Every review we hold for the South Ockendon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleM&P estate agency is a family run business who are professional, caring, and have such great customer service skills. My estate agent was Hannah who went above and beyond to ensure the sale of my property went through and provided …
Jessica · 8 October 2024
Agent replied · 3 August 2024
Dear Jessica, Thank you immensely for your glowing review! We're thrilled to hear about your positive experience with Hannah and the team. At M&P, we pride ourselves on delivering a personal touch and exceptional service. It's our pleasure … More
★★★★★ 5/5
GoogleHighly recommend ❤ So pleased for all they have done for me. Thank you Paul, Sarah and the staff..
Josi · 17 March 2023
Agent replied
Hi Josi. Sarah & I would like to thank you for your review. It has always been a pleasure to have you as a customer
★★★★★ 5/5
GoogleHussnain was very professional and helped us out at every stage. Answered all queries and resolved any issues. It was great doing business with him!
Maria · 4 August 2022
Agent replied · 4 August 2026
Thank you so much Maria! It was a pleasure working for you. Please don't hesitate in contacting me if you require any assistance at all.
Kind Regards
HR NOIR
★★★★★ 5/5
GoogleThank you for being patient with us and so understanding, thoughtful. Moving is hard and not by any means easy but we got a good feeling from M&P and we couldn’t be happier with the service.
Elesha · 16 March 2024
★★★★★ 5/5
GoogleM&P are not your “typical” estate agents, there is no hard sell, they are open, honest and reliable. From putting the house on the market, handling the viewings and negotiating on our behalf they were professional, communicative and treated …
Lisa · 8 October 2024
Agent replied · 17 November 2023
Many thanks for your 5 5-star review. It has been a pleasure to work with you and Pete. We look forward to seeing you next year in your new home, All the best Hannah & Victoria x
★★★★★ 5/5
GoogleM&P estate, (agent: Hannah) thanks for your great service and fast responses. I enjoyed the fact I could message Hannah on iMessage 24/7 and she would always respond asap. I felt well looked after and heard during my process. …
Opeyemi · 8 October 2024
Agent replied · 20 December 2023
Thank you so much for sharing your positive experience with M&P Estate, particularly with our agent, Hannah. We truly appreciate your kind words about our service and fast responses. It's fantastic to hear that you felt well looked after … More
★★★★★ 5/5
GoogleOutstanding Service from a Trusted Local Estate Agent M&P Estates.
We recently had the pleasure of working with M&P Estates, South Ockendon for the sale of our home in South Ockendon. This was not our first experience with Mr. …
Chetan · 8 October 2024
Agent replied · 27 September 2024
Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience with us again after 10 years. Your kind words about our team’s dedication and local expertise mean the world to us. We're thrilled to have made your selling journey seamless and successful!
★★★★★ 5/5
GoogleAlison Aitken must be the most efficient, pleasant and helpful Letting Manager we have ever experienced.
She was prompt on arrival, and never put pressure on us as we viewed a truly lovely property today. She certainly is a good "face" for the company that is echoed in every area of her dealings - covering every detail and answering all our questions.
thank you Alison - you are a real star.
Edi · 16 August 2018
★★★★★ 5/5
GoogleIf your thinking of selling your home,please use these guys, right from the start they were great,explaining everything and helping us by telling us what the best thing to do to make the house more attractive, really great advice, and kept in touch all the way through,can't say a single bad thing about my experience with M&P thank you so much for everything you did,and a successful sale
Angela · 6 December 2022
Agent replied
Thank you for your very kind review. It was a pleasure helping your family sell your family home. Best wishes from Rachel and the sales team.
★★★★★ 5/5
GoogleThe most amazing estate agents , lovely team and so welcoming , they couldn’t do enough for us and sold our house in three days!!! Would highly recommend if you want a family run business that makes you feel welcome and are always happy to help with anything !! Special thanks to Joe for selling our house so fast and making the whole process stress free!
FRANCESCA · 21 August 2020
★★★★★ 5/5
GoogleHannah and the rest of the team were absolutely incredible. So patient and professional. It was not the easiest property to sell but Hannah supported us all the way with regular updates, debriefs, and general support. We would absolutely one hundred percent recommend their sales service. Thank you so much.
Arwen · 15 March 2024
Agent replied · 8 February 2024
Hi Arwen. Many thanks for your lovely review. I am so glad that I have been able to help you with the sale of your father's house. Wishing you well for your future plans. Regards Hannah
★★★★★ 5/5
GoogleEveryone went above and beyond to help with the sale of the house
Jackie · 24 August 2025
Agent replied · 24 August 2026
Thank you so much for taking the time to leave us feedback.
★★★★★ 5/5
GoogleThank you all your team!!! We bought our house, we can't believe yet! Many thanks to Philip and Rachel! You are professionals!!! Good luck everyone!!!
Galina · 22 March 2022
Agent replied · 25 May 2024
Thank you for your kind words, it is very much appreciated. If there is anything we can do to help you in your new home, please to not hesitate to contact us
★★★★★ 5/5
GoogleI cannot fault the service I received from everyone at M & P. Rachel was amazing, professional and always responsive to emails and phone calls.
Nancy · 21 March 2022
Agent replied · 25 June 2024
Thank you so much for using M&P Esates for the second time. We wish you well in your new home
★★★★★ 5/5
GoogleExtremely professional people polite and kind thank you very much Paul &co.it was really nice to do business with youPositiveResponsiveness, Quality, Professionalism, Value
Moon · 3 June 2022
Agent replied · 2 June 2024
Many thanks for your kind review. It's our pleasure to help you.
★★★★★ 5/5
GoogleFantastic company with a fantastic service. Never had a single rent arrear in 5 years. They always find me the best tenants. Highly recommend
Tom · 26 February 2026
★★★★★ 5/5
GoogleI bought a house through M & P Estates. The whole team were friendly, knowledgeable and willing to go the extra mile. At times it was a stressful experience but there was always the team to speak to and make a plan of action. Highly recommend!
Charlotte · 16 March 2024
Agent replied · 4 July 2023
Really lovely working with you and we are so pleased that you have completed on your new home
★★★★★ 5/5
GoogleJust wanted to leave review for our real estate agent Hannah, who did an amazing job helping me and my partner move. She was always checking in and chasing things that needed to be done. She was fantastic one of best estate agent we've had.
Troy · 16 March 2024
Agent replied · 4 July 2023
Hi Troy. Really, please, that I was able to help you with your move
★★★★★ 5/5
Googleexcellent service and very professional
Stuart · 24 September 2025
Agent replied · 24 August 2026
Thank you for your lovely feedback, we’re so pleased you found our service professional and helpful.
★★★★★ 5/5
GoogleDawn from Oulsnam was such a nice and professional person. The viewing went smoothly and was on time. Thank you.
Ebrahim · 24 August 2024
★★★★★ 5/5
GoogleI recently bought a house via Oulsnams. The team were great, friendly and amenable to property viewings. Would highly recommend
Gemma · 24 February 2026
★★★★★ 5/5
GoogleExtremely professional people polite and kind thank you very much Paul &co.it was really nice to do business with you
Uzman · 21 March 2022
Agent replied · 5 February 2025
Many thanks for your kind review. It's our pleasure to help you.
★★★★★ 5/5
GoogleI used M&P Estates for buying and selling my properties and will always recommend them.Best agency in South Ockendon for sure
Tosh · 23 March 2025
Agent replied · 8 April 2025
Thank you so much for your continued trust and support! It truly means a lot to us that you've chosen M&P Estates for both buying and selling, and even more so that you’d recommend us. It’s always a pleasure working with you. Being called … More
★★★★★ 1/5
GoogleI went for a viewing Friday, was told that I would be sent a form to register my interest the following week, called on Monday to find out what was happening as I hadn't heard anything and was told the agent was on leave and I would get a …
Jessica · 8 October 2023
Agent replied · 4 October 2023
Hi Jessica. Thank you for contacting us. I will look into the complaint and get back to you. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
