Every review we hold for the Henley-On-Thames office, from every platform, shown as written. First names only.
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5/5
GoogleI have recently let my property though Chancellors and found their service to be first class. Katie was refreshingly proactive and quickly got things moving. Amy has also been very efficient in my dealings with her. I can't recommend them enough.
Stella Β· 26 October 2015
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1/5
TrustpilotLandlords: AVOID AVOID AVOID
Landlords: AVOID AVOID AVOID!
H Β· 22 November 2025
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5/5
GoogleSam Hinton has been brilliant and we couldn't recommend him enough! We had great customer service from Chancellors, and Sam was a breath of fresh air to work with, very honest and reliable. Thank you Sam- top guy!
Cathryn Β· 12 November 2017
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5/5
GoogleReally good service, very efficient and professional and Sam definitely goes the extra mile to make the whole process as easy as possible.
Lesley Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you Lesley for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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5/5
GoogleThe best of the many Estate Agents I've used over the years. Highly professional, very proactive and persistent when my buyers and their solicitor needed chasing. Laura was excellent and kept me informed every step of the way.
Andrew Β· 26 October 2013
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5/5
GoogleHuge thank you to Sam Hilton and the Henley Chancellors team for all their efforts in establishing us in our new apartment! We are beyond appreciative and recommend their services to anyone going through this process.
Kimberley Β· 25 October 2017
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1/5
GoogleWorst estate agents I've ever come across in my life π‘. How do you even get away with talking to me so rudely??? You do not have the slightest bit of care about your customers let alone your reputation!!! π‘ β¦
Lola Β· 24 October 2021
Agent replied Β· 23 October 2024
Hi Lola, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
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5/5
GoogleVery positive experience - a new tenant was found and dealt with within two weeks of me saying our previous tenant was leaving. Would definitely use them again and would recommend without hesitation.
Daisy Β· 24 October 2022
Agent replied Β· 23 October 2024
Hi Daisy, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
GoogleHad Sam Hinton from Chancellor's Henley helping me with moving into a rental property. He's been spot on from the start and helped with any questions I had. Highly recommend him and chancellor's as a wholePositiveResponsiveness, Quality, Professionalism, Value
Liam Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you for leaving us this great review Liam, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
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5/5
TrustpilotI always deal with Ms Georgie Jenner onβ¦
I always deal with Ms Georgie Jenner on our rental property.
Moises Β· 21 July 2025
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5/5
GoogleWell what can I say? Whilst searching for properties to rent in Henley at an especially difficult phase in my life, I wasn't having much luck in finding anything to suit my particular circumstances. Then, like a knight in shining armour, along came Sam Hinton from the Henley branch and within a couple of days had not only secured a property for myself and my daughter but assisted me in every step of the way with all the admin and processes involved. He geniunely cared in helping us and is one of the most down to earth people you'd ever like to meet. I can't recommend him and all the team highly enough.
Amy Β· 25 October 2018
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5/5
GoogleI was given my first role as being an executor to my late friends estate in March. I asked Robert Penford to sell the property for me. Within 7 months of me taking on the this role he has sold the property and all contracts signed. I had no idea what to do and he just took over and dealt with everything for me. I could not have done this without him. I would certainly recommend him to any of my friends wishing to sell their property.
Sandra Β· 25 October 2018
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5/5
GoogleI just have to say a big thank you to the team at Chancellors (Robert, Callum and Louise) for making the process of selling our house and buying another property so much better and easier than we could have hoped for! They were always on hand to quickly and thoroughly respond to all our questions and queries and proactively kept us informed at every stage. Throughout the whole process they showed high levels of knowledge, expertise and professionalism and we are hugely grateful to Robert for his experienced and steady negotiation skills. It was such a relief to be able to trust them to just get on with it and do the best possible job for us. We are very happy to recommend the team at Chancellors, they really are excellent.
Fiona Β· 25 October 2018
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5/5
GoogleCan't recommend Sam Hinton enough, he went over and above to help me in my search for a rental property. Sam is honest, conscientious and responsive. I'd highly recommend both him and Chancellors.
Jake Β· 25 October 2017
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5/5
GoogleReally helpful and understood our situation. Knowledgeable about the property's we were interested in and the local area.
Darren Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you Darren for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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4/5
GoogleSam was really helpful in getting me up and running in my new property. Its good to have someone who continues to check in on you even after you have moved in.
Anonymous Β· 25 October 2017
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5/5
GoogleFirstly, i wanted to mention that we met with six real estate agents/companies before making a decision on who we were going to use to sell the family home. The decision was infact fairly simple as Robert from Chancellors was, by far, the most professional and knowledgeable.
The actual transaction turned out not to be as straight forward as we had planned. Infact, it was a 'roller-coaster' of a ride. However, Robert did an incredible job of keeping us calm and providing timely updates every step of the way right through to the end..
Hats off also to Sam, John and Rebecca who were instrumental in following this transaction all the way through. Go Chancellors!!!.
Several of us are looking to buy in the very near future - fortunately our decision on who to use as a real estate agent/company couldnt be easier!
We thank you all
The Wade family
Lloyd Β· 25 October 2017
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5/5
GoogleSam Hinton was brilliant! I unfortunately didn't take the place through him but while looking have dealt with a lot of Agents and Sam has been outstanding! Thank you SAM!!
Sherilynn Β· 25 October 2018
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5/5
GoogleHaving just sold our property via Chancellors in Henley I wanted to highlight what an extremely professional and friendly service we received from Stuart, Sean and the rest of the Team. They were truly excellent and were always prepared to go the extra mile to help us get both our sale and purchase (not even through them) over the line in what at times due to matters beyond our control (chain!) was a very stressful process. I would highly recommend using them if you need to sell your property.
George Β· 26 October 2015
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5/5
GoogleI've had some really bad experiences with estate agents, namely Charlotte Mellor who, after telling i wanted good, solid hassle free tenants, lied and inflated a potential tenants salary, oh and forgot to mention the CCJ. She inflated the tenants salary by 106k. From now on i only use Chancellors for my rental properties, Sam Hinton in the Henley office is honest, helpful and conscientious and a pleasure to deal with restoring my faith in Estate Agents.
Robert Β· 25 October 2017
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5/5
GoogleFirst class customer service, they did what they said, when they said it would be done and made the letting process simple, quick and painless.
Steve Β· 23 December 2022
Agent replied Β· 22 December 2024
Hi Steve, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
GoogleFirst class customer service, they did what they said, when they said it would be done and made the letting process simple, quick and painless.
Stephen Β· 24 October 2022
Agent replied Β· 23 October 2024
Hi Steve, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
GoogleBrilliant service provided .... would highly recommend if looking for a rental property... very helpful and conducts viewings and processes in a timely manner.
Annoushka Β· 24 October 2022
Agent replied Β· 23 October 2024
Hi Annoushka, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
GoogleNice easy process when renting and clear communication. Thank you all
Lee Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you Lee for giving our Henley branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.