Trusted Agent profile · South Oxfordshire
★★★★★
329 reviews across 2 platforms
17 Hart Street, Henley-on-Thames, RG9 2AR, South Oxfordshire, RG9 2AR
Chancellors's office in South Oxfordshire, at 17 Hart Street, is rated 4.6 out of 5 across 329 reviews on two platforms, including 183 Google reviews rated 4.7.
Every review we hold for the South Oxfordshire office, from every platform, shown as written. First names only.
5/5
GoogleA fantastic first experience with Chancellors especially Katie Edmonds. She was very friendly. patient and gave insightful answers to my question. She actually listened to me compared to other estate agents who ere not interested to deal with my queries.
Hi Sunita, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
4/5
TrustpilotGood presentation
Jessica presented the house we viewed well, she was informative and engaging which made our visit very worthwhile.
5/5
TrustpilotGreat service provided by Olivia Hesson…
Great service provided by Olivia Hesson - thanks v much indeed for your help & support
5/5
GoogleKatie is incredibly responsive, professional & customer-oriented. She kept me in the loop of any updates etc. It made the whole transaction much less stressful
Thank you for leaving us this great review Erika, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
TrustpilotWorking with Katie has made our renting…
Working with Katie has made our renting experience far easier
5/5
GoogleKatie is professional and very helpful
Hi Niloofar, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
Trustpilotjamie woodman
easy to approach and very helpful…
We're happy to hear that we were helpful. Thank you for your positive feedback; we appreciate it greatly.
5/5
GoogleKatie was amazing, really helpful and answered all the questions I had as someone that is renting for the first time! Thank you :)
Hi Erin-Leigh, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleKatie was superb, helpful, professional and friendly, I would recommend her and Chancellors in Henley to anyone looking to rent in Henley on Thames
Hi Mark, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleExcellent service, very helpful staff.
Thank you Robert for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotI had a great experience with Hannah…
I had a great experience with Hannah Rae, she was very professional and patient
5/5
TrustpilotSimona-Maria Rosu customer support is second to none.
I would like to give a shout out to Simona-Maria Rosu who works in property management.
5/5
GoogleChancellors Henley-on-Thames were excellent throughout the process of selling our property. They advertised widely with very good photos - also shown prominently in their window in Henley's main street. Our sale was managed by Robert Penford who advised us well throughout. It was his personal service that made the difference - being with prospective buyers on their visits and helping us with advice throughout. A particular strength of Robert's was the way he kept open a channel of communication: it was always easy to speak with him and he kept us continuously up to date with developments (even after hours!) - he worked really hard to make our sale happen - something we couldn't have done ourselves.
5/5
GoogleThank you Katie for finding us a lovely apartment in the heart of Henley On Thames.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleA company with no integrity and no care for the health or life of the people they rent to. The only care is money. We moved into an unhabitable property due to chancellors who claim because they don't manage the property, have no fault In the world. The same property is up for rent again £200 more, with pictures from at least 15 years ago, no electricity on the entire upper floor. They should not be renting this place out in the condition it is in!! Be aware of them and DO NOT RENT from them! It may cost you your life as I was electrocuted enough times to now need to be on heart medication for the rest of my life. These are the conditions we lived in, was evicted from because of asking for the mold to be fixed, and then placed back on the market in these same conditions.
Hi Hannah, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
GoogleSam provided a very good service, was re-assuring, kept me up-to-date, and has a wonderfully relaxed approach, he makes the average Australian look stressed-out.
Hi John, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleMy husband and I needed to rent a place in Henley quickly and the whole process was made easy and stress-free through the help of Chancellors. We were particularly impressed with Sam Hinton who went above and beyond to help us with any questions, arrange viewings and navigate us through the application process for letting. He was even replying to messages on evenings and a Sunday as he knew how anxious we were about securing the property. A huge thank you to Sam and Chancellors - we are extremely happy in our lovely house.
5/5
TrustpilotCharlotte have been great from the very
Charlotte have been great from the very first viewings we had with her, very friendly, really listens to what your looking for and is really great at staying in contact with you.
5/5
GoogleHad a really positive experience letting out my flat. Friendly and efficient service from Sam and his team.
Hi Dilly, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleKatie was brilliant, she understood our sense of urgency and made it all happen very quickly. Thanks again!
Thank you for leaving us this great review Philip, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
1/5
TrustpilotAppalling
Our experience with Chancellors has been profoundly disappointing, defined by a failure to uphold basic professional standards, contractual consistency, or duty of care.
5/5
GoogleThank you Katie for finding us a lovely apartment in the heart of Henley On Thames.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotGood service
Good service. Thank you for arranging my tenancy.Katie Adams,I appreciate your help, responsiveness, and professionalism. Thanks for making the process smooth and stress-free.
5/5
TrustpilotShe is awesome and helpful
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