Every review we hold for the South Shields office, from every platform, shown as written. First names only.
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5/5
TrustpilotWe wanted an honest Estate Agent
We wanted an honest Estate Agent, so we only went to Andrew Craig Gosforth High St. We were not disappointed. Alison dealt with the sale of our property, and she was great, but I have to say all the staff in that office were terrific. We completed the sale yesterday, and Andrew Craig's selling price for this service was most reasonable, so we are selling another property through Andrew Craig Gosforth. They have already found a buyer, many thanks AC.
ROSE Β· 21 March 2024
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5/5
GoogleCouldn't recommend this estate agent enough, each and every single staff were so friendly and helpfull. Louise especially as she was fantastic for us on the purchase of our property, a cnt thank her enough, Emma was also excellent. Much appreciated. Dean
Dean Β· 13 June 2023
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5/5
GoogleRecently sold our house through Andrew Craig and would highly recommend. Andrea was amazing throughout the sale, really professional and approachable. Kept us up to date and also supported us through the whole process. Andrea is an absolute credit to the team.
Lauren Β· 13 June 2023
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5/5
GoogleThank you Andrea for your excellent communication and help through the sale of our motherβs house. An emotional time was made so much easier due to your help through the sale process.
Alison Β· 13 February 2024
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5/5
GoogleExcellent communication and very helpfull (especially Jackie). Helped us through the process and made smooth and easy. Thank you :)
Damian Β· 13 June 2022
Agent replied Β· 12 June 2024
Thank you Damian for your review, glad that we were able to assist you. Charlotte
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5/5
GoogleThe team at Andrew Craig handled my sale with great expertise and professionalism from valuation to completion and with such enthusiasm. Exchange of Contracts and Completion took place in a relatively short space of time to my delight!
I have to say they did an outstanding job of working well together, complimenting each another at every turn and being exceptionally supportive of me when I required a little extra help in completing the legal work and finalising the transaction.
I was very impressed with their Valuer Darren Temple and their Manager Jackie Anderson both were certainly a credit to Messrs Andrew Craig throughout.
I will not forget this journey and will be more than happy to recommend Andrew Craig to my family and friends at every opportunity in the future.
Well Done to an excetional team!
Colin Β· 14 January 2024
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5/5
TrustpilotVery professional
Very professional , easy to work with, thorough and helpful. I couldn't find any faults , which is unusual for me.
DS Β· 26 March 2025
Agent replied Β· 5 June 2026
Thank you for the great feedback! We're thrilled to hear you had such a positive experience - especially when thatβs not always easy to find. We really appreciate your kind words!
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5/5
GoogleI found Louise at Andrew Craig to be very helpful and professional throughout the whole process, from our property going on the market to finding us our new home. Communication has been excellent ensuring we were kept up to date at each step in the process.
Everyone we have come into contact with in the South Shields office has been invested in ensuring a succesful outcome.
Linda Β· 13 June 2022
Agent replied Β· 12 June 2024
Thank you so much Linda for this wonderful review, I'm glad we were able to make the process an easy one for you. Kind regards, Charlotte
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5/5
GoogleI have got fast and responsive service from Andrew Craig Estate Agents.
This is our best agency experience ever.
Thank you Cara and Danielle
C Β· 13 June 2021
Agent replied Β· 12 June 2024
Hi there, thank you for your review and I'm pleased to hear that you were happy with the service that you received. Kind regards, Charlotte
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5/5
GoogleI had the awful task of selling my late parents home but the South Shields branch were absolutely fantastic. Nothing was too much trouble, they did all the viewings as I felt unable to do so.
They dealt with everything with compassion and empathy and I wouldn't hesitate to recommend. Thank you to all the girls, you are absolute stars π
Jackie Β· 25 November 2024
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5/5
GoogleAndrea was my contact at Andrew Craig throughout the purchase of my first home. She was friendly, responsive and informative, ensuring I was kept up to date and knew the status of my purchase - I would recommend her services and be happy to use again.PositiveResponsiveness, Quality, Professionalism, Value
Glen Β· 13 June 2022
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5/5
GoogleI recently bought a property through Andrew Craig and would definitely recommend them to buy and sell through! Jackie was really helpful and on top of everything through the whole process, any issues were sorted quickly.
Sophie Β· 17 August 2023
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5/5
GoogleThank You Andrew Craig South Shields Branch for the Sale of our apartment. From start to finish everything was done professionally and promptly by Danica and Kayleigh, even other staff were happily to assist if and when needed. Doesn't surprise me when I see "Andrew Craig No.1 Estate Agent in the North East" words do really speak volumes! Thank you π
Lynne Β· 5 November 2024
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5/5
GoogleAndrea has been amazing throughout my whole selling process. So friendly and polite, and always there to answer any questions - I canβt thank her enough!
Rachael Β· 14 March 2024
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5/5
GoogleI dealt with Andrea @ Andrew Craig re a recent house purchase. The whole service was professional, efficient and friendly, and I couldnβt have had a better experience - I would highly recommend this company.
Kristina Β· 13 June 2023
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5/5
GoogleI would like to thank the Andrew Craig Real Estate agency and all of its staff, especially Mrs. Louise Humphreys for their attention and professionalism.
Cleber Β· 13 February 2024
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5/5
TrustpilotThe staff at Andrew Craig were soβ¦
The staff at Andrew Craig were so helpful especially Jackie who was there for me right from beginning to the day i received the keys .thank you so much.
Vivienne Β· 27 October 2023
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5/5
GoogleAndrew Craig have been phenomenal in my house buying journey. The overall buying took a while but Jackie kept me up to date constantly. I couldnβt thank her enough for her help and support!
Lauren Β· 13 June 2023
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5/5
GoogleVicky was absolutely brilliant every step of the way. She sorted out any issues quickly and was always positive, helpful and proactive in the whole process. Always easy to get hold of and quick to respond to any questions. Professional and approachable. Definitely recommend!
Sara Β· 13 June 2022
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5/5
TrustpilotGreat service and very timely.
Adrian Β· 30 April 2026
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5/5
GoogleDanica went above and beyond, constantly. Absolutely 10/10.
Dealing with my stress, dealing with Strike - i fully believe it was Danica's persistence and determination that truly allowed the enture move to happen.
Andy Β· 13 June 2023
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5/5
GoogleGreat communication every step of the way. Viewings were handled by Andrew Craig without any problems. I would recommend them.
Sylvia Β· 13 April 2024
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5/5
GoogleAndrew Craig provided a patient and personalised service, answering all questions clearly, being available at difficult moments in the process and making the collection of the key easy at the end-point too.
Matthew Β· 25 June 2024
Agent replied Β· 23 October 2024
Hi Matthew, thank you for your wonderful review! Weβre so glad to hear that you felt supported throughout the process. Our team is dedicated to providing a personalized experience and being there for you every step of the way. Weβre also pleased that collecting the keys was a seamless experience! If you need anything else in the future, just let us know!
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5/5
TrustpilotEryn at the Jarrow branch was extremelyβ¦
Eryn at the Jarrow branch was extremely professional and friendly. Would definitely recommend.
David Β· 3 April 2025
Agent replied Β· 5 June 2026
Thank you for your kind words David! We're thrilled to hear Eryn provided such professional and friendly service. We really appreciate your recommendation!
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