Trusted Agent profile · South Oxfordshire

Chancellors Henley-on-Thames reviews in South Oxfordshire

4.6

★★★★★ Excellent

311 reviews across 2 platforms

17 Hart Street, Henley-on-Thames, RG9 2AR, South Oxfordshire, RG9 2AR

Chancellors's office in South Oxfordshire, at 17 Hart Street, is rated 4.6 out of 5 across 311 reviews on two platforms, including 165 Google reviews rated 4.7.

Google logo

4.7 / 5

165

Reviews on Google

This office

Trustpilot logo

146

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the South Oxfordshire office, from every platform, shown as written. First names only.

5/5

Trustpilot

Iam really happy with the service…

Iam really happy with the service provided.Quick response,great communication and very reliable.The staff was polite, helpful, and made everything easy. Thank you.

Mrs · 21 October 2025

5/5

Google

Really helpful & kept us up to date with the property we want to rent

Carla · 15 December 2024

Agent replied · 22 December 2024

Thank you Carla for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I appreciate Katie's support during my move. She was always friendly and helpful, and was able to answer every question i had for her :)

Ricky · 25 June 2024

Agent replied · 23 October 2024

Hi Ricky, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Sam provided clear communication and was very helpful both before and during the viewing.

Ian · 16 October 2024

Agent replied · 23 October 2024

Thank you Ian for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Good place,with all the Amenities near to the henly on Thames river ,good for a walk along the river

Brian · 25 July 2024

Agent replied · 23 October 2024

Thank you for leaving us this great review Brian.

5/5

Trustpilot

Great assistance and support from…

Great assistance and support from Daniel, Natasha and their team. Clear and constant communication, always on the ball and willing to go the extra mile to support their customers.

Mr · 22 May 2025

5/5

Google

Katie at Chancellors in Henley helped us find a new rental property, and to support us in getting our application approved by the landlord and agencies. We've used Chancellors before and I'd have no hesitation in recommending them, and Katie, to others

Tom · 24 October 2022

Agent replied · 23 October 2024

Thank you for leaving us this great review Tom, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

I have dealt with several Letting agents in the Henley area, and to be honest, none of them come close to Sam Hinton in this branch. Sams knowledgable and friendly approach has made the process of renting out my property incredibly smooth. Thank you for all your hard work Sam, it is appreciated.

J · 24 October 2020

Agent replied · 23 October 2024

Thank you J M again for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

After almost giving up on finding a good rental in Henley On Thames, my son and I finally found a lovely apartment in central Henley after almost giving up on finding a decent flat. Sam Hinton the estate agent found the flat and helped us throughout the whole process, which can be quite stressful and time consuming. He went over and above his call of duty! He was always available by telephone and email and answered questions which at times were quite challenging. All the staff at the Henley branch were friendly and professional. I had almost given up hope of ever finding anything. Sam also helped with regards to other aspects of securing this property. I would throughly recommend Chancellors in Henley.PositiveResponsiveness, Quality, Professionalism

Susan · 24 October 2021

5/5

Google

Katie was great, super helpful and really informative on the whole process

Michael · 24 October 2023

5/5

Google

Katie is an honest and competent person who does her best to get to know her clients and help them to find suitable properties.

Richard · 24 October 2022

5/5

Google

Sam Hinton was a great help with advice on letting my first property, I have decided to postpone my move but when my search is back on Sam will be the first person I go to. Thanks for all your help Sam.

Megan · 25 October 2017

1/5

Trustpilot

You will end up doing chancellors…

You will end up doing chancellors property management job yourself.

Timothy · 21 October 2025

1/5

Google

Selling my house with them. Unresponsive for days recently. Literally the whole office disappeared for days on end. Cancelled a 2nd viewing without notice. No replies to emails, no out of office replies, no covering by alternative staff. Unbelievable.

Paul · 24 October 2022

Agent replied · 23 October 2024

Hi Paul, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Google

Sam Hinton and the Henley Branch have been my go to Agent for the past four years. I have discussed business with other companies in Henley but always come back to Sam when it comes to my portfolio. Thank you for all your help.PositiveResponsiveness, Quality, Professionalism

J · 24 October 2021

Agent replied · 23 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

A huge thank you to Sam for all his help with finding us a new home at a particularly stressful times in our lives. Sam was extremely efficient, professional and reassuring at all times. Would highly recommend. Thank you Sam

Jemma · 25 October 2017

5/5

Google

I have recently let my property though Chancellors and found their service to be first class. Katie was refreshingly proactive and quickly got things moving. Amy has also been very efficient in my dealings with her. I can't recommend them enough.

Stella · 26 October 2015

1/5

Trustpilot

Landlords: AVOID AVOID AVOID

Landlords: AVOID AVOID AVOID!

H · 22 November 2025

5/5

Google

Sam Hinton has been brilliant and we couldn't recommend him enough! We had great customer service from Chancellors, and Sam was a breath of fresh air to work with, very honest and reliable. Thank you Sam- top guy!

Cathryn · 12 November 2017

5/5

Google

Really good service, very efficient and professional and Sam definitely goes the extra mile to make the whole process as easy as possible.

Lesley · 24 October 2023

Agent replied · 23 October 2024

Thank you Lesley for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

The best of the many Estate Agents I've used over the years. Highly professional, very proactive and persistent when my buyers and their solicitor needed chasing. Laura was excellent and kept me informed every step of the way.

Andrew · 26 October 2013

5/5

Google

Huge thank you to Sam Hilton and the Henley Chancellors team for all their efforts in establishing us in our new apartment! We are beyond appreciative and recommend their services to anyone going through this process.

Kimberley · 25 October 2017

1/5

Google

Worst estate agents I've ever come across in my life 😡. How do you even get away with talking to me so rudely??? You do not have the slightest bit of care about your customers let alone your reputation!!! 😡 …

Lola · 24 October 2021

Agent replied · 23 October 2024

Hi Lola, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Google

Very positive experience - a new tenant was found and dealt with within two weeks of me saying our previous tenant was leaving. Would definitely use them again and would recommend without hesitation.

Daisy · 24 October 2022

Agent replied · 23 October 2024

Hi Daisy, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors Henley-on-Thames

How many reviews does Chancellors Henley-on-Thames have?

Chancellors's South Oxfordshire office has 311 reviews across two platforms: 165 on Google, 146 on Trustpilot (across the whole business).

What is Chancellors Henley-on-Thames's rating?

Chancellors Henley-on-Thames is rated 4.6 out of 5 across all 311 reviews, and 4.7 out of 5 on Google from 165 reviews.

Where is Chancellors's South Oxfordshire office?

Chancellors Henley-on-Thames, 17 Hart Street, Henley-on-Thames, RG9 2AR, South Oxfordshire, RG9 2AR.

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