Trusted Agent profile · South Oxfordshire

Chancellors Henley-on-Thames reviews in South Oxfordshire

4.6

★★★★★ Excellent

329 reviews across 2 platforms

17 Hart Street, Henley-on-Thames, RG9 2AR, South Oxfordshire, RG9 2AR

Chancellors's office in South Oxfordshire, at 17 Hart Street, is rated 4.6 out of 5 across 329 reviews on two platforms, including 183 Google reviews rated 4.7.

Google logo

4.7 / 5

183

Reviews on Google

This office

Trustpilot logo

146

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the South Oxfordshire office, from every platform, shown as written. First names only.

2/5

Trustpilot

The frustrating experience of dealing…

The frustrating experience of dealing with a tenant who hadn’t paid rent for 4 months and an accounting team who hadn’t chased the debt, contacted the guarantor or provided an account statement during the period. I was most frustrated when calling the area office. However, Rebecca answered my call and listened to my issues, heard my frustration and took the time to agree a course of action. Not only did she accurately outline the situation, advise what steps she would take to gather the information and committed to contacting me with updates. To be called back with an update was most refreshing and unusual having previously left more than 5 messages for a manager and not receiving a call back.

Sarah · 10 September 2026

4/5

Trustpilot

Viewing went well and was well guided…

Viewing went well and was well guided and explained. The follow-up was useful and well conducted.

Mr · 19 May 2026

Agent replied · 23 May 2026

We're so glad the viewing and follow-up were helpful. We appreciate your kind words!

5/5

Google

A very professional and bespoke service was offered by Chancellors which prompted us to choose them. The team led by Katie and Sam were always on hand and made the letting process very straight forward whilst always being mindful of our requirements.

Dan · 10 October 2025

Agent replied · 10 October 2026

Hi Dan, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Steven was professional and very knowledgeable. He was also supportive and helpful, guiding me through the sale and being spot on with the top of his valuation. I would recommend Chancellors with complete confidence. I

Janet · 10 December 2025

Agent replied · 10 October 2026

Thank you Janet for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Outstanding service from start to…

Outstanding service from start to finish. I am writing to share our excellent experience with Jamie from Chancellors London during our recent property purchase. Despite a very complicated situation on the seller's side, Jamie guided us through the entire process with utmost professionalism. His responsiveness was exceptional; he was always available to answer our calls and messages, calm our anxieties, and signpost the next steps to keep things moving swiftly. We felt fully heard and completely safe in the hands of an expert who values due diligence. We are now happily moved in and highly commend Jamie's work.

S · 31 August 2026

5/5

Trustpilot

Jamie Woodman has been really helpful

Jamie Woodman has been really helpful, is good at clear communication and always responds quickly.

Miss · 18 May 2026

Agent replied · 23 May 2026

We're happy to hear our team provided such helpful and clear communication. Thank you for your positive feedback.

5/5

Trustpilot

Henley Chancellors Review

I was in situation where I was in an unfortunate position of having to find a rented property quickly. Katie for Chancellors (Henley) was able to find me a place quickly which alleviated alot of stress that comes with having to move suddenly. She was candid, responsive and a very polite agent and I appreciate her help and the help from Chancellors.

Mr · 18 May 2026

Agent replied · 23 May 2026

We are so pleased we could assist you in finding a property quickly during a stressful time. We appreciate you sharing your positive experience with us.

5/5

Trustpilot

Dan has been brilliant

Dan has been brilliant, very accommodating very polite and a pleasure to deal with

Sarah · 15 May 2026

Agent replied · 23 May 2026

We are delighted to hear you had such a positive experience. Thank you for your kind words!

5/5

Trustpilot

Excellent experience

We had an excellent experience with Chancellors. Daniel Wise was always present, responsive and incredibly supportive throughout the process. Thank you for the great service!

Fabio · 2 October 2026

5/5

Google

After finding a property to rent on Right Move I called Chancellors and was put in contact with Katie. She was extremely helpful with all my questions and arranged a viewing quickly. All follow up calls were handled promptly, Katie was very friendly and accommodating. The application process was very efficient and overall the communication was great.

Rachel · 19 March 2025

Agent replied · 22 March 2025

Thank you, Rachel! We're thrilled to hear about your positive experience with Katie and our team. Your satisfaction means a lot to us, and we're glad we could assist you efficiently. If you need anything else, feel free to reach out!

5/5

Trustpilot

Bethany was really engaging and had a…

Bethany was really engaging and had a great understanding of the property.

Jonathan · 16 May 2026

Agent replied · 23 May 2026

We're glad to hear our team's engagement and property understanding were helpful. Thank you for your feedback!

5/5

Trustpilot

Hannah has been brilliant

Hannah has been brilliant from booking the viewing in, showing us around the property and had answers to all of our questions and help with a complex application

Consumer · 27 August 2026

5/5

Trustpilot

Jessica was so helpful in my house…

Jessica was so helpful in my house buying process and made it go as smoothly as possible. We will 100% contact her for help in future.

Alice · 4 September 2026

5/5

Google

We wanted to put our house on the market, and found Chancellors. Over the last six months, we have come to know some of the lovely and professional people you could wish to meet, Ellie-Mae Silvey being one of them. Ellie-Mae took us through what was needed on the viewings, making sure mum was taken care of when showing buyers around. Ellie-Mae went the extra mile. We can only say that Ellie-Mae Silvey is not just a great asset to Chancellors, but has been one to us as well.

DJ · 11 November 2023

Agent replied · 10 November 2024

Thank you for leaving us this great review DJ Guntert, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

Odeta was very helpful bright and…

Odeta was very helpful bright and cheerful, went out of the way to help

James · 18 March 2026

Agent replied · 20 March 2026

We appreciate your wonderful feedback! We are so glad that you found the service helpful, especially the advice on recent legislation. We're happy we could assist you in finding your ideal place and that you felt supported.

5/5

Google

Sam has been instrumental in finding us tenants for the past 8 years and l am happy to say that in that time our rental property has only been empty for weeks

John · 10 October 2025

Agent replied · 23 October 2024

Thank you for leaving us this great review John, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

I recently look for an apartment within the area of Henley on Thames, I talked to several letting agents who only gave me empty promises in the past weeks. I was so lucky to have a chance to talk to Sam Hinton who is helpful and friendly. Listen to my requirements and needs, he unexpectedly found me an apartment which meets all my needs within days. He shows his professionalism in handling the business deal and I am very pleased with his service. I have no doubt to recommend friends to Chancellors and I believe Sam is an valuable asset to the Company.

Michael · 24 October 2023

Agent replied · 23 October 2024

Hi Michael, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

4/5

Trustpilot

A mixed time with renting through…

A mixed time with renting through chancellors with false information being provided at the start of my tennacy and late notices of rent increases but since Jamie woodman took over our account she was nothing but fantastic right up until the end of our tennacy which ended on a positive note and should be comended for the work they put in to make everything right!

Adrian · 2 October 2026

5/5

Trustpilot

Isabelle is very supportive and always…

Isabelle is very supportive and always listens .... great communication and very kind

Wendy · 18 March 2026

Agent replied · 20 March 2026

We appreciate you sharing your positive experience; we're glad to hear you were satisfied with the support and communication.

5/5

Google

Katie was totally amazing and very professional, she went out her way to help and assist through the process of renting. Thank you Katie - you’re so lovely and awesome 🤩

Craig · 10 October 2025

Agent replied · 10 November 2024

Thank you Craig for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Ella was so lovely and accommodating

Ella was so lovely and accommodating. Thank you for helping us find our dream home!

Renee · 10 October 2026

5/5

Google

Would like to thank Katie for my experience with chancellors. She was very welcoming, supportive ,helpful. Was keeping me updated with progress of a property I was looking at. Picked my keys up yesterday 😁 …

Leanne · 8 August 2025

Agent replied · 8 October 2025

Thank you Leanne for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Chancellors are hands down the best…

Chancellors are hands down the best estate agents I've ever been a tenant with. They are incredibly responsive and any issues are always resolved quickly. Our property manager, Molly Adams, always goes the extra mile, ensuring we are aware of what is happening at each step in a process and following up to make sure that everything went smoothly and was completed as expected.

Elliott · 24 September 2026

5/5

Trustpilot

Hannah Rae has been so supportive in…

Hannah Rae has been so supportive in our process of getting a new home, even with the documentation. We appreciate you.

Eko · 19 August 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors Henley-on-Thames

How many reviews does Chancellors Henley-on-Thames have?

Chancellors's South Oxfordshire office has 329 reviews across two platforms: 183 on Google, 146 on Trustpilot (across the whole business).

What is Chancellors Henley-on-Thames's rating?

Chancellors Henley-on-Thames is rated 4.6 out of 5 across all 329 reviews, and 4.7 out of 5 on Google from 183 reviews.

Where is Chancellors's South Oxfordshire office?

Chancellors Henley-on-Thames, 17 Hart Street, Henley-on-Thames, RG9 2AR, South Oxfordshire, RG9 2AR.

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