Trusted Agent profile · South Ockendon · Essex
Verified
★★★★★
406 reviews across 3 platforms
111 Daiglen Drive, South Ockendon, Essex, RM15 5EH
M & P Estates's office in South Ockendon, Essex, at 111 Daiglen Drive, is rated 4.6 out of 5 across 406 reviews on three platforms, including 373 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
If you're looking to buy, sell or rent property in South Ockendon and you’d like a long-established, reputable estate agent, then you’re in the right place You can expect exceptional service, reliable communication, and trusted advice to help you find the perfect home. M&P Estates have invested heavily in the most up to date marketing tools and technology, such as microsites, FREE property websites with personalised virtual tours and more to make your property stand out from the crowd. We take pride in our customer service which is why we are the leading independent estate agent in the area. We have a wealth of experience of the local property market for both sales and lettings and are here to help make your moving journey less stressful. Established in 1999, we are a family run Estate and Letting Agency who pride ourselves on making moving more affordable for our customers. With clear, honest and concise communication to take the stress out of moving home. Our vision is to be recognised for being honest and transparent in all of our business transactions. To be trusted by our customers for delivering a brilliant service with value, this is achieved by effective communication, training, education and innovation. Our aspiration is to be the best Estate and Letting Agent in our area.
The Trusted Agent 2026 results for M & P Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the South Ockendon office, from every platform, shown as written. First names only.
5/5
GoogleI've had the pleasure of working with Paul and he is simply wonderful. His passionate and caring character makes him the best in what he does. I know that I am looked after and that I will always get the best service. I cannot recommend him more! 5 plus stars for sure! Thanks for always going the extra mile, Paul!
Hi Letia. Many thanks for the kind words. It is always a pleasure to work with you.
5/5
GoogleI highly recommend M&P estates as they have provided an exceptional service. I previously had a negative experience with another estate agent which lost me a potential sale. Initially, I spoke to Paul who reassured me how they could help …
Dear Angie, Thank you immensely for your glowing review! We're overjoyed to hear about your positive experience with Paul, Hannah, and our team. Your satisfaction is our priority, and we're delighted we could restore your faith in the … More
1/5
GoogleI was with M&P for six years and experienced continual problems with both the landlord and the agency. Every winter without fail, the heating and hot water would stop working. At one point I had a child under four years old living in a …
Thank you for leaving your comments and I leave the same response as Shelly Smith as it relates to the same property. … More
5/5
GoogleWe couldn't have asked for better estate agents than M&P Estates. The house sold within days and Hannah was there to support us until we moved. Recommended to everyone :)
Thank you so much for your fantastic review! 😊 We're delighted to hear that you had such a positive experience with M&P Estates and that your house sold so quickly! Hannah is a valued member of our team, and we’re so pleased she was able to support you throughout the process. …
5/5
GoogleSarah was a star in her help, communication and friendly approach in our move cross country to the area. From a former customer service trainer perspective I could not fault her attitude and useful insights in the process. A credit to her profession.
Many thanks Clive, we really appreciate you making the effort to leave Sarah such a fabulous review, she sure is a star and your wonderful feedback has made her day, we wish you all the best and lots of future happiness in your new home
5/5
GoogleHannah was fantastic throughout the whole process, made everything very easy as well as getting us our asking price! Great communication the whole journey. Thank you M&P!
Thank you so much for your kind words and for taking the time to share your experience. I'm absolutely thrilled to hear that Hannah looked after you so well, she’s a real asset to our team and consistently goes above and beyond for our … More
5/5
GoogleThank you very much to M&P Estate for their hard work and professionalism. Paul, Hannah, Amber and a team were amazing making our renting experience streight forward, and stress free.
"Thank you so much, Helen, for your kind words! We're delighted to hear that you had a smooth and stress-free renting experience with us. Paul, Hannah, Amber, and the team truly appreciate your recognition, and it was our pleasure to assist yo
5/5
GoogleAbsolutely amazing. Thank you to Emma and Raphael for helping me and my husband find a property in London successfully. They have been amazingly supportive and we are very pleased and are excited to move in soon. Highly recommended agency! 😊 …
Thank you for your lovely review, it has been a pleasure dealing with you and we hope you will be happy in your new home.
5/5
GoogleClare found a house for my mother, then a few months later sold my brother's house for him. Droitwich branch is very helpful and tries to keep the buying and selling process going very well. Clare as our key contact is very efficient and did her utmost to keep us in the picture when solicitors could not be bothered to contact us.
So pleased we were able to help you both times. Thank you for taking the time to leave us a lovely review.
5/5
GoogleI just want to say a big thank you to the team at balgores in Brentwood, Jamie in particular for supporting the sale of a home. They were always professional and guaranteed me a smooth sale and thats exactly what they delivered. I will definitely work with them again and recommend to anyone that needs it. 5***** service ✨️ Thank you 😊
Good afternoon, Thank you for your 5* review. We love hearing positive feedback from our clients and we will pass your kind words along to Jamie and the rest of the team. We really appreciate you taking the time to provide us with feedback. Thanks again, Balgores Property Group
5/5
FacebookI had a very positive experience with MPEstate. The team was professional, responsive, and very helpful throughout the entire process. They provided clear communication, answered all my questions promptly, and made everything smooth and stress-free. I truly appreciated their attention to detail and commitment to customer satisfaction. I would definitely recommend MPEstate to anyone looking for reliable and trustworthy real estate services.
5/5
GoogleAll of the team have been so helpful in our purchase. We have had to do many viewings for various reasons and we have always been accommodated. They helped with things that they didn’t have to. Very friendly, professional and knowledgeable. Communication is prompt which is very important in such a stressful time. Nothing negative to say about them!
So glad you are pleased with our service, thank you for the lovely 5 star review.
5/5
GoogleProfessional, courteous service from the beginning to end of the house sale process. I was continually kept informed of progress from viewings to completion. Thank you Paul, Hannah and Victoria for an amazing service.
Hi Edward, Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear that you had a positive experience with our team and that you … More
5/5
GoogleIf you’re looking for a professionally run estate agent look no further! Madison made our experience so worth it. She communicated with us every step of the way. After months of searching for a home we’ve finally found the one and I’m so glad it’s with M&P!
Hi Jessica. Thank you so much for taking the time to share your positive experience with M&P Estate! We're thrilled to hear that Madison played a crucial role in making your journey a rewarding one. … More
5/5
GoogleHave now worked with Raphael for almost 10 years, my experiences have been nothing but good. Pro-active, quick to respond and takes the initiative. A pleasure working with, particularly in direct comparison to some of the alternate …
Thank you for the excellent review. As one of our long-standing landlords, I appreciate your opinion. You're a pleasure to work with.
5/5
GoogleHannah from M&P Estates is very professional and knowing her job so well. She was extremely helpful, handled all situations and answered to all of our questions with patience and in professional manner. Very much recommended.
Dear Milda, Thank you so much for your kind words! We’re thrilled to hear that Hannah provided you with professional and helpful service. Our team aims to address all client needs with care and expertise, and it’s wonderful to know we … More
5/5
GoogleOulsnam Droitwich have been very helpful from start to finish, always easy to communicate with and always respond to enquiries quickly.
Thank you for your kind review. We’re delighted to hear that the Droitwich team were helpful and that communication was smooth throughout. It’s great to know your enquiries were always dealt with promptly. We really appreciate your feedback and thank you for choosing Oulsnam. 🏡 …
5/5
GoogleEveryone at M&P estates are fantastic. I can’t recommend them enough. The whole team go above and beyond to help and support you in your sale. I would not hesitate to use M&P again. Thank you Paul and the team for everything you have done.
Thank you so much for taking the time to share your positive experience with M&P Estates! We are thrilled to hear that our team, especially Paul, went above and beyond to support you. We take great pride in providing excellent service, and your recommendation means the world to us.
5/5
GoogleJust want to say thanks to Hannah, Victoria, Troy and Paul the managing director, as a matter of fact, the entire team. Incredibly communicative, professional, caring and certainly gave attention to …
Thank you so much for taking the time to leave such a thoughtful and detailed review. On behalf of Hannah, Victoria, Troy, and myself, as well as the entire team at M&P Estates, we’re absolutely thrilled to hear about your positive … More
5/5
GoogleAn excellent estate agents,professional and supportive and get the job done, they know the area better than any other estate agency. Highly recommend.
Thank you, Caroline, for your wonderful review and recommendation. We are delighted that you found our team professional, supportive, and effective throughout your journey. As a local independent agency, we take great pride in our knowledge of the local market and in providing honest advice, clear communication, and a service that puts our clients' needs first. Buying or selling a home is one of life's biggest decisions, and we're pleased that we were able to help make the process a positive experience for you. Thank you again for choosing MP Estates and for taking the time to share your feedback. It was a pleasure assisting you, and we wish you every happiness and success in the future. Kind regards, Paul, Hannah & The MP Estates Team
5/5
TrustpilotFantastic service!
M+P Estate Agents have been fantastic from start to finish. Paul showed me the property that I purchased and through the start of the process he was extremely helpful & informative. Once offers had been accepted I was passed onto Rachel - who without her help through purchasing the flat it probably would have fell through. I had a difficult solicitor who longed the process out. Rachel continually checked up daily on the process and informed me of current situations and advised me of what to do next. As a first time purchaser I was very new to everything and when I wasn’t sure of process or had questions Rachel was always there to answer them and quite promptly at that. I can’t begin to tell you how amazing she was. Wether you are purchasing or selling your property I would definitely highly recommend M+P Estates.
Thank you for your comments and we all hope that you enjoy your new home
5/5
GoogleM&P Estates have been extremely helpful in our move! Above and beyond to help us wherever we have needed them. Would highly recommend to anyone wishing to sell, buy or rent! Refreshing to find such honest agents! Special shout out to Hannah and Felicity, always professional and get the job done! Thanks M & P Estates ⭐️⭐️⭐️⭐️⭐️
It has been a pleasure to assist you in finding your new home.
1/5
GoogleExtremely disappointed with this agency. Having a tenant with no issues throughout the years of residing in their rented property, despite the ongoing issues experienced, they were never really resolved to satisfaction. Every aspect …
We’re sorry to read that you feel this way and that your experience has left you disappointed. We always aim to support both our tenants and landlords fairly and in line with housing legislation. … More
5/5
Google10/10 service from the start till the end! Hannah is amazing, very professional and great communication throughout!
Thank you so much for your fantastic review! We're thrilled to hear about your positive experience with Hannah and the service you received. It's always our goal to provide professional and seamless communication. Your satisfaction is our … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: M & P Estates, South Ockendon won Trusted Agent.
