Trusted Agent profile · Henley-On-Thames

Chancellors Henley-on-Thames reviews

4.6

★★★★★ Excellent

345 reviews across 2 platforms

17 Hart Street, Henley-on-Thames, RG9 2AR, RG9 2AR

Part of Chancellors, see every office.

Chancellors's office in Henley-On-Thames, at 17 Hart Street, is rated 4.6 out of 5 across 345 reviews on two platforms, including 188 Google reviews rated 4.8.

Google logo

4.8 / 5

188

Reviews on Google

This office

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157

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Henley-On-Thames office, from every platform, shown as written. First names only.

5/5

Google

I appreciate Katie's support during my move. She was always friendly and helpful, and was able to answer every question i had for her :)

Ricky · 10 October 2024

Agent replied · 10 October 2026

Hi Ricky, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Lawrence and the Henley branch team have provided an excellent service during the purchase of our property in Henley. Lawrence has been extremely professional, helpful, honest and was in constant communication with all parties throughout the purchase. I would not hesitate to recommend Lawrence and the Chancellors Henley team to anyone looking to buy or sell in Henley.

Dale · 25 October 2016

5/5

Google

I have been looking for a new home in the Henley area and spoken to a number of the local agents and I have to say, Robert Penford went above and beyond what was expected to try and help. His knowledge and experience of the area were second to none! Certainly 5 Star Treatment

Katie · 25 October 2019

5/5

Google

I am very much satisfied with the service I received from Chancellors. Especially katie Edmonds she was very dedicated and professional .Thank you Chancellors.

Lijesh · 10 October 2024

Agent replied · 23 October 2024

Thank you Lijesh for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

We met with agent Alizae Ali - it was an absolute delight she was enthusiastic and has great rapport skills. Alizae followed up on our enquiry acting professionally and understanding our property needs. We have moved 17 times! therefore have great experience of a range of negotiators we wish her well for the future

Peter · 24 October 2022

Agent replied · 23 October 2024

Thank you Peter, for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Staff at Chancellors are very personable, friendly, professional all at same time!!!

Serena · 27 March 2025

Agent replied · 23 April 2025

Thank you so much for your kind words, Serena! We're thrilled to hear that you found our staff personable, friendly, and professional. Our team strives to create a welcoming atmosphere for all our clients. We appreciate your support and look forward to assisting you again in the future!

5/5

Google

Really helpful and resolved everything within day!

Erica · 20 May 2025

Agent replied · 10 October 2026

Thank you so much for your kind words, Erica! We're thrilled to hear that our team was able to assist you promptly and effectively. Your satisfaction is our priority, and we appreciate your support. If you need anything else, please don't hesitate to reach out!

5/5

Google

Sam Hinton was very professional and helpful in showing us various properties before we finally decided on one. When the Chancellors head office were having difficulties Sam stepped in and did everything he could to make sure our move went ahead on the move-in day (which it did), which we are very grateful for.

Sam · 25 October 2017

5/5

Trustpilot

Impressed with this branch of Chancellors. Highly recommend.

Impressed with this branch of Chancellors.

Mr · 19 March 2026

5/5

Trustpilot

Iam really happy with the service…

Iam really happy with the service provided.Quick response,great communication and very reliable.The staff was polite, helpful, and made everything easy. Thank you.

Mrs · 21 October 2025

5/5

Google

Really helpful & kept us up to date with the property we want to rent

Carla · 15 December 2024

Agent replied · 22 December 2024

Thank you Carla for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Good place,with all the Amenities near to the henly on Thames river ,good for a walk along the river

Brian · 10 October 2024

Agent replied · 23 October 2024

Thank you for leaving us this great review Brian.

5/5

Google

I appreciate Katie's support during my move. She was always friendly and helpful, and was able to answer every question i had for her :)

Ricky · 25 June 2024

Agent replied · 23 October 2024

Hi Ricky, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Very impressed with Lauren who was fantasic, and a is a real asset to Chancellors.

Lee · 10 October 2024

Agent replied · 23 October 2024

Thank you Lee for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Sam provided clear communication and was very helpful both before and during the viewing.

Ian · 10 October 2024

Agent replied · 23 October 2024

Thank you Ian for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Great assistance and support from…

Great assistance and support from Daniel, Natasha and their team. Clear and constant communication, always on the ball and willing to go the extra mile to support their customers.

Mr · 22 May 2025

5/5

Google

Katie at Chancellors in Henley helped us find a new rental property, and to support us in getting our application approved by the landlord and agencies. We've used Chancellors before and I'd have no hesitation in recommending them, and Katie, to others

Tom · 24 October 2022

Agent replied · 23 October 2024

Thank you for leaving us this great review Tom, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

I have dealt with several Letting agents in the Henley area, and to be honest, none of them come close to Sam Hinton in this branch. Sams knowledgable and friendly approach has made the process of renting out my property incredibly smooth. Thank you for all your hard work Sam, it is appreciated.

J · 24 October 2020

Agent replied · 23 October 2024

Thank you J M again for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

After almost giving up on finding a good rental in Henley On Thames, my son and I finally found a lovely apartment in central Henley after almost giving up on finding a decent flat. Sam Hinton the estate agent found the flat and helped us throughout the whole process, which can be quite stressful and time consuming. He went over and above his call of duty! He was always available by telephone and email and answered questions which at times were quite challenging. All the staff at the Henley branch were friendly and professional. I had almost given up hope of ever finding anything. Sam also helped with regards to other aspects of securing this property. I would throughly recommend Chancellors in Henley.PositiveResponsiveness, Quality, Professionalism

Susan · 24 October 2021

5/5

Google

Katie is an honest and competent person who does her best to get to know her clients and help them to find suitable properties.

Richard · 24 October 2022

5/5

Google

Katie was great, super helpful and really informative on the whole process

Michael · 24 October 2023

5/5

Google

Sam Hinton was a great help with advice on letting my first property, I have decided to postpone my move but when my search is back on Sam will be the first person I go to. Thanks for all your help Sam.

Megan · 25 October 2017

1/5

Google

Selling my house with them. Unresponsive for days recently. Literally the whole office disappeared for days on end. Cancelled a 2nd viewing without notice. No replies to emails, no out of office replies, no covering by alternative staff. Unbelievable.

Paul · 24 October 2022

Agent replied · 23 October 2024

Hi Paul, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

1/5

Trustpilot

You will end up doing chancellors…

You will end up doing chancellors property management job yourself.

Timothy · 21 October 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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