sara · 31 January 2024
Agent replied · 19 June 2024
Hi Sara, Thank you so much for sharing your feedback with us. Katie and the team were delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotBen In waterlooville
Had a really positive experience working with Beals to find a property for myself and my son. Ben was really professional and reassuring when it came to obstacles we had to overcome. Would recommend Beals to anyone looking to rent a property!
Mariah · 5 August 2022
Agent replied · 26 March 2024
Hi Mariah, thank you ever so much for your positive feedback. Ben will be delighted to hear this! We hope you have a great day :)
★★★★★ 5/5
TrustpilotWe couldn’t fault Josh Rahman’s…
We couldn’t fault Josh Rahman’s customer service. He gave us his number and was so easy to contact and liaise with. When I was busy at work he was quick to text reply back, gave me a call when he felt he need to to make the process faster and smoother. He was very well informed with the property he was showing us around and gave us all the information we needed and asked for. He also made the process very smooth and gave us the right Guidance as first time buyers.
Delbir · 12 July 2023
Agent replied · 26 March 2024
Thank you, Delbir, for reviewing your experience at Beal's Shirley Office! Josh will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
★★★★★ 5/5
TrustpilotMy topnotch renting experience
Myself and my wife had a flexible experience on our way to renting a new apartment. Meredith was our contact person and she was active to clarify and guide us on every step until we finally moved it. Thank you greatly.
Patrick · 22 October 2024
★★★★★ 5/5
TrustpilotExceptional Experience with Beals Agency and Jasmine
I recently had the pleasure of working with Beals Agency, specifically with their remarkable agent, Jasmine. I cannot express enough how impressed I am with the exceptional service and expertise provided by both the agency and Jasmine herself.From the very beginning, Jasmine exhibited a profound understanding of my needs and requirements. She took the time to listen attentively and patiently, ensuring she had a clear understanding of my goals. Her professionalism, knowledge, and attention to detail were evident throughout the entire process.Jasmine's expertise in the industry was truly remarkable. She provided valuable insights, creative ideas, and innovative solutions that exceeded my expectations. Her deep understanding of market trends and her ability to tailor strategies specifically to my needs was truly impressive.Furthermore, the level of communication and responsiveness from Jasmine and the Beals Agency team was exceptional. They promptly addressed any questions or concerns I had, keeping me informed and involved every step of the way. This open and transparent approach fostered trust and confidence in their abilities.Not only did Jasmine and the Beals Agency deliver outstanding results, but they also provided a level of personalized attention that made me feel like a valued client. Their dedication to customer satisfaction was evident in every interaction, making the entire experience enjoyable and stress-free.Overall, I cannot recommend Beals Agency and Jasmine enough. Their professionalism, expertise, and exceptional service surpassed my highest expectations. If you're seeking a reliable agency with a talented and dedicated agent, look no further. Beals Agency and Jasmine are the epitome of excellence in their field.
Adrian · 8 July 2023
Agent replied · 26 March 2024
Hi Adrian, Thank you for your lovely review. Feedback like this means the world to us. Jasmin and the entirety of the team were delighted to hear you had such a great experience with us! Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day! :)
★★★★★ 5/5
TrustpilotJess is great!
Jess is amazing and kept me informed the whole time during our letting process. Any worries we had she was always there to ensure everything went smoothly. And is still on hand with any questions with prompt responses. Thankyou Jess x
Alysha · 21 October 2024
★★★★★ 1/5
GoogleWould not recommend dealing with such agency people who can destroy your life with a click of a button. I have been struggling financially but always paid my rent no matter the situation or delay i have been facing due to personal and professional life circumstances. I applied to rent a house elsewhere in another county due to my family expanding with the arrival of a new baby and also due to the property i am at the moment being too small and gave the details of Beals Bitterne Southampton as they act as my landlord referee. They gave me a bad reference and now i cannot rent a place due to this unfair reference. This is causing me lot of prejudices and i can also face homelessness with my 4 months old baby due to a manager or account department (god knows as they keep bouncing the blame back and fourth) which without a second thought submitted a negative reference against my person, although they are aware of my financial hardships and health issues that made me face such hardships. I have been a genuine tenant and always maintained the property and paid my rent no matter what difficulties i faced and i have been transparent and honest towards them at all time. It is disgusting the way they treat hardworking people, take you for stupid or granted or maybe even a bit of racism as i am not british and i have an Indian name ,i wonder if so in this case.
Do i deserve a bad reference for making all my payments even being late due to my hardships?
Going through the legal way with this definitely.
Stay away and do not rent with Beals!!! Also they don't do background checks on your neighbours as they just want you to be in the property as i had a lot of issues and had my peace disturbed by neighbours during my tenancy, it is a nightmare.
Rakesh · 26 February 2025
★★★★★ 5/5
TrustpilotVery good!
The estate agent we are working with (Michael McCormack) has been and continues to have very good communication, he's very friendly, and overall it has been a very good experience so far!
Ethan · 4 June 2026
★★★★★ 5/5
TrustpilotWhat a fantastic team
What a fantastic team ! Thank you Maxine Faulkner for taking such good care of us and our property. Always answered my calls, always arranged for any maintenance issues to be resolved in double quick time, always friendly, polite and highly professional. You are truly a credit to your employer and I hope they appreciate you as much as I have over the last 5 years. Thank you again for your kindness, advice, your incredible knowledge and being such a lovely lady.
William · 10 September 2021
★★★★★ 5/5
TrustpilotVery Good Service from beginning to end
I advertised my house for sale through Beals in June 2021 and although my first buyer fell through, I quickly received another offer which has now just completed after only a couple of months. I dealt with Daniel Back who was very efficient and kept me up-dated at all times and also recommended the solicitors to me and a realistic price that I should be advertising at. I was also very impressed with Nancy who took the photos and Lucy who dealt with a short-term tenancy agreement for me. I will definitely use Beals again in the future.
Cathy · 9 September 2021
★★★★★ 5/5
TrustpilotLouise was extremely efficient
Louise was extremely efficient, friendly, supportive and helpful.I would recommend Louise and Beals estate agent to support with any house move you undertake. She is kind and understanding of all situations.Thank you, Louise
Miss · 6 June 2023
Agent replied · 26 March 2024
Hi Miss Shaw, Thank you for your lovely review. Feedback like this means the world to us. Louise and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotEsmee is a credit to the gosport office.
Esmee is a credit to the gosport office. She has been a delight for helping me with regards to my difficult needs she is a real credit to them
Customer · 21 September 2023
Agent replied · 26 March 2024
Hi, thank you for taking the time to review your experience with Beal's Gosport. Esmee will be delighted to hear this! Have a good day :)
★★★★★ 5/5
TrustpilotLouise Dollamore was very experienced…
Louise Dollamore was very experienced in her field, very polite and happy to help in anyway she could through out.Highly recommend her to anyone asking for a good estate agent employee. 5 stars
Karl · 3 June 2023
Agent replied · 26 March 2024
Hi Karl, Thank you for your lovely review. Feedback like this means the world to us. Louise and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotEsmee has been really helpful with with…
Esmee has been really helpful with with helping give advice on buying a property and updating me on new ones coming to the market, couldn’t recommend her enough! :)
Chelsea · 19 September 2023
Agent replied · 26 March 2024
Hi Chelsea, Thank you so much for sharing your feedback with us. Esmee was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotEasy and efficient
Experienced no issues at all, Natalia was extremely helpful whenever I had any questions, and made the whole process very easy and efficient. She would get back to me very quickly, making the whole signing and moving in process go by swiftly which is exactly what I needed.
Milda · 19 June 2024
★★★★★ 5/5
TrustpilotI highly recommend Beals Estate Agents…
I highly recommend Beals Estate Agents based on my recent property purchase. Lucy was amazing and so helpful with everything from start to completion and really helped get this over the line as quickly as possible. 5 Star Service - thank you xx
Melanie · 12 September 2024
★★★★★ 5/5
TrustpilotWe cannot thank Lucy enough for the…
THANK YOU! We cannot thank Lucy enough for the hassle free sale of our house. Beals we’re great through and through and would most certainly use them again, all because of Lucy. Her knowledge and experience, along with her fabulous personality made selling our family home stress free. At the time, what we were buying fell through so she helped us with renting somewhere to see the sale go through. I was also very emotional about selling the home and she couldn’t do enough for us. We wouldn’t have any qualms buying or selling in the future if it can be handled from start to finish by Lucy.
PN · 12 August 2021
★★★★★ 5/5
TrustpilotLucy restored my faith in Estate…
Lucy restored my faith in Estate agents! Having had some pretty bad experiences with estate agents previously I was not looking forward to selling my house during an already stressful time in my life however thanks to Lucy the whole sale was handled perfectly. She was knowledgeable, understanding and went above and beyond for me to make sure I was happy and looked after at all times. I would not hesitate to recommend her and beals and cannot thank her enough.
Laura · 11 August 2021
★★★★★ 5/5
TrustpilotDarren was absolutely amazing
Darren was absolutely amazing, it was our first time doing both transactions, selling and buying. With the lack of property out there meant deciding to put ours on the market was nerve racking but Darren assured us it would put us in the best position possible and that Beals would help every step of the way, they took care of the whole process.Darren made us feel comfortable, but his charming, fun whitty personality also made the transition so much fun, now who’s ever said that. Couldn’t recommend Darren and Beals enough
David · 11 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
