Every review we hold for the South Ockendon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery helpful, caring and strong team. Amazing experience with Oulsnam’s in Droitwich buying my 1st house. Sarah was extremely professional and gave regular updates throughout to process. Thank you so much!! Highly recommended!!
Lorriy · 24 August 2025
Agent replied · 24 August 2026
Thank you for your kind words and recommendation. We’re so pleased to hear you had a great first-time buying experience with our Droitwich team. Sarah will be thrilled to know her support made a difference. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleHonestly I couldn’t recommend M&P Estates enough. Hannah and the team were absolutely brilliant. She went above and beyond to help with any obstacle that arose. It’s no coincidence that most houses for sale in the area have their sign outside! Thank you Hannah :)
Alex · 5 April 2025
Agent replied · 8 April 2025
Thank you so much for your kind words and glowing review! We're absolutely thrilled to hear you had such a positive experience with Hannah and the team at M&P Estates. Hannah truly cares about every client and always goes the extra mile, so it's wonderful to see that recognised. We're proud to be a trusted name in the area, and your feedback means the world to us. Wishing you all the best in your new
Warm regards,
Hannah & The M&P Estates Team
★★★★★ 5/5
GoogleHannah went above and beyond. Thank you.
Liam · 10 April 2026
Agent replied · 10 April 2026
Hi Liam,
Thank you for taking the time to leave such a kind review, it really does mean a lot.
I’m so pleased to hear that Hannah made such a positive impression and went above and beyond for you. That’s exactly the level of service we strive to deliver for every client, so it’s great to see it recognised.
If there’s ever anything else we can help you with, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleWe are delighted with the service we received from the entire M&P team throughout our house sale. From the initial valuation, through the marketing and viewing process and onwards to completion were all handled extremely professionally. Thank you to all involved.
Susan · 13 July 2026
Agent replied · 14 July 2026
Dear Susan, Thank you for your wonderful review! We are thrilled to hear that you were delighted with our service throughout your house sale. Our team is dedicated to providing a seamless experience, and your kind words inspire us to continue our efforts.
If you ever need assistance in the future, we’d be more than happy to help again. Best wishes, The team & M&P
★★★★★ 5/5
GoogleI had an outstanding experience selling my house with this estate agent specialy with Hannah Tobias-Gibbins . From the first valuation to completion, they were professional, proactive, and incredibly supportive. Their communication was excellent--always quick to respond and happy to explain each step. They marketed the property brilliantly and secured a strong offer within few weeks. I couldn't have asked for a smoother process. Highly recommended..
Andrius · 30 December 2025
Agent replied · 29 May 2026
Thank you for your wonderful review and for placing your trust in Hannah and the MP Estates team.
We are delighted to hear that you had such a positive experience throughout the sale of your home. Selling a property can often feel overwhelming, so it is fantastic to know that Hannah's proactive approach, communication, and support helped make the process as smooth and straightforward as possible.
From the initial valuation through to completion, our goal is always to provide clear advice, keep our clients informed, and work tirelessly to achieve the best possible outcome. We are particularly pleased that our marketing strategy helped generate strong interest and secure an excellent offer within a matter of weeks.
At MP Estates, we understand that every move represents an important chapter in someone's life. That is why we focus not only on achieving results but also on providing the guidance, reassurance, and personal service our clients deserve throughout the journey.
Thank you again for your recommendation and for allowing us to be part of your move. We wish you every success and happiness in the future and look forward to assisting you again whenever you may need us.
Warm regards,
Hannah & The MP Estates Team
★★★★★ 1/5
GoogleDon’t waste your time with these. Asked first a valuation. Was told to send photos etc and they would get back to us . 2 weeks later still waiting ! Rung a different agent today and they are sending someone round to us in person on Tuesday.
204driver · 22 May 2026
Agent replied · 25 May 2026
Just wanted to add that if we requested photographs from you, it would have been because an online valuation had been requested rather than an in-person appointment. We always give clients the option of either an online valuation or a physical market appraisal at the property.
I have checked our system, and all online valuations submitted to us over the last two weeks have been completed from our side, so it may be possible that the email did not come through to you or landed in your junk/spam folder.
If you are unable to locate the valuation for any reason, please feel free to contact myself Paul or email info@mpestates.co.uk and I will happily arrange for it to be re-sent to you.
★★★★★ 5/5
GoogleFirst time I've sold a property and the team at Oulsnam Droitwich were brilliant.Claire in particular always ready to help answer any questions I had ,huge thank you 😊 …
Anna · 24 August 2025
Agent replied · 24 August 2026
So pleased we could help with your first house sale. Thank you for taking the time to leave us a lovely review.
★★★★★ 5/5
GoogleWe work with Houseman as a cleaning contractor on a number of end of tenancy jobs - what stands them out for us is that they are professional, flexible, understanding and provide clear, concise instructions and information on the properties in question, and clearly have high standards in terms of tenants - a pleasure to work with
Mark · 26 February 2026
Agent replied · 26 August 2026
Thank you for the excellent review. We value our business relationship with you.
★★★★★ 5/5
GoogleDawn was very pleasant and helpful with viewing properties
Anna · 24 February 2026
Agent replied · 24 August 2026
Thank you so much for your kind words. We’re happy Dawn could make your property viewings a positive experience.
★★★★★ 5/5
GoogleOulsnam and in particular Sarah were thoroughly impressive from start to finish, from accommodating times to view the property to keeping us updated throughout. Thank you very much!
Joe · 24 August 2025
Agent replied · 24 August 2026
Thank you for taking time out to leave such a nice 5 star review. We are very happy that you were so pleased with the service you received from Oulsnam.
★★★★★ 5/5
GoogleHannah Tobias-Gibbons has been absolutely phenomenal whilst trying to hunt for the perfect place for my partner and I. She has gone above and beyond to deliver great customer service and answers any questions or queries rapidly! Thank you so much Hannah
Hollie · 15 March 2025
Agent replied · 27 June 2024
Thank you for your fantastic review! We're delighted to hear that Hannah Tobias-Gibbons provided you with exceptional service during your search for the perfect home. Hannah’s dedication to delivering outstanding customer service and her … More
★★★★★ 5/5
GoogleWe can't thank Claire and the team enough for their hard work and dedication. Claire was so lovely and kept us updated throughout our purchase. Highly recommend!
Jade · 24 August 2025
Agent replied · 24 August 2026
I am sure Claire and the team are pleased that you are so happy with their service. Thank you for taking the time to leave a review.
★★★★★ 5/5
GoogleIt was a pleasure working with M&P Estate. Professional team who listen and help theirs customers. Couldn’t recommend enough! Thank you Hannah for your help and patience in the whole process. Will definitely recommend to our friends and family.
Kasia · 5 April 2025
Agent replied · 6 April 2025
Thank you so much for your lovely review! It was an absolute pleasure to work with you, and I’m so pleased to hear that Hannah and the team made the process smooth and supportive for you. We pride ourselves on truly listening to our clients and being there every step of the way, so your kind words mean a lot to us. Thank you for your recommendation, and please don’t hesitate to reach out if we can help you or your friends and family in the future.
Warmest Regards
Hannah & all the members of the M&P Team
★★★★★ 5/5
GoogleGreat experience with Oulsnam Droitwich. Claire was an amazing help, friendly, polite and had the answers to all of my questions. Thanks again, would definitely recommend!
Lauren · 24 August 2025
Agent replied · 24 August 2026
So pleased to hear that Claire was amazing and you had such a great experience. Thank you for the recommendation.
★★★★★ 5/5
GoogleAmber from M&P Estates was very helpful in sorting out the faulty shower screen. She acted quickly and kept things moving to help resolve the issue. I appreciate her support and communication throughout the process. Thank you, Amber!
Elena · 23 June 2026
Agent replied · 24 June 2026
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that Amber was able to assist you promptly with the shower screen issue and keep you informed throughout the process. Providing clear communication and resolving maintenance matters as quickly as possible is something we take great pride in.
I will make sure your kind comments are passed on to Amber, who will be pleased to know her efforts were appreciated.
★★★★★ 5/5
GoogleSarah and team have been wonderful throughout the process of buying my new home! Fantastic communication throughout. Many thanks!
Suzie · 24 October 2025
Agent replied · 24 August 2026
We really appreciate your kind words. It’s wonderful to hear that Sarah’s communication and support made your move a positive experience. 😊 …
★★★★★ 5/5
GoogleLast week we buy our new house and it’s all process was new for us. M&p provide us excellent service in each and every step of our journey.I would love to thank M&P all team specially Mr. Paul he is a great man.I would recommend their services to everyone.😀😀😀😀 …
Raj · 8 October 2024
Agent replied · 15 March 2026
hank you so much for your fantastic review and for choosing MP Estates to help you with such an exciting milestone! We're thrilled to hear that you found our service excellent and that we could guide you through every step of the journey. … More
★★★★★ 5/5
GoogleThank you Sarah for all your support! You have been so helpful and patient with the purchase of our new home.
Nicola · 24 September 2025
Agent replied · 24 August 2026
Thank you for your kind words. We’re so pleased Sarah could support you through your purchase, wishing you all the best in your new home.
★★★★★ 5/5
GoogleI've used M&P multiple times over the years, and have always been impressed. Paul's guidance is invaluable, and Anna and Victoria consistently kept us updated. The entire team is professional, knowledgeable, and always willing to help. I would not hesitate to use M&P again .
Wareing · 7 December 2024
Agent replied · 17 November 2024
Thank you so much for your kind words and for taking the time to leave us such a glowing review! We’re thrilled to hear that you’ve had consistently great experiences with us over the years. Paul, Hanna, and Victoria, along with the entire team, truly appreciate your feedback, it means a lot to us to know our efforts make a difference.
We’re always here to help, and we look forward to working with you again in the future. If there’s ever anything else we can assist with, don’t hesitate to reach out!
★★★★★ 5/5
GoogleI had a fantastic experience with Hannah at M & P Estates in South Ockendon. She was absolutely amazing, friendly, professional, and incredibly helpful throughout the entire process. Her communication was clear and consistent, and she made everything feel smooth and stress-free. The overall service from M & P Estates was top-notch, and I would highly recommend them to anyone looking for a reliable and supportive estate agency.
Rebecca · 9 October 2025
Agent replied · 7 July 2025
Thank you so much for your fantastic review! We're delighted to hear that Hannah provided such a positive experience, she really is a credit to our team. Clear communication and a stress-free journey are exactly what we aim for, so it’s great to know we delivered on that. Your recommendation means a lot to all of us at M&P Estates.
★★★★★ 1/5
GoogleI got the viewing with this company with representative Hannah. Property in South Ockendon. During the viewing I confirmed that I will rent this property, it is fully satisfied us. On Monday at 15:00 LT Hannah called me and accept offer. I …
Віка · 2 May 2026
Agent replied · 2 September 2026
Thank you for your review. We are sorry that you feel disappointed with your experience; however, it is important that the situation is accurately reflected. … More
★★★★★ 5/5
Googlefab team of people, answered every question we asked and went above and beyond providing a good service. thank you sarah and the team for making this a reality for us.
Laoni · 27 July 2026
Agent replied · 24 August 2026
Thank you for your lovely review. We’re so pleased Sarah and the team could answer all your questions and go above and beyond to help make your move a reality. We really appreciate your kind words and wish you all the best in your new home.
★★★★★ 5/5
GoogleAll the team at Oulnams Droitwich have been fantastic from the very start you set off like an olympic sprinter I lost count of the number of viewings the first few days and following this the viewings never slowed. The result was we had a buyer. The whole team kept us informed every step of the way . Very efficient and courteous I would recommend to anyone. Thank you, you were brilliant.
Paul · 24 May 2026
★★★★★ 5/5
GoogleI've had the pleasure of working with Paul and he is simply wonderful. His passionate and caring character makes him the best in what he does. I know that I am looked after and that I will always get the best service. I cannot recommend him more! 5 plus stars for sure! Thanks for always going the extra mile, Paul!
Letia · 16 March 2024
Agent replied · 16 March 2026
Hi Letia. Many thanks for the kind words. It is always a pleasure to work with you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.