Trusted Agent profile · South Ockendon, Essex

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M & P Estates South Ockendon reviews

★★★★★ Excellent

405 reviews across 3 platforms

111 Daiglen Drive, South Ockendon, Essex, RM15 5EH

M & P Estates's office in South Ockendon, Essex, at 111 Daiglen Drive, is rated 4.6 out of 5 across 405 reviews on three platforms, including 372 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

372

Reviews on Google

This office

Facebook logo

4.3 / 5

22

Reviews on Facebook

This office

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About M & P Estates South Ockendon

If you're looking to buy, sell or rent property in South Ockendon and you’d like a long-established, reputable estate agent, then you’re in the right place You can expect exceptional service, reliable communication, and trusted advice to help you find the perfect home. M&P Estates have invested heavily in the most up to date marketing tools and technology, such as microsites, FREE property websites with personalised virtual tours and more to make your property stand out from the crowd. We take pride in our customer service which is why we are the leading independent estate agent in the area. We have a wealth of experience of the local property market for both sales and lettings and are here to help make your moving journey less stressful. Established in 1999, we are a family run Estate and Letting Agency who pride ourselves on making moving more affordable for our customers. With clear, honest and concise communication to take the stress out of moving home. Our vision is to be recognised for being honest and transparent in all of our business transactions. To be trusted by our customers for delivering a brilliant service with value, this is achieved by effective communication, training, education and innovation. Our aspiration is to be the best Estate and Letting Agent in our area.

Awards

The Trusted Agent 2026 results for M & P Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the South Ockendon office, from every platform, shown as written. First names only.

5/5

Google

Very helpful, caring and strong team. Amazing experience with Oulsnam’s in Droitwich buying my 1st house. Sarah was extremely professional and gave regular updates throughout to process. Thank you so much!! Highly recommended!!

Lorriy · 24 August 2025

Agent replied · 24 August 2026

Thank you for your kind words and recommendation. We’re so pleased to hear you had a great first-time buying experience with our Droitwich team. Sarah will be thrilled to know her support made a difference. Wishing you all the best in your new home.

5/5

Google

Honestly I couldn’t recommend M&P Estates enough. Hannah and the team were absolutely brilliant. She went above and beyond to help with any obstacle that arose. It’s no coincidence that most houses for sale in the area have their sign outside! Thank you Hannah :)

Alex · 5 April 2025

Agent replied · 8 April 2025

Thank you so much for your kind words and glowing review! We're absolutely thrilled to hear you had such a positive experience with Hannah and the team at M&P Estates. Hannah truly cares about every client and always goes the extra mile, so it's wonderful to see that recognised. We're proud to be a trusted name in the area, and your feedback means the world to us. Wishing you all the best in your new Warm regards, Hannah & The M&P Estates Team

5/5

Google

Hannah went above and beyond. Thank you.

Liam · 10 April 2026

Agent replied · 10 April 2026

Hi Liam, Thank you for taking the time to leave such a kind review, it really does mean a lot. I’m so pleased to hear that Hannah made such a positive impression and went above and beyond for you. That’s exactly the level of service we strive to deliver for every client, so it’s great to see it recognised. If there’s ever anything else we can help you with, please don’t hesitate to get in touch.

5/5

Google

We are delighted with the service we received from the entire M&P team throughout our house sale. From the initial valuation, through the marketing and viewing process and onwards to completion were all handled extremely professionally. Thank you to all involved.

Susan · 13 July 2026

Agent replied · 14 July 2026

Dear Susan, Thank you for your wonderful review! We are thrilled to hear that you were delighted with our service throughout your house sale. Our team is dedicated to providing a seamless experience, and your kind words inspire us to continue our efforts. If you ever need assistance in the future, we’d be more than happy to help again. Best wishes, The team & M&P

5/5

Google

I had an outstanding experience selling my house with this estate agent specialy with Hannah Tobias-Gibbins . From the first valuation to completion, they were professional, proactive, and incredibly supportive. Their communication was excellent--always quick to respond and happy to explain each step. They marketed the property brilliantly and secured a strong offer within few weeks. I couldn't have asked for a smoother process. Highly recommended..

Andrius · 30 December 2025

Agent replied · 29 May 2026

Thank you for your wonderful review and for placing your trust in Hannah and the MP Estates team. We are delighted to hear that you had such a positive experience throughout the sale of your home. Selling a property can often feel overwhelming, so it is fantastic to know that Hannah's proactive approach, communication, and support helped make the process as smooth and straightforward as possible. From the initial valuation through to completion, our goal is always to provide clear advice, keep our clients informed, and work tirelessly to achieve the best possible outcome. We are particularly pleased that our marketing strategy helped generate strong interest and secure an excellent offer within a matter of weeks. At MP Estates, we understand that every move represents an important chapter in someone's life. That is why we focus not only on achieving results but also on providing the guidance, reassurance, and personal service our clients deserve throughout the journey. Thank you again for your recommendation and for allowing us to be part of your move. We wish you every success and happiness in the future and look forward to assisting you again whenever you may need us. Warm regards, Hannah & The MP Estates Team

1/5

Google

Don’t waste your time with these. Asked first a valuation. Was told to send photos etc and they would get back to us . 2 weeks later still waiting ! Rung a different agent today and they are sending someone round to us in person on Tuesday.

204driver · 22 May 2026

Agent replied · 25 May 2026

Just wanted to add that if we requested photographs from you, it would have been because an online valuation had been requested rather than an in-person appointment. We always give clients the option of either an online valuation or a physical market appraisal at the property. I have checked our system, and all online valuations submitted to us over the last two weeks have been completed from our side, so it may be possible that the email did not come through to you or landed in your junk/spam folder. If you are unable to locate the valuation for any reason, please feel free to contact myself Paul or email info@mpestates.co.uk and I will happily arrange for it to be re-sent to you.

5/5

Google

First time I've sold a property and the team at Oulsnam Droitwich were brilliant.Claire in particular always ready to help answer any questions I had ,huge thank you 😊 …

Anna · 24 August 2025

Agent replied · 24 August 2026

So pleased we could help with your first house sale. Thank you for taking the time to leave us a lovely review.

5/5

Google

We work with Houseman as a cleaning contractor on a number of end of tenancy jobs - what stands them out for us is that they are professional, flexible, understanding and provide clear, concise instructions and information on the properties in question, and clearly have high standards in terms of tenants - a pleasure to work with

Mark · 26 February 2026

Agent replied · 26 August 2026

Thank you for the excellent review. We value our business relationship with you.

5/5

Google

Dawn was very pleasant and helpful with viewing properties

Anna · 24 February 2026

Agent replied · 24 August 2026

Thank you so much for your kind words. We’re happy Dawn could make your property viewings a positive experience.

5/5

Google

Oulsnam and in particular Sarah were thoroughly impressive from start to finish, from accommodating times to view the property to keeping us updated throughout. Thank you very much!

Joe · 24 August 2025

Agent replied · 24 August 2026

Thank you for taking time out to leave such a nice 5 star review. We are very happy that you were so pleased with the service you received from Oulsnam.

5/5

Google

Hannah Tobias-Gibbons has been absolutely phenomenal whilst trying to hunt for the perfect place for my partner and I. She has gone above and beyond to deliver great customer service and answers any questions or queries rapidly! Thank you so much Hannah

Hollie · 15 March 2025

Agent replied · 27 June 2024

Thank you for your fantastic review! We're delighted to hear that Hannah Tobias-Gibbons provided you with exceptional service during your search for the perfect home. Hannah’s dedication to delivering outstanding customer service and her … More

5/5

Google

We can't thank Claire and the team enough for their hard work and dedication. Claire was so lovely and kept us updated throughout our purchase. Highly recommend!

Jade · 24 August 2025

Agent replied · 24 August 2026

I am sure Claire and the team are pleased that you are so happy with their service. Thank you for taking the time to leave a review.

5/5

Google

It was a pleasure working with M&P Estate. Professional team who listen and help theirs customers. Couldn’t recommend enough! Thank you Hannah for your help and patience in the whole process. Will definitely recommend to our friends and family.

Kasia · 5 April 2025

Agent replied · 6 April 2025

Thank you so much for your lovely review! It was an absolute pleasure to work with you, and I’m so pleased to hear that Hannah and the team made the process smooth and supportive for you. We pride ourselves on truly listening to our clients and being there every step of the way, so your kind words mean a lot to us. Thank you for your recommendation, and please don’t hesitate to reach out if we can help you or your friends and family in the future. Warmest Regards Hannah & all the members of the M&P Team

5/5

Google

Great experience with Oulsnam Droitwich. Claire was an amazing help, friendly, polite and had the answers to all of my questions. Thanks again, would definitely recommend!

Lauren · 24 August 2025

Agent replied · 24 August 2026

So pleased to hear that Claire was amazing and you had such a great experience. Thank you for the recommendation.

5/5

Google

Amber from M&P Estates was very helpful in sorting out the faulty shower screen. She acted quickly and kept things moving to help resolve the issue. I appreciate her support and communication throughout the process. Thank you, Amber!

Elena · 23 June 2026

Agent replied · 24 June 2026

Thank you for taking the time to leave such a lovely review. We're delighted to hear that Amber was able to assist you promptly with the shower screen issue and keep you informed throughout the process. Providing clear communication and resolving maintenance matters as quickly as possible is something we take great pride in. I will make sure your kind comments are passed on to Amber, who will be pleased to know her efforts were appreciated.

5/5

Google

Sarah and team have been wonderful throughout the process of buying my new home! Fantastic communication throughout. Many thanks!

Suzie · 24 October 2025

Agent replied · 24 August 2026

We really appreciate your kind words. It’s wonderful to hear that Sarah’s communication and support made your move a positive experience. 😊 …

5/5

Google

Last week we buy our new house and it’s all process was new for us. M&p provide us excellent service in each and every step of our journey.I would love to thank M&P all team specially Mr. Paul he is a great man.I would recommend their services to everyone.😀😀😀😀 …

Raj · 8 October 2024

Agent replied · 15 March 2026

hank you so much for your fantastic review and for choosing MP Estates to help you with such an exciting milestone! We're thrilled to hear that you found our service excellent and that we could guide you through every step of the journey. … More

5/5

Google

Thank you Sarah for all your support! You have been so helpful and patient with the purchase of our new home.

Nicola · 24 September 2025

Agent replied · 24 August 2026

Thank you for your kind words. We’re so pleased Sarah could support you through your purchase, wishing you all the best in your new home.

5/5

Google

I've used M&P multiple times over the years, and have always been impressed. Paul's guidance is invaluable, and Anna and Victoria consistently kept us updated. The entire team is professional, knowledgeable, and always willing to help. I would not hesitate to use M&P again .

Wareing · 7 December 2024

Agent replied · 17 November 2024

Thank you so much for your kind words and for taking the time to leave us such a glowing review! We’re thrilled to hear that you’ve had consistently great experiences with us over the years. Paul, Hanna, and Victoria, along with the entire team, truly appreciate your feedback, it means a lot to us to know our efforts make a difference. We’re always here to help, and we look forward to working with you again in the future. If there’s ever anything else we can assist with, don’t hesitate to reach out!

5/5

Google

I had a fantastic experience with Hannah at M & P Estates in South Ockendon. She was absolutely amazing, friendly, professional, and incredibly helpful throughout the entire process. Her communication was clear and consistent, and she made everything feel smooth and stress-free. The overall service from M & P Estates was top-notch, and I would highly recommend them to anyone looking for a reliable and supportive estate agency.

Rebecca · 9 October 2025

Agent replied · 7 July 2025

Thank you so much for your fantastic review! We're delighted to hear that Hannah provided such a positive experience, she really is a credit to our team. Clear communication and a stress-free journey are exactly what we aim for, so it’s great to know we delivered on that. Your recommendation means a lot to all of us at M&P Estates.

1/5

Google

I got the viewing with this company with representative Hannah. Property in South Ockendon. During the viewing I confirmed that I will rent this property, it is fully satisfied us. On Monday at 15:00 LT Hannah called me and accept offer. I …

Віка · 2 May 2026

Agent replied · 2 September 2026

Thank you for your review. We are sorry that you feel disappointed with your experience; however, it is important that the situation is accurately reflected. … More

5/5

Google

fab team of people, answered every question we asked and went above and beyond providing a good service. thank you sarah and the team for making this a reality for us.

Laoni · 27 July 2026

Agent replied · 24 August 2026

Thank you for your lovely review. We’re so pleased Sarah and the team could answer all your questions and go above and beyond to help make your move a reality. We really appreciate your kind words and wish you all the best in your new home.

5/5

Google

All the team at Oulnams Droitwich have been fantastic from the very start you set off like an olympic sprinter I lost count of the number of viewings the first few days and following this the viewings never slowed. The result was we had a buyer. The whole team kept us informed every step of the way . Very efficient and courteous I would recommend to anyone. Thank you, you were brilliant.

Paul · 24 May 2026

5/5

Google

I've had the pleasure of working with Paul and he is simply wonderful. His passionate and caring character makes him the best in what he does. I know that I am looked after and that I will always get the best service. I cannot recommend him more! 5 plus stars for sure! Thanks for always going the extra mile, Paul!

Letia · 16 March 2024

Agent replied · 16 March 2026

Hi Letia. Many thanks for the kind words. It is always a pleasure to work with you.

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Questions about M & P Estates South Ockendon

How many reviews does M & P Estates South Ockendon have?

M & P Estates's South Ockendon office has 405 reviews across three platforms: 372 on Google, 22 on Facebook, 11 on Trustpilot (across the whole business).

What is M & P Estates South Ockendon's rating?

M & P Estates South Ockendon is rated 4.6 out of 5 across all 405 reviews, and 4.7 out of 5 on Google from 372 reviews.

Has M & P Estates won any awards?

Yes. In The Trusted Agent 2026 awards: M & P Estates, South Ockendon won Trusted Agent.

Where is M & P Estates's South Ockendon office?

M & P Estates South Ockendon, 111 Daiglen Drive, South Ockendon, Essex, RM15 5EH.

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