Trusted Agent profile · South Ockendon, Essex

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M & P Estates South Ockendon reviews

★★★★★ Excellent

405 reviews across 3 platforms

111 Daiglen Drive, South Ockendon, Essex, RM15 5EH

M & P Estates's office in South Ockendon, Essex, at 111 Daiglen Drive, is rated 4.6 out of 5 across 405 reviews on three platforms, including 372 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

372

Reviews on Google

This office

Facebook logo

4.3 / 5

22

Reviews on Facebook

This office

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About M & P Estates South Ockendon

If you're looking to buy, sell or rent property in South Ockendon and you’d like a long-established, reputable estate agent, then you’re in the right place You can expect exceptional service, reliable communication, and trusted advice to help you find the perfect home. M&P Estates have invested heavily in the most up to date marketing tools and technology, such as microsites, FREE property websites with personalised virtual tours and more to make your property stand out from the crowd. We take pride in our customer service which is why we are the leading independent estate agent in the area. We have a wealth of experience of the local property market for both sales and lettings and are here to help make your moving journey less stressful. Established in 1999, we are a family run Estate and Letting Agency who pride ourselves on making moving more affordable for our customers. With clear, honest and concise communication to take the stress out of moving home. Our vision is to be recognised for being honest and transparent in all of our business transactions. To be trusted by our customers for delivering a brilliant service with value, this is achieved by effective communication, training, education and innovation. Our aspiration is to be the best Estate and Letting Agent in our area.

Awards

The Trusted Agent 2026 results for M & P Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the South Ockendon office, from every platform, shown as written. First names only.

5/5

Google

Have now worked with Raphael for almost 10 years, my experiences have been nothing but good. Pro-active, quick to respond and takes the initiative. A pleasure working with, particularly in direct comparison to some of the alternate …

Krzysztof · 26 August 2024

Agent replied · 26 August 2026

Thank you for the excellent review. As one of our long-standing landlords, I appreciate your opinion. You're a pleasure to work with.

5/5

Google

Hannah from M&P Estates is very professional and knowing her job so well. She was extremely helpful, handled all situations and answered to all of our questions with patience and in professional manner. Very much recommended.

Milda · 3 March 2026

Agent replied · 4 March 2026

Dear Milda, Thank you so much for your kind words! We’re thrilled to hear that Hannah provided you with professional and helpful service. Our team aims to address all client needs with care and expertise, and it’s wonderful to know we succeeded. Your recommendation means a great deal to us. If you need any further assistance, please don’t hesitate to reach out!

5/5

Google

Oulsnam Droitwich have been very helpful from start to finish, always easy to communicate with and always respond to enquiries quickly.

Dylan · 24 June 2026

Agent replied · 24 August 2026

Thank you for your kind review. We’re delighted to hear that the Droitwich team were helpful and that communication was smooth throughout. It’s great to know your enquiries were always dealt with promptly. We really appreciate your feedback and thank you for choosing Oulsnam. 🏡 …

5/5

Google

Everyone at M&P estates are fantastic. I can’t recommend them enough. The whole team go above and beyond to help and support you in your sale. I would not hesitate to use M&P again. Thank you Paul and the team for everything you have done.

Louise · 15 March 2024

Agent replied · 12 January 2024

Thank you so much for taking the time to share your positive experience with M&P Estates! We are thrilled to hear that our team, especially Paul, went above and beyond to support you. We take great pride in providing excellent service, and your recommendation means the world to us.

5/5

Google

An excellent estate agents,professional and supportive and get the job done, they know the area better than any other estate agency. Highly recommend.

Caroline · 29 May 2026

Agent replied · 30 May 2026

Thank you, Caroline, for your wonderful review and recommendation. We are delighted that you found our team professional, supportive, and effective throughout your journey. As a local independent agency, we take great pride in our knowledge of the local market and in providing honest advice, clear communication, and a service that puts our clients' needs first. Buying or selling a home is one of life's biggest decisions, and we're pleased that we were able to help make the process a positive experience for you. Thank you again for choosing MP Estates and for taking the time to share your feedback. It was a pleasure assisting you, and we wish you every happiness and success in the future. Kind regards, Paul, Hannah & The MP Estates Team

5/5

Trustpilot

Fantastic service!

M+P Estate Agents have been fantastic from start to finish. Paul showed me the property that I purchased and through the start of the process he was extremely helpful & informative. Once offers had been accepted I was passed onto Rachel - who without her help through purchasing the flat it probably would have fell through. I had a difficult solicitor who longed the process out. Rachel continually checked up daily on the process and informed me of current situations and advised me of what to do next. As a first time purchaser I was very new to everything and when I wasn’t sure of process or had questions Rachel was always there to answer them and quite promptly at that. I can’t begin to tell you how amazing she was. Wether you are purchasing or selling your property I would definitely highly recommend M+P Estates.

Katrina · 2 May 2018

Agent replied · 7 July 2025

Thank you for your comments and we all hope that you enjoy your new home

5/5

Google

M&P Estates have been extremely helpful in our move! Above and beyond to help us wherever we have needed them. Would highly recommend to anyone wishing to sell, buy or rent! Refreshing to find such honest agents! Special shout out to Hannah and Felicity, always professional and get the job done! Thanks M & P Estates ⭐️⭐️⭐️⭐️⭐️

Rebecca · 17 March 2023

Agent replied · 7 April 2023

It has been a pleasure to assist you in finding your new home.

5/5

Google

10/10 service from the start till the end! Hannah is amazing, very professional and great communication throughout!

Keavy · 5 April 2025

Agent replied · 6 April 2025

Thank you so much for your fantastic review! We're thrilled to hear about your positive experience with Hannah and the service you received. It's always our goal to provide professional and seamless communication. Your satisfaction is our top priority, and we look forward to assisting you again in the future. Warm regards, Paul & The Team

5/5

Google

Not sure where to even begin!, want to say a huge thank you to Madison and Hannah for their outstanding support and effort throughout our moving in process, this is our first time renting and we could not thank you both enough you have both …

Lewis · 8 October 2023

Agent replied · 13 September 2023

Thank you so much for your lovely review Hannah and I appreciate it. If we can be of any assistance, please let us know

5/5

Google

Wow where do I even begin. M & P are absolutely fantastic especially Hannah and Paul. They go above and beyond and genuinely care and support their clients in the best way possible. We were initially their tenants for a few years and Hannah …

Jasmyn · 8 October 2023

Agent replied · 4 July 2023

Many thanks for your review. It is very much appreciated.

5/5

Google

A big thank you to all M&P estate agent, especially to Rachel Thomas and Philip for all the support during our selling /buying, as it can be very stressful. They always acted very professional and honest, very knowledgeable and caring for their client. If I could, I would nominate them the best Estate Agent, as they put the client interest at first and offer satisfaction through the process.

Diana · 26 December 2020

Agent replied

Thank you for your review. We wish you and your family a Happy Christmas in your new home

5/5

Google

Very friendly staff and helpful with information.

Catherine · 3 August 2026

Agent replied · 24 August 2026

Thank you for your kind review. We’re so pleased to hear you found the team friendly and helpful.

5/5

Google

Emma and Raphael are just brilliant! They have let my property a series of times now, quickly and to great tenants. They are such a pleasure to work with. They communicate quickly and clearly. Their advice has always been spot on. They are high quality and totally efficient with everything they do. They have also been super helpful and introduced me to fantastic suppliers to help complete refurbishment works. I couldn't be in better, safer hands.

Kenton · 26 August 2024

Agent replied · 26 August 2026

Thank you so much for the excellent review. We value the feedback. It's a pleasure to work with you. Best E + R

5/5

Google

Great agents, good communication and got us a sale in good time!

Paul · 24 June 2026

Agent replied · 24 August 2026

Thank you for your review. We're delighted to hear that you were pleased with our service and communication, and that we were able to secure a sale for you in a timely manner. We appreciate your feedback and thank you for choosing Oulsnam. 🏡 …

1/5

Google

Pretty good when you're looking for somewhere to rent but completely useless after you've given them your money. Numerous issues with the property, some of which have gone unresolved for over six months. I have had to chase them repeatedly (which is difficult for me due to disability) often with no response whatsoever. Doors which don't fit/close, leaks, plumbing which airlocks all the time, broken radiator thermostat, ancient failing shower alternating between hot and cold, an ancient boiler which took 5-6 attempts to repair (and which the engineer noted should've just been replaced years ago). Very much fulfilling the stereotype of bad letting agents.

Imp · 16 August 2025

5/5

Google

Met Dawn haycock when she conducted a viewing for us. Found Dawn to be extremely friendly helpful and honest. Would recommend Dawn for your viewing experience

Paul · 24 August 2024

Agent replied · 24 August 2026

Thank you kindly Paul, we appreciate your feedback and taking the time to leave Dawn a review, all the best!

5/5

Google

Fantastic service! I am super impressed by this gentleman's attitude & work ethic and I believe Huss will become very successful. I would certainly recommend him to my friends and family every time, I hope he continues in the same manner with my property so we see a positive result in the near future. Thank you Huss for your enthusiasm and professionalism.

Avenue · 4 August 2021

Agent replied · 4 August 2026

Thank you so much for your kind words Mr Mindley, we are so happy that you’re pleased with us! Kind Regards

5/5

Google

Elise and Hannah were always available to help and done a great job from start to finish. Thank you for making the process easy!

Lauren · 11 October 2025

5/5

Google

Great and efficeint service. Special thanks to Hannah and Paul.

Fahad · 15 March 2025

Agent replied · 2 April 2024

Thank you for taking the time to review our service. Hannah and I appreciate you feedback

5/5

Trustpilot

Looking to the future

After much research, mostly podcasts and interviews on You Tube, we decided to ask MP Estates to help us. We work hard all our lives to acquire assets, like our home, and we knew we wanted to protect this for our sons. We are still working and wanted to get things put in place earlier rather than leaving it till we are too old to do anything about it. We feel a great sense of relief now we have everything in place. We have had easy zoom talks with Charles Quist, Maya, and Haydee. They have made us feel comfortable every step of the way and have made everything easy to understand when it comes to death and taxes. We are now encouraging my father in law, who’s in his eighties, to do the same.

Consumer · 10 July 2025

5/5

Google

Charlie and the team have been fantastic in selling my property for the price I needed! There lettings team, in particular Sarah, was also incredibly helpful when dealing with the rental of the property before the sale. Most definitely the best agent in the area! Many thanks

Haydn · 16 March 2023

Agent replied

Thank you for your kind review Haydn.

5/5

Facebook

Thank you so much to everyone at M&p for helping us move. Especially Hannah she went above and beyond! Without her I don’t think the sale would have gone through as quick as it did. Thankyou!!! 🩷🥰

Annie · 28 April 2025

5/5

Google

The whole Oulsnam team was really helpful throughout our purchase journey. They were very informative in giving guidance to us . Their professionalism and communication skill is really appreciated.Thanks to all Oulsnam team .Highly recommend for selling and purchasing your property.

Rosamma · 24 August 2025

Agent replied · 24 August 2026

We really appreciate your recommendation. It’s great to hear the team’s guidance and communication made a positive difference.

5/5

Google

We marketed our hime and sold very quickly, the process was good and the information exchanged always informative. The final completion was slow - no fault of the agent - and caused additional costs. I would thoroughly recommend the Droitwich branch.

Pro · 24 August 2025

Agent replied · 24 August 2026

Thank you for your lovely feedback and recommendation. We're so pleased to hear the Droitwich team supported you well throughout the process.

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Questions about M & P Estates South Ockendon

Has M & P Estates won any awards?

Yes. In The Trusted Agent 2026 awards: M & P Estates, South Ockendon won Trusted Agent.

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