Trusted Agent profile · South Ockendon · Essex
Verified
★★★★★
406 reviews across 3 platforms
111 Daiglen Drive, South Ockendon, Essex, RM15 5EH
M & P Estates's office in South Ockendon, Essex, at 111 Daiglen Drive, is rated 4.6 out of 5 across 406 reviews on three platforms, including 373 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
If you're looking to buy, sell or rent property in South Ockendon and you’d like a long-established, reputable estate agent, then you’re in the right place You can expect exceptional service, reliable communication, and trusted advice to help you find the perfect home. M&P Estates have invested heavily in the most up to date marketing tools and technology, such as microsites, FREE property websites with personalised virtual tours and more to make your property stand out from the crowd. We take pride in our customer service which is why we are the leading independent estate agent in the area. We have a wealth of experience of the local property market for both sales and lettings and are here to help make your moving journey less stressful. Established in 1999, we are a family run Estate and Letting Agency who pride ourselves on making moving more affordable for our customers. With clear, honest and concise communication to take the stress out of moving home. Our vision is to be recognised for being honest and transparent in all of our business transactions. To be trusted by our customers for delivering a brilliant service with value, this is achieved by effective communication, training, education and innovation. Our aspiration is to be the best Estate and Letting Agent in our area.
The Trusted Agent 2026 results for M & P Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the South Ockendon office, from every platform, shown as written. First names only.
5/5
GoogleThank you Michael and team, you have been BRILLIANT.You were there when ever we needed to speak to you and always returned our calls promptly. We cannot fault your warm, friendly and professional service. You worked so hard to keep our chain together.... You guys are great!!
5/5
GoogleWent through them for our rental recently and can't find any fault with the service. Simon was really helpful and responsive throughout the process and it was clear what was required of us at each stage. Viewing to moving in two weeks and a smooth service throughout.
5/5
GoogleWhat is rare to find is an honest agent. My husband and I have been happy with the service received from Charlie. We're in the middle of looking for a home for our children and dog Spartan and the process so far (with other agents) hasn't …
I appreciate your taking the time to give me a review. It means a lot to me as I'm new to the Property Industry
1/5
GoogleShocking agent to deal with. Never wanted to help with any tenancy issues. If you have an issues over the weekend you can’t contact anyone. The owners of M and P are so rude when you call them and give you excuses. Would not recommend …
Hi Pippa. Really sad to receive a review from you of this nature in light that you and … More
5/5
GoogleFrom all the house viewings to the final stage of our purchase. I could not be happier with the help and support we have been given from Paul and all the staff at M&P. Would highly recommend them to anyone who wants to purchase/sell/let a property.
1/5
GoogleAmazing if they need you to rent or buy but dont even bother about repairs- takes them ages with no communication. I am pregnant and have a daughter and yet i have been left with no heating for over 5days and counting. No communication!!! …
Thank you for your comments left, which are noted. No communication? 1. The heating engineer left three messages (day 1) & (2 day) for you, and our … More
5/5
GoogleFor a couple of months I had been viewing properties and dealing with some absolute shocking estate agents. I thought I would have the same with M&P, but I couldn't have been more wrong! From the first call with Philip, I felt like these …
Thank you for your kind feedback Leigh. Our client feedback is paramount to our continued customer service programme. We look forward to helping further to purchase your chosen home. Best Wishes Rachel & Team :)
5/5
GoogleI recently bought a property from M&P Estate Agents; I came to them carrying a lot of trauma and negative opinions bought on from my personal experiences from the last 3 years of trying to secure a property in this challenging climate. I …
Asma, thank you for your review it means a lotus, and from all of us it is a pleasure to work with you.
5/5
GoogleThe team at M&P have been professional, personal and understanding of our needs as a family whilst planning the sale of our home. Highly recommend.
Dear Stephen, Thank you so much for your glowing review! We're thrilled to have met your family's needs with professionalism and a personal touch. Your recommendation means the world to us. We're here for you anytime you need us in the future. Best wishes, The M&P Team
5/5
GoogleAs a first time buyer I have had nothing but good service from MP Estates from the beginning. Very clear and transparent from the beginning till the end. We had some difficulties with the lender and delays with COVID which caused some …
Thank you so much for taking the time to give us a review. The team at M&P wish you every happiness in your new home.
5/5
GoogleCharlie at M&P Estates is currently liasing with us with a purchase of a first time home. From the interactions we have had with him, he comes across as polite and friendly and gave us some realistic expectations when offering as we …
Thank you for taking the time to give Charlie a review. It is very much appreciated
1/5
GoogleBeen calling for over a week and no answer. Sent emails texts and left voicemails but no one gets back to you. I understand you can be busy at times but all the time is not understandable. I have dealt with many many estate agents and i know they experience large call numbers at a time but after a few tries you get through or they get back to you. Very bad service would not recommend
1/5
GoogleWould not recommend Rachel.. Very unprofessional and rude.
Thank you for your review. At M&P Estates we always pride ourselves in our exceptional customer service. We have looked at our records and cannot locate your name on our database or the property concerned, therefore we cannot redress your review.
5/5
Google24th April 2023 It is rare for me to write a review. However, I have extremely positive feedback to give M&P Estates. Without hesitation, I wholeheartedly recommend them. …
Many thanks for taking the time to write a review. Its lovely to receive a review from a long term customer
5/5
GoogleI have been with M & P Estate Ltd for 5 years plus. They have. Been helpful all through. Any needed assistance was dealt with promptly. Both the managers and their staff were professional and helpful.
Thank you for your kind review.
1/5
GoogleEven one star is way too much! We have been left hanging to view the property and missed few other just to find out couple weeks later on website it was already rented out. Despite my husband's calls, me registering with their agency and their promises to call us back about the property. They might be good, but in wasting people time nothing more. Glad we have had that experience with renting from this estate agency, at least we know we will definitely avoid them to buy our house.
5/5
GoogleM & P Estates Ltd have been truly amazing from booking in to view houses to dealing with offers all the way through to completion. The team are always professional and polite and anything your unsure of they are …
Thank you for your kind review. The team at M&P Estates wish you well in your new home.
5/5
GoogleWe found Paul to be very efficient and professional. We also liked his "can do" attitude. Very friendly and trustworthy. We can wholeheartedly recommend him to anyone. Many thanks to Paul and M&P Estates.
5/5
GoogleFriendly, efficient and diligent. Joe and the team have done a superb job for us. There were some challenges with the chain along the way and they worked extremely hard to keep us on track. Great job, guys!
5/5
GoogleJoe and the team were a delight to deal with from the initial sign up of the property to the day of completion. Communication throughout the process was first class and cannot recommend highly enough.
5/5
GoogleMichael Diffin is the best agent
Thank you for your review is is very much appreciated regards Michael
5/5
GoogleUnbelievable estate agents, could not recommend highly enough! Sold my property for me and we exchanged contracts 18days from accepting the offer and the buyer had a mortgage. Joe Hayes is a hero
5/5
GoogleAbsolutely amazing. Brought my first house through them this time last year and helped me steam through all my paper work and helped with a fast speedy process. Excellent service.
Great to work with you
5/5
GoogleI am in the process of first-time buying which can be quite stressful to say the least! I viewed a property with M & P Estates today and everything from the phone call to the viewing was first class. The service was professional, welcoming …
Thank you for your review and we hope that we can help you find your first home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: M & P Estates, South Ockendon won Trusted Agent.
