Every review we hold for the South Ockendon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI used M&P Estates for buying and selling my properties and will always recommend them.Best agency in South Ockendon for sure
Tosh · 23 March 2025
Agent replied · 8 April 2025
Thank you so much for your continued trust and support! It truly means a lot to us that you've chosen M&P Estates for both buying and selling, and even more so that you’d recommend us. It’s always a pleasure working with you. Being called the best agency in South Ockendon is something we don’t take lightly, and it inspires us to keep raising the bar. We're always here if you need us again
Warm regards,
Paul & The M&P Estates Team
★★★★★ 5/5
Facebookif anyone is looking to Let a property defo go with this estate agents... they go above and beyond to get you what you want and are very efficient in all they do... so pleased for all they have done for myself... always answer your calls and help you at there very best... Big Thankyou to Paul and Sarah
Kerry · 2 June 2020
★★★★★ 1/5
GoogleI went for a viewing Friday, was told that I would be sent a form to register my interest the following week, called on Monday to find out what was happening as I hadn't heard anything and was told the agent was on leave and I would get a …
Jessica · 8 October 2023
Agent replied · 4 October 2023
Hi Jessica. Thank you for contacting us. I will look into the complaint and get back to you. … More
★★★★★ 5/5
GoogleExcellent Service from Hannah Tobia- Gibbins
5 stars service (*****). Very informative on the property, patience and good customer service.
Ash · 15 March 2025
Agent replied · 9 May 2024
Hi Ash
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an excellent experience … More
★★★★★ 5/5
GoogleJoe and Billy did a very good job in handling the sale of my flat. Valuation turned out to be spot on. Queries were answered promptly and solicitors chased, especially as we approached exchange. By the end of the process I felt as if I was dealing with loyal friends.
I would have hesitancy in recommending them and there solicitor's.
Stephen · 21 August 2019
★★★★★ 5/5
GoogleIt has been a topsy turvy transaction but we got there eventually. Shout out to Charlie who helped and guided us through this 6 months journey of buying our first house. Very professional and kind. Well deserved 5 stars.
Jimmy · 16 March 2023
★★★★★ 5/5
GoogleFrom start to finish, M&P Estates have gone above and beyond to help my family move to our new home. We were greatly helped my Madison who was helping us every step of the way. We not only received help but we felt appreciated and looked …
Ramel · 8 October 2023
Agent replied
We would like to extend our sincerest appreciation for sharing your valuable feedback about Madison and M&P Estates. Your thoughtful words are immensely appreciated!
★★★★★ 5/5
GoogleI have to say I bought with M and P Estates and didn't sell with them but I wish I had! The service was impeccable and from start to finish with Elliott in the sales progression team I had friendly updates and help with everything I …
Ashley · 8 October 2023
Agent replied · 5 May 2023
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a great experience with our team during your recent house purchase. We hope you're settling in nicely and enjoying your new home!
★★★★★ 5/5
FacebookA massive thank you to all the team at M & P, especially Kay, Julie and Paul. Ours was not an easy move but they supported us all the way and went much further than they had to in order to help us complete our move. Would whole heartedly recommend them, from start to finish they were superb. Ray, Katrina & Andrew.
Katrina · 18 July 2015
★★★★★ 1/5
GoogleTried to rent a place through them. Don't recommend it. After I registered I was told that they have not enough staff to show me the place for 2 weeks so was waiting patiently. Suddenly place was taken even though they weren't not able to …
Jaroslaw · 8 October 2023
Agent replied
Sorry to see your review. I will contact you to see what went wrong and to see if any error has been made and how we can correct it for you.
★★★★★ 5/5
GoogleDon’t even know how to start , amazing is not even close enough to say how good and helpful our experience with M&P estates has been. …
Gabriela · 8 October 2024
Agent replied · 17 December 2023
We're thrilled to hear that Madison has been so helpful in your rental application process. It's our pleasure to serve you and we're glad you found the experience enjoyable. Thank you for the great review!
★★★★★ 5/5
GoogleWe have not sold nor purchased through M&P estates but felt a review was required. From our first point of contact all members of the team were welcoming, listened to our needs, wants and wish list when it came to looking for a property. …
Ashleigh · 8 October 2023
Agent replied
Thank you for your kind review.
★★★★★ 5/5
GoogleMy sincere appreciate to Miss Hannah and the entire staff M&P Estates agency in South Ockendon, for helping us get an apartment and for the gift that they gave us. Once again, I say thank you!!!!
Idiakosa · 16 March 2024
Agent replied · 4 July 2023
Thank you for your kind words. It has been my pleasure to assist you. Kind regards Hannah
★★★★★ 5/5
GoogleCharlie dealt with our sale admirably, which was no mean feat considering his client was a property lawyer! We cannot fault the first class service we received - from the initial viewings and offers which we were immediately kept up to date …
Nathaniel · 8 October 2023
Agent replied
Thank you for your lovely review. It's been an absolute pleasure helping you sell your home. We wish you all the best for the future. From Rachel & the sales team :)
★★★★★ 5/5
GoogleI will say M&p Estate Ltd are excellent in all ways from the very beginning to end they are just nice people to do business with. Mostly with Hannah ,she is an angel.i recommend them.
Celestina · 16 March 2024
Agent replied · 4 July 2023
Many thanks for your review, and Hannah is delighted that you are happy with the way in which she guided you through the letting process.
★★★★★ 5/5
GoogleHuge thanks to M&P Estates for helping us find our first home! Right from the first viewing until completion we were in constant communication. Philip, thank you for all you help and assistance in a number of matters, for communication with …
Agnes · 8 October 2023
Agent replied · 7 April 2023
Many thanks for your feedback it is greatly appreciated
★★★★★ 5/5
GoogleIf your thinking of selling your home,please use these guys, right from the start they were great,explaining everything and helping us by telling us what the best thing to do to make the house more attractive, really great advice, and kept …
Angela · 8 October 2023
Agent replied · 16 March 2026
Thank you for your very kind review. It was a pleasure helping your family sell your family home. Best wishes from Rachel and the sales team.
★★★★★ 5/5
GoogleM&P Estate are very efficient at what they do. Thank you so much for taking good care of us.🥰 …
Rose · 7 November 2024
Agent replied · 5 November 2024
Hi Rose
Thank you so much for your kind words and for sharing your positive experience! We’re so glad to hear that you found our team efficient and felt well taken care of. 😊 It’s always our goal to provide exceptional service and support to our clients, and feedback like yours truly means a lot to us.
We appreciate your trust in M&P Estates and are here for any of your future property needs. Wishing you and your family all the best!
Warm regards,
Paul
★★★★★ 1/5
GoogleNot a very professional letting agency
A · 16 March 2026
★★★★★ 5/5
GoogleHannah and Sarah are excellent, professional and capable.
Irene · 22 March 2022
Agent replied · 5 June 2024
Thank you for your review Irene
★★★★★ 5/5
FacebookPaul and staff, have done a great job, with selling my Mothers house. The house was sold in the first week of going on the market. A special thanks to Will who kept us up to date with the sale.I would highly recommend M & P Estates to anyone thinking of selling a property.
Barbara · 1 February 2017
★★★★★ 5/5
GoogleThank you M & P Estates for an excellent, reliable service.
Rachael and Philip have helped us through our journey, from the time we made an offer all the way up until we exchanged. We highly recommend M & P ESTATES if you are looking for an excellent customer service experience.
Raj · 12 October 2022
Agent replied · 15 March 2026
From Philip and I, it has been a real pleasure to assist you in purchasing your new home. If we can help you ever now or in the future, please reach out to us both.
★★★★★ 5/5
FacebookI just want to thank Rachel and the team at M&P Estates for helping me and my family with our new home, you were always there when we needed your help. Work is underway and we look forward to showing you the end result. Thanks again, we would highly recommend M&P Estates
Sam · 9 March 2017
★★★★★ 1/5
GoogleDid not acknowledge or respond to my enquiry re. Purchasing a property they have advertised on Zoopla. It is still advertised. Have messaged them 3 time's.. But no response. Looked at their website.. But it is not good or at all clear. I cannot phone them as I am atm deaf.
Donna · 4 August 2022
Agent replied · 4 August 2026
We are extremely apologetic for the service you received! We aim to respond to every enquiry within 24 hours at the latest, however as you can appreciate we have constant streams of enquiries coming in on an hourly basis. On this occasion your enquiry was missed amongst others and we apologise, we would love to assist you! If you would be so kind as to contact us again we would love assist you.
Kind Regards
HR NOIR
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